Motorola Avigilon H5M Installation Manual Download Page 1

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Installation Guide

Avigilon H5M Outdoor Fixed Dome Camera

Surface: H5M-DO

In-Ceiling: H5M-DO plus H5M-MT-DCIL1

Summary of Contents for Avigilon H5M

Page 1: ...Installation Guide Avigilon H5M Outdoor Fixed Dome Camera Surface H5M DO In Ceiling H5M DO plus H5M MT DCIL1 ...

Page 2: ...gn trademark patent or other intellectual property rights of Avigilon Corporation or its licensors Disclaimer This document has been compiled and published using product descriptions and specifications available at the time of publication The contents of this document and the specifications of the products discussed herein are subject to change without notice Avigilon Corporation reserves the righ...

Page 3: ...n l Do not connect directly to a mains power system for any reason CAUTION Failure to observe the following instructions may result in injury to persons or damage to the device l Do not expose the camera directly to high levels of x ray laser or UV radiation Direct exposure may cause permanent damage to the image sensor l Do not install near any heat sources such as radiators heat registers stoves...

Page 4: ... an outlet on a circuit different from that to which the receiver is connected l Consult the dealer or an experienced radio TV technician for help Changes or modifications made to this equipment not expressly approved by Avigilon Corporation or parties authorized by Avigilon Corporation could void the user s authority to operate this equipment Disposal and Recycling Information When this product h...

Page 5: ... Mounting Adapter 16 In Ceiling Mount Installation 19 Required Tools and Materials 19 Camera Package Contents 19 Using the In Ceiling Mounting Adapter 20 Installing the Camera Body to the Mounting Adapter 23 Connecting to the Camera 27 Initializing a Camera Username and Password 27 Assigning an IP Address 27 Accessing the Live Video Stream 28 Aiming the Camera 29 Attaching the Camera Shroud 31 Con...

Page 6: ...n about device operation For more information see Connection Status LED Indicator on page 33 l Firmware revert is used to reset the camera For more information see Resetting to Factory Default Settings on page 37 4 Mounting adapter Used to mount the camera to a wall or ceiling 5 Infrared illuminator Provides scene illumination in the IR spectrum 6 Camera shroud Used to protect the camera mounting ...

Page 7: ...for camera operation 2 Mounting holes Holes for mounting the surface mounting adapter to the ceiling or wall 3 Cable side entry slot Slot that can be used to run the Ethernet cable through the side of the surface mount adapter instead of the rear entry hole Surface Mounting Adapter View 7 ...

Page 8: ...shroud Used to protect the camera mounting features the camera internals and the in ceiling mounting adapter 3 In Ceiling mounting adapter Used to mount the camera into a wall or ceiling 4 Mounting springs Metal springs with plastic tabs that extend outward to hold the in ceiling mounting adapter in place Cover View In Ceiling Mount 8 ...

Page 9: ...mera operation 2 Mounting springs not shown Metal springs with plastic tabs that extend outward to hold the in ceiling mounting adapter in place 3 Cardboard clamp retainer Used to hold the in ceiling mounting clamps in place while installing the mounting adapter In Ceiling Mount Adapter View 9 ...

Page 10: ...only be powered by Power over Ethernet PoE Server communication and image data transmission also occur over this connection 2 Camera housing clips Clips that attach the camera body to the mounting adapter 3 Serial number tag Provides the serial number and MAC address for the camera Camera Body View 10 ...

Page 11: ...ments in place after the camera has been aimed For more information see Aiming the Camera on page 29 2 Pan locking screw Philips screw that is tightened to lock the camera s pan movements in place after the camera has been aimed For more information see Aiming the Camera on page 29 Camera Body Rear View 11 ...

Page 12: ...r attaching camera to an electrical box or mounting surface Camera Package Contents Ensure the package contains the following l Avigilon H5M Fixed Dome Camera H5M DO the camera l Surface mounting template sticker l 4 screws and anchors for solid walls 3 required for installation 1 provided as spare l Surface mount l Camera shroud l Protective cable boot Surface Mount Installation 12 ...

Page 13: ...equired cables are coming from inside the mounting surface and the camera will be mounted immediately over the cable hole Use this procedure on surfaces that can be easily drilled into and when the cables should be kept out of sight Perform the following steps to mount the surface adapter to the mounting surface 1 Use the mounting template to drill three mounting holes into the mounting surface an...

Page 14: ...y Perform the following steps if the required cables are coming from outside the mounting surface and will be run along the wall or ceiling Use this procedure on surfaces that cannot be easily cut or drilled into and when the cables must be brought along the outside of the mounting surface Cables Routed through the Side Cable Entry 14 ...

Page 15: ... the mounting surface 2 Cut the side cable entry tab off of the surface mount adapter 3 Run the required Ethernet cable along the mounting surface so it can be pulled in through the side cable entry 4 Pull the required Ethernet cable through the cable entry hole and drive three screws to fasten the Cables Routed through the Side Cable Entry 15 ...

Page 16: ...vers on the outside of the camera lens until the installation is complete Note This process is the same for both surface and in ceiling mounted cameras Surface mount is shown in the following figures After you install the mounting adapter mount the camera body to the adapter using the following steps 1 Install the protective cable boot to protect the Ethernet connection from water and moisture Ins...

Page 17: ...de the boot over the Ethernet port 2 Connect the Ethernet port attached to the camera to the Ethernet cable that was pulled through the adapter The connection status LED indicator will blink when the connection is being established and will turn off once streaming has started 3 Align the camera housing clips on the camera base to the camera attachment edge on the mounting Installing the Camera Bod...

Page 18: ...wo front clips grab the attachment edge of the mounting adapter 4 Press the back end of the camera body into the mounting adapter The camera body clicks into place and is held securely Installing the Camera Body to the Mounting Adapter 18 ...

Page 19: ...n H5M Fixed Dome Camera H5M DO the camera The following accessories are included but not required for an installation using a ceiling mount adapter l Surface mounting template sticker l 4 screws and anchors for solid walls l Surface mount l Camera shroud l Protective cable boot Ensure the low profile in ceiling mounting adapter package H5M MT DCIL1 contains the following l In ceiling mounting adap...

Page 20: ...o a ceiling you can disregard the surface mount adapter that is provided with the camera and use the in ceiling mounting adapter instead Note The maximum supported mounting surface thickness for the in ceiling mounting adapter is 25 mm 1 Using the In Ceiling Mounting Adapter 20 ...

Page 21: ... mounting template to cut an entry hole for the camera into the ceiling 2 Insert the in ceiling mounting adapter into the entry hole then pull the required cable through the adapter Using the In Ceiling Mounting Adapter 21 ...

Page 22: ...3 Pull out the clamp retainer that is holding the clamps in place 4 Push the orange clamp handles up so that the metal arms extend outside the mounting adapter Using the In Ceiling Mounting Adapter 22 ...

Page 23: ...the other side Make sure both clamps are level and horizontal Installing the Camera Body to the Mounting Adapter Important Be careful not to scratch or touch the camera lens The resulting marks or fingerprints may affect the overall image quality Keep the protective covers on the outside of the camera lens until the installation is complete Installing the Camera Body to the Mounting Adapter 23 ...

Page 24: ... of the Ethernet cable through the protective cable boot Ensure the orientation of the cable and boot matches the one shown in the image b Crimp the Ethernet cable c After you connect the cable to the camera slide the boot over the Ethernet port 2 Connect the Ethernet port attached to the camera to the Ethernet cable that was pulled through the adapter The connection status LED indicator will blin...

Page 25: ...he mounting adapter Tilt the camera so that the two front clips grab the attachment edge of the mounting adapter 4 Press the back end of the camera body into the mounting adapter The camera body clicks into place and is held securely Installing the Camera Body to the Mounting Adapter 25 ...

Page 26: ...Installing the Camera Body to the Mounting Adapter 26 ...

Page 27: ... l Avigilon Control Center software version 7 4 or later or version 6 14 12 or later when connecting a camera in the factory default state the client software will ask you to create a new user For more information see the Avigilon Control Center Client User Guide l Avigilon Blue service v3 0 or later when adding a camera you will be asked to create a new user for cameras in the factory default sta...

Page 28: ...or with no password It is recommended that you change the password after your first login Accessing the Live Video Stream Live video stream can be viewed using one of the following methods l Web browser interface http camera IP address l Network Video Management software application for example the Avigilon Control Center software Note Depending on the manufacture date of your camera you will have...

Page 29: ...ce and in ceiling mounted cameras Surface mount is shown in the following figures 1 Loosen the pan and tilt locking screws if they are already secured The lens should be pointing in the general direction of the intended view The infrared illuminator at the bottom of the optical window indicates the bottom of the view Aiming the Camera 29 ...

Page 30: ... screw to secure the position 3 Adjust the lens tilt angle and rotate the camera head to adjust the azimuth until the image is in the correct angle Tighten the tilt locking screw to secure the camera position 4 In the camera web browser interface or the Avigilon Control Center software adjust the camera s Image and Display settings Aiming the Camera 30 ...

Page 31: ...nd in ceiling mounted cameras Surface mount is shown in the following figures 1 Align the opening in the camera shroud with the camera lens viewer 2 Slide the shroud over the camera body 3 Press on both sides of the shroud to click it into place in the mounting adapter Configuring the Camera Once installed use one of the following methods to configure the camera Attaching the Camera Shroud 31 ...

Page 32: ...stem you can configure the camera s specialty features in the camera s web browser interface For more information see the Avigilon High Definition H4 and H5 IP Camera Web Interface User Guide For More Information Additional information about setting up and using the device is available in the following guides l Avigilon Control Center Client User Guide l Web Interface User Guide Avigilon High Defi...

Page 33: ...nnection Status LED Indicator Description Obtaining IP Address One short flash every second Attempting to obtain an IP address Discoverable Two short flashes every second Obtained an IP address but not connected to the Network Video Management software Upgrading Firmware Two short flashes and one long flash every second Updating the firmware Connected Off Connected to the Network Video Management ...

Page 34: ...between the camera shroud and mounting adapter Twist the screwdriver to release the camera shroud from the mounting adapter 2 Rotate the camera to access the slot on the other side Insert a flat head screwdriver into the slot and twist it to release the camera shroud from the mounting adapter 3 Pull the camera shroud down and away from the camera after both sides have been released Disassembling t...

Page 35: ...ll of the way it will stop Do not try to loosen the screw any further than this point 5 Slide the flat head screwdriver along the metal pan locking tab that was loosened by the pan locking screw in between the camera body and the mounting adapter Gently pry the camera body out of the mounting adapter Disassembling the Camera 35 ...

Page 36: ...6 After the back has been released angle the camera body so it comes off of the mounting adapter clips and pull it away from the mounting adapter Disassembling the Camera 36 ...

Page 37: ...n to reset the device The firmware revert button is shown in the following diagram 1 Ensure the device is powered on 2 Using a straightened paperclip or similar tool gently press and hold the firmware revert button 3 Release the button after three seconds CAUTION Do not apply excessive force Inserting the tool too far may damage the camera Resetting to Factory Default Settings 37 ...

Page 38: ...n H4 and H5 IP Camera Web Interface User Guide 1 Locate and make note of the MAC Address MAC listed on the Serial Number Tag for reference 2 Open a Command Prompt window and enter the following commands a arp s New Camera IP Address Camera MAC Address For example arp s 192 168 1 10 00 18 85 12 45 78 b ping l 123 t New Camera IP Address For example ping l 123 t 192 168 1 10 3 Reboot the camera 4 Cl...

Page 39: ... Avigilon warranty terms for this product are provided at avigilon com warranty Warranty service and technical support can be obtained by contacting Avigilon Technical Support avigilon com contact us Limited Warranty and TechnicalSupport 39 ...

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