Mitel INT4000, User Manual, Page: 47 / 62

Mitel ® INT4000 User Guide – Issue 6, December 2008
Page 35
Call Features
Using Telephone Directories
With telephone directories, you can use the dialpad to find names and numbers. You can then
use the directory information to make calls and access features. The telephone directory
searches for and connects to contacts or access features.
Telephone Directory
There are three subdirectories available in the Telephone directory:
•
Intercom : Find (and dial) intercom extensions.
•
Outside : Find (and dial) outside numbers listed in the company directory.
•
Feature : Find (and activate) system features.
The telephone Directory uses one of two search methods to find contacts or features:
Intelligent Directory Search (IDS) or Basic Search (see
page 36 ). Enter a full or partial
name with the dialpad buttons to search for a contact or feature. You can then contact the
person or access the feature by dialing the number or pressing a button.
Intelligent Directory Search
IDS simplifies searching for entries in a directory by allowing you to press a dialpad
button once rather than several times to enter a character. As you enter characters, IDS
displays the entry that best matches the characters entered (see the following examples).
NOTE
The search method used for your system (IDS or Basic) depends on your
software version.
NOTE
The intercom directory may display two similar entries, one without an
asterisk and one with an asterisk (“John Smith” and “*John Smith”). The
entry without an asterisk is a primary extension; the entry with an asterisk is
a secondary extension.
Intercom Directory
Feature Directory
Agent Help
375
*John Smith
67890
Outside Directory
EEE_Store
4809619000