Mitel MIVOICE OFFICE 250, Installation And Administration Manual

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MiVoice Office 250 Installation and Administration Guide
518
Feature Keys
The following sections provide information on the phone feature keys.
Hot Keypad Keys vs. SPCL Key Required for Feature Code Entry Flag
Unless programmed to use the Special button when entering a feature code, all phones have “hot”
keypad buttons that allow dialing of feature codes, extension numbers, and trunk access codes
without pressing the Special button or lifting the handset. As soon as a keypad digit is pressed, the
digit is recognized by the system.
There is a system-wide option called “SPCL Key Required For Feature Code Entry” that, if enabled,
requires phone users to always press the Special button before entering a feature code.
Regardless of programming, if a phone user presses the Special button while on-hook, the display
shows
ENTER FEATURE CODE
. The user can enter the desired code or press a menu button.
Keymaps
A keymap group determines the layout of the buttons for all the phones assigned to that group. If
any of the buttons in the keymap group are user-programmable or undefined, they can be changed
by the phone user. Each node contains its own keymap programming.
For more information about keymaps, refer to the “Phones and Devices” chapter in the
MiVoice
Office 250 Features and Programming Guide
.
Each phone is assigned a standard keymap and can also have an alternate keymap. See page 520
for information about switching between standard and alternate keymaps.
When the system is in the default state, all phones are assigned to the default Keymap 1. There are
no individual pre-programmed keymaps for each of the specific phone types. Keymap #1 also acts
as the template for new keymaps, regardless of the phone type. For example, if keymap #1 is an
8660 keymap with the default Hold button programmed as a Forward button, any newly created
keymaps that have a Hold button, even Standard Display keymaps, will reflect this change. Because
keymap #1 is used as a template, it is recommended that you do not change this keymap.
As part of the installation procedure, the installer must make sure the phone buttons are labeled to
match their functions.
The buttons in each keymap can be assigned the following functions:
•
Cancel Key: No further programming is necessary. This button will be used to cancel a feature
or cancel an entry when in numeric mode.
• Call Key: Up to 10 CALL buttons can be assigned in each keymap. These buttons are used for
call access. They are not associated with specific trunks. Instead, they are assigned to calls in
the order that the calls are placed or received. In the following example, the user has three CALL
buttons.