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System Features
Inter-Tel
®
Axxess
®
Administrator Guide — Issue 11.0, May 2008
Individual Station Forwarding Points
If a principal station or a station forwarding point is a member of a hunt group, calls placed to
the hunt group’s pilot number are unaffected by system forwarding. The hunt group calls will
be received at the station as usual and will not enter the system forwarding path.
A call follows only the forwarding path of the principal, even if a forwarding point has a for-
warding path of its own. The call that originated at the principal station will follow only the
principal station’s forwarding path.
INDIVIDUAL STATION FORWARDING POINTS
The ringing duration at each station
forwarding point is determined by the System Forwarding
Advance timer (defaults to 15 seconds)
.
If the station forwarding point is busy, the call will
camp-on until the System Forwarding Advance timer expires and then it moves to the next for-
warding point.
If the station forwarding point is in Do-Not-Disturb, the forwarding path will bypass that sta-
tion and immediately send the call to the next forwarding point.
If a forwarding point is a voice processing system application, and the system is unable to
communicate with the voice processing system, the call will bypass the forwarding point.
A station forwarding point can place calls or transfer calls to the principal.
HUNT GROUP FORWARDING POINTS
If a forwarding point is a hunt group, a call following the forwarding path will be sent to the
announcement station or overflow station as usual; it will advance to the next forwarding point
if not answered before the System Forwarding Advance timer expires.
The call will ring at the hunt group until the System Forwarding Advance timer expires. It will
then move to the next forwarding point. The No Answer Advance timer determines how long
the call will ring at each hunt group station, as usual.
If all stations in a hunt group forwarding point have Do-Not-Disturb or hunt group remove
enabled, the call will camp on until the System Forwarding Advance timer expires. The call
will then be sent to the next forwarding point.
Summary of Contents for Inter-Tel Axxess
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