Mitel Inter-Tel Axxess, Administrator'S Manual, Page: 213 / 384

Page 197 Answering Messages
System Features
Inter-Tel
®
Axxess
®
Administrator Guide — Issue 11.0, May 2008
Answering Messages
To answer messages at a display endpoint:
1.
When the desired message is displayed (as described above), press the button or the
REPLY
menu button while on- or off-hook. Depending on how the message was left,
an intercom call is placed to the station that left the message or to your message center.
NOTE:
If, when you respond to the message, the called station is unavailable (does
not answer a private call, is busy, or is in Do-Not-Disturb), your button continues
to flash (and the display indicates a waiting message) unless you immediately leave a
message before hanging up or cancel the message after hanging up. The message
waiting indications are canceled automatically only when you have actually connected
with the called station. Message indications from Voice Mail will only be cleared if you
save or delete the waiting Voice Mail message. The button will re-light if you
clear the message indication without saving or deleting the Voice Mail.
2.
If the button continues to flash, there is another message (display shows the
next message). Repeat step 1.
To answer messages at a non-display endpoint or single-line set:
1.
Inter-Tel Endpoints: If you see a flashing endpoint button, press the
button. Depending on how the message was left, an intercom call is placed to either the
station that left the message or your message center.
Single-Line Sets: If you hear single-line message waiting tones (six tones) after lifting
the handset or performing a hookflash/recall when the station is idle, enter the Message
feature code (365). Depending on how the message was left, an intercom call is placed
to either the station that left the message or your message center.
If the called station does not answer, is busy, or is in Do-Not-Disturb, you may hang up
or leave a message at that station before hanging up. You will continue to receive mes-
sage waiting indications (
button flash or tones), unless you left a message while
attempting to retrieve the message or canceled the message after hanging up. The mes-
sage waiting indications are canceled when you are actually connected with the called
station. Message indications from Voice Mail will only be cleared if you save or delete
the waiting Voice Mail message. The
button will re-light if you clear the mes-
sage indication without saving or deleting the Voice Mail message.
2. If message waiting indications continue, there is another message. Repeat this proce-
dure.
#
MSG
MSG
MSG
MSG MSG
MSG
MSG