Mobotix Cloud Bridge, User Manual

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Cameras for the MOBOTIX Cloud
The MOBOTIX Cloud VMS uses the ONVIF standard to communicate with digital IP cameras. Unfortunately,
this does not mean that the system works with all cameras that claim to be ONVIF-compliant. It turns out
that ONVIF is only a small part of the complexity of communicating with digital IP cameras. The list of sup-
ported cameras is located on the MOBOTIX website in the
Support section.
If purchasing new cameras, we recommend purchasing a camera that is on the list on our website. If you
have existing digital IP cameras that claim to be ONVIF-compliant, we can often make them work. Please con-
tact the MOBOTIX Support for some guidance and timelines.
The MOBOTIX Cloud VMS can also support cameras that are manually configured and output RTSP streams.
This is an advanced feature, so please contact our support team for details on how to configure this for your
specific situation.
Using More Than One VMS
Some MOBOTIX Cloud VMS customers have attempted to utilize the multi-stream capabilities of cameras to
feed two different video management systems. We strongly advise against this. There is too much complexity
and crossover in the communications with the cameras to do this reliably. A camera should only com-
municate with the MOBOTIX Cloud VMS.
Camera Quality and Camera Failures
Today’s digital IP cameras are very complex. They contain a tremendous amount of software and hardware.
The software almost always has security issues and serious bugs. It is common for these cameras to crash
and hang. The MOBOTIX Cloud VMS will automatically do everything it can to reset and restart cameras that
crash or fail like this. However, cheaper cameras tend to crash and fail more often because the testing pro-
cesses applied to them by the manufacturer are less stringent. If you want a reliable system, we recommend
choosing MOBOTIX cameras.
The Web User Interface
The web user interface for MOBOTIX Cloud VMS is available at the following URL:
www.mobotixcloud.com/login.html
If you do not have an account that has been setup by a reseller, you should create a new account. Follow the
instructions and verify your email address to create the new account. Once you have your account, you can
add bridges and cameras.
Bridges and cameras must be added to your account before you can record video using the MOBOTIX Cloud
VMS. Layouts are used to display the cameras, and to group them according to the needs of the user.
Introduction
Cameras for the MOBOTIX Cloud
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