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Motorola Astro XTS 4000, User Manual

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Motorola Astro XTS 4000 User Manual Download Page 1

ASTRO

®

 XTS

™

 4000 

Digital Portable Radio,
Quick Reference Card

Product Safety and RF Exposure Compliance

ATTENTION!  

This radio is restricted to occupational use only to satisfy FCC RF 
energy exposure requirements. Before using this product, read the 
RF energy awareness information and operating instructions in the 
Product Safety and RF Exposure booklet enclosed with your radio 
(Motorola Publication part number 68P81095C98) to ensure 
compliance with RF energy exposure limits.

 Radio On/Off

Zones/Channels

Receive/Transmit

Send Emergency Alarm

Send Emergency Call

Send Silent Emergency Alarm

Before using this product, read the operating instructions 
for safe usage contained in the Product Safety and RF 
Exposure booklet enclosed with your radio.

!

C a u t i o n

DEL

a/A/1

. , ?

Internal Audio 
Speaker

Power Button

Internal 
Display

Data Button

Menu Select 
Buttons

Keypad
Programmable
Button

Home 
Button

Keypad

External 
Audio 
Speaker

Microphone

1

On  - 

Power

 

On/Off 

button

2

Off  - 

Power

 

On/Off 

button

1

Zone - 

Menu entry 

to select desired zone.

2

Channel - 

Menu entry

 to select desired 

channel.

1

Radio on and select zone/channel.

2

Listen for a transmission.

- or, if preprogrammed - 

Press 

Monitor

 button and listen for activity.

3

Adjust volume, if necessary.

4

Press 

PTT

 to transmit; release to receive.

Radio on and press 

Emergency

 button. 

Display shows current zone/channel, and

Emergency

. You hear short, medium-pitched 

tone.

Note:

To exit emergency at any time, press 
and hold 

Emergency

 button.

When acknowledgment is received, you hear 
four beeps; alarm ends; radio exits 
emergency.

1

Radio on and press 

Emergency

 button.

Note:

To exit emergency at any time, press 
and hold 

Emergency

 button.

2

Press and hold 

PTT

. Announce your 

emergency into the microphone.

3

Release 

PTT

 to end call.

4

Press and hold 

Emergency

 button to exit 

emergency.

1

Radio on and press 

Emergency

 button. 

Display does not change and you hear no 
tone.

Note:

To exit emergency at any time, press 
and hold 

Emergency

 button.

2

Silent emergency continues until you:

•

Press and hold 

Emergency

 button to exit 

emergency state.
- or -

•

Press and release 

PTT

 to exit silent 

emergency and enter regular emergency 
(alarm, call, or alarm with call).

Summary of Contents for Astro XTS 4000

Page 1: ...ff button 1 Zone Menu entry to select desired zone 2 Channel Menu entry to select desired channel 1 Radio on and select zone channel 2 Listen for a transmission or if preprogrammed Press Monitor button and listen for activity 3 Adjust volume if necessary 4 Press PTT to transmit release to receive Radio on and press Emergency button Display shows current zone channel and Emergency You hear short me...

Page 2: ... list Blinking Priority 1 Channel during scan Steady Priority 2 Channel during scan Audio is routed to the radio s external speaker Audio is routed to the radio s internal speaker Indicates the type of ring style selected for incoming calls and pages Steady Radio is transmiting in AES Blinking Radio is receiving in AES Entry Menu Selection Page Call Private Call Selective Call 43 46 Chan Select a ...

Page 3: ...m ASTRO XTS 4000 Digital Portable Radio User Guide 6871618L01 C ...

Page 4: ...and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio commu...

Page 5: ...ents or patent applications of Motorola except for the normal non exclusive license to use that arises by operation of law in the sale of a product Documentation Copyrights No duplication or distribution of this document or any portion thereof shall take place without the express written permission of Motorola No part of this manual may be reproduced distributed or transmitted in any form or by an...

Page 6: ...k 23 Ring Style 25 Loudspeaker 26 Conventional Squelch Operation 27 Time out Timer 28 Emergency 29 Lists 32 Scan 37 Telephone Calls Trunking Only 39 Private Calls Trunking Only 42 Selective Calls ASTRO Conventional Only 45 Call Alert Paging 47 Conventional Talkgroup Calls Conventional Operation Only 50 Status Calls ASTRO 25 Trunking Only 51 Repeater or Direct Operation 53 Smart PTT Conventional On...

Page 7: ...gin Feature 69 Text Messaging 74 Helpful Tips 87 Radio Care 87 Service 89 Battery 89 Accessories 93 Antennas 93 Batteries and Battery Accessories 94 Carry Accessories 94 Chargers 94 Headsets and Earpieces 94 Glossary 95 Commercial Warranty 100 Index 105 ...

Page 8: ...ath if not carefully observed An operational procedure practice or condition etc which may result in damage to the equipment if not carefully observed Note An operational procedure practice or condition etc which is essential to emphasize Example Description Secure button or Buttons and keys are shown in bold print or as a key symbol Information appearing on the radio s display is shown using the ...

Page 9: ...mation supporting the programmable buttons Any references in this manual to controls that are preprogrammed mean that a qualified radio technician must use the radio s programming software to assign a feature to a control Table 1 Physical Features No Feature No Feature 1 Antenna 10 Menu Select Buttons 2 Home Button 11 Power Button 3 Volume Rocker 12 Data Button 4 PTT Push to Talk Button 13 4 Way N...

Page 10: ...eat 27 Selective Call 45 Call Response 39 Private Call 42 Site Lock Unlock 65 Channel 20 Repeater Direct 53 Site Search 66 Dynamic Priority 38 Reprogram Request 61 Speaker 26 Emergency 29 Ring Style 25 Status 51 Dim 5 Scan List Programming 34 TX Power Level 22 Monitor 21 Scan On Off 37 Volume Set 19 Nuisance Delete 37 Secure Clear 55 Zone 20 Phone 39 Select 36 Secondary Area Secondary Area Primary...

Page 11: ...o operating conditions Some of these icons are also shown in external display but in monochrome The table below shows a list of these icons Table 3 Status Symbols Icon Description Call Received Blinks when receiving an Individual Call Received Signal Strength Indication RSSI The received signal strength for the current site for trunking only The more bars in the symbol the stronger the signal Fuel...

Page 12: ...r Alert The radio is muted to normal dispatch calls PL DPL or signalling squelch will be heard when dispatching the calls Secure Operation Displayed secure operation Not Displayed clear operation Blinking receiving an encrypted voice call Scan The radio is scanning a scan list Priority One Priority Two Channel Scan Indicates scanning of a priority mode blinking for Priority One mode steady for Pri...

Page 13: ...ssion power is LOW PPP Link Establishment Indicates the subscriber is ready to receive data through a data cable Vote Scan Indicates the mode is in a voting scan system Priority Message Indicates the radio has received a priority message Icon is displayed together with the Inbox Full or New Message icon Inbox Full Indicates the radio has received a new message while the inbox is full New Message I...

Page 14: ...u entries of features that have been activated by a qualified radio technician Your radio may be programmed differently from the following example but the display for turning Scan on or off might look like the example below For instance to turn Scan on press directly below Scan Menu Entry 3 Menu Select Buttons softkey Menu Entry softkey Home Button Icon Area Power On Off Programmable Button Data B...

Page 15: ...of key presses ON OFF Button This button is used to power up or power down the radio Table 4 Menu Entries Feature Menu Entry Page Feature Menu Entry Page Private Call Selective Call Call 43 46 Password Pswd 23 Channel Selection Chan 20 TX Power Level Pwr 22 Repeater Direct Dir 53 Rekey Request Reky 59 Key Zeroization Erase Eras 58 Reprogram Request Rpgm 61 Key Selection Key 56 Scan On Off Scan 37 ...

Page 16: ... features 4 Way Navigation Button This button is used to scroll through the radio s lists or items in the display or both It is also used to move the cursor while you are in data entry screen type Keypad The 3 x 4 key alphanumeric keypad provides an interface to your radio s features The keypad functions in a manner similar to a standard telephone keypad when entering numeric digits When the keypa...

Page 17: ...peration Table 5 Keypad Characters Key Number of times the key is pressed 1 2 3 4 5 6 7 8 9 0 0 1 1 2 A B C 2 a b c 3 D E F 3 d e f 4 G H I 4 g h i 5 J K L 5 j k l 6 M N O 6 m n o 7 P Q R S 7 p q r s 8 T U V 8 t u v 9 W X Y Z 9 w x y z ...

Page 18: ... up self test Reject When unauthorized request is made Time Out Timer Warning Four seconds before time out Long Low Pitched Tone No ACK Received When radio fails to receive an acknowledgment Time Out Timer Timed Out After time out Talk Prohibit PTT Inhibit Only when PTT button is pressed transmissions are not allowed Out of Range Only when PTT button is pressed the radio is out of range of the sys...

Page 19: ... Tone Volume Set When volume is changed on a quiet channel Emergency Exit When exiting the emergency state A Group of Medium Pitched Tones Failsoft When the trunking system fails Automatic Call Back When voice channel is available from previous request Talk Permit Only when PTT button is pressed verifying system accepting transmissions Keyfail When encryption key has been lost Console Acknowledge ...

Page 20: ...ode Ringing Fast Ringing When system is searching for target of Private Call Enhanced Call Sent When waiting for target of Private Call to answer the call Phone Call Received When a land to mobile phone call is received Gurgle Dynamic Regrouping Only when the PTT button is pressed a dynamic ID has been received Table 6 Alert Tones Continued You Hear Tone Name Heard ...

Page 21: ...charge Battery Charger To charge the battery place the battery with or without the radio in a Motorola approved charger The charger s LED indicates the charging progress For a list of chargers see Chargers on page 94 Note If the radio is turned on while in the charger the LED indicator will remain red due to the power draw of the radio To determine if the battery has reached full charge turn the r...

Page 22: ...ind the zone you want 4 Press directly below Sel to confirm the displayed zone and channel OR Press the PTT button to transmit on the displayed zone channel 5 Press directly below Sel to return to home display 1 Press to find Chan 2 Press directly below Chan The display shows the current channel name blinking and the zone not blinking 3 Press to find the channel name you want OR Use the keypad to ...

Page 23: ...raffic before keying up to send a transmission Without Using the Monitor Buttons Use the Preprogrammed Monitor Button 1 Turn the radio on and select the desired zone and channel 2 Listen for a transmission 3 Adjust the Volume Rocker if necessary 4 Press and hold the PTT button to transmit Tx icon appears on the display 5 Release the PTT button to receive listen 1 Turn the radio on and select the d...

Page 24: ... radio will always turn on to the default setting This feature must be preprogrammed by a qualified radio technician Select Low for a shorter transmitting distance and to conserve power Select High for a longer transmitting distance Select Power Level 1 Press to find Pwr 2 Press directly below Pwr to toggle between Low and High ...

Page 25: ... make a mistake press to backspace 2 Press the preprogrammed Select button after you enter your password If the password is correct the radio unlocks Note If the password is incorrect the radio remains locked If you enter three incorrect passwords in a row you see Deadlock Turn the radio off and then on and begin again at step 1 Secure Radios Only If you enter a total of 15 consecutive incorrect p...

Page 26: ...d 6 Press directly below Sel 7 Re enter the new password 8 Press directly below Sel The password is updated Note If the two passwords do not match repeat steps 5 through 8 If you enter three incorrect old passwords the radio exits the password feature You cannot access this feature again until you turn the radio off and on 1 Press to find Logf 2 Press directly below Logf to toggle between Pswd ena...

Page 27: ...ings when incoming individual calls and pages are received Vibrate Only Radio vibrates when incoming calls and pages are received Ring Only Radio rings when incoming calls and pages are received Silent Radio is in silent mode 1 Press to find Styl 2 Press directly below Styl 3 Press or to select the ring style Note The default factory setting is Vibrate and Ring 4 Press directly below Sel 5 Press d...

Page 28: ...al speaker will not work 3 Press directly below Spkr again to route the audio back to the internal speaker 1 Close the flip of the radio 2 Press the preprogrammed Spkr side button to turn off the external speaker The vibration alert is now activated whenever a dispatch or talkgroup call is received The icon is shown on the display Note The vibration will stop once the flip is opened or when an aud...

Page 29: ...mmed in your radio Consult your service technician for more information This option Will allow you to hear Digital Carrier Operated Squelch COS any digital traffic Normal Squelch any digital traffic having the correct Network Access Code NAC Selective Switch any digital traffic having the correct network access code and correct talkgroup ...

Page 30: ... at the factory but it can be programmed from 0 to 7 75 minutes 465 seconds by a qualified radio technician 1 Hold down the PTT button longer than the programmed time You will hear a short low pitched warning tone the transmission will cut off 2 Release the PTT button 3 Press the PTT to re transmit The time out timer restarts ...

Page 31: ...nnel is displayed alternately with Emergency on the external display and a short medium pitched tone sounds If the selected channel does not support emergency the display shows No Emergency Select a channel that does show Emergency Note To exit emergency at any time press and hold the Emergency button for about a second 2 When you receive the dispatcher s acknowledgment you see ACK Received four t...

Page 32: ...ed on press the Emergency button The current channel is displayed alternately with Emergency on the external display and a short medium pitched tone sounds Note To exit emergency at any time press and hold the Emergency button for about a second 2 Press and hold the PTT button and announce your emergency into the microphone 3 Release the PTT button to end the transmission and wait for a response f...

Page 33: ...ite Search button The display momentarily shows the name of the current site and its corresponding received signal strength indicator RSSI See Table 3 on page 5 OR If the radio is scanning for a new site you momentarily see Scanning site Press and hold down the preprogrammed Site Search button You momentarily see Scanning site and hear a tone When the radio finds a new site it returns to the home ...

Page 34: ... device automatically registers with the server Data applications within the fixed network can determine the presence of a device on the system and send data to the device For example Text Messaging Service TMS Automatic Registration Service for the radio consists of 2 modes ARS Server Mode default mode ARS Non Server Mode Note ARS default mode can be changed by a qualified radio technician using ...

Page 35: ...ave already sent Sent folder can hold up to 10 messages Back This menu option brings you back to the TMS main menu or previous menu Edit This menu option brings you to the Quick Text Messages screen Save This menu option allows you to save your messages to the Draft folder Rply This menu option allows you to reply a message Del This menu option allows you to delete a message Addr This menu option ...

Page 36: ...ssage This icon is displayed when Priority is toggled on before sending the message in the Inbox folder for messages which are flagged with Priority Request Receipt This icon is displayed when Request Receipt is toggled on before sending the message in the Inbox folder for messages which are flagged with Request Receipt Inbox Full This icon is displayed when the Inbox Folder is full If a new messa...

Page 37: ...as been read Unread Message The selected message in the Inbox folder has not been read Message Index This icon indicates the index of the current message the user is viewing Example if the user is looking at the third message out of a total of 6 messages in the Inbox folder the icon is displayed as the icon on the left column Num Lock The text entry is currently in num lock mode Normal Mode The te...

Page 38: ...If inbox is full the message icon will be blinking 1 Access TMS Launch TMS 2 Press directly below Inbx 3 The Inbox screen appears The first message in the list is displayed Inbox can hold up to 30 messages Message status icons are displayed at the top of the screen Prog Prog TMS TMS User User New Msg Inbx Inbx Drft Drft Comp Comp User 00000004 Rply Rply Back Back Del Del From User Hello Inbox 01 0...

Page 39: ...Features 4 Scroll to the message you want to read by pressing the or button Note If the message fills more than one screen scroll to read it by pressing or button 5 To delete the message press below Del See Delete a Message on page 85 for further details ...

Page 40: ...For example To enter s press 7 key four times To enter 7 press the key five times If you do not press a key for a few seconds the character is accepted and the cursor moves to the next position Press key to delete a character Press key to add a space You can move the cursor by pressing or Press and hold 0 to toggle between normal text entry mode uppercase mode and num lock mode Note i During the u...

Page 41: ...text entry mode uppercase mode and num lock mode 1 1 _ 1 1 _ 2 a b c 2 A B C 3 d e f 3 D E F 4 g h i 4 G H I 5 j k l 5 J K L 6 m n o 6 M N O 7 p q r s 7 P Q R S 8 t u v 8 T U V 9 w x y z 9 W X Y Z Space Delete a character Note Only applicable when addressing a message 4 Addressing a Message Press below Addr to address your outgoing message The Address input screen appears Impt Impt Back Back RqRp ...

Page 42: ...uest Receipt icon for an outgoing message A Request receipt status icon is displayed at the top of the screen when it is toggled on Note The Priority flag on a message does not imply that the message will get higher priority over the other messages when it is being transmitted It is just an indication that can be embedded into a message to indicate to the receiver that the message is important Whe...

Page 43: ...our message OR Press below Save to save your message for sending at a later time The message will be saved in the Draft folder See To Access the Draft Folder on page 86 for further details 1 Press below List to use the predefined message The first predefined message appears 2 When a message has been selected from the list press below Addr to append an address to the outgoing message 3 Press the PT...

Page 44: ...e the edited changes The message is saved in the Draft folder 3 When an address has been appended to the outgoing message press the PTT button to send the edited message 1 Press below Rply to reply to a message The Compose Message Screen appears 2 Press below New to type a new message OR Press below List to use the predefined message Quick text message OR Press below Back to return to TMS main men...

Page 45: ...s 2 delete options Press below Curr to delete only the current message OR Press below All to delete all messages OR Press below Back to return to previous menu 3 When you select to delete all messages a confirmation screen appears Press below Yes to delete all messages Press below No to return to previous screen Curr Curr Back Back All All From User1 Inbox 01 01 Hello Curr Curr Back Back All All D...

Page 46: ...t the beginning of the list and the oldest message is at the bottom of the list The oldest Sent message in the folder is deleted when the 11th message comes in 1 Press below Drft The Draft screen appears The first draft in list is displayed 2 Press or to scroll through the list of drafts 1 Press below Sent The Sent screen appears The first sent message in the list is displayed A message delivery i...

Page 47: ...as a RF Dust cover Never remove this cover as this would create leak paths into the radio Never insert any objects into the vent port such as needles tweezers or screwdrivers This could create leak paths into the radio Vent Port RF Dust Cover C a u t i o n ...

Page 48: ...n water dry and clean the radio battery contacts before attaching a battery to the radio Otherwise the water could short circuit the radio If the radio has been submerged in water shake the radio well so that any water that may be trapped inside the speaker grille and microphone port can be removed Otherwise the water will decrease the audio quality of the radio Do not disassemble the radio This c...

Page 49: ...ort maintenance services Through its maintenance and installation program Motorola makes available the finest service to those desiring reliable continuous communications on a contract basis For a contract service agreement please contact your nearest Motorola service or sales representative or an authorized Motorola dealer Express Service Plus ESP is an optional extended service coverage plan whi...

Page 50: ...rging The acceptable charge temperature range is 0 C to 45 C Motorola rapid rate battery chargers contain a temperature sensing circuit to ensure that batteries are charged within the temperature limits stated above Battery Charge Status Your radio can indicate your battery s charge status through vibrations and sounds fuel gauge symbol on the display LED and Sounds When your battery is low and th...

Page 51: ...erators Contact your local waste management agency for specific requirements and information in your area Motorola fully endorses and encourages the recycling of Li Ion batteries In the U S and Canada Motorola participates in the nationwide Rechargeable Battery Recycling Corporation RBRC program for Li Ion battery collection and recycling Many retailers and dealers participate in this program For ...

Page 52: ...portant follows Do not dispose of your battery or mobile device in a fire Your battery or mobile device may require recycling in accordance with local laws Contact your local regulatory authorities for more information Do not throw your battery or mobile device in the trash Your mobile device contains an internal lithium ion battery Li Ion BATT ...

Page 53: ... type accessories with this radio Antennas Antennas for different frequencies are indicated by the color of the straw Please refer to the following picture to identify the straw on the antenna The straw color for each antenna is given in the following table NAD6582_ Antenna 136 151 MHz Yellow NAD6581_ Antenna 145 166 MHz Black NAD6583_ Antenna 162 174 MHz Blue NAE6552_ Antenna 380 470MHz Red Straw...

Page 54: ...44_ 630 mAh Standard Li Ion Battery PMNN4083_ 1260 mAh Standard Li Ion Battery NNTN6945_ Plastic Belt Clip NNTN6946_ Leather Belt Clip NNTN6938_ XTS 4000 Charger US 110V AC NNTN6937_ XTS 4000 Charging Cradle NNTN6939_ XTS 4000 Charger 12V Vehicular NNTN5006BP Headset Earbud with PTT NNTN5211_ 2 Wire Surveillance Kit ...

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