Draft
48
DOC-0132 Crewsafe User Manual v.1.2
Mobilarm Ltd. © 2009
11.1
Troubleshooting Guide
ALARMS
PROBLEM
SOLUTION
Someone has set
of a duress alarm
by mistake, how
do I turn it off?
There are two ways to turn off a false duress alarm:
1. Press and hold the BUTTON on the Tag that the alarm
originated from for three seconds. This sends a message to the
network to cancel the duress alarm state. Once canceled, the
Tag and all system components return to the active monitoring
state.
2. Press and hold the DIM and ALARM buttons simultaneously on
the Display Console for 5 seconds. This removes the Tag from
being in an active monitoring state on the Display Console.
Someone has
dropped a Tag
overboard and
lost it, how do I
turn off the
alarm?
To cancel a false man overboard alarm across the Crewsafe
network, press and hold the DIM and ALARM buttons
simultaneously on the Display Console for 5 seconds. This
removes the Tag from being in an active monitoring state on the
Display Console - effectively placing it into standby mode. To
remove a permanently lost Tag, perform a factory reset and switch
all remaining Tags on so that they rejoin the network.
Someone has
walked off the
vessel while
wearing an active
Tag, the man
overboard alarm
is sounding so
how can I turn it
off?
The crew member has caused a false man overboard alarm. To
cancel a false man overboard alarm across the Crewsafe network,
press and hold the DIM and ALARM buttons simultaneously on the
Display Console for 5 seconds. This removes the Tag from being
in an active monitoring state on the Display Console - effectively
placing it into standby mode.
Someone has set
off a false alarm
using an Internal
Router, how do I
cancel it?
A false manual alarm can be cleared across the network by
pressing and holding the DIM and ALARM buttons simultaneously
on the Display Console for 5 seconds.
If someone sets
off a manual
alarm, how can I
identify where the
alarm has
originated from?
If you are not sure who has set the alarm off, you can mute the
entire system, except for the Internal Router that the alarm
originated from, by pressing the ALARM button on the Display
Console. The router that initiated the alarm continues to emit loud
repetitive tones and strobe to enable the crew on a vessel to
identify the source of the alarm.
Every time
someone goes to
one section of the
vessel an man
overboard alarm
is activated, even
though nobody
If the network is not providing sufficient coverage over all areas of
the boat a man overboard alarm may be activated. This occurs
because the Tag loses contact with the network and the system
thinks the person has fallen overboard. This can be solved by
adding another router to the section or sections of the boat that are
causing problems.
