10
User manual
Moonboon hammock motor
No light
Check that the power cord is firmly inserted into the top of the motor and
that the power is on. Turn off the power and wait 30 seconds before
turning it on again.
If the light still does not come on, the hammock motor may need servic-
ing. Please contact our customer service team.
The light alternates between red and green
This is an indication that the wrong kind of power is being supplied. See
the details in the safety checklist.
The light is red
There has been a malfunction in the motor. The hammock motor may be
restarted by turning off both buttons and turning them on again.
If the light is red repeatedly, some reasons could include:
- that there is insufficient weight in the hammock. Read the section on
WEIGHT
.
- that the strap/chain above the motor is too long (ceiling mounted mo-
tor). Read the section on
WEIGHT
.
- that the motor starts at too low a speed. You could start the motor at a
higher speed and then reduce the speed as desired.
- that the motor wire is not fastened correctly to the hammock.
- that baby is fussy and moves around too much in the hammock. The
motor will register such movement as an irregular tug at the wire, which is
a safety risk, and it will turn off.
Malfunction Indication
