7
Troubleshooting
•
No power or not heating up.
1.
Check the fuse and the fuse rating (should be
13amp).
2.
Try a different appliance in the socket as it may be
the socket that is at fault.
3.
Check that the auto shut off has not operated.
•
Overheating or not getting hot enough.
1.
Press the ‘SELECT’ button to ensure the
temperature setting matches that recommended
in the “temperature guide” section.
2.
Allow the iron to reach temperature and stabilise
for 1-2 minutes if it has just been plugged in, or
has just been woken up from auto shut off.
•
Not steaming or poor steam.
1.
Ensure the steam is set to the correct level (refer
to the “temperature guide” section).
2.
Check that there is enough water in the tank.
3.
The iron has an auto shut off feature which may
have activated. Wake up the iron and allow it to
reach temperature before using steam.
4.
Perform a self-clean to clear away limescale
inside the iron (refer to “Self Clean” section).
•
Dripping from the holes in the soleplate.
1.
The steam level should be set lower if the
temperature is set to IntelliTemp (refer to the
“temperature guide” section) to prevent it from
dripping.
2.
If the auto shut off feature has activated, wake up
the iron and allow it to reach temperature before
using steam.
•
Tripping Electrics.
1.
Try using a different socket.
2.
Ensure there are no other appliances being used
on the same set of sockets as the iron.
•
The filler cap is broken or does not close properly.
1.
Call our helpline to order a new replacement filler
cap to be sent out.
Problem
Solution
RN303131MUK Rev1.qxp_Instruction Booklet 31/01/2018 16:55 Page 7
