R21,
2859-005
CLEARSPAN
®
ANYWHERE
Clearspan Anywhere allows you to make and receive calls from
any location, with only one phone number, one dial plan, one
voice mailbox, and a unified set of features. Call your colleagues
from your mobile with their extension, and move calls seamlessly
between your mobile phone and fixed phone. This (and more) is
all part of the Clearspan Anywhere solution.
To ensure that your account is set up for Clearspan Anywhere
functionality, contact your office administrator.
MAKE BUSINESS CALLS FROM YOUR
MOBILE
You can make calls from your mobile phone using your
Clearspan business number as the calling line ID.
1.
From your mobile, dial your Clearspan business number.
2.
Wait for the Two-Stage dial tone.
3.
Once you hear the tone, dial the destination number or
business extension. The called party sees your Clearspan
business number (not mobile number) as the calling line
ID.
MOVE CALLS FROM ONE PHONE TO
ANOTHER
With Clearspan Anywhere, you can move calls between phones.
FROM A MOBILE TO ANOTHER PHONE
While engaged in a call on your mobile, from your desk phone or
soft client, call *11. The call is seamlessly moved to the new
phone and the mobile call is dropped.
FROM ANOTHER PHONE TO A MOBILE
1.
While engaged in a call, dial your Clearspan business
number from your mobile phone, and wait for the Two-
Stage dial tone.
2.
Once you hear the tone, dial *11.
ADD OR REMOVE CLEARSPAN
ANYWHERE LOCATIONS
USING THE WEB PORTAL
1.
In the Clearspan web portal, choose
Clearspan Anywhere
from the
Call Control
page.
2.
Click
Add
.
3.
Enter information for the location settings on the
Phone
Number
and
Selective Criteria
tabs.
4.
Click
OK
.
USING CLEARSPAN COMMUNICATOR
1.
In Clearspan Communicator, select Preferences.
2.
Choose
Incoming Calls
from the drop-down.
3.
Make sure Clearspan Anywhere is enabled.
4.
Add, remove, or change phone
“Locations”.
CONTROL YOUR REACHABILITY
Clearspan allows you to control whether people can reach you at
configured Clearspan Anywhere locations. When you disable a
location, business calls go to your other phones as usual, and
callers receive a voice mail if you do not answer.
DEACTIVATE A CLEARSPAN ANYWHERE
PHONE
From the phone to be deactivated, dial *13.
ACTIVATE A CLEARSPAN ANYWHERE
PHONE
From the phone to be activated, dial *12.
SPECIFY YOUR REACHABILITY FROM THE
WEB PORTAL
Using your web portal, you can specify for each of your
Clearspan Anywhere locations who can reach you at that
location, when they can reach you, and for what types of calls.
1.
In the Clearspan web portal, choose
Clearspan Anywhere
from the
Call Control
page.
2.
Click
Edit
on the row of the phone number that you want to
enable or disable.
3.
Check or uncheck
Enable this Location
.
4.
Click
OK
.
CONFIGURE CLEARSPAN ANYWHERE
SETTINGS
You can configure several settings for Clearspan Anywhere.
To configure Clearspan Anywhere using the web portal,
choose
Clearspan Anywhere
from the
Call Control
page
To configure Clearspan Anywhere using Clearspan
Communicator, select
Incoming Calls
from the
Preferences
menu, and choose your Clearspan Anywhere
settings.
