24
TROUBLESHOOTING
This section contains potential solutions to commonly issues.
There is no power to the soundbar.
•
Ensure that the soundbar is plugged into a nearby AC power outlet.
•
Ensure that the outlet is live by plugging another device into it, such as a
lamp.
The remote control doesn't work.
•
Reduce the distance between the remote control and the soundbar.
•
Reduce the angle and aim directly at the IR RECEIVER on the front of the
soundbar.
•
Replace the batteries in the remote control.
There is no sound.
•
Press the
button or the volume
╋
button to ensure that the system
is not muted.
•
Press the button the soundbar top panel or remote control to put the
system into standby mode, then press it again to turn the system back
on.
•
Unplug the soundbar and subwoofer from the wall outlet, wait 30
seconds, then plug them back in again. Press the button the soundbar
top panel or remote control to turn the system back on.
•
The system cannot decode all digital audio formats and will mute if an
unsupported format is detected. Ensure that the audio setting of the
HDMI®, OPTICAL, or COAXIAL source device is set to PCM or Dolby
Digital™.
