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HELPLINE
If you have any difficulty with
your appliance, do not hesitate
to call. We are more likely to be
able to help than the store
where you bought it.
If you require assistance on
using your BRITA MAXTRA
filter cartridge or BRITA Memo,
please call BRITA Customer
Care team on the telephone
number below
Please have the following
information ready to enable our
staff to deal with your enquiry
quickly:
•
Name of the product
•
Model number as shown on the
underside of the appliance.
•
Serial number as shown on
underside of the appliance.
YOUR TWO YEAR
GUARANTEE
It is important to retain the
retailer’s receipt as proof of
purchase. Staple your receipt
to this back cover for future
reference.
Please quote the following
information if the product
develops a fault. These
numbers can be found on the
base of the product.
Model no.
Serial no.
All Morphy Richards products
are individually tested before
leaving the factory.
In the unlikely event of any
appliance proving to be faulty
within 28 days of purchase, it
should be returned to the place
of purchase for it to be
replaced.
If the fault develops after 28
days and within 24 months of
original purchase, you should
contact the Helpline number
quoting Model number and
Serial number on the product,
or write to Morphy Richards at
the address shown.
You may be asked to return the
product with a copy of proof of
purchase.
Subject to the exclusions set
out below (see Exclusions), the
faulty appliance will then be
repaired or replaced and
dispatched usually within 7
working days of receipt.
If, for any reason, this item is
replaced during the 2 year
guarantee period, the
guarantee on the new item will
be calculated from the original
purchase date. Therefore, it is
vital to retain your original till
receipt or invoice to indicate
the date of initial purchase.
To qualify for the 2 year
guarantee, the appliance must
have been used according to
these instructions supplied. For
example, kettles should have
been regularly descaled.
EXCLUSIONS
Morphy Richards shall not be
liable to replace or repair the
goods under the terms of the
guarantee where:
1
The fault has been caused or is
attributable to accidental use,
misuse, negligent use or used
contrary to the manufacturer’s
recommendations or where the
fault has been caused by
power surges or damage
caused in transit.
2
The appliance has been used
on a voltage supply other than
that stamped on the products.
3
Repairs have been attempted
by persons other than our
service staff (or authorised
dealer).
4
The appliance has been used
for hire purposes or non
domestic use.
5
The appliance is second hand.
6
Morphy Richards are not liable
to carry out any type of
servicing work, under the
guarantee.
7
Plastic filters for all Morphy
Richards kettles and coffee
makers are not covered by the
guarantee.
•
This guarantee does not confer
any rights other than those
expressly set out above and
does not cover any claims for
consequential loss or damage.
This guarantee is offered as an
additional benefit and does not
affect your statutory rights as a
consumer.
•
This guarantee is valid in the
UK and Ireland only.
The After Sales Division
Morphy Richards Ltd
Mexborough, South Yorkshire,
England, S64 8AJ
Helplines (office hours)
UK 0844 871 0954
Spare Parts 0844 873 0720
Republic of Ireland 1800 409 119
KT43541 MUK Rev 1 04/08
For electrical products sold within the
European Community. At the end of the
electrical products useful life, it should not
be disposed of with household waste.
Please recycle where facilities exist. Check
with your Local Authority or retailer for
recycling advice in your country.
For details of other products in the Morphy Richards range, please see our website . . .
Morphy Richards products
are intended for household
use only.
Morphy Richards has a policy
of continuous improvement in
product quality and design.
The company, therefore
reserves the right to change
the specification of
it’s models at any time.
UK Helpline 0844 871 0954
BRITA Helpline 0844 742 4800
Spare Parts
0844 873 0720
Ireland Helpline 1800 409 119
43541 Rev1 29/4/08 16:27 Page 2
