ITSmart Security, LLC
What ITSmart Will Do
ITSmart will, at its sole option, provide one of the following remedies to whatever extent it shall in its sole
discretion deem necessary to satisfy a valid claim under this limited warranty:
1. Repair or facilitate the repair of any defective parts within a reasonable period of time, free of any charge for
the necessary parts and labor to complete the repair and restore the product to its proper operating
condition. ITSmart will also pay the shipping costs necessary to return the product to the owner once the
repair is complete.
2. Replace the product with a direct replacement or with a similar product deemed by ITSmart in its sole
discretion to perform substantially the same function as the original product.
3. Issue a refund of the original purchase price less depreciation to be determined at the sole discretion of
ITSmart based on the age and condition of the product at the time remedy is sought under this limited
warranty.
What ITSmart Will Not Do Under This Limited Warranty
If this product is returned to ITSmart or any other party authorized to repair ITSmart products, this product must
be insured during shipment, with the insurance and shipping charges prepaid by the warranty claimant. If the
product is returned uninsured, the sender assumes all risks of loss or damage during shipment. ITSmart will not
be responsible for any costs related to the removal or re-installation of the product from or into any installation.
ITSmart will not be responsible for any costs related to any setting up of this product, any adjustment of user
controls or any programming required for a specific installation of this product.
How to Obtain a Remedy Under This Limited Warranty
To obtain a remedy under this limited warranty, you must contact ITSmart through a method listed on the
website at smartsafe.com/support. In order to pursue any remedy under this limited warranty, you must possess
an original, dated receipt as proof of purchase from ITSmart or an authorized ITSmart reseller.
If this product is returned under this limited warranty, a return authorization number (RMA number) obtained
from ITSmart will be required. You may also be directed to an authorized reseller or a person authorized by
ITSmart to repair the product.
If it is decided that this product should be returned directly to ITSmart, this product should be properly packed,
preferably in the original carton, for shipping. Cartons not bearing a return authorization number will be refused.
Limitation of Liability
THE MAXIMUM LIABILITY OF ITSMART UNDER THIS LIMITED WARRANTY SHALL NOT EXCEED THE ACTUAL
PURCHASE PRICE PAID FOR THE PRODUCT. TO THE MAXIMUM EXTENT PERMITTED BY LAW, ITSMART SHALL NOT
BE RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY
BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL OR EQUITABLE THEORY.
Exclusive Remedy
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THIS LIMITED WARRANTY AND THE REMEDIES SET FORTH HEREIN
ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL OR
WRITTEN, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, ITSMART SPECIFICALLY
DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IF ITSMART CANNOT LAWFULLY DISCLAIM OR
EXCLUDE IMPLIED WARRANTIES UNDER APPLICABLE LAW, THEN ALL IMPLIED WARRANTIES COVERING THIS
PRODUCT, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL
APPLY TO THIS PRODUCT TO THE MAXIMUM EXTENT PERMITTED UNDER SUCH APPLICABLE LAW.
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