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TROUBLESHOOTING
Q1: Pressing the Power button on the soundbar or the POWER button on the remote
control does not turn the soundbar On.
A1: Ensure that the AC power cord is completely plugged into the soundbar and the AC
power outlet. Check that the AC outlet is live by plugging something else (e.g. lamp)
into it.
Q2: The soundbar is On, but there is no sound.
A2: Check the following potential solutions:
Increase the volume level by pressing the + button on the soundbar or the VOL+
button on the remote control.
Press the MUTE button on the remote control to ensure that audio muting is not
on.
Ensure that the source device for the selected input is on and playing audio.
Try selecting a different source/input by pressing the Source button on the
soundbar or one of the SOURCE buttons on the remote control.
If using one of the digital source/input options (HDMI® ARC, OPTICAL, or
COAXIAL), try setting the output to PCM.
If using the Bluetooth® input, try increasing the output volume level of your
source device.
If your TV is the audio source, ensure that variable audio output is not enabled. Try
setting it to FIXED or STANDARD audio output.
