Trouble Shooting
If you have difficulty operating your new ceiling fan, it may be the result of incorrect assembly, installation,
or wiring. In some cases, these installation errors may be mistaken for defects. If you experience any faults,
please check this Trouble Shooting Chart. If a problem cannot be remedied, or you are experiencing difficulty in
installation, please call our Customer Service Center at the
number printed on your parts list insert sheet.
Warning
: Before servicing or cleaning unit, Switch power off at Service panel and lock service disconnecting
means to prevent power from being switched on accidentally. When the service disconnecting means cannot be
locked, securely fasten a prominent warning device, such as a tag, to the service panel.
1.Check main and branch circuit fuses or circuit breakers.
2.Check line wire connections to fan and switch wire connections in switch housing.
CAUTION: Make sure main power is turned off.
3.Make sure forward/reverse switch is firmly in up or down position. Fan will not operate
when switch is in the middle.
1.Check to make sure all screws in motor housing are snug (not over tightened).
2.Check to make sure the screws which attach the fan blade holder to the motor are tight.
3.Check to make sure wire nut connectors in switch housing are not rattling against each
other or against the interior wall of the switch housing.
CAUTION: Make sure main power is turned off before entering switch housing.
4.Some fan motors are sensitive to signals from Solid State variable speed controls.
5.Allow "break-in" period of 24 hours. Most noises associated with a new fan will disappear
after this period.
1.Make sure that the ridge of the canopy engages the notch in the downrod ball. (See
illustration in Step #6 of Downrod Mount installation).
2.Check that all blades are screwed firmly into blade holders.
3.Check that all blade holders are tightened securely to motor.
4.Make sure that canopy and mounting bracket are tightened securely to ceiling junction
box and junction box is mounted firmly to ceiling joist.
5.Most fan wobble problems are caused when blade levels are unequal. Check this level by
selecting a point on the ceiling above the tip of one of the blades. Measure this distance
from blade tip to ceilng. Keeping measure within 1/8", rotate the fan until the next blade
is positioned for measurement. Repeat for each blade. If all blade levels are not equal,
you can adjust blade levels by the following procedure. To adjust a blade tip down, insert
a washer (not supplied) between the blade and blade holder at the screw closest to the
motor. To adjust a blade tip up, insert washer (not supplied) between the blade and blade
holder at the two screws farthest from the motor. Reverse the position of the washer if
blades mount from top of blade.
6.If blade wobble is still noticeable, interchanging two adjacent (side by side) blades can
redistribute the weight and possibly result in smoother operation.
1.Check blue wire from fan to make sure it is connected to hot wire from house.
2.Check for loose or disconnected wires in fan switch housing.
3.Check for loose or disconnected wires in light kit.
4.Check for faulty light bulbs.
WARNING
: USE MAXIMUM GU24 18 WATTS LISTED SBCFL(SELF-BALLASTED COMPACT
FLUORESCENT LAMP) ONLY, NOT USING SBCFL WILL OVERHEAT THE UNIT AND CAUSE
DAMAGE TO THE UNIT OR THE FAN WHICH THE UNIT IS INSTALLED TOGETHER.
CAUTION
: Make sure main power is turned off before entering switch housing and/or
canopy.
User Servicing Instructions
WARNING
: Before attempting to replace the fuse make sure the main power is turned off
to the fan. (Fuse is inside the canopy on the blue wire to remote receiver, push and twist
the cap to open the fuse case) Push and twist to reassemble fuse.
Risk of fire. Replace fuse only with 3 amp, 125 volt fuse.
2. If fan sounds noisy:
3. If fan wobbles:
4. If light does not work:
1. If fan does not start:
Trouble
Suggested Remedy
Summary of Contents for 3VTR38D Series
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