Moneris Mobile 8100, Operating Manual, Page: 49 / 86

Moneris Mobile 8100 Merchant Operating Manual v1.01 43
Processing Credit Card Transactions
7.4: Refund Correction
You can correct a credit refund transaction processed in the current batch on the
same terminal.
You must process this correction transaction on the same day in the same batch as
the original (incorrect) refund and it must be for the full value of the original
(incorrect) refund.
To complete the refund, process another Refund transaction for the correct
amount.
TERMINAL DISPLAY OPERATOR’S ACTIONS
SWIPE CARD OR
PURCH REF OTHR
Press
F3
to select OTHR.
SWIPE CARD OR
PAUTH ADV OTHR
Press
F3
to select OTHR.
SWIPE CARD OR
PCOR RCOR OTHR
Press
F2
to select REFUND CORRECTION.
REFUND
ENTER PASSWORD
Enter your password and press
OK
.
REFUND CORRECT
SWIPE CARD
Swipe the customer card.
9999999999999999
INVOICE NUMBER
Enter the Invoice Number (if enabled) and press
OK
.
ENTER ORIGINAL
AUTH NUMBER
Enter the 6-digit AUTH# from the Refund receipt
and press
OK
.
REFUND CORRECT
ENTER AMOUNT
Enter the amount of the original refund and press
OK
.
Please Wait,
Processing
Transaction in progress, please wait.
APPROVED
000000
No operator action required.
The Merchant copy of the receipt is printed.
Have the cardholder sign this copy.
PRESS ENTER FOR
NEXT COPY
Press
OK
to print the Cardholder copy.
PRINTING
REFUND CORRECT
Give the Cardholder copy to your customer and
keep the signed Merchant copy for your records.
APPROVED
000000
Press
OK
.
SELECT
REPRINT EXIT
Press
F1
REPRINT for a third printout of receipt.
Press
F3
EXIT to end transaction.