Moneris smartselect, Operating Manual

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SmartSELECT Merchant Operating Manual v 2.0 19
Features & Procedures
3.2.7: PINPad Display Language
The text on the pinpad display screen can appear in English or French. The dis-
play language can be changed from one language to the other in two ways:
• by swiping a debit card that has a different language code on its magnetic
stripe.
• by pressing the
Lang
button during a debit transaction any time after the cus-
tomer’s card is swiped and before the customer finishes entering their
responses. The
Change Language
prompt appears. Select
Change Customer
Language
. The pinpad display language changes and the terminal returns to
the screen on which the
Lang
button was pressed.
Changes to the pinpad display language only last for the duration of the current
transaction. The next transaction will be displayed in the default pinpad display
language set up during the initial configuration of the terminal.
3.2.8: Pre-Authorization and Advice Transactions
The Pre-Authorization (Pre-Auth) transaction allows you to verify that sufficient
funds are available on a card and to place a hold on those “open to buy” funds.
This transaction does not result in a charge to the cardholder or a deposit to your
business account until an Advice transaction is processed. Pre-Auth transactions
are most commonly used in hotel, restaurant and car rental environments where
the final amount of the sale is unknown when the card is first swiped.
3.2.9: Cancelling a Transaction
To cancel a transaction at any time during the transaction:
1. Press
Exit
if available. The
Cancelled
status prompt appears on the terminal
screen (and the PINPad screen if a PINPad is attached to your terminal).
Note: If the
Exit
button is not available the transaction cannot be cancelled.
2. If the receipt or report has begun printing, the text * TRANSACTION CAN-
CELLED * will be printed on the receipt or report.
3. The Idle screen reappears.
3.3: Optional Features
These features may be available on your SmartSELECT depending on your Con-
figuration Code and the configuration of your Merchant ID on the Moneris Host.
If the feature is available and you wish to use it, you must enable and configure
the feature. If you do not wish to use an enabled feature, you can deactivated it.
3.3.1: Invoice Number Prompt
This feature enables a prompt to key in an Invoice Number for every Credit and
Debit financial transaction. If this feature is activated, you have the option of
entering an Invoice Number or bypassing the prompt by simply pressing
Enter
when the prompt appears.