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Quick Reference guide

MiVoice Deskphone 6920

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Summary of Contents for MiVOICE 6920

Page 1: ...Quick Reference guide MiVoice Deskphone 6920 ...

Page 2: ...devices and accessories ip phones 6900 series 6900 sip phones Prerequisites Your desk phone must be provisioned to your account or to your organization as a free seating phone Navigating the phone The desk phone consists of handset screen navigation select key numpad option keys and Soft keys S keys S keys can be configured with additional functions ...

Page 3: ...ings from left to right 1 Move here 2 S key 3 Favorites 4 Presence menu Keys Top soft keys End call Bottom soft keys Redial calls Menu Navigater On hold Contacts Mute Call log Answer with headset or speakerphone Voicemail Settings Volume ...

Page 4: ...ne Activity information is displayed in the bottom right with optionally End time of the current activity Examples Office Home Office Meeting End time Vacation End time Call Forward All calls that are redirected is displayed on the top right Voicemail number of unread voicemails is displayed on the top right Recording status icon is displayed on the top right from Backend 5 1 Recording On Recordin...

Page 5: ... username is displayed on the screen when the login is successful Log off 1 Press the Log off key 2 Press Enter Basic call handling Calling a user You can call a user in many ways 1 Dial the number 2 Press the shortcut key 3 Press and hold a quick dial key 4 Select the contact in your contact list or 5 Search for the contact in the directory and the call ...

Page 6: ...Check missed calls 1 Press the Call log S key A menu is displayed 2 Navigate with the up and down key and select Missed calls 3 Press Select A menu with missed calls is displayed 4 Check the missed call 5 Press left arrow key to exit the call list Outgoing Calls Make an internal call 1 Enter the number and press Dial Make an external call 1 Enter the full number and press Dial ...

Page 7: ...d to a number you want to dial Dial by speed Dial key Press and hold the keypad key 1 9 The number associated with the key is called Transferring calls Attended transfer 1 During your call press the Transfer This places the call on hold 2 Type the number to the 3rd party then press Dial 3 Wait until the call is answered 4 Ask the 3rd party if you should transfer the call 5 Transfer the call by pre...

Page 8: ...ther party is put on hold 3 After the third party has answered press the Conference key to start the conference Presence 1 Press the Presence menu S key The Presence menu is displayed The current presence is highlighted 2 Press the navigation up or down arrow key and select the preferred presence by pressing the navigation center select key or press the Select S key The presence states listed in t...

Page 9: ...that belongs to you for example a mobile phone or a desktop application you can move the call to another device Move call to another device 1 Press 6 on the device where the call shall be move to to move the call Common pick up 1 Press 5 to pick up a group members calls Enabled by System Administrator Advanced call handling Extensions Answer a call to an extension 1 The Extension function indicato...

Page 10: ... hear the other party in the speaker but the other party cannot hear you and the Mute key is lit 3 Press the Mute key to let the other party hear you Voicemail Call voicemail system 1 Press Voicemail S key Other extensions can be monitored from function keys on your telephone The monitoring keys are called Extension When the monitored extension is busy in a call the indicator next to the function ...

Page 11: ...s Contacts Display personal contact list 1 Press the S key configured with Favorites to bring up your personal contact list Search for a contact 1 Press the Directory search S key The Directory search is displayed 2 Enter your search information and press Enter A list is displayed 3 Choose a contact and press Select The system administrator can initiate a Group Inbox key on your phone Each Group I...

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