background image

Making Calls

3 - 5

Missed Call Notification

When the user does not answer an incoming call, the Home screen displays a 

Missed Call

 indication.

To view a missed call entry, tap the 

 on the 

Home

 screen.

Emergency Calling

The service provider programs one or more emergency phone numbers, such as 911 or 999, that the user can 
call under any circumstances, even when the phone is locked, a SIM card is not inserted or the phone is not 
activated. Your service provider can program additional emergency numbers into the SIM card. However, the 
SIM card must be inserted in the MC65 in order to use the numbers stored on it. See the service provider for 
additional information.

When the keypad is locked, press the orange key twice to set the keypad to numeric mode and then enter the 
emergency number.

Audio Modes

The MC65 offers three audio modes for use during phone calls:

Handset Mode

: Switches audio to the receiver at the top front of the MC65, so the user can use the 

MC65 as a handset. This is the default mode.

Speaker Mode

: Use the MC65 as if on speaker phone. Tap 

Speaker

 to activate this mode. Tap 

Speaker

 

again to switch back to handset mode.

Headset Mode

: Connect a Bluetooth headset to automatically switch audio to the headset.

The MC65 defaults to handset mode. When a Bluetooth headset is configured for use with the MC65, the 
earpiece and speakerphone are muted and audio is heard through the headset.

Using a Bluetooth Headset

You can use a Bluetooth headset for audio communication when using an audio-enabled application. See 

Chapter 7, Using Bluetooth

 for information on connecting a Bluetooth headset to the MC65. Set the MC65’s 

volume appropriately before putting the headset on. When a Bluetooth headset is connected the 
speakerphone is muted.

Adjusting Audio Volume

Use the Volume buttons to adjust the volume of the ringer when not in a call and the audio volume when in a 
call.

NOTE

Adjust the conversation phone volume during a call. Adjusting the volume while not in a call affects the 
ring and notification sound levels.

Summary of Contents for MC65

Page 1: ...MC65 MOBILE COMPUTER USER GUIDE ...

Page 2: ......

Page 3: ...MC65 MOBILE COMPUTER USER GUIDE 72E 133769 01 Rev B March 2011 ...

Page 4: ...yright law The user shall not modify merge or incorporate any form or portion of a licensed program with other program material create a derivative work from a licensed program or use a licensed program in a network without written permission from Motorola The user agrees to maintain Motorola s copyright notice on the licensed programs delivered hereunder and to include the same on any authorized ...

Page 5: ...ion History Changes to the original guide are listed below Change Date Description 01 Rev A 9 2010 Initial release 01 Rev B 3 2011 Remove unsupported Voice Commander features Add Speed Dialing setup instructions ...

Page 6: ...iv MC65 User Guide ...

Page 7: ...ction 1 1 Unpacking 1 1 Getting Started 1 2 Installing a microSD Card 1 2 Installing the SIM Card 1 3 Installing the Battery 1 4 Charging the Battery 1 5 Charging the Main Battery 1 5 Charging Spare Batteries 1 6 Charging Temperature 1 6 Powering On the MC65 1 6 Calibrating the Screen 1 6 First time Network Activation 1 7 GSM UMTS Activation 1 7 Network Activation 1 7 Checking Battery Status 1 7 R...

Page 8: ...e Card 2 7 Full Home Card 2 7 Weather Card 2 9 Time Tracker Card 2 9 Card Configuration 2 9 Program Shortcuts 2 9 My Apps Window 2 10 Tile Bar 2 10 Device Management 2 12 Programs 2 13 Memory Manager 2 13 Sound Profiles 2 14 Power Radio 2 15 Alarms 2 16 Fusion 2 16 Status 2 17 Settings 2 17 Adjusting Volume 2 18 Battery Status Indications 2 18 LED Indicators 2 18 Resetting the MC65 2 19 Locking th...

Page 9: ...ng the Call Log Menu 3 7 Conference Calling 3 7 Making a 3 Way Call 3 10 Speed Dial Setup 3 10 Adding a Speed Dial Entry 3 10 Editing a Speed Dial Entry 3 10 Deleting a Speed Dial Entry 3 11 Voice Commander 3 11 Call 3 12 Find 3 12 Redial 3 13 Callback 3 13 Start 3 13 Appointments 3 13 Read 3 14 What time is it 3 14 Call History 3 14 Voice Play Music 3 14 What can I say 3 15 Goodbye 3 15 Chapter 4...

Page 10: ... 6 2 Timer Mode 6 2 Editing Pictures 6 2 Setting a Picture as Wallpaper 6 2 Camera Configuration 6 3 Recording a Video 6 3 Video Configuration 6 4 Viewing Pictures and Videos 6 4 Customizing Pictures Videos 6 5 6 5 Chapter 7 Using Bluetooth Introduction 7 1 Adaptive Frequency Hopping 7 1 Security 7 2 Bluetooth Configuration 7 3 Bluetooth Power States 7 3 Suspend 7 3 Resume 7 3 Turning Bluetooth On...

Page 11: ...nagement 9 5 Sound Profiles 9 5 Power Profiles 9 6 Alarms 9 7 Backlight and Keylight Settings 9 7 Accelerometer 9 8 Display Tab 9 8 About Tab 9 8 Program Shortcuts Setup 9 8 My Apps Window Setup 9 9 Card Setup 9 10 Re Order Cards 9 10 Configure Cards 9 10 Time Tracker Card 9 11 Weather Card 9 12 Add a New Location 9 12 Change Location 9 13 Delete a Location 9 13 Email Setup 9 13 Setting Up an IMAP...

Page 12: ...5 Four Slot Ethernet Cradle 10 6 Charging 10 6 Battery Charging Indicators 10 6 Charging Temperature 10 6 VCD5000 Vehicle Cradle 10 7 Charging the MC65 Battery 10 7 Removing the MC65 10 7 Battery Charging Indicators 10 8 Charging Temperature 10 8 Four Slot Battery Charger 10 9 Battery Charging 10 9 Battery Charging Indicators 10 9 Charging Temperature 10 9 Cables 10 10 Battery Charging and Operati...

Page 13: ...les 11 10 Magnetic Stripe Reader 11 10 Appendix A Technical Specifications MC65 Technical Specifications A 1 MC65 A 1 MC65 Accessory Specifications A 6 Single Slot USB Cradle A 6 Four Slot Battery Charger A 6 Four Slot Charge Only Cradle A 7 Four Slot Ethernet Cradle A 7 Magstripe Reader A 8 Vehicle Cradle A 9 Cables A 9 Appendix B Keypads Introduction B 1 Numeric Keypad Configuration B 1 Alpha nu...

Page 14: ...ired Headset C 9 Using a Bluetooth Headset C 9 Adjusting Audio Volume C 9 Muting a Call C 10 Using Call History C 10 Managing Call History C 10 Changing the Call History View C 11 Resetting the Recent Calls Counter C 11 Deleting All Call History Items C 11 Viewing Call Status C 12 Using the Call History Menu C 12 Swapping Calls GSM C 13 Swapping Calls CDMA C 13 Conference Calling GSM C 14 Three wa...

Page 15: ...rmation for writing applications Configurations This guide covers the following configurations NOTE Screens and windows pictured in this guide are samples and can differ from actual screens This guide provides instructions for using the Enterprise Home screen and Dialer See Appendix C Windows Mobile Home Screen and Dialer for information on using the Microsoft Home screen and Dialer Configuration ...

Page 16: ...are To determine the Fusion software version Tap Status Bar Wireless Status Versions Phone Software To determine the Phone software version Press Phone information Chapter Descriptions Topics covered in this guide are as follows Chapter 1 Getting Started provides information on getting the MC65 up and running for the first time Chapter 2 Using the MC65 provides basic instructions for using the MC6...

Page 17: ...s document EDA refers to the Motorola MC65 series of hand held computers Italics are used to highlight the following Chapters and sections in this and related documents Icons on a screen Bold text is used to highlight the following Dialog box window and screen names Drop down list and list box names Check box and radio button names Key names on a keypad Button names on a screen bullets indicate Ac...

Page 18: ...rola responds to calls by email telephone or fax within the time limits set forth in support agreements If your problem cannot be solved by Motorola Enterprise Mobility Support you may need to return your equipment for servicing and will be given specific directions Motorola is not responsible for any damages incurred during shipment if the approved shipping container is not used Shipping the unit...

Page 19: ...that you received the following MC65 EDA 3600 mAh Lithium ion battery stylus with tether installed screen protector installed on display window Regulatory Guide Quick Start Guide Inspect the equipment for damage If any equipment is missing or damaged contact the Motorola Enterprise Mobility Support center immediately See page xvi for contact information Prior to using the MC65 for the first time r...

Page 20: ...ommendations for use To install the microSD card 1 Remove the handstrap 2 Lift the rubber access door 3 Slide the SIM card holder door up to unlock 4 Lift the SIM card holder door Figure 1 1 Lift SIM Slot Holder Door 5 Lift the microSD card holder door 6 Insert the microSD card into the card holder door ensuring that the card slides into the holding tabs on each side of the door CAUTION Follow pro...

Page 21: ...IM card Obtain the card from the your service provider The card fits into the MC65 and can contain the following information Mobile phone service provider account details Information regarding service access and preferences Contact information which can be moved to Contacts on the MC65 Any additional services to which you have subscribed To install the SIM card 1 Lift rubber access door 2 Slide th...

Page 22: ...and slide down to lock into place 6 Close the rubber access door 7 Install the battery Installing the Battery To install the battery 1 Insert the battery bottom first into the battery compartment in the back of the MC65 2 Press the battery down into the battery compartment until the battery release latch snaps into place 3 Replace the handstrap NOTE For detailed information about WWAN activation s...

Page 23: ...ly charge This is also true any time the backup battery is discharged which occurs when the main battery is removed for several hours The backup battery retains RAM data in memory for at least 15 minutes at room temperature when the MC65 s main battery is removed When the MC65 reaches a very low battery state the combination of main battery and backup battery retains RAM data in memory for at leas...

Page 24: ...ute as the MC65 initializes its flash file system then the calibration window appears Calibrating the Screen To calibrate the screen so the cursor on the touch screen aligns with the tip of the stylus 1 Remove the stylus from its holder on the side of the MC65 2 Carefully press and briefly hold the tip of stylus on the center of each target that appears on the screen 3 Repeat as the target moves a...

Page 25: ...on and MMS settings To activate on a CDMA network 1 If a SIM card was not installed a No SIM card found dialog box displays 2 Tap OK The Phone Network CDMA Activation dialog box displays 3 Tap Yes to activate on a CDMA network 4 On the CDMA Setup tab tap the Preferred network option and select a network 5 Tap Yes 6 Tap the Start Activation button 7 Tap Yes to activate 8 Call the carrier from an ex...

Page 26: ...ttery release latch snaps into place 9 Replace the handstrap Replacing the microSD Card To replace an microSD card 1 If the MC65 is in suspend mode press the red Power button to wake the device 2 Press and hold the red Power button for approximately 5 seconds 3 Release the Power button The Data Capture LED lights red 4 When the LED turns off remove the handstrap 5 Remove the battery CAUTION The MC...

Page 27: ... red Power button to wake the device 2 Press and hold the red Power button for approximately 5 seconds 3 Release the Power button The Data Capture LED lights red 4 When the LED turns off remove the handstrap 5 Remove the battery 6 Lift the rubber access door 7 Slide SIM card holder door up to unlock 8 Lift the SIM Card holder door 9 Remove SIM card from holder 10 Close SIM card holder door 11 Slid...

Page 28: ...value from the list Changing the Backlight Settings To change the backlight settings in order to conserve more battery power 1 Tap Start Status Bar 2 Select the Backlight option 3 Select a value from the list 4 Select the Brightness option 5 Tap the Manual option and use the slider to select a low value 6 Tap Back Changing the Keypad Backlight Settings To change the keypad backlight settings in or...

Page 29: ... Power button The Data Capture LED lights red 4 When the LED turns off remove the handstrap Figure 1 7 Handstrap Clip Removal 5 Remove the battery 6 Using a small flat screwdriver push the head of the screwdriver between the handstrap pin and the bottom of the housing as shown below 7 Pry the handstrap and pin up and out of the handstrap mount area CAUTION Close all running applications prior to r...

Page 30: ...epeat for the other side of the handstrap 9 Remove pin from the handstrap Figure 1 9 Pin Removal 10 Pull handstrap through handstrap slot Installation To install a new handstrap 1 Feed bottom end of handstrap into handstrap slot on the bottom of the MC65 1 2 3 4 ...

Page 31: ...to position in the mounting area Figure 1 11 Pin and Handstrap in Mounting Area Figure 1 12 Slide Handstrap and Tether Over Handstrap Mount 5 Slide tether loop over handstrap 6 Insert the handstrap clip into the slot on the device Ensure that it is securely in place NOTE Handstrap and pin should fit securely into the handstrap mounting area When pulling on handstrap use enough force to engage pin ...

Page 32: ...1 14 MC65 User Guide ...

Page 33: ...for using the MC65 including resetting the MC65 and entering and capturing data Features Figure 2 1 MC65 Front View Data Capture LED Charging Battery Status LED WAN Radio Status LED Scan Action Button Keypad Alpha Numeric Keypad Shown Power Button I O Connector Volume Up Down Button Touch Screen with Protective Overlay Microphone Scan Button ...

Page 34: ...2 2 MC65 User Guide Figure 2 2 MC65 Rear View Battery Speaker Exit Window Stylus Battery Latch Camera Stylus Clip Camera Flash Action Button Scan Action Button Handstrap ...

Page 35: ...ng the MC65 on page 2 19 Scan Action Press to scan bar codes or capture images See Data Capture on page 2 22 Or press to open an application or perform a function See the Microsoft Applications for Mobile 6 User Guide to set an application to open Volume Up Down Press to increase or decrease the MC65 s volume Action Press to open an application or perform a function See the Microsoft Applications ...

Page 36: ...r to Chapter 9 Settings for detailed information on remap keypad keys Finger Scrolling Finger scrolling can be used to scroll up and down web pages documents and lists such as the contacts list file list message list calendar appointments list and more When finger scrolling swipe or flick your finger on the screen To scroll down swipe your finger upward on the screen To scroll up swipe your finger...

Page 37: ...ment window Refer to Device Management on page 2 12 for more information Figure 2 6 Status Bar Icons Table 2 1 Status Bar Icons Icon Description Icon Description Notifications Reminder of an upcoming calendar event One or more instant messages were received One or more text messages were received One or more voice messages were received There are more notification icons than can be displayed Bluet...

Page 38: ...y EVDO Rev A available CDMA only Dormant State no data transmission during a 1x or EVDO connection CDMA only Roaming WAN Call missed Dialing while no SIM card is installed Call in progress Calls are forwarded Call on hold Speakerphone is on Phone on good signal Phone off No WAN service Searching for WAN service HSDPA connecting GSM only HSDPA in use GSM only 3G in use GSM only 3G connecting GSM on...

Page 39: ...r more information Simple Home Card The Simple Home card displays the current date and time and notifications Figure 2 7 Simple Home Card Full Home Card The Full Home card displays the current date and time and notifications with expanded information Battery Battery is charging Battery has a full charge Battery has a high charge Battery has a medium charge Battery has a low charge Battery has a ve...

Page 40: ... number of unfinished tasks Tap to open the Task application Messages Indicates the number of unread SMS and MMS messages Tap to open the Messaging application Voicemail Indicates the number of voice messages in the voicemail box Missed Calls Indicates the number of missed call Home Email Indicates the number of unread emails in a personal email account tap to open the Email application In Call St...

Page 41: ...easy to use format Figure 2 10 Time Tracker Card See Weather Card on page 9 12 for information on configuring the Weather card Card Configuration Cards can be rearranged deleted or added to the Home screen See Chapter 9 Settings for more information Program Shortcuts The Program Shortcut buttons provides easy access for four often used applications Just tap the icon to launch the application To co...

Page 42: ... Figure 2 13 Tile Bar Examples Table 2 3 Programs Available on the Start Menu Icon Description Icon Description ActiveSync Synchronize information between the MC65 and a host computer or the Exchange Server AirBEAM Client Allows legacy customers to deploy AirBEAM Smart packages to devices Alarms Set the clock to the date and time of your locale Alarms can also be set at specified days and times of...

Page 43: ...access to Excel Mobile PowerPoint Mobile OneNote Mobile SharePoint WorkSpace Mobile and Word Mobile applications Phone Make calls Pictures Videos View and manage pictures animated GIFs and video files Rapid Deployment Client Allows the MC65 user to stage a device for initial use by initiating the deployment of settings firmware and software Requires the purchase of an MSP client license per device...

Page 44: ...ght tabs Programs Memory Manager Sound Profiles Power Radio Alarms Fusion Status Tasks Keep track of tasks Text Send an SMS or MMS message Toolbox Contains the Adobe Reader and Voice Commander applications Wireless Companion Opens the Wireless Companion folder Windows Live Use the mobile version of Windows Live to find information on the web Windows Media Play back audio and video files Table 2 3 ...

Page 45: ...ram tap the X next to the program name To close all running programs tap Close All To go to the Task Manager application tap Task Manager Memory Manager The Memory Manager tab displays an overview of memory utilization and a quick way to free up space Figure 2 16 Memory Manager Tab Device Storage Lists the total available Flash and the amount of Flash that is currently being used SD Card Lists the...

Page 46: ...ing type reminder and notifications are set to vibrate when Calendar meeting is in session Normal Ring type is set to Ring Reminder is set to Vibrate Sound Notification is set to Play Sound Ring and system volumes are set to level 4 Loud Ring type is set to Vibrate Ring Reminder is set to Vibrate Sound Notification is set to Vibrate Sound Ring and system volumes are set to level 5 Ambient Profile ...

Page 47: ...rofile from the list A radio button appears next to the selected profile To view the properties of a profile in the list tap next to the profile Figure 2 19 Profiles Page Tap Back to return to the Profiles tab The user can manually change the following settings slide the display up to view more options Phone radio Turns the phone radio on or off Wi Fi Turns the Wi Fi radio on or off Bluetooth Turn...

Page 48: ...or information on creating new profiles Alarms The Alarms tab controls the Windows Mobile enabled alarms Tap Status Bar Figure 2 20 Alarms Tab To turn an alarm on or off tap the alarm name To change an alarm setting tap Edit Alarm Refer to Alarms on page 9 7 for information on configuring alarms Fusion The Fusion tab provides access to the Fusion interface Figure 2 21 Fusion Tab Refer to Chapter 4...

Page 49: ...ssociated information Settings The Settings tab lists the settings applications on the MC65 Tap an item in the list to open the associated setting application or folder Slide the list up to view more settings icons Figure 2 23 Settings Tab Refer to Table 9 1 on page 9 1 for a list of setting application icons and their descriptions ...

Page 50: ...ndicates the status and a battery dialog box appears indicating the status of the battery The message displays until the user taps Dismiss Alternately tap the Status Bar to display the Device Management window Tap LED Indicators The MC65 has three LED indicators The Data Capture LED indicates status for scanning The Charging Battery Status LED indicates battery charging and status The Radio Status...

Page 51: ...ssages missed calls and upcoming appointments You can also receive a call when the MC65 is locked The MC65 locks when a time out has occurred or you lock the MC65 manually To manually lock the MC65 tap the lock icon in the center of the Home screen Tile bar Off Data capture not enabled Charging Battery Status LED Slow Blinking Amber Main battery in MC65 is charging Solid Amber Main battery in MC65...

Page 52: ...to select items and enter information The stylus functions as a mouse Tap Touch the screen once with the stylus to press option buttons and open menu items Tap and Hold Tap and hold the stylus on an item to see a list of actions available for that item On the pop up menu that appears tap the action to perform Drag Hold the stylus on the screen and drag across the screen to select text and images D...

Page 53: ...MC65 2 21 Entering Data When entering data on the keypad use either the single hand method or the two hand method as shown in Figure 2 27 Figure 2 27 Entering Data on the Keypad Single hand Method Two hand Method ...

Page 54: ... bar code is in the MC65 s field of view To accomplish this move the aiming crosshair or dot over the required bar code to decode only this bar code This feature is ideal for pick lists containing multiple bar codes and manufacturing or transport labels containing more than one bar code type either 1D or 2D Image Capture Mode Use this mode to capture an image within the MC65 s field of view This i...

Page 55: ...t scan at too sharp an angle the scanner needs to collect scattered reflections from the scan to make a successful decode Practice quickly shows what tolerances to work within Hold the MC65 farther away for larger symbols Move the MC65 closer for symbols with bars that are close together Imager Scanning To read a bar code a scan enabled application is required The MC65 contains the DataWedge appli...

Page 56: ...the bar code was decoded successfully Note that when the MC65 is in Pick List Mode the imager does not decode the bar code until the crosshair or aiming dot touches the bar code Figure 2 29 Imager Aiming Pattern Bar Code Centered Figure 2 30 Imager Aiming Pattern Bar Code Not Centered Figure 2 31 Pick List Mode with Multiple Bar Codes in Aiming Pattern 5 Release the scan button 6 Disable DataWedge...

Page 57: ...xcel Mobile 2010 3 Point the camera lens on the back of the MC65 at a bar code 4 Press and hold A preview window appears on the display window and a red aiming line emits from the MC65 The LED lights red indicating that the data capture is in process 5 Move the MC65 until the red aiming line is across the bar code Figure 2 32 Sample Bar Code 6 The LED lights green and a beep sounds by default to i...

Page 58: ...urces that may occur on the 802 11b g 2 4 GHz band due to wireless interference When using a Bluetooth headset with the MC65 and VoWLAN it is required to use the Bluetooth Headset profile instead of Hands free profile Use the buttons on the MC65 to answer and end calls See Chapter 7 Using Bluetooth for information on setting up a Bluetooth Headset Profile ...

Page 59: ...and read e mail over High Speed Packet Access HSPA or Evolution Data Optimized EvDO using Cellular Line Making a Call With the MC65 the user can make a call from the phone contacts and Call Log Using the Phone Keypad To make a call 1 Press NOTE If using the Windows Mobile Dialer refer to Windows Mobile Dialer on page C 4 for information on using the dialer NOTE The user can make emergency calls ev...

Page 60: ...tarts entering numbers or characters Smart Dialing automatically searches and sorts the contact entries on the SIM card in Contacts and the phone numbers in Call Log including incoming outgoing and missed calls You can then select the desired number or contact from the filtered list to dial Press keys on the MC65 keypad that correspond to the phone number or contact to call The contact panel lists...

Page 61: ... To make a call or send a message using Smart Dialing 1 Begin entering the first few numbers or characters 2 In the Smart Dialing panel use the navigation keys on the keypad to navigate to the desired contact or phone number 3 When the correct contact is selected press to make a voice call 4 To send a message to the selected contact tap Send Text Message to send a text message or Send MMS to send ...

Page 62: ...g a ring tone sounds Answer or ignore the incoming call To answer an incoming call tap Answer or press To ignore the incoming call tap Ignore This sends the caller to voice mail depending on the service provider Otherwise this presents a busy signal to the calling party Tap or press to end the call Incoming Call Features The user can use other programs on the MC65 during a call To switch back to t...

Page 63: ...top front of the MC65 so the user can use the MC65 as a handset This is the default mode Speaker Mode Use the MC65 as if on speaker phone Tap Speaker to activate this mode Tap Speaker again to switch back to handset mode Headset Mode Connect a Bluetooth headset to automatically switch audio to the headset The MC65 defaults to handset mode When a Bluetooth headset is configured for use with the MC6...

Page 64: ... all incoming outgoing and missed calls Table 4 1 lists the call Log icons that appear in the Call Log window Press and then tap to open the Call Log window Figure 3 3 Call Log Window Managing Call Log Change views reset the call timer and delete calls to manage the calls stored in Call Log Table 3 2 Call Log Icons Icon Description This icon appears next to the contact information for all outgoing...

Page 65: ... 5 Tap to close the Options window Conference Calling To create a conference phone session with multiple people 1 Press to display the dialer 2 Enter the first phone number and tap the Call Line area When the call connects the name or number appears in the Call Line 3 Tap 4 Tap The dialer re appears 5 Enter the second number and tap Send 6 When the call connects the first call is placed on hold an...

Page 66: ...that call active The second call go on hold 8 Tap to create a conference call three callers Figure 3 6 Two Merged Calls 9 To add a third caller tap The dialer appears When the call connects the new call is active and the conference is on hold Figure 3 7 Adding a Third Call ...

Page 67: ...s Figure 3 9 Un Merge Calls 12 Tap to remove a caller from the conference 13 To end the conference call tap next to the Call Line Calls Complete dialog appears and then the dialer displays NOTE To speak privately with one party during a conference call tap and then tap next to the caller To include all parties again tap ...

Page 68: ...th a single tap Before creating a speed dial entry ensure the phone number exists in Contacts Adding a Speed Dial Entry To add a speed dial entry from the phone keypad 1 Ensure the contact and phone number are in Contacts 2 Press 3 Tap the desired contact name in the list 4 Tap Add to Speed Dial 5 In the Location drop down list select an available location to assign as the new speed dial entry The...

Page 69: ...g system that provides natural human interface for users to communicate seamlessly with the MC65 Users can make phone calls look up contact information launch programs or check calendars Voice Commander contains the following features Eyes free and hands free voice command and control Speaker independent speech recognition technology no training is required Ease of use conversational user interfac...

Page 70: ... or cancel 3 Say Home The MC65 responds with Dialing If two people have similar names 1 Initiate Voice Commander The MC65 responds with Say command 2 Say Call Halley Johnson The MC65 responds with More than one Halley Johnson please select 3 Select the contact intended to call Find To look up contact information 1 Initiate Voice Commander The MC65 responds with Say command NOTE Voice Commander aut...

Page 71: ...hael Archer at home 3 MC65 responds with Michael Archer has no home number Redial To re dial a previous number 1 Initiate Voice Commander The MC65 responds with Say command 2 Say Redial The MC65 responds with Call Mary Smith at home is it correct 3 Say Yes The MC65 responds with Dialing Callback 1 Initiate Voice Commander The MC65 responds with Say command 2 Say Callback The MC65 responds with Cal...

Page 72: ...sic file 1 Initiate Voice Commander The MC65 responds with Say command 2 Say Play The Moment The MC65 responds with The Moment 3 Windows Media starts to play The Moment To play all music files 1 Initiate Voice Commander The MC65 responds with Say command 2 Say Play music The MC65 responds with Play music 3 Windows Media starts to play all music files To play a different music file during playing o...

Page 73: ...an be also terminated manually by tapping Menu Exit Note that goodbye will not be accepted during voice digit dialing operation NOTE User can say Pause or Resume to control music playing The command Resume only works when Windows Media is running The commands Previous and Next only work when playing all music files Voice Commander only supports media files with mp3 and wma format Voice Commander s...

Page 74: ...3 16 MC65 User Guide ...

Page 75: ... infrastructure Once you have set up the infrastructure to enforce your chosen WLAN security scheme use the Fusion or Wireless Zero Config WZC software to configure the MC65 to match Fusion Overview The Fusion software contains applications with which to create wireless profiles Each profile specifies the security parameters to use for connecting to a particular WLAN as identified by its ESSID The...

Page 76: ...ty that dynamically selects a wireless network to connect to based on a user s preferences and various default settings Switching Between Fusion and WZC To switch from Fusion to WZC 1 Tap the Status Bar Options 2 Select WLAN Management from the drop down list 3 Select Microsoft Manages WLAN radio button 4 Tap Save 5 Tap OK 6 Perform a reboot To switch from WZC to Fusion 1 Tap the Status Bar Option...

Page 77: ...less Zero Config Invokes the Wireless Zero Config application to configure the WLAN No Yes Manage Certs Invokes the Certificate Manager application which allows you to manage certificates used for authentication Yes Yes Manage PACs Invokes the PAC Manager application which helps you manage the list of Protected Access Credentials used with EAP FAST authentication Yes No Options Invokes the Options...

Page 78: ...cture or Ad hoc Figure 4 3 Operating Mode Dialog Box 7 Tap Next The Security Mode dialog box displays 8 In the Security Mode drop down list select Legacy Pre WPA Figure 4 4 Security Authentication Dialog Box 9 In the Authentication drop down list select None 10 Tap Next The Encryption dialog box displays 11 In the Encryption Type drop down list select WEP 40 40 24 Figure 4 5 Encryption Dialog Box ...

Page 79: ... select the key to enter 16 In the Key field enter 10 hexadecimal characters 17 In the Confirm field re enter the key When the keys match a message appears indicating that the keys match 18 Repeat for each WEP key 19 In the Transmit Key drop down list select the key to transmit 20 Tap Next The IPv4 Address Entry dialog box displays Figure 4 7 IP Address Entry Dialog Box 21 Ensure that all three ch...

Page 80: ...dow 3 Tap a network name Figure 4 10 Configure Wireless Network Window 4 In the Connects to drop own list select either The Internet or Work 5 Check the This is a hidden network checkbox if the network is a hidden network 6 Tap Next NOTE Obtain the proper WLAN configuration information from your system administrator prior to performing the WZC setup procedures The following setup procedure example...

Page 81: ...n is selected enter an encryption key in the Network key text box 10 Tap Next Figure 4 12 Configure Network Authentication Window 11 If required select Use IEEE 802 1x network access control check box 12 In the EAP type drop down list box select the EAP type 13 Tap Finish More Information on WZC For more information on Microsoft Wireless Zero Config see the Microsoft Software Developer Network MSD...

Page 82: ...4 8 MC65 User Guide ...

Page 83: ...email account 3 Tap New 4 To add recipients enter their email addresses separating them with a semicolon Tap To to add email addresses stored in Contacts 5 Enter a subject and compose the message 6 To add an attachment to the message tap Insert and tap the item you want to attach Picture Voice Note or File 7 Tap Viewing an Email Message To view an email message 1 On the Home screen tap for an Outl...

Page 84: ...0 characters Sending a Text Message To send a text message 1 Press Start Text 2 Tap New SMS Figure 5 1 Create Text Message 3 Tap To to select a recipient from Contacts or enter a phone number in the address area 4 Compose a message The auto correct feature automatically fixes common spelling errors as the user types so that messages are more accurate The character counter in the Status Bar indicat...

Page 85: ...Caller Identification feature matches incoming text message numbers with those stored in Contacts indicating who is sending the message The user can act on the text message right away or read it later Tap to reply to the message The New Text Message dialog box provides the option to call the sender or save dismiss or delete the message Tap Menu Delete to delete the text message Tap Menu Call sende...

Page 86: ...ist tap a text message The window displays previous text conversations 3 Enter text in the reply field 4 Tap MMS Messaging MMS Messaging allows the user to send a pictures videos audio files and other file types to another mobile computer Creating and Sending MMS Messages To send an MMS message 1 Tap Start Text 2 Tap New MMS Figure 5 5 MMS Window ...

Page 87: ... to the message 11 Tap to add a file stored on the MC65 to the message 12 After all of the items are attached to the message tap Send Viewing an MMS Message To view an MMS message 1 Tap Start Text 2 Tap the MMS message 3 In the threaded message tap the MMS icon to view the message 4 Tap Contents to view a list of files included in the message On the Message Contents screen 1 Tap Menu Save to save ...

Page 88: ...ages from a specific sender 1 Open and view the MMS message 2 Tap Menu Show Contact Details 3 Tap Menu Save to Blacklist 4 Tap Done To unblock a sender 1 Tap Start Text 2 Tap Menu MMS Options Blacklist 3 Tap and hold the phone number 4 Select Delete from the pop up menu 5 Tap OK ...

Page 89: ...ap Start Pictures Videos 2 Tap Camera Figure 6 1 Camera Window The Camera window displays the view finder Information about the current settings or the remaining number of pictures that can be saved to the MC65 are displayed on the lower right corner of the screen 3 Check the image on the view finder adjust if necessary 4 Press the Enter key to take the picture ...

Page 90: ...s Videos 2 Tap the thumbnail of the picture to view 3 Tap Menu Zoom to display the Zoom panel used to zoom in or out of a picture Tap Menu Zoom again to close the Zoom panel 4 To rotate a picture 90 degrees counter clockwise tap Menu Edit then tap Rotate 5 To crop a picture tap Menu Edit then tap Menu Crop Drag the stylus across the screen to select the crop area Tap inside the area to crop the pi...

Page 91: ...after pressing the Enter key Brightness Set the camera brightness level Resolution Set the camera resolution level Note that selecting a high resolution picture increases the size of the file significantly Flash Turns flash on and off Auto Focus Turns auto focus on and off Full Screen Toggles the viewfinder between full screen and window modes Options Displays the camera options window 3 Tap OK to...

Page 92: ...elity and size of the video clips you record Video clips of higher quality require more memory Full Screen Toggles the viewfinder between full screen and window modes Options Displays the video options window 3 Tap OK to exit Viewing Pictures and Videos To view a picture or video 1 Tap Start Pictures Videos 2 Tap the thumbnail of the picture or video Tap the Show drop down list to browse folders T...

Page 93: ...creen saver when connected to my PC and idle for 2 minutes check box to set the image files in the My Pictures folder as a screen saver whenever your device is connected to the USB sync cable and is idle for 2 minutes 4 On the Camera tab set the following options In the Type filename prefix text box enter the prefix to be used as a default title for the image file In the Save files to drop down li...

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Page 95: ... Avoid making Bluetooth connections and discoveries during critical 802 11b communications AFH for Bluetooth consists of four main sections Channel Classification A method of detecting an interference on a channel by channel basis or pre defined channel mask Link Management Coordinates and distributes the AFH information to the rest of the Bluetooth network Hop Sequence Modification Avoids interfe...

Page 96: ...nk key for them Entering a common PIN number in the devices being paired generates the initialization key The PIN number is never sent over the air By default the Bluetooth stack responds with no key when a key is requested it is up to user to respond to the key request event Authentication of Bluetooth devices is based upon a challenge response transaction Bluetooth allows for a PIN number or pas...

Page 97: ...vailable unless being used by another service MSR uses COM2 Bluetooth Power States Suspend When there is an active Bluetooth connection the Bluetooth radio goes into low power mode maintaining the active connection Resume When the MC65 resumes Bluetooth turns on if it was on prior to suspend NOTE If there is an active Bluetooth connection between the MC65 and another Bluetooth device and there is ...

Page 98: ... Bluetooth 1 Tap Status Bar Bluetooth Mode Figure 7 1 Bluetooth Mode Tab 2 Check the Turn On Bluetooth checkbox 3 Tap OK Disabling Bluetooth To disable Bluetooth 1 Tap Status Bar Bluetooth Mode 2 Un check the Turn On Bluetooth checkbox 3 Tap OK Discovering Bluetooth Device s The MC65 can receive information from discovered devices without pairing However once bonded the MC65 and a paired device ex...

Page 99: ... devices are within 32 8 feet 10 meters of one another 4 Tap Status Bar Bluetooth Devices Figure 7 2 Bluetooth Devices Tab 5 Tap Add new device The MC65 begins searching for discoverable Bluetooth devices in the area 6 Select a device from the list Figure 7 3 Select a Bluetooth Device 7 Tap Next The Enter Passcode window appears ...

Page 100: ...o enter the same passcode Enter the created passcode to establish a paired connection If the user entered a passcode from the device the user shouldn t have to do anything on the other device 10 When the connection is complete a list of matching and supported services on the device appears 11 Select the services you want to use and tap Finish The services on the new devices have to be selected or ...

Page 101: ...Service to send files and contacts to another Bluetooth device To transfer files between the MC65 and another Bluetooth enabled device 1 Ensure that Bluetooth is enabled and discoverable on both devices 2 Ensure that the two devices are within 32 8 feet 10 meters of one another 3 Tap My Apps File Explorer 4 Navigate to the file to transfer 5 Tap and hold on the filename until the pop up menu appea...

Page 102: ...C65 as a modem using Bluetooth 1 Ensure that the device is not connected to the computer or laptop 2 On the MC65 ensure that the Phone is on and a data connection is configured 3 Tap Start Internet Sharing 4 In the PC Connection list select Bluetooth PAN 5 In the Network Connection list select the connection type Select the network connection that the device should use to connect to the Internet 6...

Page 103: ...ble on both devices 2 Ensure that the two devices are within 32 8 feet 10 meters of one another 3 Tap Start Settings Bluetooth Devices 4 Tap Add new device The MC65 begins searching for discoverable Bluetooth devices in the area 5 Select a device from the list 6 Tap Next The Enter Passcode window appears 7 Enter the Passcode and the tap Next The device is added to the Bluetooth list 8 In the devic...

Page 104: ...Settings Control Panel 4 Double click Bluetooth Devices 5 On the Options tab select the Turn discovery on and Allow Bluetooth devices to connect to this computer checkboxes Figure 7 7 Computer Bluetooth Devices Window 6 On the COM Ports tab click Add NOTE No connection is made at this point An application must open the selected COM port to trigger Microsoft Bluetooth stack to open the connection N...

Page 105: ...an alphanumeric passkey PIN code then tap Next enter the same passkey on the other device The passkey is recommended for enhanced security The passkey must be between 1 to 16 alphanumeric characters If a passkey is not required tap Next 14 To disconnect the ActiveSync connection tap Start ActiveSync 15 Tap Disconnect Phone Book Access Profile Services Phone Book Access profile PBAP is used to sync...

Page 106: ...re on the PC or laptop connect to the MC65 5 The MC65 phone function dials the ISP number and connects to the ISP 6 To verify on the PC or laptop launch Internet Explorer and open a web site Connect to a HID Device The MC65 can connect to an Human Interface Device HID device such as a Bluetooth keyboard or mouse 1 Ensure that Bluetooth is enabled on both devices 2 Ensure that the Bluetooth device ...

Page 107: ...p Connect The MC65 connects to the stereo headset For stereo headsets that can use hands free services connect to the hands free service after connecting to the A2DP service 1 Tap Start Settings Bluetooth Devices 2 Tap Add new device The MC65 begins searching for discoverable Bluetooth devices in the area 3 Select a stereo headset from the list 4 Tap Next The Enter Passcode window appears Refer to...

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Page 109: ...mine that the application is compatible with the MC65 Refer to the application s user guide for application installation and setup information MC65 GPS Setup The GPS enabled MC65 automatically manages access to the GPS receiver to allow multiple programs to simultaneously access GPS data By default the MC65 has the following settings 1 Tap Start Settings System External GPS 2 In the Programs tab t...

Page 110: ...the MC65 from receiving a GPS signal from satellites To improve GPS signal strength place the MC65 where there is a clear view of the sky A direct line of sight is required between the MC65 and the GPS satellites to access information from the satellites Assisted GPS GPS can be used in stand alone or Assisted GPS A GPS modes A Stand alone GPS receiver downloads data from GPS satellites In certain ...

Page 111: ... the data tap Source and select one of the options WAN default WLAN Active Sync Any None To set the frequency of updating the data tap Update Frequency and select one of the options On Demand default 1 Day 2 Days 4 Days 7 Days To manually update the data tap the Update Now button ...

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Page 113: ...es in the area Lock Set a password for the MC65 Clock Alarms Set the device clock to the date and time of your locale Alarms can also be set at specified days and times of a week Power Check battery power and set the time out for turning off the display to conserve battery power Home Customize the appearance of the Home screen and the information to display on it Sounds Notifications Enable sounds...

Page 114: ...ed with using other data sources to aid in finding a location USB Connect Configure USB communication port Refer to MC65 Integrator Guide Wi Fi Setup wireless network connection and customize settings Wireless Manager Enables or disables the MC65 s wireless radios and customizes Wi Fi Bluetooth and Phone settings Personal Folder Buttons Assign a program to a button Owner Information Enter personal...

Page 115: ...plays the MC65 s software and hardware information Memory Check the device memory allocation status and memory card information and stop currently running programs Managed Programs Displays the programs that were installed on the MC65 using Mobile Device Manager Regional Settings Set the regional configuration to use including the format for displaying numbers currency date and time on the MC65 Sc...

Page 116: ... A strong password must contain at least seven characters and contain at least three of the following uppercase and lowercase letters numerals and punctuation b Re enter the password in the Confirm field 6 Tap OK Switching the Dialer The MC65 provide an Enterprise Dialer user interface and the standard Microsoft interface To switch between the Enterprise Dialer and the Microsoft Dialer 1 Tap Start...

Page 117: ...3 Edit or enter a new name for the profile in the text box 4 Select each feature listed and select an available option Ring type Set the type of ring that occurs when an incoming call is received Reminder Set the type of ring that occurs when a MC65 generates a reminder Notification Set the type of ring that occurs when a notification is received Ring volume Set the volume of the ring System volum...

Page 118: ...view more options 7 Tap the option to select each feature listed and select an available option Device timeout Sets the amount of time after inactivity that the MC65 goes into suspend mode Backlight Sets the amount of time after inactivity that the MC65 goes into suspend mode Brightness Set the screen brightness to automatic or manual If selecting manual set the brightness level using the slider A...

Page 119: ...ox to enable the alarm sound even when the MC65 is set to silent or vibrate 11 Tap OK Backlight and Keylight Settings The display brightness settings provides the ability to automatically detect the brightness in a specific environment Tap Start Settings System Backlight Keylight Figure 9 3 Backlight Keylight Use the Battery Power tab to set the backlight and keylight settings when the MC65 is on ...

Page 120: ...play The user has the ability to set behaviors when the device is in motion has a certain orientation of if the device is face down Display Tab The user has the ability to conserve battery life when using accelerometer behaviors and to set the MC65 to automatic operations Tap the Status Bar System Accelerometer Suspend when face down Places the MC65 in suspend mode when it is placed face down Scre...

Page 121: ...for the list 3 Scroll through the list and tap an icon to add to the new list Each icon highlights indicating it is selected As icons are added to the list the icon counter increments Figure 9 5 Add Programs 4 Tap Save To make the new list the default tap the name of the list To edit a customized application list 1 Tap My Apps Edit View 2 Tap next to the list to edit 3 Tap an icon to add or delete...

Page 122: ...ld on an icon and then drag it to a new location Tap to return to the front of the card Configure Cards Cards can be removed so that they do not appear on the Home screen On any card tap to flip the card over Tap to configure the cards Figure 9 7 Card Configuration Window The window lists the available cards A next to the name indicates that the card is enabled A indicates that the card is disable...

Page 123: ...time spent on projects Project data is stored in the Windows directory in file TimeTracker_data_file csv Figure 9 8 Time Tracker Main Screen 1 To create a new project tap the Settings icons Figure 9 9 New Project 2 In the text box enter the project name 3 Tap to add the project to the list 4 Tap Save 5 In the main screen tap the project name to open the project screen ...

Page 124: ...on 2 In the text field enter a city or zip code 3 Tap the Magnifying Glass icon 4 Select the new location from the list 5 Tap Back to return to the Weather card front Displays the total time for the entire project Displays the total time for the current day Displays the last session total or running time since the project was started Create a notification that sounds from the start of the project ...

Page 125: ...rge networks and commercial and institutional settings IMAP4 is the current standard POP Post Office Protocol This protocol is supported by most ISPs and is currently more common among consumer applications POP3 is the current standard Setting Up an IMAP or POP Account When setting up an IMAP or POP account the MC65 may be able to retrieve account settings automatically or you may need to enter ce...

Page 126: ...terval you would like for the MC65 to send and check for new email messages 13 Tap the Review all download settings link for additional download settings and options See Editing an Email Account on page 9 16 for more details 14 Tap Finish Manual Email Setup If the Automatic configuration was unsuccessful or if accessing an account using a VPN server connection contact your ISP Internet Service Pro...

Page 127: ...ount 16 In the Password field enter the password for the account 17 Tap Next 18 In the Outgoing SMTP mail server field enter the outgoing mail server address 19 Check the appropriate fields and then tap OK Outgoing server requires authentication is used if a password is required for outgoing mail in addition to incoming mail Please contact your System Administrator for detailed server requirements...

Page 128: ... mail server Network connection drop down list to select a firewall connection setting Select either The Internet open no firewall Work behind a firewall or a data connection 11 Tap Done and then tap Next 12 In the Automatic Send Receive drop down list select the time interval the MC65 sends and checks for new email 13 In the Download messages drop down list select the age range of messages to dow...

Page 129: ... signature to be automatically added to new outgoing messages 6 Tap the Use when replying and forwarding checkbox to enable a signature to be automatically added to any messaging being replied to or being forwarded from the account 7 Tap in the text field and enter a signature message 8 Tap OK to save the new signature MMS Messaging Setup If a SIM card from a non supported carrier is installed the...

Page 130: ...ontacts exceeding 2 000 items to enable additional entries Play Tap to hear the pronunciation of a contact Application Settings The Application tab lists all the applications installed in the Start menu When a new application installed Voice Commander automatically updates the recognition database A check in a box indicates that the application can be recognized normally An unchecked box indicates...

Page 131: ...errors caused by surrounding noises Advanced Settings Use the Advanced Settings tab to set the voice recognition sensitivity Select Sensitive makes the recognizer easier to return a recognition result whenever there is an utterance detected This setting is used in environment with stationary noises such as in a car a bus or a factory Normal this setting is used in most environments Accurate when s...

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Page 133: ...nchronizes the MC65 with a host computer through an Ethernet Modem or USB connection Four Slot Charge Only Cradle CRD5500 4000CR Charges up to four MC65 devices Four Slot Ethernet Cradle CRD5500 4000ER Charges up to four MC65 devices and connects the MC65 with an Ethernet network Vehicle Cradle VCD5500 1000R Installs in a vehicle and charges the MC65 main battery Vehicle Holder VCH5500 1000R Provi...

Page 134: ...5500 100R Captures data from magnetic stripe cards Belt Mounted Rigid Holster SG MC5511110 01R Clips onto belt to hold the MC65 when not in use Fabric Holster SG MC5521110 01R Soft holder for added protection Stylus KT 119150 03R KT 119150 50R Replacement stylus 3 pack Replacement stylus 50 pack Spring Loaded Stylus STYLUS 00001 03R STYLUS 00001 10R Optional spring loaded stylus 3 pack Optional sp...

Page 135: ...4 VDC power for operating the MC65 Synchronizes information between the MC65 and a host computer Refer to the MC65 Integrator Guide for information on setting up a partnership between the MC65 and a host computer Charges the MC65 s battery Charges a spare battery Charging the MC65 Battery Connect the cradle to power Insert the MC65 into the slot to begin charging Figure 10 1 MC65 Battery Charging ...

Page 136: ... Temperature Charge batteries in temperatures from 0 C to 40 C 32 F to 104 F Charging is intelligently controlled by the MC65 To accomplish this for small periods of time the MC65 or accessory alternately enables and disables battery charging to keep the battery at acceptable temperatures The MC65 or accessory indicates when charging is disabled due to abnormal temperatures via its LED See Table 1...

Page 137: ...he MC65 Download the Cradle Modem Country Configurator Application Software for MC55xx package from the Motorola Support Central web site http supportcentral motorola com Following the instructions with the software package to install the application on the MC65 The application includes country selections for all supported countries and automatically programs the modem and adjust its operating par...

Page 138: ... no link Operation Ethernet Connection Place the Connection switch on the bottom of the cradle to the Ethernet position Place the MC65 into the cradle To test the connection tap Start Programs Internet Explorer Enter a web address Modem Connection Place the Connection switch on the bottom of the cradle to the Modem position Place the MC65 into the cradle The MC65 dials the phone number and connect...

Page 139: ...e LED shows the status of the battery charging in the MC65 See Table 1 1 on page 1 6 for charging status indications The 3600 mAh battery fully charges in less than six hours Charging Temperature Charge batteries in temperatures from 0 C to 40 C 32 F to 104 F Charging is intelligently controlled by the MC65 To accomplish this for small periods of time the MC65 or accessory alternately enables and ...

Page 140: ...10 7 MC65 Battery Charging Battery Charging Indicators The MC65 s charge LED shows the status of the battery charging in the MC65 See Table 1 1 on page 1 6 for charging status indications The3600 mAh battery fully charges in less than six hours Charging Temperature Charge batteries in temperatures from 0 C to 40 C 32 F to 104 F Charging is intelligently controlled by the MC65 To accomplish this fo...

Page 141: ...the MC65 Battery Insert the MC65 into the vehicle cradle to begin charging A click indicates that the MC65 button release locking mechanism is enabled and the MC65 is locked in place Figure 10 8 MC65 Battery Charging Removing the MC65 To remove the MC65 hold back the release lever on the cradle and pull the MC65 up and out of the cradle CAUTION Ensure the MC65 is fully inserted in the cradle Lack ...

Page 142: ...y charges in less than six hours Charging Temperature Charge batteries in temperatures from 0 C to 40 C 32 F to 104 F Charging is intelligently controlled by the MC65 To accomplish this for small periods of time the MC65 alternately enables and disables battery charging to keep the battery at acceptable temperatures The MC65 indicates when charging is disabled due to abnormal temperatures via its ...

Page 143: ...us indications The 3600 mAh battery fully charges in less than six hours Charging Temperature Charge batteries in temperatures from 0 C to 40 C 32 F to 104 F Charging is intelligently controlled by the MC65 To accomplish this for small periods of time the charger alternately enables and disables battery charging to keep the battery at acceptable temperatures The charger indicates when charging is ...

Page 144: ...rola approved power supply Auto Charge cable Provide the MC65 with operating and charging power when used with the Motorola approved power supply Battery Charging and Operating Power The communication charge cables can charge the MC65 battery and supply operating power To charge the MC65 battery 1 Connect the communication charge cable power input connector to the Motorola approved power source 2 ...

Page 145: ...The amber Charge LED on the MC65 indicates battery charging status See Table 1 1 on page 1 6 for charging status indications Charging Temperature Charge batteries in temperatures from 0 C to 40 C 32 F to 104 F Charging is intelligently controlled by the MC65 To accomplish this for small periods of time the MC65 or accessory alternately enables and disables battery charging to keep the battery at a...

Page 146: ...ble mounting areas before installing the vehicle holder The heating and cooling cycle of a vehicle s interior will in some cases loosen the adhesion of the suction cup Check the vacuum seal of the vehicle mount kit for adequate adhesion each time you use the unit and reinstall if necessary If the vehicle holder has problems staying on clean the plastic suction cup with alcohol then reinstall Insta...

Page 147: ...stallation 1 Fix the suction cup mount to the selected area with the suction lever facing up Figure 10 13 Windshield Installation 2 Flip the lever down to create a vacuum between the suction cup and the mounting surface 3 Make sure that the suction bond is strong enough before proceeding to the next step 4 Slide the MC65 into the cradle Cradle Plate Cradle Suction Cup Mount ...

Page 148: ...een lights up orange during charging Flat Surface Installation 1 Remove the plastic sheet on the bottom of the mounting disc 2 Place the disc sticky side down on a clean flat surface Figure 10 15 Mounting Disc 3 Fix the suction cup mount to the disc with the suction lever facing up 4 Flip the lever down to create a vacuum between the suction cup and the disc 5 Make sure that the suction bond is st...

Page 149: ...rface 7 Connect the auto charger cable to the MC65 and slide the two locking tabs up to secure the cable cup to the MC65 8 Connect the other end to the cigarette lighter socket The LED indicator on the right side of the touch screen lights up orange during charging ...

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Page 151: ...the surface of the MC65 screen Motorola recommends using a screen protector p n KT 67525 01R The touch sensitive screen of the MC65 is glass Do not to drop the MC65 or subject it to strong impact Protect the MC65 from temperature extremes Do not leave it on the dashboard of a car on a hot day and keep it away from heat sources Do not store or use the MC65 in any location that is dusty damp or wet ...

Page 152: ...rner using a thin plastic card such as a credit card then carefully lift it off the display Figure 11 1 Removing the Screen Protector Battery Safety Guidelines The area in which the units are charged should be clear of debris and combustible materials or chemicals Particular care should be taken where the device is charged in a non commercial environment Follow battery usage storage and charging g...

Page 153: ...manufacture attempt to insert foreign objects into the battery immerse or expose to water or other liquids or expose to fire explosion or other hazard Do not leave or store the equipment in or near areas that might get very hot such as in a parked vehicle or near a radiator or other heat source Do not place battery into a microwave oven or dryer Battery usage by children should be supervised Pleas...

Page 154: ... the bottom of the MC65 Do not leave any cotton residue on the connector 4 Repeat at least three times 5 Use the cotton tipped applicator dipped in alcohol to remove any grease and dirt near the connector area 6 Use a dry cotton tipped applicator and repeat steps 4 through 6 7 Spray compressed air on the connector area by pointing the tube nozzle about inch away from the surface 8 Inspect the area...

Page 155: ...mance Troubleshooting MC65 CAUTION Do not point nozzle at yourself and others ensure the nozzle or tube is away from your face Table 11 1 Troubleshooting the MC65 Problem Cause Solution When pressing the power button the MC65 does not turn on Battery not charged Charge or replace the battery in the MC65 Battery not installed properly Install the battery properly See Installing the Battery on page ...

Page 156: ...ttery is not inserted properly Insert the battery properly See Installing the Battery on page 1 4 Tapping the window buttons or icons does not activate the corresponding feature Screen is not calibrated correctly Re calibrate the screen Press Blue key Backspace key The device is not responding Reset the device See Resetting the MC65 on page 2 19 A message appears stating that the MC65 memory is fu...

Page 157: ...ing symbols contact the distributor or Motorola Table 11 1 Troubleshooting the MC65 Continued Problem Cause Solution Table 11 2 Troubleshooting Bluetooth Connection Problem Cause Solution MC65 cannot find any Bluetooth devices nearby Too far from other Bluetooth devices Move closer to the other Bluetooth device s within a range of 10 meters 32 8 feet The Bluetooth device s nearby are not turned on...

Page 158: ...radle ensuring it is firmly seated Battery inserted incorrectly Re insert the battery so the charging contacts on the battery align with the contacts on the cradle Battery is faulty Verify that other batteries charge properly If so replace the faulty battery During data communication no data transmits or transmitted data was incomplete MC65 removed from cradle during communications Replace MC65 in...

Page 159: ... port MC65 battery is not recharging MC65 was removed from the cradle too soon Replace the MC65 in the cradle The 3600 mAh battery fully charges in less than six hours Battery is faulty Replace the battery MC65 is not placed correctly in the cradle Remove the MC65 from the cradle and re insert correctly If the battery still does not charge contact customer support The MC65 battery charging LED slo...

Page 160: ...ftware is not installedorconfigured properly Perform setup as described in the MC65 Integrator Guide Table 11 8 Troubleshooting the Magnetic Stripe Reader Symptom Possible Cause Action MSR cannot read card MSR removed from MC65 during card swipe Reattach MSR to MC65 and reswipe the card Faultymagneticstripe on card See the system administrator MSR application is not installed or configured properl...

Page 161: ... MSR during communications Reattach MC65 to MSR and retransmit Incorrect cable configuration See the system administrator Communication software is not installedorconfigured properly Perform setup as described in the MC65 Integrator Guide Table 11 8 Troubleshooting the Magnetic Stripe Reader Continued Symptom Possible Cause Action ...

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Page 163: ...cm 1 32 in Weight 359 g 12 5 oz Display Transflective color 3 5 VGA with backlight TFT LCD 65K colors 480 W x 640 L Touch Panel Glass analog resistive touch Backlight LED backlight Battery Pack Rechargeable Lithium Ion 3 7V 3600 mAh battery Expansion Slot microSD slot supports up to 32 GB Connection Interface USB 2 0 High Speed host and client Notification Audible tone plus multi color LEDs Keypad...

Page 164: ...erature per applicable IEC tumble specifications Electrostatic Discharge ESD 15kVdc air discharge 8kVdc direct discharge 8kVdc indirect discharge Sealing IP64 per applicable IEC sealing specifications Vibration 4g s PK Sine 5Hz to 2KHz 0 04g2 Hz Random 20Hz to 2KHz 60 minute duration per axis 3 axis Thermal Shock 40 C to 70 C 40 F to 158 F rapid transition Battery Performance Standby Time 100 hour...

Page 165: ...P or MD5 PEAP TLS MSCHAPv2 EAP GTC LEAP EAP FAST TLS MS CHAPv2 EAP GTC Antenna Internal antenna Voice Communications Voice over IP ready Wi Fi certified IEEE 802 11a b g direct sequence wireless LAN Wi Fi Multimedia WMM and WMM PS Motorola Voice Quality Manager VQM Motorola TEAM Express Ready Wireless PAN Data and Voice Communications Bluetooth Class II v2 1 with Enhanced Data Rate EDR integrated ...

Page 166: ...301 489 7 EN 301 489 17 EN 301 489 24 EN 60601 1 2 EN 50121 3 2 EN 50121 4 Australia AS NZS CISPR 22 Data Capture Specifications Options 2D imager 2D imager and color camera 2D Imager Engine SE4600 Specifications Field of View Horizontal 39 6 Vertical 25 7 Optical Resolution WVGA 752 H x 480 V pixels gray scale Roll 360 Pitch Angle 60 from normal Skew Tolerance 60 from normal Ambient Light Indoor ...

Page 167: ... DataBar Stacked GS1 DataBar Expanded GS1 DataBar Expanded Stacked GS1 DataBar Stacked Omni Camera Decode Capability Code 39 Code 128 Code 93 Codabar Code 11 Interleaved 2 of 5 Discrete 2 of 5 MSI EAN 8 EAN 13 UPCA UPCE UPC EAN supplementals Coupon Code Trioptic 39 Webcode TLC39 Composite AB Composite C Micro PDF 417 PDF 417 Macro PDF 417 Macro Micro PDF 417 QR Code Data Matrix Maxi Code US Postne...

Page 168: ...gle Slot USB Cradle Technical Specifications Continued Feature Description Table A 4 Four Slot Battery Charger Technical Specifications Feature Description Dimensions Height 4 7 cm 1 85 in Width 15 5 cm 6 10 in Depth 21 0 cm 8 27 in Weight 384 g 13 55 oz Input Voltage 12 VDC Power Consumption 30 watts Operating Temperature 0 C to 40 C 32 F to 104 F Storage Temperature 40 C to 70 C 40 F to 158 F Ch...

Page 169: ...to 104 F Humidity 5 to 95 non condensing Drop 76 2 cm 30 0 in drops to vinyl tiled concrete at room temperature Electrostatic Discharge ESD 15 kV air 8 kV contact Table A 6 Four Slot Ethernet Cradle Technical Specifications Feature Description Dimensions Height 13 7 cm 5 39 in Width 46 8 cm 18 43 in Depth 9 9 cm 3 90 in Weight 1115 g 39 33 oz Power 12 VDC Operating Temperature 0 C to 50 C 32 F to ...

Page 170: ...pi autodetect Operating Temperature 32 to 122 F 0 to 50 C Storage Temperature 40 to 158 F 40 to 70 C Humidity 5 to 95 non condensing Drop 4 ft 1 22 m drops to concrete Electrostatic Discharge ESD 15 kV air 8 kV contact Table A 8 Vehicle Cradle Technical Specifications Feature Description Dimensions Height 10 4 cm 4 09 in Width 11 1 cm 4 37 in Depth 6 9 cm 2 72 in Weight 240 g 8 47 oz Power 9 32 VD...

Page 171: ...hnical Specifications Feature Description Length 28 0 cm 11 00 in Operating Temperature 10 C to 50 C 14 F to 122 F Storage Temperature 40 C to 70 C 40 F to 158 F Humidity 10 to 95 non condensing Electrostatic Discharge ESD 15 kV air 8 kV contact Table A 11 Auto Charge Cable Technical Specifications Feature Description Length 169 0 cm 66 54 in Input Voltage 12 24 VDC Operating Temperature 10 C to 5...

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Page 173: ... application keys scroll keys and function keys The keypad is color coded to indicate the alternate function key blue values Note that an application can change keypad functions so the MC65 s keypad may not function exactly as described See Table B 1 for key and button descriptions and Table B 2 on page B 4 for the keypad s special functions Figure B 1 MC65 Numeric Keypad ...

Page 174: ...emporary shift that applies only to the next key pressed to the orange lock state This displays the following icon at the bottom of the screen Talk Start Menu Talk Green Phone press to display the phone keypad window or to dial a phone number from the phone keypad window When on a phone call press to place the call on hold Use this key in conjunction with the Blue key to instantly display the Star...

Page 175: ...roduce the upper case alphabetic characters on the key For example press and release the Orange key press and release the SHIFT key and then press the 4 key once to produce the letter G press and release the Orange key press and release the SHIFT key and then press the 4 key three times to produce the letter I Backspace Produces a backspace SHIFT Press and release the SHIFT key to activate the key...

Page 176: ...ions installed with the French operating system QWERTZ keypad is used on configurations installed with the German operating system Table B 2 Numeric Keypad Input Modes Key Numeric Mode Orange Key Alpha Lowercase Mode Orange Shift Keys Alpha Uppercase Mode Blue Key SHIFT Key 1st Press 2nd Press 3rd Press 4th Press 1st Press 2nd Press 3rd Press 4th Press 1 1 F1 2 2 F2 a b c A B C 3 3 F3 d e f D E F ...

Page 177: ...Keypads B 5 Figure B 2 QWERTY Keypad Configuration Figure B 3 AZERTY Keypad Configuration Figure B 4 QWERTZ Keypad Configuration ...

Page 178: ...ode This displays the following icon at the bottom of the screen Press the Orange key a third time to unlock Talk Start Menu Talk Green Phone press to display the phone keypad window or to dial a phone number from the phone keypad window When on a phone call press to place the call on hold Use this key in conjunction with the Blue key to instantly display the Start menu from any application withou...

Page 179: ...e This displays the following icon at the bottom of the screen Press the Shift key a third time to unlock Backlight Turns the display backlight on and off Backspace Produces a backspace Enter Executes a selected item or function Star Produces an asterisk au Creates special characters Table B 4 QWERTY Keypad Input Modes Key Normal Shift Key Orange Key Blue Key Q q Q q W w W 1 w E e E 2 e R r R 3 r ...

Page 180: ...ace Backspace Shift Shift Shift Lock Shift Shift Z z Z 7 z X x X 8 x C c C 9 c V v V v B b B b N n N n M m M m ENTER Enter Enter Enter Enter 0 0 0 0 TAB Tab Tab Back tab Tab SPACE Space Space Space Space Table B 4 QWERTY Keypad Input Modes Continued Key Normal Shift Key Orange Key Blue Key Note An application can change the key functions The keypad may not function exactly as described ...

Page 181: ... 4 s D d D 5 d F f F 6 f G g G g H h H h J j J j K k K k L l L l Backspace Backspace Backspace Backspace Backspace Shift Shift Shift Lock Shift Shift W w W 7 w X x X 8 x Note An application can change the key functions The keypad may not function exactly as described Table B 4 QWERTY Keypad Input Modes Continued Key Normal Shift Key Orange Key Blue Key Note An application can change the key functi...

Page 182: ...des Key Normal Shift Key Orange Key Blue Key Q q Q q W w W 1 w E e E 2 e R r R 3 r T t T t Z z Z _ z U u U u I i I i O o O o P p P áü p A a A a S s S 4 s D d D 5 d Note An application can change the key functions The keypad may not function exactly as described Table B 5 AZERTY Keypad Input Modes Continued Key Normal Shift Key Orange Key Blue Key Note An application can change the key functions Th...

Page 183: ...F 6 f G g G g H h H h J j J j K k K k L l L l Backspace Backspace Shift Shift Y y Y 7 y X x X 8 x C c C 9 c V v V v B b B b N n N n M m M m ENTER Enter ENTER ENTER Enter 0 0 0 0 TAB Tab Tab Back tab Tab SPACE Space Space Space Space Backlight Backlight Backlight Backlight Backlight Period Table B 6 QWERTZ Keypad Input Modes Continued Key Normal Shift Key Orange Key Blue Key Note An application can...

Page 184: ...the special character replaces the original character Table B 7 lists the special characters you can generate Table B 7 Special Characters Key Special Characters Key Special Characters a A c C d D e E i I l L n N o O p P r R s S t T u U y Y z Z _ ...

Page 185: ... an Information Status bar The Information Status bar highlights the application plug in that is under it and provides additional information Figure C 1 Windows Mobile Home Screen To enable the Windows Mobile Home screen 1 Tap Start Setting Home 2 On the horizontal scroll select Items 3 In the item list select the Windows Default checkbox Deselect all other checkboxes 4 Tap OK The Windows Mobile H...

Page 186: ...rmation Status bar information relevant to that application appear in the bar Figure C 2 Moving Today Screen You can also touch and hold the Information Status bar and move it up and down over an application name Remove your finger and the Information Status bar and application name center in the screen Figure C 3 Moving Information Status Bar ...

Page 187: ...ze the background and the Items to change the display format Classic Today Screen The user can change the Today screen to the classic layout that is used in Windows Mobile 6 1 Figure C 5 Classic Today Screen To change to the classic view tap Start Settings Home Items Figure C 6 Home Screen Settings Application Icon Application Information Tile Bar Status Bar Today Screen Task Tray ...

Page 188: ...er services such as voice mail call forwarding and caller ID Also use the integrated phone to connect to an ISP or work network in order to browse the Web and read e mail Connect to the Internet or work network over High Speed Downlink Packet Access HSDPA or Evolution Data Optimized EvDO using Cellular Line 1 To enable the Windows Mobile Dialer 2 Tap Start Settings Personal Dialer Switcher 3 Selec...

Page 189: ...digits to find a phone number in Call History Enter the first three digits or more to find a phone number from the saved Contacts and SIM card To find a contact name Enter the first letter of a contact s first name or last name Smart Dialing searches for the letter starting from the first character of a contact name as well as from the character that appears after a space dash or underscore in a c...

Page 190: ... call a different phone number associated with the selected contact tap the contact name and select the phone number to call Using Contacts Use Contacts to make a call without looking up or entering the phone number To make a call from Contacts 1 Tap Contacts 2 From the contact list tap and hold the contact name Figure C 8 Contacts Menu 3 Tap Call Work Call Home or Call Mobile Using Call History T...

Page 191: ...contact To dial a one digit speed dial location number tap and hold the speed dial number To dial a two digit speed dial location number tap the first digit and then tap and hold the second digit or From the keypad tap Speed Dial and tap the speed dial location number of the desired contact in the list Figure C 10 Speed Dial Contact List 3 To stop dialing or end the call press Answering a Call A d...

Page 192: ...r press the Send key to place the current call on hold and answer the incoming call To put a call on hold to call another number or answer an incoming call tap Hold To move from one call to another tap Swap Missed Call Notification When you do not answer an incoming call the Home screen displays a Missed Call indication To display a missed call entry tap the Missed Call box on the Home screen Emer...

Page 193: ... Using Bluetooth for information on connecting a Bluetooth headset to the MC65 Set the MC65 s volume appropriately before putting the headset on When a Bluetooth headset is connected the speakerphone is muted Adjusting Audio Volume Use the Volume Control Slider or the Volume buttons to adjust the volume of the ringer when not in a call and the audio volume when in a call Figure C 12 Phone Volume S...

Page 194: ...ws reset the call timer and delete calls to manage the calls stored in Call History Changing the Call History View 1 Press to display the Phone dialer 2 From the Phone dialer tap Call History 3 Tap Filter to show the menu 4 Select a view type from the menu to display only missed calls outgoing calls incoming calls or calls listed alphabetically by caller name 5 Tap OK to exit the Call History wind...

Page 195: ... exit the Call Timers window Deleting All Call History Items 1 Press to display the Phone dialer 2 From the Phone dialer tap Call History 3 Tap 4 Select Delete all calls 5 Tap Yes 6 Tap OK to exit the Call History window Viewing Call Status 1 Press to display the Phone dialer 2 From the Phone dialer tap Call History 3 Tap an entry The Call Status window appears ...

Page 196: ...ss to display the Phone dialer 2 From the Phone dialer tap Call History 3 Tap and hold an item in the list Figure C 15 Call History Menu 4 Select an applicable item from the menu as needed 5 Depending on the item selected the appropriate window displays For example select Send Text message to display the Text Messages window 6 Tap OK to exit the Call History window NOTE When more than one call is ...

Page 197: ...ialer 3 Tap Hold on to place the first number on hold 4 Enter the second number and tap Talk Figure C 16 Call Conferencing Conferencing 5 Tap Swap to move from one call to the other 6 Tap End or press to end each call Swapping Calls CDMA To swap between two incoming phone calls 1 Tap Answer to connect to the first call Figure C 17 Answer a Call 2 When a second call arrives tap Answer The first cal...

Page 198: ... call on hold 4 Enter the second phone number and tap Talk 5 After the call is answered tap Conference to place the calls in conference mode 6 Tap Hold to place the conference on hold 7 Enter another phone number and tap Talk 8 After the call is answered tap Conference to place all the calls in conference mode 9 Repeat steps 6 through 8 for up to six phone numbers 10 Tap End or press the red phone...

Page 199: ...the first phone number and press Flash 3 To call a second person tap Keypad Enter the second number and tap Flash 4 When the second person answers the call tap Flash to create a three way calling session 5 Tap Flash to drop the last call 6 Press to drop the first call NOTE Three way Calling may not be available on all services Please check with your service provider for availability ok ...

Page 200: ...C 16 MC65 User Guide ...

Page 201: ...nd spaces which represents numeric or alphanumeric data in machine readable form The general format of a bar code symbol consists of a leading margin start character data or message character check character if any stop character and trailing margin Within this framework each recognizable symbology uses its own unique format See Symbology Bit Binary digit One bit is the basic unit of binary inform...

Page 202: ...elf checking code with a character set consisting of digits 0 to 9 and six additional characters and Code 128 A high density symbology which allows the controller to encode all 128 ASCII characters without adding extra symbol elements Code 3 of 9 Code 39 A versatile and widely used alphanumeric bar code symbology with a set of 43 character types including all uppercase letters numerals from 0 to 9...

Page 203: ...ions are specified metrically EAN is used primarily in retail EMDK Enterprise Mobility Developer s Kit ESD Electro Static Discharge F File Transfer Protocol FTP A TCP IP application protocol governing file transfer via network or telephone lines See TCP IP Flash Memory Flash memory is nonvolatile semi permanent storage that can be electronically erased in the circuit and reprogrammed FHSS Frequenc...

Page 204: ...s signal characteristics and signal meanings Types of interfaces include RS 232 and USB IP Internet Protocol The IP part of the TCP IP communications protocol IP implements the network layer layer 3 of the protocol which contains a network address and is used to route a message to a different network or subnetwork IP accepts packets from the layer 4 transport protocol TCP or UDP adds its own heade...

Page 205: ...ct relatively quickly They require external light to reflect their information to the user M MC Mobile Computer MDN Mobile Directory Number The directory listing telephone number that is dialed generally using POTS to reach a mobile unit The MDN is usually associated with a MIN in a cellular telephone in the US and Canada the MDN and MIN are the same value for voice cellular users International ro...

Page 206: ... device that connects networks and supports the required protocols for packet filtering Routers are typically used to extend the range of cabling and to organize the topology of a network into subnets See Subnet S Scanner An electronic device used to scan bar code symbols and produce a digitized pattern that corresponds to the bars and spaces of the symbol Its three main components are 1 Light sou...

Page 207: ...r systems This standard is the protocol of the Internet and has become the global standard for communications TCP provides transport functions which ensures that the total amount of bytes sent is received correctly at the other end UDP is an alternate transport that does not guarantee delivery It is widely used for real time voice and video transmissions where erroneous packets are not retransmitt...

Page 208: ...imply ignored because there is no time to retransmit If UDP is used and a reliable delivery is required packet sequence checking and error notification must be written into the applications UPC Universal Product Code A relatively complex numeric symbology Each character consists of two bars and two spaces each of which is any of four widths The standard symbology for retail food packages in the Un...

Page 209: ...adle 10 2 action button 2 3 ActiveSync 2 10 icon C 4 adaptive frequency hopping 7 1 adjusting volume 2 18 AFH 7 1 AirBEAM 2 10 Alpha numeric keypad B 4 alpha numeric keypad key descriptions B 6 answering a call 3 4 C 7 auto charge cable 10 2 10 10 AZERTY B 4 B bar codes two dimensional 2 22 battery charging 1 5 10 3 10 5 10 6 10 7 10 9 check status 1 7 installing 1 4 removing 1 8 battery chargers ...

Page 210: ... 10 10 LED indicators 10 11 conference call 3 7 3 10 C 14 C 15 configuration xiii Contacts 2 10 contacts 2 10 contacts application 3 3 C 6 conventions notational xv cradles four slot charge only 10 1 10 5 four slot charge only cradle 10 5 four slot Ethernet 10 1 10 6 four slot spare battery charger 10 9 single slot USB 10 3 vehicle 10 7 D data capture xiii digital camera 2 22 dot aiming 2 24 image...

Page 211: ...in battery charging 1 2 1 5 installing 1 2 maintenance 11 1 masked characters 4 5 Media Player 2 12 memory xiii messaging 2 11 MMC 1 2 10 3 MSP Agent 2 11 multi media card 1 2 10 3 muting a call 3 6 C 10 N navigation bar icons 2 5 notational conventions xv notes 2 11 numeric keypad B 1 input modes B 4 key descriptions B 2 O operating environment A 1 operating system xiii P pass phrase 4 5 password...

Page 212: ...peaker icon 2 18 special character key B 11 speed dial 3 10 C 7 spring loaded stylus 10 2 starting the EDA 1 2 1 6 status icon 2 5 battery 2 7 2 18 speaker 2 18 strap 1 1 stylus 1 1 2 20 10 2 subscriber identification module 1 3 suspend 1 8 1 9 1 11 2 3 7 3 synchronize with PC using Bluetooth 7 10 T task tray icons C 4 tasks 2 12 technical specifications A 1 accessories A 6 temperature A 2 chargin...

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Page 214: ... S A http www motorolasolutions com MOTOROLA MOTO MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings LLC and are used under license All other trademarks are the property of their respective owners 2011 Motorola Solutions Inc All Rights Reserved ...

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