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MC7090CN User Guide
Single Slot USB/Serial Cradle
Table 5-3
Troubleshooting the Single Slot USB/Serial Cradle
Symptom
Possible Cause
Action
LEDs do not
light when EDA
or spare
battery is
inserted.
Cradle is not receiving
power.
Ensure the power cable is connected securely to both the cradle
and to AC power.
EDA is not seated
firmly in the cradle.
Remove and re-insert the EDA into the cradle, ensuring it is firmly
seated.
Spare battery is not
seated firmly in the
cradle.
Remove and re-insert the spare battery into the charging slot,
ensuring it is firmly seated.
EDA battery is
not charging.
EDA was removed
from cradle or cradle
was unplugged from
AC power too soon.
Ensure cradle is receiving power. Ensure EDA is seated correctly.
Confirm main battery is charging under
Start - Settings - System -
Power
. The standard capacity battery (1900 mAh) fully charges in
less than four hours. The extended capacity battery (3800 mAh)
fully charges in less than eight hours.
Battery is faulty.
Verify that other batteries charge properly. If so, replace the faulty
battery.
The EDA is not fully
seated in the cradle.
Remove and re-insert the EDA into the cradle, ensuring it is firmly
seated.
Ambient temperature
of the cradle is too
warm.
Move the cradle to an area where the ambient temperature is
between 0
o
C and 35
o
C.
Spare battery
is not charging.
Battery not fully seated
in charging slot.
Remove and re-insert the spare battery in the cradle, ensuring it
is firmly seated.
Battery inserted
incorrectly.
Re-insert the battery so the charging contacts on the battery align
with the contacts on the cradle.
Battery is faulty.
Verify that other batteries charge properly. If so, replace the faulty
battery.
Ambient temperature
of the cradle is too
warm.
Move the cradle to an area where the ambient temperature is
between 0
o
C and 35
o
C.
During data
communication
, no data
transmits, or
transmitted
data was
incomplete.
EDA removed from
cradle during
communications.
Replace EDA in cradle and retransmit.
Incorrect cable
configuration.
See the system administrator.
Communication
software is not
installed or configured
properly.
Perform setup as described in the
MC7090CN Integrator Guide.
Summary of Contents for MC7090CN
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Page 3: ...MC7090CN User Guide 72E 88965 03 Revision A March 2015 ...
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