Mitel Inter-Tel Axxess, Administrator'S Manual, Page: 66 / 384

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Administrator Procedures
Inter-Tel
®
Axxess
®
Administrator Guide — Issue 11.0, May 2008
Seizing a Device
SEIZING A DEVICE
For troubleshooting purposes, the Seize Device feature code allows an Administrator to enable
diagnostics mode and then seize a specific trunk or extension by entering the board, circuit,
and device number.
The Seize Device is affected by trunk restriction. The Administrator’s station must have outgo-
ing access permission for the trunk to seize it. Toll restriction is applied to any calls placed
after the seizure of the trunk.
To seize a device:
1. While on-hook, enter the Diagnostics Mode feature code (9900 or 9100) to turn on
diagnostics mode. The display shows DIAGNOSTICS ON.
2.
Press the Special button and enter the Seize Device feature code (9973 or 9173). The
display shows ENTER BOARD.
3.
Enter the board number on which the device to be seized is located (if you enter a single
digit, press
after the digit to continue). (If you enter an invalid board number, the
display shows INVALID BOARD NUMBER.) Do not enter the CPU board number (0).
The display shows ENTER PORT.
4.
Enter the port (circuit) number of the device to be seized (if you enter a single digit,
press
after the digit to continue). Valid numbers depend on the type of board. (If you
enter an invalid board number, the display shows INVALID BOARD NUMBER.)
If there is only one device on the selected port, the selected device is seized as if the
user had directly entered the extension or trunk number.
If there is more than one device on the selected port, the display shows ENTER
DEVICE. Enter the number of the device to be seized. Valid numbers depend on the
type of devices installed. (If you enter an invalid board number, the display shows
INVALID BOARD NUMBER.) When the device has been selected, it is seized as if the
user had directly entered the extension or trunk access number.
5.
Enter the Diagnostics Mode feature code (9900 or 9100) to turn off diagnostics mode.
The display shows DIAGNOSTICS OFF.
For example, if you wanted to seize the T1 trunk on the tenth circuit of the T1C in card slot 3
(circuit 3.10.0), the entries would be as follows:
ENTER BOARD: 3
ENTER PORT: 10
(Device number not required.)
However, to select the first single-line device connected to the second circuit of the KSC in
card slot 5 (circuit 5.2.1), the entries would be as follows:
ENTER BOARD: 5
ENTER PORT: 2
ENTER DEVICE: 1
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