Mitel Inter-Tel Axxess, Administrator'S Manual, Page: 322 / 384

Page 306
Voice Processing Features
Inter-Tel
®
Axxess
®
Administrator Guide — Issue 11.0, May 2008
EM Directories
5. If more than 10 matches are located, the system prompts you to browse or filter the list.
Do one of the following:
•
Say “Yes” or press to browse the list. (See 4 on page 305 for options).
•
Say “No” or press to select the filter option and then respond to one of the fol-
lowing filter questions:
– The system begins by asking you if the name you are searching for is the last
name. If it is, say “Yes,” press
,
say the last name, or spell the last name.
– If you did not respond to the first question, the system asks if the name you
are searching for is the first name. If it is, say “Yes,” press
,
say the first
name, or spell the first name.
After the list has been filtered by first or last name, a smaller list of names is returned. You can
then browse the list and select the appropriate name (see 4 on
page 305 ).
To use the dialpad buttons to spell a name: When prompted, press the appropriate dialpad
buttons to spell the name. The number of times a button is pressed determines which character
is entered, as shown in the digit map table below. When adjoining characters are under the
same button, press
to advance to the next character. For example, 5666
66337777 enters “Jones.”.
Outside caller and non-display search method: Outside callers must use the “Quick Spell”
method of searching the directory, if ASR is not enabled. When an outside caller accesses the
voice mail directory, he or she is prompted to press the digits on the dialpad that correspond to
the name they are searching for. For example, dialpad button
corresponds to ABC, button
corresponds to DEF, etc. To enter the name “Jones,” the caller would press
. The system finds the closest match based on the caller’s entry.
NOTE:
Press for “Q,” for “Z,” and for punctuation marks.
Table 34.
Directory Digit Map Table
NUMBER OF TIMES BUTTON IS PRESSED
BUTTON 1 2 3 4 5
1 - & ( ) 1
2 A B C ‘ 2
3 D E F ! 3
4 G H I * 4
5 J K L # 5
6 M N O ñ 6
7 P Q R S 7
8 T U V ? 8
9 W X Y Z 9
0 @ : . , 0
1
2
1
1
FWD FWD
2
3 5 6 6 3
7
7 9 1