Mitel MIVOICE OFFICE 250, Installation And Administration Manual, Page: 280 / 585

MiVoice Office 250 Installation and Administration Guide
252
Using Terminal Emulation to Retrieve Online Messages
The USB-B port is provided to allow monitoring information online using a terminal emulation program
such as Windows
®
HyperTerminal. You will need a USB cable with a standard USB Type-A connector
on one end and a Type-B connector on the other end. This interface is only supported for terminal
emulation use. Do not plug any other device (USB hub, etc.) into the USB-B connection. Also, to
avoid a drop in system performance, do not monitor a live system for any length of time other than
for troubleshooting purposes.
To retrieve online message information:
1. Pick a time to monitor system information when the system is not in use or at a time when
system traffic is the lowest, if possible.
2. Make sure you have installed the driver that will allow a PC or laptop to access the USB-B port
(“Installing the USB-B Port Serial Driver” on page 251).
3. Attach a USB 2.0 cable to the USB-B port on the front of the chassis.
4. Attach the other end of the cable to a PC or laptop USB port (standard USB connector).
5. Start the terminal emulation program and set any
configuration options the program needs to com -
municate with the MiVoice Office 250. See the
documentation that came with the terminal emu -
lation program for this information. For the terminal
emulation program you use, set the following op -
tions if available:
• Communications Port: COM3
• Bits Per Second: 115200
• Data Bits: 8
• Parity: None or n.
• Stop Bits: 1
• Flow Control: None .
6. Enter the appropriate administrator account username and password. The “OLM>” prompt
appears on the screen, indicating you have logged in to the Online Monitor (OLM) shell.
To view a list of available commands
, type help or ? at the OLM prompt, then press the ENTER
key.
To exit
, type EXIT or . (period), then press the ENTER key.
NOTE
HyperTerminal does not support SSH encryption, which is required for TCP/IP connections.
The PuTTY
®
application can be used for these types of connections. A copy of PuTTY is
generally included on system software DVDs.
Chassis Front (CS Controller in this example)
USB-B