6.4 Recovering from Mechanical Problems in Flex Mode
6.4.3 Evaluating the Tip Rack
1 Inspect the tip rack drawer.
The problem may be obvious and visible from the outside if the tip rack drawer is
partially open and jammed. Possible scenarios include:
2 Tip rack cover was not removed.
•
If the cover was not removed from the tip rack, gently pull the tip rack carriage out of
the fluidics module to the right. Remove the tip rack cover and reposition the tip rack
in the carriage.
•
Replace the inside front panel and top cover. Reattach the power cord and computer
cable to the instrument and reboot the instrument.
•
Save your SOFTmax PRO file (to prevent loss of data), then close and restart the
software.
Important!
Failure to restart SOFTmax PRO may result in communication problems
between the instrument and computer.
3 Tip rack is improperly positioned.
•
If the tip rack is jammed because it was not positioned securely in the drawer, pull the
carriage out of the instrument to access the rack.
•
If all the tips are accounted for, reposition the rack in the carriage.
•
Replace the inside front panel and top cover. Reattach the power cord and computer
cable to the instrument and reboot the instrument.
•
Save your SOFTmax PRO file (to prevent loss of data), then close and restart the
software.
Important!
Failure to restart SOFTmax PRO may result in communication problems
between the instrument and computer.
4 Tips are not seated properly.
•
If the tip rack is jammed because one or more tips are not seated properly in the rack
and preventing the drawer from opening, you may be able to remove the rack and
problematic tips from outside the fluidics module by pulling the tip rack all the way
out.
•
If not, gently push the tip rack back inside the instrument. Reach in from the front
and remove the tip rack by lifting it up and out toward you. Be careful not to spill
tips inside the instrument.
5 Tips are missing.
•
If the tip rack is jammed and there are tips missing, you must attempt to retrieve
them from inside the instrument. Continue with the following procedure.
FlexStation II Operator’s Manual – Rev. D
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Summary of Contents for FlexStation II
Page 6: ...FlexStation II Operator s Manual Rev D vi ...
Page 92: ...4 Applications 86 FlexStation II Operator s Manual Rev D ...
Page 102: ...5 Service and Maintenance Procedures 96 FlexStation II Operator s Manual Rev D ...
Page 124: ...6 Troubleshooting Procedures 118 FlexStation II Operator s Manual Rev D ...
Page 134: ...7 Appendices 128 FlexStation II Operator s Manual Rev D ...
