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 4

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NSTALLATION

Installing, Removing or Replacing a Telephony Card

Important

To comply with the ISED and ACTA regulatory aspects, the label supplied with the telephony card must 

be applied on the exterior surface of the EX controller casing during the installation of the telephony card.

Procedure

1.

Make sure an adequate earth ground connection has been made between the grounding screw on 

the back of the EX Controller and an appropriate grounding point in your site. 

WARNING

Adequate earth ground connection of the ex controller is mandatory to avoid any damage 

or injuries.

2.

Wear an ESD wrist strap, ensuring that it makes good contact with bare skin.

3.

Attach the ESD wrist strap end to an earth ground (grounding screw on the back of the EX Controller 

or unpainted bare metal spot of a grounded equipment rack).

4.

Turn OFF the power switch of the EX Controller. 

NOTE

Redundant Power Supply units do not have a power switch.

WARNING

The controller unit must be turned off before adding, removing or swapping the system 

cards.

5.

Turn off the power sources used to power the EX Controller at the circuit breaker.

6.

Disconnect all cables (except the earth ground connection) from the EX Controller.

CAUTION

Power source cables must be disconnected last.

7.

Unscrew the two thumb screws of the slot where you wish to install or replace a card.

8.

Gently remove the blank plate or the existing card. 

NOTE

You can insert any type of card in any of the slots, but you must use the slots from 1 to 8, 

without leaving slots empty between two cards. Slot order is indicated on the front of the EX 

Controller (left bottom corner).
 
Important
The only restriction is regarding slot 1:

If you have a PRI and a DSP card, the PRI card must be installed in slot 1 and the DSP card 

must be installed in slot 2.

If you have a PRI card, it must be installed in slot 1.

If you have a DSP card, it must be installed in slot 1.

If you have no DSP or PRI card, all slots (1 to 8) must remain empty. 

NOTE

Be aware that if a card is installed and configured to be used in a slot, moving it to 

another slot will cause the configuration of the slot to be lost. Therefore the card will no 

longer work until it is reconfigured for the new slot.

Summary of Contents for MX-ONE

Page 1: ...EX Controller Installation Guide MiVoice Business MX ONE and MiVoice 5000 June 25 2019 ...

Page 2: ...m or by any means electronic or mechanical for any purpose without written permission from Mitel Networks Corporation Trademarks The trademarks service marks logos and graphics collectively Trademarks appearing on Mitel s Internet sites or in its publi cations are registered and unregistered trademarks of Mitel Networks Corporation MNC or its subsidiaries collectively Mitel or others Use of the Tr...

Page 3: ...ckage Checklist 5 Cleaning Instructions 5 Mounting Tools and Equipment 5 Tools 5 Equipment 5 Connectors and Indicators 6 Slots 6 Slot Order Important 6 LEDS 6 Switches 9 Connector and Cards 9 Endpoint Pinout 10 Power and Grounding 11 Chapter 4 Installation 12 Before You Begin 12 Installing the Unit on a Flat Surface 12 Before you start 12 Cards 12 Information to Know Before You Begin 12 Installing...

Page 4: ... CE Marking 17 Declaration of Conformity 17 RoHS Declaration of Compliance 17 RoHS China 18 Other Disclaimers 19 Attitude of Operation 19 FXO Card Standards of Compliance and Disclaimers 19 FXO Card Supported Standards 19 FXO Card Federal Communications Commission FCC Disclaimer 19 FXO Card Innovation Science and Economic Development Canada ISED Disclaimer 20 PRI T1 E1 J1 Card Standards Compliance...

Page 5: ...FETY RECOMMENDATIONS AND INFORMATION CHAPTER 1 SAFETY RECOMMENDATIONS Safety Recommendations Safety recommendations and information See the EX Controller and GX Gateway Safety Instructions document on EDocs ...

Page 6: ...ents Controller should be positioned to be accessible for future upgrade maintenance and trouble shooting and where cables can be easily connected Maintain a minimum of 25 mm 1 in clearance in front in the back on top under and on the sides of the controller Keep airflow around and through the vents of the controller clear of any obstruction Do not put books or paper on the controller Wiring Guide...

Page 7: ...ICS CHAPTER 2 REQUIREMENTS EX Controller Characteristics PARAMETER DESCRIPTION Dimensions Height 4 4 cm 1 75 in Width 48 3 cm 19 in Depth 36 5 cm 14 4 in Weight Weight 4 8 kg 10 6lb Power consumption 100 Vac 240 Vac 50 Hz 60 Hz 2A ...

Page 8: ...n site pre power check completed Mounting tools and equipment available Additional equipment available EX Controller received Quick start guide received Regulatory compliance and safety information received Warranty card received Software version verified Rack desktop mounting of chassis completed Initial electrical connections established Cable length limits verified Initial configuration perform...

Page 9: ...ack ESD wrist strap Earth ground cable WARNING The earth ground cable should be the same size 18 AWG minimum as the earth cable of the provided power cord Otherwise make sure the earth ground cable meets the standards and requirements of your local electrical code The type of the cable is likely to have VW 1 or RT1 mark ings on the cable Equipment RJ 45 cables for the WAN and LAN connections RJ 11...

Page 10: ... graphic indicate the slots and order in which they must be installed Slot order is indicated on the front of the controller left bottom corner Always start from slot 1 No empty slots must be left empty between two cards Controller with PRI and Analog Ports All PRI cards must be installed first starting from slot 1 DSP card must be installed in the next available slot Analog cards are installed la...

Page 11: ... power supply on both Power connectors Green rapidly blinking No WAN connectivity 3 Ready Green steady ON All lines are disabled operational state Green steady OFF All lines are disabled operational state Blinking 1 cycle per 4 seconds 75 duty At least one line is enabled and at least one line is disabled operational state 4 In Use OFF Lines idled and unlocked Yellow steady ON Lines in use and unl...

Page 12: ...1 Left LED speed OFF 10 Mbps Green 100 Mbps Yellow 1000 Mbps 8 ETH2 3 4 5 ext Right LED activity Green blinking variable rate Network Traffic Green steady ON No network traffic OFF Not connected 8 ETH2 3 4 5 ext Left LED speed OFF 10 Mbps Green 100 Mbps Yellow 1000 Mbps 9 READY Amber steady ON Indicates that the PRI port is in use OFF Indicates that the PRI port is not connected 10 IN USE Amber st...

Page 13: ... blinking one cycle per second 50 duty 12 to 16 seconds Initiates a factory reset of the EX Controller unit All LEDs steady ON 17 seconds or more No action taken NOTE A useful option if you have accidentally pushed the button and do not wantanyactionto be performed All LEDs steady ON Connectors Cards Description 6 USB1 USB connector 7 USB2 USB connector 8 SYNC IN 8 KHz TDM synchronisation pulse in...

Page 14: ...s and IP based PBX 14 ETH1 A 10 100 1000 BaseT Ethernet RJ 45 connector for access to a LAN WAN or computer This port is by default used for uplink WAN connection 15 ETH2 ETH3 ETH4 EXT ETH5 EXT 10 100 1000 BaseT Ethernet RJ 45 connector for access to a LAN WAN or computer These ports are used by default for LAN connections 16 FXS card with FXS ports RJ 11 connectors to attach a conventional teleph...

Page 15: ...11 CONNECTORS AND INDICATORS CHAPTER 3 GETTING STARTED Power and Grounding DESCRIPTION 1 POWER 1 connector 2 POWER 2 connector 3 Power switch 4 Grounding screw ...

Page 16: ...m 8 in from your monitor computer casing or other peripheral including speakers Cards Information to Know Before You Begin Make sure an adequate earth ground connection has been made between the grounding screw on the back of the controller and an appropriate grounding point in your site Adequate earth ground connection is mandatory to avoid any damage or injuries Wear an ESD wrist strap ensuring ...

Page 17: ...ned off before adding removing or swapping the system cards 5 Turn off the power sources used to power the EX Controller at the circuit breaker 6 Disconnect all cables except the earth ground connection from the EX Controller CAUTION Power source cables must be disconnected last 7 Unscrew the two thumb screws of the slot where you wish to install or replace a card 8 Gently remove the blank plate o...

Page 18: ...ir proper location on the EX Controller 1 Make sure an adequate earth ground connection has been made between the grounding screw on the back of the EX Controller and an appropriate grounding point in your site WARNING Adequate earth grounding connection of the ex controller is mandatory to avoid any damage or injuries 2 Wear an ESD wrist strap ensuring it makes good contact with your bare skin 3 ...

Page 19: ...LLATION CHAPTER 4 INSTALLATION MX ONE See Optional Installations on Document Centre MiVoice 5000 See Installation and configuration of Mitel EX Controller and Mitel GX Gateway AMT PTD PBX 0173 0 4 EN on Document Centre ...

Page 20: ...aration of Conformity UL Mark FCC Safety standard UL 60950 1 2nd Edition 2011 12 19 CAN CSA C22 2 No 60950 1 07 2nd Edition 2007 Am1 2011 IEC 60950 1 2005 2nd edition Am1 2009 with all national deviations EN 60950 1 2006 A1 2010 A11 2009 A12 2011 A2 2013 Emission EN61000 3 2 2006 A1 2009 A2 2009 EN61000 3 3 2008 FCC part 15 2016 subpart B class A EN55032 2015 class A ICES 003 2016 class A Immunity...

Page 21: ... cause harmful interference in which case the user will be required to correct the interference at his own expense Important Any modifications made to this device that are not approved by Mitel Corporation may void the authority granted to the user by the FCC to operate this equipment Innovation Science and Economic Development Canada ISED Disclaimer This Class A digital apparatus complies with Ca...

Page 22: ...18 ROHS CHINA CHAPTER 5 COMPLIANCE RoHS China EX controller complies with the China IEC 60950 1 safety deviation but does not have CCC approvals ...

Page 23: ... of all devices connected to one line should not exceed five 5 0 To be certain of the number of devices you may connect to your line as determined by the REN you should contact your telephone company to determine the maximum REN for your calling area If your telephone equipment causes harm to the telephone network the Telephone Company may discontinue your service temporarily If possible they will...

Page 24: ...istration Number Ringer Equivalence Number REN and USOC jack type for this equipment You must upon request provide this information to your telephone company If your telephone equipment causes harm to the telephone network the Telephone Company may discontinue your service temporarily If possible they will notify you in advance but if advance notice is not practical you will be notified as soon as...

Page 25: ...or household waste at the end of its working life For appropriate disposal and recycling instructions contact your local Mitel Corporation provider The Waste of Electrical and Electronic Equipment WEEE Directive 2002 96 EC was established by the European Union to minimize negative impact on the environment control hazardous substances and curtail landfill expansion by using the best available reco...

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