17
TROUBLESHOOTING
1.
The login page does not appear after entering http://ap.setup in the web browser.
Ensure your computer is set to obtain an IP address automatically.
Verify that you entered the address correctly. Alternatively, try typing http://192.168.10.1
in the web browser.
Use a different web browser and try again.
Reboot the router and try again.
2.
I cannot access the Internet.
Connect a computer directly to the modem using an Ethernet cable to verify that you
can access the Internet. If you cannot, contact your service provider.
Open a web browser and enter http://ap.setup or http://192.168.10.1 and run the quick
setup again.
Reboot the router and try again.
3.
How can I restore the router to the factory default settings?
While the router is powered on, press and hold the Reset/Pair Button on the router for
6 seconds.
