Motorola MC7090CN, User Manual

Page: 103 / 130

Maintenance & Troubleshooting 5 - 11
Trigger Handle
EDA battery is
not charging.
EDA was removed
from MSR or MSR was
unplugged from AC
power too soon.
Ensure MSR is receiving power. Ensure EDA is attached
correctly. Confirm main battery is charging under Start - Settings -
System - Power . The standard capacity battery (1900 mAh) fully
charges in less than four hours. The extended capacity battery
(3800 mAh) fully charges in less than eight hours.
Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty
battery.
The EDA is not fully
attached to the MSR.
Detach and re-attach the MSR to the EDA, ensuring it is firmly
connected.
During data
communication
, no data
transmits, or
transmitted
data was
incomplete.
EDA detached from
MSR during
communications.
Reattach EDA to MSR and retransmit.
Incorrect cable
configuration.
See the system administrator.
Communication
software is not
installed or configured
properly.
Perform setup as described in the MC7090CN Integrator Guide.
Table 5-9
Troubleshooting the Trigger Handle
Problem Cause Solution
Cannot insert EDA in
Trigger Handle.
Cleat is not installed on
the EDA.
Install the cleat. Refer to the MC7090CN Integrator
Guide .
Scan line does not
appear when trigger is
pressed.
EDA is not attached
properly to the Trigger
Handle and is not making
contact with the
connector.
Remove the EDA from the Trigger Handle and reinsert.
EDA does not contain a
scanning application.
Load a scanning application on the EDA.
Scanning application is
not active.
Start the scanning application.
Table 5-8
Troubleshooting the Magnetic Stripe Reader (Continued)
Symptom Possible Cause Action