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12. Help
The
is not scrolling during charge
• Bad battery contact – move the handset slightly.
• Dirty contact – Clean the battery contact with a cloth moistened with
alcohol.
• Battery is full – no need to charge.
No dialing tone
• No power – check the connections. Reset the phone: unplug and plug back
in the mains.
• Batteries are empty – charge the batteries for at least 16 hours.
• You are too far from the base – move closer to the base.
• Wrong line cable – use the line cable provided.
• Line adaptor (when needed) is not connected to the line cord – connect
the line adaptor (when needed) to the line cord.
Poor audio quality
• The base is too close to electrical appliances, reinforced concrete walls or
metal doorframes – move the base at least one meter away from any
electrical appliances.
No ring tone
• The ring tone is deactivated.
• Increase the volume.
• Make sure the Call Block mode is switched to off.
Caller ID service does not work
• Check your subscription with your network operator.
A contact entry cannot be stored
• The contact list is full. Delete an entry to free memory.
No display
• Try recharging the batteries.
• Try disconnecting and connecting the base power supply.
• If there is no light, then try disconnecting and connecting the base
power supply.
Unable to register another handset
• Maximum number of 6 handsets has been reached.
• The display shows
Searching
. You must de-register a handset in order to
register a new one.
Unable to pair with mobile phone
• The Bluetooth device list is full. Remove one of the mobile devices before
pairing a new one.
Help