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Motorola C42, Manual

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Motorola C42 Manual Download Page 56

56

15. Help

The   on the cordless handset is not scrolling during charge

•  Bad battery contact – move the handset slightly.
•  Dirty contact – Clean the battery contact with a cloth moistened with 

alcohol.

•  Battery is full – no need to charge.

No dialing tone

•  No power – check the connections. Reset the phone: unplug and plug back 

in the socket.

•  Batteries of the cordless handset are empty – charge the batteries for at 

least 16 hours.

•  The cordless handset is too far from the base – move it closer to the base.
•  Wrong line cable – use the line cable provided.
•  Line adaptor (when needed) is not connected to the line cord – connect 

the line adaptor (when needed) to the line cord.

No display on the corded base

•  Check that the power plug is connected properly and switched on.
•  Reset the base by disconnecting the power supply.
•  Leave for a few seconds and reconnect.

No display on the cordless handset

•  Check that the batteries are inserted correctly and fully charged. Use only 

approved rechargeable batteries supplied.

•  Check that the handset is switched on. Press and hold 

E

.

•  Reset the base by removing the batteries and disconnecting the power 

supply. Wait for around 15 seconds before connecting it again. Allow up to 

one minute for the handset and base to synchronize.

Poor audio quality

•  The base is too close to electrical appliances, reinforced concrete walls or 

metal doorframes – move the base at least one meter away from any 

electrical appliances.

The

 

 

is blinking or has disappeared

•  The cordless handset is not registered to the base – register the cordless 

handset to the base.

•  The cordless handset is too far from the base – move it closer to the base.

No ring tone

•  The ring tone is deactivated.
•  Increase the volume.
•  Make sure the Call Block mode is switched to off.

Help

Summary of Contents for C42

Page 1: ... TELEPHONE AND DIGITAL CORDLESS HANDSET WITH ANSWERING MACHINE For C4201 C4202 C4203 and C4204 Handset Motorola C42 HS Base Motorola C42 B Charger Motorola C42 C Warning Charge the handset for 16 hours before use ...

Page 2: ...ower cord so that it will not be walked on Never insert objects of any kind into the product vents as that may result in fire or electric shock Unplug this product from the wall outlet before cleaning Do not use liquid cleaners or aerosol cleaners Use a damp cloth for cleaning Do not disassemble this product If service or repair work is required contact the customer service helpline found in this ...

Page 3: ...one phone in your home that could operate without electricity in the case the power in your home goes out To avoid interference to nearby appliances do not place the charger of the phone on or near a TV microwave oven or VCR Battery Safety Instructions Do not burn disassemble mutilate or puncture the battery The battery contains toxic materials that could be released resulting in injury Important ...

Page 4: ... base and cordless handset shows you who s calling and see details of the last 50 callers in a Calls list 1 Redial up to 10 of the last numbers called on the corded base and cordless handset Register up to 4 handsets to a corded base Make internal calls transfer external calls hold 3 way conversations between two internal callers and an external caller Need help If you have any problems setting up...

Page 5: ...es Important Only use the telephone line cord supplied Got everything Base Cordless handset charger Corded handset 2 x rechargeable Ni MH battery cells Curly cord AC Power adaptor for the charger AC Power adaptor for the base Telephone line cord If you have purchased an C42 multiple pack you will also have the following additional items Cordless handset charger 2 x rechargeable Ni MH battery cells...

Page 6: ...3 4 4 3 way conference call 22 3 5 Hands free speakerphone 23 3 5 1 Make a hands free call 23 3 5 2 Answer a call hands free 23 3 6 Redial 23 3 6 1 View or dial an entry 23 3 6 2 Copy a Redial list number to the phonebook 23 3 6 3 Delete an entry 24 3 6 4 Delete the entire Redial list 24 3 7 Paging Find handset 24 4 Phonebook 25 4 1 Store a number 25 4 2 View or dial an entry 25 4 3 Edit a phonebo...

Page 7: ... blacklist 32 7 2 5 Delete an entry 32 7 2 6 Delete the entire Calls list 33 8 Using your Answering Machine 34 8 1 Switch the answering machine on off 34 8 2 Listening to your messages 34 8 3 Record memo 34 8 4 Delete all messages 34 8 5 Outgoing message 35 8 5 1 Record also 35 8 5 2 Answer only 35 8 5 3 Record play or delete your own announcement 35 8 6 Ring count 35 8 7 Remote access 36 8 8 Remo...

Page 8: ...opy a Redial list number to the phonebook 40 9 6 3 Delete an entry 40 9 6 4 Delete the entire Redial list 40 9 7 Find a handset 40 10 Phonebook 41 10 1 Store a number 41 10 2 View or dial an entry 41 10 3 Edit a phonebook entry 41 10 4 Delete an entry 42 10 5 Delete all entries 42 10 6 Store a quickdial number 42 11 Personal settings 43 11 1 Sounds 43 11 1 1 Ring volume 43 11 1 2 Ring tones 43 11 ...

Page 9: ...Store a Calls list number to the phonebook 51 13 2 4 Store a number to the blacklist 51 13 2 5 Delete an entry 51 13 2 6 Delete the entire Calls list 52 14 Using your Answering Machine 53 14 1 Switch the answering machine on off 53 14 2 Listening to your messages 53 14 3 Record memo 53 14 4 Delete all messages 54 14 5 Outgoing message 54 14 5 1 Record also 54 14 5 2 Answer only 54 14 5 3 Record pl...

Page 10: ...ear line of sight between the telephone base and cordless handset Any obstruction between the base and handset will reduce the range significantly With the base indoors and the handset either indoors or outdoors the range will normally be up to 50 metres Thick concrete and stone walls can severely affect the range Signal strength on your cordless handset indicates that you are within range of the ...

Page 11: ...the AC power 3 Plug the curly cord into the corded handset and the telephone base Connecting the charger and charging the handset 1 Plug the AC power jack into the socket marked on the underside of the charger and plug the other end into the AC power outlet 2 Remove the battery cover from the back of the handset and insert the 2 x AAA NiMH rechargeable batteries supplied Please note the and markin...

Page 12: ...e back of the handset and insert the 2 x AAA Ni MH rechargeable batteries supplied Please note the and markings inside the battery compartment and insert in the correct direction 3 Slide the battery cover back into place 4 When charging the batteries for the first time place the handset on the charger to charge for at least 16 hours continuously 5 When the handset is fully charged will appear stea...

Page 13: ...e handset can be used as normal If you charge the handset again by replacing it on the charger it will usually show fully charged after 10 minutes this time will be dependent on the battery capacity This is a normal behaviour and is a reminder to charge the handset to prevent calls being dropped 1All talk and standby times are approximate and depend on features selected and usage pattern Date and ...

Page 14: ...K Press to enter the main menu Select the option displayed on screen Confirm a menu option D Talk Hands free Press to make and receive calls Press to switch hands free on or off during a call E Call block Press to enter the call block menu Press to add the incoming call to the block list Getting to know your phone ...

Page 15: ...l In standby mode press to open the redial list Press to delete characters and digits when entering names and numbers Press and hold to remove all characters and digits Mute unmute the microphone during a call J Call list Scroll Down Volume down Press D to enter the call list Decrease the earpiece or hands free volume during a call Move to the next character in editing mode K End Call Exit Press t...

Page 16: ...16 Getting to know your phone Overview of your corded handset A B C A Handset Earpiece To listen to your caller B Handset Mic To speak to your caller C Curly cord socket To plug in your curly cord ...

Page 17: ...rnal calls and transfer calls to the corded base or other C42 handsets registered to the base Press and hold for 5 seconds to register the handset to the base D Talk Hands free Press to make and receive calls in hands free mode Press to switch hands free on or off during a call E Pulse to Tone dialing Dial a During a call press to switch from pulse dialing to tone dialing F Display G Phonebook Scr...

Page 18: ...corded base menu Your C42 has an easy to use system on the cordless handset and corded base When the base is in standby 1 From the standby screen press the left O key to open the main menu 2 Use P to scroll up and Q to scroll down through the menu 3 Press the left O key to open a sub menu or validate an option 4 Press the right O key to correct a character cancel an action return to the previous m...

Page 19: ...nds Ring volume Key tone Language Advanced set Call block Unknown call Block list Area code Flash time Dial mode Auto clock Change PIN Deregister Reset Answ machine On off Play all Record memo Delete all Outgoing msg Ring count Remote access TAM language Getting to know your phone ...

Page 20: ...ery tone Handset name Date time Language Auto answer Auto hang up Alarm Off On once On daily Advanced set Call block Unknown call Block list Area code Flash time Dial mode Auto clock Change PIN Register Deregister Reset Answ machine On off Play all Record memo Delete all Outgoing msg Ring count Remote access TAM language Getting to know your phone ...

Page 21: ...alls list 1 You can make a call from the Phonebook see page 25 redial see page 23 or Calls list see page 32 3 1 5 End a call 1 Place the corded handset back on the telephone base 3 1 6 Receive a call When you receive a call the base rings 1 Simply lift the corded handset to answer the call 3 2 Adjust the earpiece volume 1 During a call press P or Q to increase or decrease the volume There are 5 le...

Page 22: ...the base 1 Press M on the base 2 Scroll Q to select the handset and press the left O key to confirm 3 When the internal call is answered place the corded handset on the base to complete the transfer Note Your external call resumes automatically after 1 minute if there is no answer from the cordless handset 3 4 4 3 way conference call You can hold a 3 way conference call between 2 internal callers ...

Page 23: ... entries dialed are stored in the redial list 3 6 1 View or dial an entry 1 Press the right O key to open the redial list 2 Scroll P or Q to the entry you want 3 Either lift the corded handset or press K to automatically dial the selected number 3 6 2 Copy a Redial list number to the phonebook 1 Press the right O key to open the Redial list 2 Scroll P or Q to the entry you want 3 Press the left O ...

Page 24: ...list 2 Scroll P or Q to the entry you want 3 Press the left O key The display shows the selected entry 4 Press the left O key scroll Q to Delete all press the left O key 5 The display shows Confirm Press the left O key to confirm 3 7 Paging Find handset You can alert a handset user that they are wanted or locate a missing handset Paging calls cannot be answered by a handset 1 Press M on the base S...

Page 25: ...s Use the keypad letters to enter names e g to store TOM Press T once to enter T Press three times to enter O Press once to enter M Writing tips Press the right O key to delete the last character or digit Press S on the base to insert a space 4 2 View or dial an entry 1 Press the left O key the display shows Phonebook 2 Press the left O key the display shows View 3 Press the left O key scroll P or...

Page 26: ... numbers for key 1 to 9 If a number is stored in the phonebook it cannot be stored as a quickdial number The quickdial number can be up to 24 digits 1 Press the left O key The display shows Phonebook 2 Press the left O key then scroll Q to Edit 3 Press the left O key scroll P or Q to select from 1_ to 9_ at the end of the phonebook list 4 Press the left O key enter the name 5 Press the left O key ...

Page 27: ...Q to the volume you require and press the left O key to confirm 5 1 2 Key tones on off When you press a button on the base keypad you will hear a beep You can switch these beeps on or off 1 Press the left O key scroll Q to Personal set 2 Press the left O key Sounds is displayed 3 Press the left O key scroll Q to Key tone 4 Press the left O key scroll Q to On or Off and press the left O key to conf...

Page 28: ... phone so that when phone numbers added to the blacklist call the phone does not ring Up to 100 numbers can be added to the blacklist Block mode on off 1 Press the left O key scroll Q to Advanced set 2 Press the left O key scroll Q to Call block 3 Press the left O key scroll Q to Block list 4 Press the left O key Block mode is displayed 5 Press the left O key scroll P or Q to select On or Off 6 Pr...

Page 29: ...or Q to select 100ms 250ms or 600ms 4 Press the left O key to confirm 6 4 Dial mode Your phone is set to tone dialing You should only need to change this if connected to an older type of switchboard PBX which requires pulse dialing 1 Press the left O key scroll d to Advanced set 2 Press the left O key scroll Q to Dial mode 3 Press the left O key Then press i or d to select Tone or Pulse 4 Press th...

Page 30: ...se screen The handset is deregistered 6 8 Restore default settings You can restore your C42 to its default original settings All the handsets that are registered to the base will be retained Important Resetting your phone will restore all handset and base settings to its default settings but Redial Calls lists and Phonebook numbers will be retained 1 Press the left O key scroll Q to Advanced set 2...

Page 31: ...ck will be displayed 7 2 Calls list The Calls list stores details of your last 50 incoming calls including the phone number and date and time of the call The Calls list also alerts you when you have unanswered calls The caller s details are stored in the Calls list whether or not you have answered the call The list is shared by the base and all handsets registered to the base When the list is full...

Page 32: ...t 3 Press the left O key the display shows View 4 Scroll Q to Save number and press the left O key 5 The display shows Enter name 6 Enter the name and press the left O key The number is displayed 7 Edit the number if necessary then press the left O key The number is stored 7 2 4 Store a number to the blacklist 1 Press Q to open the Calls list 2 Scroll P or Q to the entry you want 3 Press the left ...

Page 33: ... Press Q to open the Calls list 2 Press the left O key the display shows View 3 Scroll Q to Delete all and press the left O key The display shows Confirm 4 Press the left O key to confirm or right O key to cancel Caller ID and the Calls list ...

Page 34: ...ress to play the next message Press R to delete the current message Note When in standby press and hold Rfor 2 seconds to delete all old messages Press the left O key to confirm 8 3 Record memo This is the voice memo you leave on the answering machine for your family 1 Press the left O key scroll Q to Answ machine and press the left O key 2 Scroll Q to Record memo and press the left O key 3 Start ...

Page 35: ...s the left O key scroll Q to Outgoing msg 3 Press the left O key then press P or Q to select either Answer only or Record also 4 Press the left O key scroll P or Q to select either Play Record or Use default 5 Press the left O key to confirm 8 6 Ring count Select the duration of rings before your answer machine picks up the call Choose from 3 8 Rings or Toll Saver When set to Toll Saver if you hav...

Page 36: ...ng message 8 8 Remote access on off and change the security code 1 Press the left O key scroll Q to Answ machine 2 Press the left O key scroll Q to Remote access 3 Press the left O key scroll P or Q to select Activate Deactivate or Security code Press the left O key to confirm 4 If you choose Security code press the left O key then go to step 5 if this is the first time you change it Otherwise ent...

Page 37: ...9 1 5 End a call 1 Press E or place the handset back on the charger Note If Auto hang up is switched off you will need to press E to end a call 9 1 6 Receive a call When you receive an external call the phone rings and flashes on the display 1 Press C to answer the call Note If Auto answer is switched on you can simply lift the cordless handset from the charger to answer a call 9 2 Adjust the earp...

Page 38: ...ing an internal call at the cordless handset you receive an incoming call you will hear the alert tone on the handset Press E to end the internal call then press C to answer the incoming call 9 4 3 Transfer a call You can transfer an external call to the base or any handset registered to the base During an external call at the cordless handset 1 Press I on the cordless handset If you have only one...

Page 39: ...ere is no answer 9 5 Hands free speakerphone To talk to the caller without holding the handset and for other people in the room to listen to the conversation over the loudspeaker simply use the hands free function 9 5 1 Make a hands free call 1 Dial the number and then press C 2 Press C again to switch the call to loudspeaker 3 Press E to end the call Note During a hands free call press U or D to ...

Page 40: ...y to open the redial list 2 Scroll U or D to the entry you want 3 Press the left O key The display shows the selected entry 4 Press the left O key if the phone number is stored in the phonebook the display shows Delete if not scroll D to Delete and press the left O key 5 The display shows Confirm Press the left O key to confirm 6 Press E to return to standby 9 6 4 Delete the entire Redial list 1 P...

Page 41: ...ering names Use the keypad letters to enter names e g to store TOM Press 8 once to enter T Press 6 three times to enter O Press 6 once to enter M Writing tips Press the right O key to delete the last character or digit Press 0 on the handset to insert a space 10 2 View or dial an entry 1 Press the left O key the display shows Phonebook 2 Press the left O key the display shows View 3 Press the left...

Page 42: ...numbers for key 1 to 9 If a number is stored in the phonebook it cannot be stored as a quickdial number The quickdial number can be up to 24 digits 1 Press the left O key the display shows Phonebook 2 Press the left O key scroll D to Edit 3 Press the left O key scroll U or D to select from 1_ to 9_ at the end of the phonebook list 4 Press the left O key enter the name 5 Press the left O key enter ...

Page 43: ... the left O key Sounds is displayed 3 Press the left O key scroll D to Ring tones 4 Press the left O key scroll U or D to select the melody 1 10 5 Press the left O key to confirm or right O key to return to the previous menu 11 1 3 Silent mode You can set a specific duration when you do not want to be disturbed Your phone does not ring or send any alerts or sound when it is activated 1 Press the l...

Page 44: ...attery tone When your batteries are running low on charge you will hear a beep You can switch this beep on or off 1 Press the left O key scroll D to Personal set 2 Press the left O key Sounds is displayed 3 Press the left O key scroll D to Battery tone 4 Press the left O key scroll U or D to select On or Off 5 Press the left O key to confirm 11 2 Handset name If you are using more than one cordles...

Page 45: ...et 2 Press the left O key scroll D to Language 3 Press the left O key scroll U or D to the language you want 4 Press the left O key to confirm 11 5 Auto answer Lift the cordless handset from the charger and you will be connected to the incoming call automatically You can switch this feature on or off 1 Press the left O key scroll D to Personal set 2 Press the left O key scroll D to Auto answer 3 P...

Page 46: ...lect On or Off 5 Press the left O key to confirm 12 1 2 Block list You can set the phone so that when phone numbers added to the blacklist call the phone does not ring Up to 100 numbers can be added to the blacklist Block mode on off 1 Press the left O key scroll D to Advanced set 2 Press the left O key scroll D to Call block 3 Press the left O key scroll D to Block list 4 Press the left O key Blo...

Page 47: ... as long It is unlikely that you need to change this setting unless advised to do so 1 Press the left O key scroll D to Advanced set 2 Press the left O key scroll D to Flash time 3 Press the left O key press U or D to select 100ms 250ms or 600ms 4 Press the left O key to confirm 12 4 Dial mode Your phone is set to tone dialing You should only need to change this if connected to an older type of sw...

Page 48: ... or unregister handsets The PIN is 0000 12 7 1 Register a handset At the base 1 Press and hold M on the base until you hear a beep You have 90 seconds in which to register a handset At the handset 1 If the handset is not already registered to a base press the left O key 2 Or if the handset is already registered to a base press the left O key Scroll D to Advanced set and press the left O key Scroll...

Page 49: ... and Phonebook numbers will be retained 1 Press the left O key scroll D to Advanced set 2 Press the left O key scroll D to Reset 3 Press the left O key Confirm is displayed 4 Press the left O key to confirm 12 9 Default settings Handset name Unchanged Ringer tone 1 Ringer volume 5 Ear volume 3 Hands free volume 3 Flash time 600 ms Phonebook Unchanged Calls list Unchanged Redial list Unchanged PIN ...

Page 50: ...ayed 13 2 Calls list The Calls list stores details of your last 50 incoming calls including the phone number and date and time of the call The Calls list also alerts you when you have unanswered calls The caller s details are stored in the Calls list whether or not you have answered the call The list is shared by the base and all handsets registered to the base When the list is full and a new call...

Page 51: ... want 3 Press the left O key the display shows View 4 Scroll D to Save number 5 Press the left O key the display shows Enter name 6 Enter the name and press the left O key The number is displayed 7 Edit the number if necessary then press the left O key The number is stored 13 2 4 Store a number to the blacklist 1 Press D to open the Calls list 2 Scroll U or D to the entry you want 3 Press the left...

Page 52: ...1 Press D to open the Calls list 2 Press the left O key the display shows View 3 Scroll D to Delete all 4 Press the left O key The display shows Confirm 5 Press the left O key to confirm or right O key to cancel Caller ID and the Calls list ...

Page 53: ...ft O key The voice prompt and display tell you the number of the message being played and the date and time the message was left will be displayed on the screen 5 During playback press the left O key to display a list of options 6 Use U or D to change the options Repeat press the left O key to repeat current message Next press the left O key to play next message Previous press the left O key to pl...

Page 54: ...ine 2 Press the left O key scroll D to Outgoing msg 3 Press the left O key Then press U or D to select either Answer only or Record also 4 Press the left O key scroll U or D to select either Play Record or Use default and press the left O key If you select Play the current outgoing message will play back If you select Record once you hear the beep speak your message into the handset To end recordi...

Page 55: ... play the outgoing message Press 4 to play the previous message Press 9 to record the outgoing message 14 8 Remote access on off and change the security code 1 Press the left O key scroll D to Answ machine 2 Press the left O key scroll D to Remote access 3 Press the left O key scroll U or D to select Activate Deactivate or Security code 4 If you choose Security code press the left O key then go to...

Page 56: ...nnecting the power supply Leave for a few seconds and reconnect No display on the cordless handset Check that the batteries are inserted correctly and fully charged Use only approved rechargeable batteries supplied Check that the handset is switched on Press and hold E Reset the base by removing the batteries and disconnecting the power supply Wait for around 15 seconds before connecting it again ...

Page 57: ...gister a new one Noise interference on your radio or television Your base or charger may be too close Move it as far away as possible Answer machine does not record messages Switch the answer machine on The memory may be full If so you will need to delete some messages Answer mode may be set to Answer only Change the mode to Record also Cannot access messages remotely Remote access may be switched...

Page 58: ... Adaptor Power Rating Input AC 100V to 240V 50 60Hz Output DC 7 5V 0 3A Power Supply for Handset 2x DC 1 2V AAA 550mAh Ni MH rechargeable batteries HFR AAA550 from Shenzhen Highpower Technology Co Ltd OR 55AAAHC from GPI International Ltd Power Supply for Charger Cradle DC 7 5V 0 3A Charger Adaptor Power Rating Input AC 100V to 240V 50 60Hz Output DC 7 5V 0 3A Technical Specifications ...

Page 59: ... power and telephone line cord during an electrical storm Product disposal instructions Product disposal instructions for residential users When you have no further use for it please remove any batteries and dispose of them and the product according to your local authority s recycling processes For more information please contact your local authority or the retailer where the product was purchased...

Page 60: ...IGENCE FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT OR ACCESSORY OR FOR ANY INDIRECT INCIDENTAL SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND OR LOSS OF REVENUE OR PROFITS LOSS OF BUSINESS LOSS OF INFORMATION OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS OR ACCESSORIES TO THE FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW...

Page 61: ...m service testing adjustment installation maintenance alteration or modification in any way by someone other than Motorola MZGW or its authorized service centers are excluded from coverage Altered Products Products or Accessories with a serial numbers or date tags that have been removed altered or obliterated b broken seals or that show evidence of tampering c mismatched board serial numbers or d ...

Page 62: ...ions to this equipment not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This device complies with Part 15 of the FCC rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired ...

Page 63: ...ment If you have questions about what will disable alarm equipment consult your telephone company or a qualified installer If this equipment is malfunctioning it must be unplugged from the modular jack until the problem has been corrected Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents For repair procedures follow the instructions outlined under th...

Page 64: ...orption rate SAR for uncontrolled environment general population exposure limits specified in ANSI IEEE Std C95 1 1992 and had been tested in accordance with the measurement procedures specified in FCC OET Bulletin 65 Supplement C 2001 and IEEE 1528 For Base This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and o...

Page 65: ... device has been tested and meets the ISEDC RF exposure guidelines when used with an accessory designated for this product or when used with an accessory that contains no metal For Base This equipment complies with ISEDC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum distance 20cm between the radiator your body This ...

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Page 68: ...ensee for this product MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings LLC and are used under license All other trademarks are the property of their respective owners 2021 Motorola Mobility LLC All rights reserved Version 5 EN_US ...

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