33
CONNECTED EQUIPMENT CLAIM
How To Make A Claim
In the event damage has occurred to equipment which is properly connected to a Monster Power product
as a result of an abnormally high voltage spike, you must follow these instructions.
1.
Call 877/800-8989.
2.
Give a detailed explanation of how the damage occurred.
3.
Obtain a Return Authorization number for the Monster Power product.
4.
A “Connected Equipment Claim Form” will be sent to you. This claim form must be filled out entirely
and sent back with the Monster Power product.
5.
Return the Monster Power product, shipping prepaid, to Monster for verification of damage, along
with a copy of your sales receipt for your Monster Power product, completed Connected Equipment Claim
Form, and Return Authorization number printed on the outside of the package. The Connected Equipment
Claim Form will include complete instructions for return, along with an address label.
6.
Monster will respond as to whether the damage to the connected equipment was caused
by the Monster Power product.
