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Appendix

XG0799 - 081319

Appendix B: Warranty Continued

EXCLUSIONS TO WARRANTY

Corrosion or rust of any kind due to a lack of maintenance, 

inadequate combustion air or improper venting and corrosive 

chemicals/environments, expansion and contraction of metals, 

minor movements of components causing noise or glass claims 

of any kind are not covered by this warranty.

Willful misconduct (i.e. use of the appliance with problems 

known to the purchaser and causing further damages), including 

unauthorized or self-performed 'fixing' or exploration of the 

appliance's internal workings will void the warranty.
Appliances on which the serial number has been altered, defaced, 

removed or made illegible will void the warranty.
Costs incurred for diagnosis, service work, shipping and handling 

of defective or replacement parts are not covered under this 

warranty.

The published warranties are not applicable for any equipment 

manufactured by The Companies that has been sold direct to 

the consumer via internet or auction websites. The Companies 

do not endorse, approve or certify any online sale of its products 

through auction websites, online retailers or any other method 

of online sales direct to consumers.

INVESTIGATION OF CLAIMS AGAINST 

WARRANTY

The Companies reserve the right to investigate any and all claims 

against this warranty and decide upon method of settlement.

The Companies are not responsible for work done without 

written consent of The Companies.

The Companies shall in no event be responsible for any warranty 

work done without first obtaining the Companies written 

consent.

The Companies employees and dealers have no authority to 

make any warranties to neither alter this warranty nor authorize 

any remedies in addition to or inconsistent with those stated 

within this warranty.

IF WARRANTY SERVICE IS NEEDED

To make a Commercial claim under this warranty, you must 

first contact Montigo via email at [email protected] 

or by phone 1 (800) 378-3115 and please state that this is 

a Commercial claim inquiry. Montigo will perform an initial 

assessment and provide next steps in conjunction with your 

installing dealer. Ensure you have your sales receipt or purchase 

order and the model and serial number of your appliance.

DO NOT ATTEMPT TO DO ANY SERVICE WORK YOURSELF

If you cannot locate the installing dealer, or nearest dealer/

distributor, you must notify The Companies in writing.

USA Offices

6955 Salashan Parkway
Ferndale WA, 98248
[email protected]

Canadian Offices

27342 Gloucester Way

Langley, BC V4W 4A1
[email protected]

The terms and conditions of this warranty may be altered or 

amended from time to time without prior notice.

WARRANTY PERIOD: Warranty coverage begins on the date of 

original purchase. In the case of new construction, warranty 

coverage begins on the date of first occupancy of the dwelling 

or six months after the sale of the product by an independent, 

authorized Company dealer/ distributor, whichever occurs earlier

Summary of Contents for Prodigy PC3 Series

Page 1: ...partment Installation and service must be performed by a qualified installer service agency or the gas fitter PRODIGY SERIES INDOOR GAS FIREPLACE SINGLE SIDED SEE THROUGH CORNER RIGHT LEFT PANORAMA FRAMELESS LINEAR FIREPLACE Natural Gas or Propane Gas Read and understand this manual Improper installation adjustment alteration service or maintenance can cause serious injury property damage or even ...

Page 2: ... installation operation and maintenance manual is applicable to the models described in Figure 1 Refer to your rating plate to verify included options Warranty and Installation Information See Appendix B The Montigo warranty will be voided by and Montigo disclaims any responsibility for the following actions Modification of the fireplace and or components including power vent module or glass doors...

Page 3: ... Around the Fireplace 16 Television Installation 16 Mantle and Hearth 16 Prodigy Indoor Outdoor Kit Dimensions 17 Prodigy Indoor Outdoor Kit 18 Section 5 Wiring 19 Control Panel Installation 19 Electrical Connection Directions 21 Damper Connections 21 Section 6 Installing the gas line 22 Section 7 Start Up 23 LED Remote Control Operation 24 LED Troubleshooting 24 Pairing the Remote to the Module C...

Page 4: ...uired to safely and efficiently run this unit has been pre determined and must not be altered without consultation with the factory A heat sensor switch will turn off the burner if a restricted fresh air intake causes vent temperatures to rise Some locations allow for fresh air to be drawn from the room in which the fireplace is installed This type of installation is acceptable from a functional p...

Page 5: ...12 PRODIGY SPECIFICATIONS PC3 PC4 PC5 PC6 PC7 PC8 MAXIMUM INPUT NATURAL GAS BTU HR 40 000 50 000 75 000 88 000 100 000 112 000 MAX INPUT PROPANE BTU HR 31 000 52 000 64 000 78 000 105 000 120 000 REQUIRED B VENT 8 10 10 10 10 12 SIZE OF INTAKES 2 x 6 2 x 8 2 x 8 2 x 8 2 x 8 2 x 10 TOTAL EQUIVALENT FREE AREA OF INTAKE 56 52 sq inches 100 48 sq inches 100 48 sq inches 100 48 sq inches 100 48 sq inch...

Page 6: ...1 83 95 E 12 20 30 36 60 F 8 G 42 54 66 78 90 102 H 15 I 23 Glass Height J 26 3 16 Glass Height K 19 PANORAMA DIMENSIONS 3 4 5 6 7 8 AIR INTAKE 2 x 6 2 x 8 2 x 10 EXHAUST 8 10 12 A 4315 16 5515 16 6715 16 7915 16 9115 16 10315 16 B 24 32 40 48 56 60 C 13 3 8 D 43 55 67 79 91 103 E 12 20 30 36 60 F 8 G 47 59 7115 16 8315 16 9515 16 10715 16 H 15 I 23 Glass Height J 26 3 16 Glass Height K 19 A A B B...

Page 7: ... I J D E C F Dimensions shown for corner right unit dimensions are the same for corner left configuration Gas and electrical connections will always be opposite the corner side NOTICE There are framing brackets built into the face of the Prodigy fireplace These brackets extend 1 outwards from the body and are recessed 5 8 to allow for installation of cement board around the fireplace See specific ...

Page 8: ...uirementspleasecontact your local Montigo representative Install components and fittings using the clearances specified by the B Vent manufacturer All joints must be secured as per the instructions provided by the B Vent manufacturer Horizontal runs must be supported by a minimum of three supports per 10 feet of venting Select a location for the power vent that will permit an access panel for futu...

Page 9: ... 120V 2A Wall switch A B B Vent B or C Vent B or C Vent MODEL SIZE 3 4 5 6 7 8 A 7 7 8 9 7 8 9 7 8 9 7 8 9 7 8 11 7 8 B 10 5 16 12 5 16 12 5 16 12 5 16 12 5 16 14 5 16 Power supply wire 208V 15A 153 16 61 16 191 8 3215 16 231 2 MAX Maintain at least 1 clearance around the collar sheild 305 16 305 16 1213 16 24 2 1 ...

Page 10: ...le 9 wire LED Power 120V 2A B Vent A B MODEL SIZE 3 4 5 6 7 8 A 7 7 8 9 7 8 9 7 8 9 7 8 9 7 8 11 7 8 B 10 5 16 12 5 16 12 5 16 12 5 16 12 5 16 14 5 16 Power supply wire 208V 15A B or C Vent B or C Vent 61 16 5 213 16 321 2 305 16 305 16 109 32 21 2 1 Maintain at least 1 clearance around the collar shield 241 4 241 4 ...

Page 11: ... Additionally the Power Vent must be securely mounted in a manner which also allows the possibility for the access door to be opened The Motor Access Door must have at least 12 of additional clearance to be able to pull out the Motor Access Door Fan Wheel assembly for servicing The structure which the Power Vent is mounted to must be Non Combustible Material Only CAUTION B or C Vent B or C Vent 85...

Page 12: ...IAL C VAULT _CUSTOM VENTILATION SYSTEMS BOXES VB Vent _Spec Dwgs FLUE GAS FGLVBI 10 Tuesday May 28 2019 11 12 53 AM SCALE 21 700 24 820 19 746 22 856 C C 22 880 21 800 20 746 1 1 2 6 380 3 892 9 7 8 19 800 SECTION C C IMPORTANT Maintain at least 1 00 clearance to combustibles all around the Flue Gas Box This flue gas box is only to be used with Montigo fireplace systems specifically approved by Mo...

Page 13: ...HE INFORMATION CONTAINED IN THIS DRAWING IS THE SOLE PROPERTY OF CANADIAN HEATING PRODUCTS ANY REPRODUCTION IN PART OR AS A WHOLE WITHOUT THE WRITTEN PERMISSION OF CANADIAN HEATING PRODUCTS IS PROHIBITED PROPRIETARY AND CONFIDENTIAL December 05 17 9 16 10 AM SCALE CALVB COMBUSTION AIR VENT BOX w LOUVER 8 CALVB 08 13 75 OPENING FOR LOUVER 15 70 OPENING FOR LOUVER 18 820 16 856 A A 14 75 1 50 5 40 1...

Page 14: ... once the unit has been placed in its final location STEP 1 Frame around the fireplace as desired Framing can be installed on all sides of the fireplace or only on the top and sides if a thinner finishing material will be used Ensure access is left for connections of gas electrical and venting as required STEP 2 Complete all venting gas and electrical connections STEP 3 Backframe the unit with fra...

Page 15: ...AMING DIMENSIONS 3 4 5 6 7 8 B 42 54 66 78 90 102 C 26 3 16 Glass Height CORNER AND PANORAMA FRAMING DIMENSIONS 3 4 5 6 7 8 B 42 54 66 78 90 102 C 26 3 16 Glass Height Recessing the Back Edge For corner and panorama configurations Be sure to measure to confirm facing material will still clear the side glass 19 18 19 19 B B B B C C C C ...

Page 16: ...is designed for zero clearance installation That is combustible finishing materials may be installed directly against the fireplacebody Thesematerialscanbefasteneddirectlytothefireplace provided the fasteners do not penetrate further than 1 2 into the unit or impede glass installation To ensure glass can be safely removed for cleaning it is recommended that flush finishing materials not extend mor...

Page 17: ... Kit Dimensions INDOOR OUTDOOR KIT DIMENSIONS 3 4 5 6 7 8 A 37 49 61 73 85 973 16 B 40 52 64 76 88 100 C 40 52 64 76 88 100 D 37 49 60 7215 16 85 97 E Glass Height 1 F 109 16 G 8 H Glass Height 13 16 I 4 Glass Height J 12 Glass Height A B G H I J D E C F ...

Page 18: ...required Step 6 Finishing Around Fireplace When installing finishing materials around the fireplace leave a gap between the stainless trim and any finishing materials so that the trim can be removed for cleaning and servicing Step 2 Frame The window kit is designed to extend through an outer wall constructed of 2 x6 framing Frame around the fireplace throat using 2 x6 material and keeping the fram...

Page 19: ...er 5A 125V 2 EC1456 Circuit breaker 15A 250V 2 EC1142 TransformerClass2 Input110VAC60Hz Output24VAC40VA 7 EC1214 Socket Relay 5 EC1213 Relay w indicator light 24VAC 2 EC1215 Relay w indicator light 110VAC 1 EC1413 Fixed DOM Timer 60 Sec 1 EC1035 Control Timer Delay 120VAC 10 AMPS 1 EC1203 Terminal Block 10 Pole 1 EC2050 Inverter 200 240V 4kW 1 GC3073 Direct Ignition Module 1 GC3097 Rectifier Cable...

Page 20: ...llation XG0799 081319 Power Vent Inverter Power Vent Reversal Switch Pre Purge Timer Post Purge Timer Relays w LED 6 Transformers Connections Damper Connection Fuse Panel Control Panel opened Control Panel side ...

Page 21: ...blacks L1 and L2 white neutral and green ground Connection Step 4 Connect 120V power to the base of the fireplace to power the LED lighting inside the unit This is a two wire connection consisting of a black hot and white neutral wire Damper Connections The prodigy comes standard with 2 intake dampers a flue gas damper is available for order separately Follow the below instructions on the damper w...

Page 22: ...which has been under water Note After gas line is connected each appliance connection valve and valvetrainmustbecheckedwhileundernormaloperatingpressurewith either a liquid solution or leak detection device to locate any source of leakage Tighten any areas where bubbling appears or leak is detected until bubbling stops completely or leak is no longer detected DO NOT use a flame of any kind to test...

Page 23: ...nverter will ramp from 0 to the last used speed but in the reverse direction indicated by a negative sign 10 The flue gas relay is activated within 10 to 15 seconds of the power vent running at an adequate speed If the flue gas relay is not activated after 30 seconds increase the speed of the power vent 11 The ignition system relay will power up after the pre purge time 60 seconds 12 The ignition ...

Page 24: ...le 20 Circulation mode Item Parameters Working Voltage AAA 2pcs 3V Radio Frequency 2400 2483 5MHz Modulate Method GFSK Transmit Power 6db Standby Power Consumption 10uA Remote Distance 20 30m Dimension 110 52 30mm Figure 30 LED remote Figure 30 b Remote parameters Figure 30 c Remote modes Montigo s series fireplaces have integrated LED lighting installed beneath the burner tray The LEDs are contro...

Page 25: ...um of 4 remotes NOTE If remote fails to pair with controller remove batteries from remote and let it sit for 2 minutes this way all residual power will be drained Install batteries back and repeat pairing procedure For Version 2 0 LED Remote Indicating light on color wheel is opaque 3 Within 3 seconds after power supply indicator goes on press S button 4 To clear a remote s pairing follow the same...

Page 26: ...ttheunit scombustionairsupplyhasnotbeenblockedorrestricted If the Heat Sensor Relay turns OFF the cause is overheating Increase the power vent s speed to increase cooling and the fireplace will automatically restart once the unit s temperature reaches a safe level If the inverter display shows either a current limit alarm H001 or an overload alarm H002 it could mean that the unit s output is set t...

Page 27: ...g pressure on the glass in the top track Section 8 Installing Removing the Glass 3 Slide the glass downward carefully until it is free from the upper clips Store in a safe location until time to replace 4 At each end of the unit between the inner glass and outer glass there is a channel held in place by 2 screws Remove these screws and the channel and store them in a safe place for re installation...

Page 28: ...l result in fireplace sooting Section 9 Installing the Accessories Optional speckled stones Burner Media Quantities Do not cover the pilot with any media Figure 22 Do not cover the pilot with any media Speckled stones 50pc RR50SS Speckled stones 150pc RR150SS Speckled stones 300pc RR300SS Speckled stones 600pc RR600SS Driftwood logset Large LGS57 Driftwood logset Medium LGS58 Driftwood logset Smal...

Page 29: ... vent purge 3 min Flue gas relay on 1 minute system purge Contact Montigo Tech Support YES YES Less than 200VAC YES YES YES YES YES NO NO NO NO NO NO NO NO Turn wall switch on Measure L1 to L2 Power vent not connected Increase power vent speed Reverse power vent direction Flue gas relay on Pressure switch trip Failed purge timer Power vent off Flame not in contact with spark Poor burner ground Con...

Page 30: ...ol system and any gas control which has been under water Cleaning When the fireplace is first activated there may be some smoke and a visible film may be left on the glass This is a normal condition and is the result of burning of protective coatings on new metal Glass must be cleaned periodically to remove any film which is a normal by product of combustion which may be visible Film can easily be...

Page 31: ...sive temperatures will result in a fire hazard and void all warranties This warranty is transferable The appliance must remain in its original place of installation to be valid If the components of the appliance covered by this warranty are found to be defective within the time frame stated see The Companies investigation of claims The Companies will at its option replace or repair defective compo...

Page 32: ...ot responsible for work done without written consent of The Companies The Companies shall in no event be responsible for any warranty work done without first obtaining the Companies written consent The Companies employees and dealers have no authority to make any warranties to neither alter this warranty nor authorize any remedies in addition to or inconsistent with those stated within this warran...

Page 33: ...Clearance to forced air supply inlet 6 feet 3 feet above inlet N Clearance between Montigo combustion and exhaust terminations for combustion termination beside or below exhaust vent 30 inches 30 inches for combustion termination above exhaust vent 3 feet 3 feet P Clearance above paved sidewalk or paved driveway located on public property 7 feet 7 feet Q Clearance under veranda porch deck or balco...

Page 34: ... above forced air supply inlet or Montigo combustion air termination 3 feet 3 feet M Clearance to sides or bottom of Montigo combustion air termination 6 inches 6 inches N Clearance above paved sidewalk or paved driveway located on public property 7 feet 7 feet P Clearance under veranda porch deck or balcony 12 inches 12 inches Q Clearance above roof 2 feet 2 feet R Clearance to adjacent walls and...

Page 35: ... 00 0 OUTLET INLET 18 06 9 84 REF 13 07 NOTE PART NUMBER USED TO BE DAMPER10IN FOR ALL CONFIGURATIONS THIS CHANGED ON 05FEB15 CONFIGURATION PART NUMBERING DAMPER10 NO COLLARS DAMPER10CS SINGLE COLLAR DAMPER10EX EXTERNAL PV COLLAR DAMPER10IN INLINE 2 COLLARS IMPORTANT For Flue Gas applications maintain at least 2 00 clearance to combustibles all around the Damper MODEL No DAMPER1 INLET COLLAR ø9 88...

Page 36: ...XG0799 081319 Installation Maintenance Manual PRODIGY SERIES 3 TO 8 Single Sided See Through Corner Panorama ...

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