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CALL HANDLING

11

Hold

11

Transfer

12

Conference

12

Conference Split

12

Add Held

13

Swap

13

Call Forward

14

Call Forward - Remote

15

Call Forward - End Chaining

15

Call Forward - Forced

16

Call Forward - Override

16

Messaging - Advisory

16

Messaging - Callback

17

Messaging - Cancel Callback

18

Messaging - Cancel All Callbacks

18

USING ADVANCED FEATURES

19

Account Codes

19

Call Park

19

Call Pickup

19

Campon

20

Do Not Disturb

20

Override

20

Paging

21

Direct Paging

21

Reminder

22

Music

22

Group Paging / Meet Me Answer

23

Trunk Flash

23

Record a Call

24

Tag Call

25

Summary of Contents for M7310N

Page 1: ...3300 CITELlink Gateway for 7000 Series Norstar Phones M7310N Phone User Guide...

Page 2: ...ns of it may be issued to incorporate any such changes Nothing in this document may be reproduced in any manner either wholly or in part for any use whatsoever without written permission from MITEL NE...

Page 3: ...your hearing 3 CUSTOMIZING YOUR PHONE 4 Ringer Control 4 Handset Receiver Volume Control 4 Speaker Volume Control 4 Display Contrast Control 4 Feature Keys 5 Language Change 5 MAKING AND ANSWERING CAL...

Page 4: ...Forced 16 Call Forward Override 16 Messaging Advisory 16 Messaging Callback 17 Messaging Cancel Callback 18 Messaging Cancel All Callbacks 18 USING ADVANCED FEATURES 19 Account Codes 19 Call Park 19 C...

Page 5: ...ROW DOWN ARROW Volume Up Volume Down and 14 personal keys Personal key 19 see Phone Buttons is always your Prime Line the remaining personal keys can be programmed as z Feature keys for example Swap Y...

Page 6: ...softkey z Text that appears on the display is identified by double quotes for example Language Button Number Description 1 Cancel 2 Superkey 3 Hold 4 Speaker 5 Prime Line 6 11 Personal Keys with indi...

Page 7: ...for the list of feature access codes you can use z When you have a message including new voice mail messages Message appears on the display and the MESSAGE key indicator turns on z You do not need to...

Page 8: ...s softkey To adjust the ringer volume press the No softkey then the Yes softkey 5 Press or until you hear the desired pitch volume 6 Press SUPERKEY Handset Receiver Volume Control To adjust the Handse...

Page 9: ...PERKEY 2 Press the No softkey until Personal Keys appears 3 Press the Yes softkey 4 Press a personal key that isn t a line key 5 Press the Change softkey 6 Press the No softkey until the desired featu...

Page 10: ...all key OR Press REDIAL Answer a call z Lift the handset OR Press the flashing Line appearance key and lift the handset Redial To redial the last number that you manually dialed 1 Lift the handset 2 P...

Page 11: ...revious letter press the softkey before proceeding If required use the softkey to add a space between the first and last name To use Phonebook 1 Press the Phonebook softkey 2 Enter the name of the des...

Page 12: ...key 3 Press the Change softkey 4 Press the Yes softkey 5 Do one of the following To enter a new number dial the number Press HOLD between digits to create a pause during dialing press HOLD more than...

Page 13: ...Lift the handset 2 Dial 67 3 Enter an index number between 00 and 09 4 Dial the number to be stored press Hold between digits to create a pause during dialing press Hold more than once to lengthen th...

Page 14: ...ng up while using Handsfree Operation z Press CANCEL To temporarily disable the microphone during Handsfree Operation z Press SPEAKER the SPEAKER indicator turns off To re enable the microphone and re...

Page 15: ...all when you hear ringback z Communicate by using the speaker and the microphone OR Lift the handset To terminate a call z Press CANCEL OR Wait for the caller to hang up CALL HANDLING Hold To place a...

Page 16: ...Transfer press CANCEL Conference To form a Conference when a two party call is already in place or to add another party to an existing Conference 1 Press TRANS CONF 2 Dial the number of the next party...

Page 17: ...Press the flashing line key To add a call on Hold to an existing conversation or conference 1 Press the Addheld softkey 2 Press the flashing line key Swap To call another party when you are in an esta...

Page 18: ...until Call Forwarding appears 3 Press the Yes softkey 4 Press the Next softkey until the desired type of Call Forward appears see above 5 Press the Review softkey 6 If a number is already programmed p...

Page 19: ...orwarding 1 Lift the handset 2 Dial 77 3 Dial the extension of the remote station 4 Hang up To cancel Call Forward Remote from the station that was forwarded 1 Press SUPERKEY 2 Press the No softkey un...

Page 20: ...e extension number Messaging Advisory To turn Messaging Advisory on 1 Press SUPERKEY 2 Press the No softkey until Advisory Msgs appears 3 Press the Yes softkey 4 Press the Next softkey until the desir...

Page 21: ...was sent press the More softkey To display the number of the caller press the More softkey twice 5 Do one of the following To call the message sender press the Call softkey To delete the message press...

Page 22: ...6 If you are changing or clearing your password do one of the following To change your password enter your new password and press the Enter softkey To clear your password enter 0 7 Enter your new pass...

Page 23: ...verified account code press the Yes softkey For a non verified account code press the No softkey Call Park To retrieve a call parked by the attendant 1 Lift the handset 2 Dial 23 3 Dial the console ID...

Page 24: ...z Do one of the following Press TurnOn to activate Do Not Disturb Press TurnOff to deactivate Do Not Disturb To activate Do Not Disturb from a remote station 1 Lift handset 2 Dial 5 3 Dial the number...

Page 25: ...ial the extension number 4 Speak to the dialed party after the tone If Handsfree Answerback has been turned on at your phone and you receive a Direct Page while your phone is idle or while you are on...

Page 26: ...o one of the following To change the Reminder press the Change softkey enter the new time and press the Save softkey To cancel the Reminder press the Clear softkey To exit without canceling the Remind...

Page 27: ...one of the following To page your prime page group press To page a specific page group dial the page group directory number 4 Speak to the dialed party after the tone To respond to a Group Page by usi...

Page 28: ...tomatically begin recording external calls when you or the other answers To pause recording z Press the Pause softkey To resume recording after pausing z Press the Resume softkey To stop a recording w...

Page 29: ...s You can only tag calls during an active two party call Note Tagging a call unecessarily may result in fines or other penalties To tag a malicious call z Press the Tag Call feature key See Feature Ke...

Page 30: ...Trademark of Corporation Copyright 2004 Corporation All rights reserved Mitel Networks Mitel Networks...

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