Interacting with Calls
11
Placing a Call Using the Call History
1.
Press the
Call History
line key.
2.
Use the
to scroll the list of missed, answered, or outgoing calls.
3.
With the name of the person you want to call displayed on the screen, do either of the following
to dial the call:
•
Pick up the handset to take the phone off hook.
•
Press the
button to take the phone off hook.
Interacting with Calls
This section describes the ways to interact with calls.
Placing a Call on Hold or Off Hold
• To place an active call on hold, Press
.
The line key light begins to flash slowly and after a short time, the phone beeps softly to remind
you that you have a call on hold.
• To take the call off hold, do either of the following:
-
Press
.
-
Press the flashing line key.
Transferring a Call
You can transfer a call in two ways:
•
In a blind transfer, you transfer the call without the other party first answering your call.
•
In a consultative transfer, you talk to the other party before completing the transfer.
Both types of transfer use a similar procedure.
To Do a Blind Transfer
1.
While engaged in a call, press the
Trans/Conf
line key.
2.
Dial the number to which you want to transfer the call.
3.
Do either of the following:
Note:
To close the call history, press
.
Notes:
1.
If the system administrator sets the Call Forwarding Always option to a programmable
key, the programmable key indicator is always on and the calls are forwarded to the
destination number or voice mailbox.
2.
If your phone is on hook while a call is on hold, you hear a reminder ring in 10 seconds
and at one-minute intervals.
Note:
Contact your system administrator to configure a programmable key for call transfer.
