Mitel Aastra 470 Page 34 System Manual Download | Manualshive

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System Overview

34

Aastra 470 as of R3.2

syd-0337/1.6 – R3.2 – 09.2014

Third-party CTI

Third-party CTI is an user-friendly multi-station solution. In contrast to first-party
CTI, third-party CTI controls and monitors several system phones (including cord-
less phones) via the central telephony server, which is connected with the commu-
nication server. In addition phones on ISDN and analogue interfaces can also be
monitored. PC and phone allocation is handled by the telephony server.

Connection via Ethernet with OIP

The CTI Third party connection is effected via Ethernet using the Open Interfaces
Platform (OIP). To this end the OIP is installed on the telephony server.

Application example

• Busy indicator

• Group functionality

• Networked CTI solution

• Automatic Call Distribution (ACD)

2. 7. 2. 4

ISDN interface

Aastra 400 supports the ISDN protocols ETSI, DSS1 and QSIG. Besides the possibility
of networking various systems into a PISN (Private Integrated Services Network) via
the ISDN interface, these protocols also provide various functions that can be used
for connecting external applications (e.g. IVR systems, fax server, voice mail sys-
tems, unified messaging systems, DECT radio systems).

2. 7. 2. 5

Configuration

The Aastra 400 communication server is configured via the web-based WebAdmin
application. Other components of the application include special accesses for hos-
pitality and hotel solutions as well as a configuration wizard.

2. 7. 2. 6

System monitoring

The system status is monitored with event messages which can be sent to various
internal or external destinations like printer, server, e-mail recipient, etc. Event mes-
sages are also accessible via the Open Interfaces Platform for application manufac-
turers.

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Summary of Contents for Aastra 470

Page 1: ...ocument contains information on the expansion stages system capacity installation configuration run ning and maintenance of this Aastra communication systems as well as their technical data It is intended for planners installers and system manag ers of Aastra 400 communication systems syd 0337_en 1 6 R3 2 09 2014 ...

Page 2: ...nd application interfaces 27 2 7 1 Aastra Applications 28 2 7 2 Application interfaces 30 2 7 2 1 Open Interfaces Platform 30 2 7 2 2 Message and alarm systems 32 2 7 2 3 CTI Computer Telephony Integration 33 2 7 2 4 ISDN interface 34 2 7 2 5 Configuration 34 2 7 2 6 System monitoring 34 2 7 2 7 Call logging 35 2 7 2 8 Hospitality Hotel 35 2 7 2 9 Voice over IP 35 2 8 First steps 35 2 9 Connection...

Page 3: ...ts 90 4 2 Fitting the communication server 91 4 2 1 Equipment supplied 91 4 2 2 Location requirements 91 4 2 3 Safety regulations 92 4 2 4 Flow of hot air 93 4 2 5 Desktop installation 94 4 2 6 Rack mounting 94 4 2 6 1 Rack mounting procedure 94 4 2 6 2 Fitting an additional fan 95 4 3 Earthing and protecting the communication server 98 4 3 1 Connecting the earthing wire 99 4 3 2 Connecting the ca...

Page 4: ...nterfaces 137 4 7 3 3 FXS terminal interfaces 142 4 7 4 Fan out panel FOP 150 4 7 5 Emergency fan out panel EFOP 154 4 7 6 Ethernet interfaces 160 4 8 Installing powering and connecting terminals 163 4 8 1 Digital system phones 163 4 8 1 1 General information 163 4 8 1 2 Aastra 5360 5361 5370 5380 164 4 8 1 3 Office 25 Office 35 and Office 45 45pro 166 4 8 1 4 Office 10 169 4 8 2 DECT radio units ...

Page 5: ...ion Notes 193 5 6 1 Licences 193 5 6 2 File management 194 5 6 3 System reset 194 5 6 4 Data backup 196 5 6 4 1 Auto Backup 196 5 6 4 2 Distribution service 197 5 6 4 3 Manual backup 197 5 6 4 4 Restoring a backup 197 5 6 5 Importing and exporting user data 198 6 Operation and Maintenance 199 6 1 Data Maintenance 199 6 1 1 What data is stored where 199 6 1 1 1 System software 200 6 1 1 2 File syst...

Page 6: ... card CPU1 217 6 3 7 CPU2 S CPU2 applications card 218 6 3 8 Replacing system terminals 219 6 3 8 1 DSI system phones 219 6 3 8 2 DECT terminals 219 6 4 Call Manager display and control panel 224 6 4 1 PIN control panel 224 6 4 2 On Off key 225 6 4 3 Status LED 226 6 4 3 1 Startup and operating state display 226 6 4 3 2 Boot mode 227 6 4 3 3 Error display with status LED 227 6 4 3 4 Boot menu 228 ...

Page 7: ...256 6 6 3 5 Measuring equipment for cordless systems 258 7 Annex 259 7 1 Systematic designation system 259 7 2 Equipment Overview 260 7 3 Technical data 261 7 3 1 Network interfaces 261 7 3 2 Terminal interfaces 262 7 3 3 Communication server 263 7 3 4 Dimensions of cards and modules 264 7 3 5 LAN switch 265 7 3 6 Digital and IP system phones 265 7 3 7 Aastra DECT radio units 266 7 4 Operation of ...

Page 8: ...ultitude of expansion cards and modules The business communication solution with all its elements was designed to cover the full spectrum of communication requirements of businesses and organizations in a user and maintenance friendly way The individual products and parts are co ordinated and cannot be used for other purposes or replaced by outside products or parts except to connect up other auth...

Page 9: ...00 communication system and to operate it effi ciently and correctly Make sure that the versions of the user documents comply with the software level of the Aastra 400 products used and that you have the latest editions Always read the user documents first before you install configure and put an Aastra 400 communication system into operation Ensure that all end users have access to the User Guides...

Page 10: ...excluded The manufacturers shall not be liable for any direct or indirect damage that may be caused by incorrect handling improper use or any other faulty behaviour Potential areas of particular risk are signalled in the appropriate sections of the user information Liability for loss of profit shall be excluded in any case Environment Aastra 400 products are delivered in recycled chlorine free cor...

Page 11: ...astra 470 communication server can also be operated redundantly using an auxiliary power supply For more information please refer to your communication server s system manual When the communication server is started for the first time all the configuration data is reset You are advised to backup your configuration data on a regular basis as well as before and after any changes Installation and ope...

Page 12: ...assistants to open the remote maintenance access to the com munication server only for the amount of time needed for access Instruct users with access rights to change their passwords on a regular basis and keep them under lock and key Protection against listening in and recording The Aastra 400 communication solution comprises features which allow calls to be monitored or recorded without the cal...

Page 13: ...be printed out Navigation in PDF format is based on the bookmarks table of contents cross references and index All these navigation aids are linked i e a mouse click takes you directly to the corresponding places in the Manual We have also ensured that the page numbering in the PDF navigation cor responds to the page numbering of the Manual making it much easier to jump to a particular page Refere...

Page 14: ... WebAdmin If an equals sign is entered in the WebAdmin search window fol lowed by a two digit navigation code the view assigned to the code is directly dis played Example Licence overview screen q9 The corresponding navigation code is available on the help page of a view Safety Considerations Special hazard alert messages with pictograms are used to signal areas of particular risk to people or equ...

Page 15: ...ions Aastra s clientele includes acknowl edged telephone and data network operators in North America Europe and Africa as well as Internet Service Providers and distributors of renown Aastra Technologies Limited TSX AAH is a leading company at the forefront of the enterprise communication market Aastra has its headquarters in Concord On tario Canada Aastra develops and distributes innovative busin...

Page 16: ...ies the system is particularly well suited for companies that operate in several locations Coverage can even be extended to the smallest branch offices at low cost Aastra 400 communication systems handle Voice over IP technology with all its benefits What s more the systems operate just as easily with traditional digital or analogue phones and public networks With the integrated Media Gateways any...

Page 17: ...ed communications and mul timedia services 2 2 1 Positioning Applications range from small businesses or branches to large companies at one or more locations Up to 36 users can be operated on the Aastra 470 communication server without licensing And with an expansion licence up to 400 users are possi ble The diagram below shows the Aastra 400 communication servers with their expan sion capacity fo...

Page 18: ...ublic network via local links for example with ISDN or SIP connections until contact with the AIN is restored SIP networking Networking based on the open global SIP protocol is the universal way of connect ing several systems with one another via the private data network or the internet Aastra 400 communication platforms can be used to network up to 100 other Aastra systems or SIP compatible third...

Page 19: ... there is a suitable model for every use Tab 1 Digital system phones of the Aastra 5300 family Product Principal common features Additional model specific fea tures Intuitive and user friendly menu prompting with Foxkey and central navigation key All the system features can be used Automatic update of the phone software Connection via DSI interface Two phones can be connected per DSI interface Pow...

Page 20: ...Headset socket Hands free feature Configurable team keys Dialog 4223 4 softkeys Product Principal common features Additional model specific fea tures Intuitive and user friendly menu prompting with Foxkey and central navigation key All the system features can be used ExcellentvoicequalityduetoAastra Hi Q wideband audio technology Automatic update of the phone software Connection via Ethernet Power...

Page 21: ... professional PC operator console Can be used purely as an IP softphone Aastra 1560ip or together with a system phone Aastra 1560 Graphical user interface with mouse and keyboard operation Can be used in an AIN as a network wide PC operator console Call management with internal and external queues Presence indicator presence profiles phone book and journal Operator groups and agent control Line ke...

Page 22: ...be used Automatic update of the phone software Backlit display and keyboard Headset socket Automatic handover and roaming Can be operated on both the DSI radio units SB 4 SB 8 SB 8ANT and the SIP DECT radio units RFP L32 IP RFP L34 IP and RFP L42 WLAN Aastra 622d Aastra 632d Aastra 650c 3 configurable side keys Vibra call Bluetooth interface USB Interface micro SD card interface Power battery opti...

Page 23: ... ration and operation of system fea tures through Aastra 400 integra tion XML browser compatible Automatic update of the terminal software Web user interface ExcellentvoicequalityduetoAastra Hi Q wideband audio technology Full duplex hands free operation speakerphone Several configurable line keys Three party conference possible locally on the phone Wall mounting possible Power over Ethernet Aastr...

Page 24: ...peration speakerphone Several configurable line keys Three party conference possible locally on the phone Wall mounting possible Power over Ethernet except Aastra 6730i Aastra 6731i Integrated 10 100 Mbit Ethernet switch for connecting a PC Aastra 6735i Aastra 6737i and Aastra 6739i Integrated 1 Gbit Ethernet switch for connecting a PC Backlit display Expansion key modules can be connected Headset...

Page 25: ... resolution the display type and size and the number of configur able or fixed function keys Product Principal common features Additional model specific fea tures Destination dialling keys Frequency dialling or pulse dial ling Handsfree Adjustable volume handset and loudspeaker System features can be used via function codes Headset connection Wall mounting possible Functions controllable via com m...

Page 26: ...ndly messaging and alarm systems can thus be implemented in combination with the IMS Integrated Message Server Other DECT phones can also be oper ated in GAP mode Analogue terminals All terminals phones fax modem etc approved by the network operator can be connected on the analogue terminal interfaces The communication system supports pulse and frequency dialling modes ISDN terminals ISDN terminal...

Page 27: ...lient AMC enable employees to log on to the company network using their mobile phones The AMCC Compact and AMCC 130 controllers allow mobile users to move back and forth between the internal WLAN coverage and the mobile radio network without the call be ing interrupted Moreover with Aastra SIP DECT and Aastra 600d series phones comprehensive solutions can be provided for wireless telephony on IP b...

Page 28: ...tions by other manufacturers Pre installed on the applications card of the Aastra 470 communication server Telephony Web Portal TWP Unified collaborative communication application with extensive mul timedia services Call management functions e mail text messaging chat Video conference circuits and desktop sharing Video and audio recordings Statistics functions Team functions such as presence key a...

Page 29: ...ing and monitoring a single sys tem or an entire network AIN Access control with user accounts and predefined authorization profiles Special accesses for hospitality solutions Integrated online help and configuration assistant Integrated in the communication server software package Aastra Hospitality Manager Integrated web based application used to operate functions in the hospital ity sector List...

Page 30: ...ns themselves are con nected directly to the OIP interface CORBA or the OIP TAPI service provider The applications access many powerful functions of the communication system and of OIP itself These added value services significantly broaden the use of the communication systems and provide a seamless convergence of computer and telephony applica tions for the user With the clearly structured interf...

Page 31: ...m is controlled eg Call Control or Configuration OIP as telephony server OIP can be used as a telephony server to provide CTI functionalities on telephony clients The Microsoft telephony server is now no longer required Added security is also provided with the different rights assignment OIP on several communication servers An OIP server can also be used as in an Aastra Intelligent Net To do so it...

Page 32: ...TASpro protocol is available via the communication server s Ethernet interface for applications in the security and alarming sector This protocol can be used to implement customised alarm applications An alarm appears on the display of system phones complete with the freely definable user functions that apply only to that alarm In addition the duration of the tone as well as its volume and melody ...

Page 33: ...different sys tems ensures And of course the communication system supports also First and Third Party CTI in terfaces for commercial CTI applications based on the Microsoft TAPI 2 1 standard Terminal supervision control on the communication server by third party applica tions via the CSTA protocol is also supported First party CTI A first party CTI is the direct physical connection between a phone...

Page 34: ...ic Call Distribution ACD 2 7 2 4 ISDN interface Aastra 400 supports the ISDN protocols ETSI DSS1 and QSIG Besides the possibility of networking various systems into a PISN Private Integrated Services Network via the ISDN interface these protocols also provide various functions that can be used for connecting external applications e g IVR systems fax server voice mail sys tems unified messaging sys...

Page 35: ...er s Ethernet interface is also possible The commercially available FIAS protocol is provided for this purpose 2 7 2 9 Voice over IP Aastra 400 provides gateways for implementing Voice over IP Besides the possibil ity to network systems via IP IP system phones and SIP phones can also be oper ated on Aastra 400 via the Ethernet interface 2 8 First steps If you are setting up an Aastra 400 communica...

Page 36: ...PSS1 SIP Provider Gateway Analogue public telephony network Applications server OIP TWP Aastra Mobile Client Plus Message and alarm systems Hotel Management Systems Fixed Mobile Convergence Applications server CTI call centre workstations Third Party CTI with telephony server CTI and TAPI First Party CTI via LAN with digital system terminal Audio source input Control inputs for switch group contro...

Page 37: ...s are also used on other platforms The DSP modules with Aastra 415 430 and the IP media modules with Aastra 5000 Fig 5 Overview of the expansion possibilities FXS Foreign Exchange Station DSI Digital Station Interface FXO Foreign Exchange Interface 1 x DSP SM DSPX1 2 x DSP SM DSPX2 IP media EIP1 8 IP media EIP1 32 4 x FXS 4FXS 8 x FXS 8FXS 32 x FXS 32FXS 16 x FXS 16FXS 8 x DSI 32DSI 16 x DSI 16DSI...

Page 38: ...ng an optional redundant fan unit It is powered by an internal power supply unit PSU2U An external auxiliary power supply unit APS2 is required for expansions involving a large number of power consuming terminals The auxiliary power supply unit also serves to increase the operating reliability If the internal power supply unit fails the external auxiliary power supply unit takes over the power sup...

Page 39: ...iew the figure below shows the open communications server from above with an additional fan fitted The housing cover is in two parts The up per rear cover must be removed for the purpose of fitting an additional fan see Fitting an additional fan page 95 for the procedure Fig 7 Aastra 470 basic system fitted with a redundant fan unit Plug in connections for the interface cards Backplane BP2U Intern...

Page 40: ... interfaces without call man ager card Fig 8 Position of the interfaces on the basic system Tab 14 Interfaces of the basic system Interfaces Number of entries Position Remarks Slot for Call Manager card CPU1 1 1 Device ships already equipped Slot for application card CPU2 1 2 Can be fitted as an option Slots for interface cards 71 1 1 fewer slot if CPU2 application card is fitted 3 Can be fitted a...

Page 41: ...l manager card The status of the interfaces is visible directly on the interfaces themselves thanks to the LEDs see also Ethernet interfaces page 160 Analogue voice and data terminals are connected via FXS interfaces The call man ager card comprises four of these configurable multifunctional interfaces see also FXS terminal interfaces page 142 The most striking display element on the call manager ...

Page 42: ...red only for systems which are to operate a large number of terminals without their own power supply As a redundancy for the internal power supply unit PSU2U If either the internal or the external power supply unit fails the system switches over to the intact power supply without interruption The external auxiliary power supply APS2 is also powered by the 115 230 V mains Interfaces display and con...

Page 43: ...ration is maintained even in the event of a mains outage an external uninterruptible power supply UPS must be used See also For the available power outputs using the various types of power supply and for connecting the power supplies see Powering the communica tion server page 100 24 VDC control 24 VDC 3 3 VDC control 3 3 VDC CPU1 CPU2 24 VDC 24 VDC 24 VDC 24 VDC Mains power 115 230 VAC Power cont...

Page 44: ...f the applications card is not used as the applications server is accessed via the WebAdmin configuration tool As the following schematic diagram shows all the cards are internally connected with one another via Ethernet Fig 11 Overview of the Aastra 470 Ethernet concept 100BT WAN 1 1 LAN 1 2 LAN 1 3 LAN 1 4 LAN LAN 1000BT 1000BT 1000BT 1000BT 1000BT 1000BT 100BT 100BT 100BT 100BT 100BT 100BT 100B...

Page 45: ...hardware are required to be able to use the functions Tab 16 System modules on the call manager card Max number of simultaneous Number of entries Total circuits for the functions 1 three party conference six party conference intrusion and silent intrusion 2 1 The functions can all be of the same type or used as a mix 2 Licence required 10 Circuits for the Call Waiting function 6 DTMF sender 9 DTMF...

Page 46: ... cards and modules An Aastra 470 basic system can be individually expanded using interface cards sys tem modules and an application card The number and position of the available slots are described in the chapter Interfaces display and control elements page 40 3 3 1 System modules With system modules a distinction is made between modules expandable as an op tion DSP modules IP media modules Call c...

Page 47: ... signalling protocol for PRI network interface in certain countries This means that for each DSP chip a specific number of voice channels is available for the corresponding functions Some of these functions are subject to a licence see also Licences page 67 Functions are allocated in WebAdminin the DSP configuration ym DECT Operation of a DECT system on DSI interfaces with cordless phones The voic...

Page 48: ... function can also be provided with IP media modules The necessary DSP resources are located on the IP media modules themselves Standard media switch and IP media switch are independent of each other and can be used as a mix see IP media module page 54 FoIP For reliable real time fax transmissions via an IP network using the T 38 fax pro tocol ITU T FoIP channels can be used without a licence Audi...

Page 49: ...hone FXO The basic resources fixed DSP functions on the call manager card cover 16 FXO interfaces For system configurations with more than 16 FXO interfaces this set ting provides additional dialling tone and busy tone receivers Note The values of the user definable FXO channels corresponds to the number of FXO interfaces not the number of additional dialling tone and busy tone re ceivers CAS CAS ...

Page 50: ... ISDN exchange BRI T PRI Internal voice mail system Auto attendant Internal announcement service Music on hold Conversation recording Queue with announcement IP endpoints IP system phone Aastra SIP terminal Standard SIP terminal DECT cordless phone via SIP DECT WiFi cordless phone via SIP DECT WiFi cordless phone via SIP access point WiFi mobile phone via AMC controller External via SIP provider I...

Page 51: ...hough more voice channels are availa ble per DSP in mode G 711 than in hybrid mode the volume of voice data is greater and requires a greater bandwidth Two VoIP channels per system can be used without a licence One VoIPChannels for Standard Media Switch licence is required for each additional VoIP channel G 711 G 729 The VoIP hybrid mode G 711 G 729 han dles both G 711 and G 729 for coding voice d...

Page 52: ...dio channels on this node that can be used exclusively for auto attendant Reserved for call recording Number of audio channels on this node that can be used exclusively for call recording Non reserved shared Number of audio channels on this node that can be used for voice mail auto attendant or call recording depend ing on where they happen to be required DECT VoIP1 1 Licence s required see also L...

Page 53: ...em can be used without a licence The G 711 VoIP channels of the configurable DSP chip on processor card CPU1 can be combined with G 711 VoIP channels of DSP modules If audio channels are configured and licensed the two basic audio channels that can be used without a licence are redundant see Tab 16 Audio channels and FoIP channels can only be configured on one DSP chip per node The system has to b...

Page 54: ...t are used by the standard media switch Fig 13 Design of the IP media modules IP media modules can be fitted both on the processor card CPU1 see Fig 9 and on the 1PRI and 2PRI trunk cards see Fig 15 The modules are not stackable Tab 23 IP media module The number of VoIP channels per IP media module depends on both the type of module and the use of voice channels Tab 24 Max number of voice channels...

Page 55: ... charge modules Call charge modules are fitted to FXO cards The call charge modules available match the number of ports on the FXO cards Only 1 call charge module can be fit ted to each FXO card Tab 25 Call charge modules Type Number of modules per 4FXO trunk card Number of modules per 8FXO trunk card Number of modules per 16FXO trunk card 4TAX1 1 The availability of the call charge modules depend...

Page 56: ...nfigurable BRI S T This means that these cards cannot be clearly assigned to any particular category They are listed both among the trunk cards and the terminal cards Up to 2 IP media modules can be fitted on PRI cards Each FXO card can be fitted with one call charge module The number of RJ45 sockets on the front depends on the type of interface card On cards with 16 or more interfaces part or all...

Page 57: ...nterfaces can be individually configured to BRI S or BRI T Tab 26 Trunk cards Type Network inter faces per card Max number of cards per system Remarks 1PRI 1 PRI 71 1 1 fewer card if CPU2 application card is fitted Can be fitted with 1 IP media module Contains 30 B channels 10 B channels can be used licence free 2PRI 2 PRI 71 Can be fitted with 2 IP media modules Contains 2 30 B channels 2 10 B ch...

Page 58: ... or BRI T Tab 27 Terminal cards Type Terminal interfaces per card Max number of cards per system Remarks 4FXS 4 FXS 71 1 1 fewer card if CPU2 application card is fitted Interfaces individually configurable 2 interfaces on each card X 1 and X 2 are designed for long lines 8FXS 8 FXS 71 Interfaces individually configurable 2 interfaces on each card X 1 and X 2 are designed for long lines 16FXS 16 FX...

Page 59: ...ents of the applications card The meaning of the status LEDs is explained in the chapter Application server dis play and control panel page 230 The maximum permissible current input at the USB interfaces varies 1 The application card CPU2 is no longer available Interfaces display and control elements Number of entries Position Remarks On Off button with integrated status LED 1 1 Ethernet interface...

Page 60: ...cations card are not needed Note For licensing reasons the front side connections are to be used for main tenance purposes only Installing user specific applications is prohibited See also For more information about installing configuring and upgrading the software of the application card see the CPU2 S application card installa tion manual Front side USB interfaces Internal USB interfaces Max cur...

Page 61: ...em capacity Max number Aastra 470 AIN with Aastra 470 as Master Nodes in a transparent network AIN 41 Nodes with SIP networking 100 Users 4001 2 600 Terminals per user3 16 16 Simultaneous connections Without IP and without DECT internal external 184 250 IP not IP internal external 184 250 IP IP internal 250 250 IP IP via SIP access channels external 240 240 DECT not DECT internal external 50 250 D...

Page 62: ...0i see 11 see 11 Switch groups 50 50 Positions per switch group 3 3 Hotline destinations 20 20 Emergency destinations 50 50 Emergency numbers 10 10 Allocations of external call numbers to internal call numbers 1000 1500 External digit barring 16 16 Internal digit barring 16 16 Predefined text messages 16 16 Announcement message groups 50 50 User per announcement message group 16 16 Data service ta...

Page 63: ...s 3 Only 1 operator console 1 Aastra 2380ip 1 BluStar 8000i 1 Aastra BluStar for PC and 2 DECT cordless phones are possible for each user 4 This is the maximum value for connections set up already Since DSP resources are required to set up con nections this value may be reduced 5 In the Secure VoIP modes the maximum values cannot be achieved with the selection i the DSP settings Secure G 711VoIP m...

Page 64: ...f phone directories 5 Constant load calls per hour 1000 Interface Terminal type Terminal per Aastra 470 per AIN with Aastra 470 as Mas ter per inter face Miscella neous Terminals including virtual terminals and integrated mobile phones 600 600 Terminals excluding virtual terminals and integrated mobile phones 400 600 DSI AD2 Terminals on DSI AD2 interfaces total 400 600 Digital system phones Aastr...

Page 65: ...stra 6865i Aastra 6867i Aastra 6869i Aastra 6730i Aastra 6731i Aastra 6735i Aastra 6737i Aastra 6739i Aastra 6753i Aastra 6755i Aastra 6757i BluStar 8000i 400 600 Aastra BluStar Softphones 400 600 Standard SIP terminals 400 600 Aastra Mobile Client Controller 10 10 Virtual terminals 400 600 Integrated mobile phones with or without AMC 255 255 Integrated mobile phones with an AMCC Compact AMCC 130 ...

Page 66: ...in each case 3 Maximum of 2 simultaneous call connections 4 Transmission with the T 38 protocol is recommended for Fax over IP The corresponding DSP resources need to be allocated Max number Aastra 470 AIN with Aastra 470 as Master Ethernet interfaces 3 per node Network interfaces total FXO BRI T PRI BRI S ext 56 288 Terminal interfaces total DSI FXS BRI S 228 600 DSI terminal interfaces 224 600 A...

Page 67: ...eive a voucher instead of a licence code log on to Aastra Connect with your partner login Description of available licences General information and software Temporary Activation Definitive Activation1 The communication server is activated for a duration of 90 days following initial commissioning After this period the communication server switches to re stricted operating mode see Restricted operat...

Page 68: ...ired at all the nodes in order to update to a new software release for the communication server Terminals Aastra 2380ip Softphones One licence per terminal is required to operate the IP softphones Aastra 2380ip The licences are needed to register the terminals on the system Aastra 5300ip Phones One licence per terminal is required to operate the IP system phones Aastra 5360ip Aastra 5361ip Aastra ...

Page 69: ...allows mobile users to move back and forth between the in ternal WLAN coverage and the mobile radio network without the call being in terrupted SIP Terminals One licence is required per terminal to operate standard SIP terminals The li cences are needed when registering the terminals on the system and can be used even if Aastra SIP Terminals licences are missing Video Terminals To be able to use t...

Page 70: ...dio Record Play Channels licences A licence is required to use the Auto Attendant function In a VoIP environment VoIP channel licences are also required for converting the voice data when using the internal voice mail sys tem Audio Record Play Channels This licence enables an additional audio channel for recording or playing back audio data for voice mail auto attendant or call recording This lice...

Page 71: ...is needed for the Silent intrusion feature which is similar to the Intru sion feature The difference is that the user intruded upon receives neither a visual nor an acoustic signal of the intrusion The feature is used mainly in call centres One licence is required per system AIN Analogue Modem This licence allows remote maintenance of an Aastra 415 430 using an analogue modem For this the Modem fu...

Page 72: ... phones on the system and connection to the public network via an SIP provider However as soon as voice mail functions the announcement service or music on hold is used VoIP channel licences are required as the use of these functions entails a conversion of the voice data Aastra Intelligent Net In an AIN the licence can also be used for the connections between the nodes Two VoIP channel licences a...

Page 73: ...e depending on where the B channel is currently being used SIP Access Channels The connection of the system to a SIP service provider or the networking of the systems via SIP requires one licence per channel Aastra Intelligent Net In an AIN all the SIP licences are always acquired for the Master The number of licences determines the maximum number of simultane ously active voice channels regardles...

Page 74: ...itional media channels for simultaneously transmitting and receiving fax messages maximum number 8 media channels Aastra 400 Embedded Fax Clients Additional users configurable with fax mailbox Aastra Dialer This licence allows you to use the Aastra Dialer CTI application The number of li cences determines the simultaneously active user assigned Aastra Dialer appli cations Hospitality Manager This ...

Page 75: ...OpenCount Users This additional licence enables a defined number of users to be monitored via OpenCount All OpenCount users must be licensed otherwise a warning is generated Advanced Messaging Enables the SMPP protocol to be used for integrating an SMS server and 9d cord less phones to be logged on as system phones Ascom Wireless Solutions prod ucts User friendly messaging systems can then be impl...

Page 76: ...tocol for Instant Messaging and Presence Leverag ing Extensions is a protocol for exchanging presence information and is used between SIP endpoints terminals network interfaces and nodes MSRP Mes sage Session Relay Protocol is a protocol used for exchanging data between SIP clients e g for chats This combined licence defines the number of users who can use one or both protocols for third party app...

Page 77: ...ible for the satel lites in offline mode To ensure autonomous VoIP and QSIG traffic temporarily cer tain licences are enabled in the satellites concerned for the duration of offline oper ation or for a maximum of 36 hours the licences are not visible in WebAdmin The licence overview Tab 34 shows which licences are affected To ensure longer of fline operation the necessary licences must also be acq...

Page 78: ...Software Software Release Allows a particular soft ware release to be oper ated Restricted 2 unrestricted per nodes also in AIN Terminals Aastra 2380ip Soft phones Number of registered Aastra 2380ip IP soft phones 0 per licence 1 addi tional IP softphone In the AIN onlyonthe Master otherwise per node Aastra 5300ip Phones Number of registered Aastra 5360ip Aastra 5361ip Aastra 5370ip and Aastra 538...

Page 79: ...nal per licence In the AIN onlyonthe Master otherwise per node Video Terminals Use of the video func tionalityofastandardSIP terminal 0 Additional licence for SIP Terminals 1 addi tional standard SIP terminal with video functionality per licence In the AIN onlyonthe Master otherwise per node Dual Homing Number of registered Aastra 6700i 6800i SIP phones on a backup communication server 0 per licen...

Page 80: ...e mail auto attendant or call recording In the AIN onlyonthe Master otherwise per node Auto Attendant Use of the auto atten dant function unavaila ble enabled In the AIN onlyonthe Master otherwise per node Number in Queue Use of the function queue with announce ment unavaila ble enabled In the AIN onlyonthe Master otherwise per node Features Secure VoIP Encrypted VoIP connec tions using SRTP and T...

Page 81: ...r otherwise per node SIP Access Channels Simultaneously usable channels to an SIP pro vider 0 Per licence 1 addi tional SIP access chan nel In the AIN onlyonthe Master otherwise per node Lync Option for SIP Access Channels Enables using a SIP access channel with Lync specific options and features 0 Additional licence for SIP Access Channels Per licence one addi tional channel with Lync specific op...

Page 82: ...y active user linked Aastra Dialer applica tions 0 1 20 or 50 additional instances per licence In the AIN onlyonthe Master otherwise per node 3 Hospitality Manager Use of Aastra Hospitality Manager unavaila ble enabled In the AIN onlyonthe Master otherwise per node Hospitality PMS Interface Use of the PMS interface and therefore the FIAS protocol unavaila ble enabled In the AIN onlyonthe Master ot...

Page 83: ...e state ments invoicing etc unavaila ble enabled In the AIN onlyonthe Master otherwise per node Aastra OpenCount Users Additional licence Ena bles a defined number of userstobemonitoredvia OpenCount 0 1 20 or 50 additional users per licence In the AIN onlyonthe Master otherwise per node Advanced Messag ing SMPP protocol for inte gration of an SMS server and registration of 9d cordless phones as sy...

Page 84: ...he CSTA protocol 0 1 20 50 or 100 CSTA sessions per licence In the AIN onlyonthe Master otherwise per node Presence Sync via SIMPLE and MSRP Number of users who can use one or both protocols for the third party applications 0 1 20 or 50 additional users per licence who may use both proto cols In the AIN onlyonthe Master otherwise per node SMPP4 SMPP protocol unavaila ble enabled In the AIN onlyont...

Page 85: ...Tab 35 Available power output for various types of power supply To calculate the power output available for the connected terminals P terminals you need to deduct from the power specifications in Tab 35 P total the power con sumption of the basic system the interface cards the DSP modules the IP media modules the CPU2 applications card and the redundant fan unit P hw Tab 36 Power requirements of A...

Page 86: ...ic the wire diameter and the line length to the connected terminals The val ues in the following table are average values under the following assumption Phones traffic volume Call Connection 38 Ringing 2 SB 4 radio unit Active call connection on 2 channels SB 8 radio unit Active call connection on 4 channels Background lighting Aastra 5380 30 active LEDs on terminals and expansion key modules 20 a...

Page 87: ...sion key module Dialog 4222 Dialog 4223 45 Radio unit without power supply unitSB 4 DSI AD2 interface 1500 3 3 The value applies to radio units with hardware version 2 The value for hardware version 1 is 300 mW lower Radio unit without power supply unitSB 8 2 DSI AD2 interfaces 1350 4 4 The value applies to each interface and to radio units with hardware version 2 The value per interface for radio...

Page 88: ...ce again The overload shutdown works in principle for all three types of power supply see Tab 35 However it triggers particularly in cases where only the internal power supply unit is available and a large number of terminals are operated without their own power supply If an overload occurs either reduce the required supply power e g by powering DECT radio units and or system phones locally or use...

Page 89: ...rminal interface The power supply per terminal interface is determined by the interface type The interface load depends on the following variables Terminals used incl auxiliary devices Bus configuration Line length and conductor cross section For information on the calculations refer to Terminal interfaces page 129 ...

Page 90: ...side connection of the interfaces and the installation powering and connection of system terminals 4 1 System components The figure below shows the components of the Aastra 470 communication server complete with the additional options Fig 17 System components with mounting options Mounting plates for auxiliary power suply unit Aastra 470 basic system housing Fan out panel FOP Screw covers on the r...

Page 91: ...quirements can cause the communica tion server to overheat damaging electrical components and or the sur rounding area An event message is generated if the heat dissipation is insufficient Appropriate measures must then be taken immediately to improve heat dissipation e g providing the required clearances or lowering the ambi ent temperature Tab 39 Aastra 470 Location requirements Heat radiation D...

Page 92: ...nication server from the power supply Wait at least one minute so the charged capacitors have time to dis charge Warning Components interface cards or system modules can be damaged by electrical voltage Always disconnect the communication server from the power supply before removing the housing cover Warning Components can be damaged by electrostatic discharge when touched Always touch the earthed...

Page 93: ... power supply unit and exits the housing through the fan aperture Fig 18 Flow of hot air The fan speed depends on the ambient temperature the number of cards and modules and the communication server load and continually adapts to the cur rent temperature inside the housing Note Make sure all the housing openings on the communications server are always closed and secured by screws during operation ...

Page 94: ...ing of the Aastra 470 communication server allows it to be installed horizontally in a 19 rack Be sure to observe the following The communication server takes up the space of 2 height units units inside the 19 rack 1 height unit corresponds to 44 45 mm Several communication servers can be stacked directly on top of one another To do so make sure the rubber feet are removed first With interface car...

Page 95: ...s an event message allowing the defective fan or both fans to be replaced Note Fans have a limited service life So if a fan fails become of age approx 5 years it is advisable to replace both fans as a precautionary measure Materials required Aastra 470 additional fan premounted on fastening frame Set of screws for additional fan Screwdriver To install the additional fan proceed as follows 1 Shut d...

Page 96: ...e no cards fitted yet Result After assembly this can lead to cards which cannot be fitted not making connection properly cannot be detected etc Remedy Check the proper fitting of the backplane in the 4 bottom guide slots Tip May be you have to push the backplane slightly backwards since the contact springs behind the fastening brackets create a certain counter pressure see in Fig 20 Check that the...

Page 97: ...470 as of R3 2 syd 0337 1 6 R3 2 09 2014 Fig 20 Proper fitting of the backplane BP2U 1 2 3 3 fastening brackets with contact springs 4 bottom guide slots 4 top guide slots Backplane BP2U Must be flush Upper rear housing cover ...

Page 98: ...onnection before connecting to the communications network Disconnect the communication server from the communications net work before carrying out maintenance work Warning Transient overvoltage can occur on the mains and on the communica tions network Protect each line installation leading from the building by using one surge voltage protector per core at the isolating point main distribution fram...

Page 99: ... screw and a spring washer Fig 21 Earthing connection Fig 22 Earthing of the communication server in the case of direct cabling and indirect cabling Aastra 470 Aastra 470 Indirect connection Direct connection Copper wire yellow green 2 5 mm2 protected 4 0 mm2 unprotected Copper wire yellow green 2 5 mm2 protected 4 0 mm2 unprotected Main distribu tion board Building earth Building earth Protective...

Page 100: ... server and therefore with the building earth Note Connect the cable screens to one another at the splitting point only Observe the tree structure principle to prevent earth loops Fig 23 Tree structure principle 4 4 Powering the communication server The communications server is powered as standard with 230 VAC or 115 VAC di rectly from the mains The internal power supply unit PSU2U is rated for th...

Page 101: ...The mains connector acts as a disconnecting device and must be positioned so that it is easily accessible The voltage converter must be set to the voltage of the connected mains power see Fig 24 Warning PCBs may be damaged or become defective if the communication server is operated on 230 V mains power and the voltage converter is set to 115 V Power supply type Available power output Redundancy op...

Page 102: ...directly to the 230 VAC or 115 VAC mains However unlike the internal power supply unit it does not have a voltage converter The voltage automatically adapts to the mains volt age Fig 24 Power supply to the communication server Note For an external power supply use the optional auxiliary power supply unit APS2 exclusively Tip In redundancy operation connect the communication server power sup ply an...

Page 103: ... plates and 6 screws If a fan out panel FOP or EFOP is already fitted the auxiliary power supply can be installed behind the connection panel The following diagram shows the fan out panel FOP from below with the auxiliary power supply fitted Fig 25 Fan out panel with auxiliary power supply fitted viewed from below Connection panel FOP Auxiliary power suply unit APS2 Fastening board Fastening board...

Page 104: ...equirements of the communication server The battery capacity required Ah can be calculated using the battery voltage and the maximum bridging time It is important to note that the battery must never be allowed to become completely discharged and that in typical conditions only ap prox 60 of the maximum power requirements is needed Note The uninterrupted operation of the communication server is ens...

Page 105: ... longer available either Fig 26 Number of the Aastra 470 slots To fit an interface card proceed as follows Warning Be sure to observe the Safety regulations page 92 1 Shut down the call manager via the control panel see On Off key page 225 2 Unscrew the screw on the dummy cover and remove the cover by pulling the screw Note The narrow dummy cover in slot 2 is only removed when an application card ...

Page 106: ... angle from below to release the snap in mechanism on the plastic cover 3 Unscrew the screw on the narrow dummy cover and remove the cover by pull ing the screw 4 Carefully slide the application card into the shaft of slot 2 and gently press the card as far as it goes into the connection on the backplane 5 Use the screw to secure the card in its slot 6 Connect the cables of any assigned interfaces...

Page 107: ...an op tion DSP modules IP media modules Call charge modules and mandatory mod ules RAM module The system cards Flash card EIM card are always required This chapter only describes the procedure for fitting system modules that are ex pandable as an option DSP module IP Media module call charges module The RAM module only needs to be replaced in the event of repairs or maintenance work see Operation ...

Page 108: ...astening screw 7 Carefully slide the Call Manager card into the shaft of slot 1 and gently press the card as far as it goes into the connection on the backplane 8 Secure the Call Manager card back into its slot with the screw 9 Restart the call manager by pressing the On Off button on the call manager card 4 5 6 Fitting IP Media modules IP Media modules are fitted either to the Call Manager card o...

Page 109: ...all manager card Proceed accordingly to fit one or two IP Media modules to a PRI trunk card 4 5 7 Fitting call charge modules Call charge modules are fitted to FXO trunk cards Only 1 call charge module can be fitted to each FXO card Fig 28 Call charge module on 8FXO trunk card To fit a call charge module proceed as follows Warning Be sure to observe the Safety regulations page 92 1 Shut down the c...

Page 110: ...le for interface cards Tip Leave slot 2 empty so that it can later be equipped with an applications card if required This will save you a good deal of configuration work later on For optimum heat dissipation interface cards should always be fitted to the basic system in the same sequence as the slot numbering from left to right see Fig 26 The empty slots are therefore always those with the highest...

Page 111: ...ndard commercial cables are used to connect directly to the telephone net work Details can be found in the Chapter Network interfaces page 117 On terminal cards with 16 or more interfaces some or all of the RJ45 sockets are multiply assigned They can be split into individual RJ45 sockets using patch cables and the fan out panel see Fan out panel FOP page 150 4 6 2 Indirect connection There are two...

Page 112: ...With terminal cards with 16 or more interfaces some or all of the RJ45 sockets are assigned four fold on the front panel of the Aastra 470 With this cable they can be connected without the use of a fan out panel FOP The cable is 6 m long and at one extremity has four RJ45 connectors on which all the pins are wired Tab 42 Schematic diagram of prefabricated system cable 4 RJ45 8 Pin Stranded element...

Page 113: ... PRI and Ethernet interfaces see also Connection of PRI primary rate interface page 121 and Connec tion of Ethernet interfaces page 160 Tip Use standard commercial connecting cables not just for the PRI and Ethernet interfaces but also for connecting the BRI T interfaces 3 white 2 4 x 1a green 5 x 1b turquoise 3 x 2a violet 6 x 2b 4 white 1 x 3a brown 2 x 3b turquoise 7 x 4a violet 8 x 4b 5 white ...

Page 114: ...l Pin Connection four wire Two wire connection 1 white 1 4 f a blue 5 e b turquoise 6 d violet 3 c 2 white 2 4 f a orange 5 e b turquoise 6 d violet 3 c 3 white 3 4 a green 5 b turquoise 4 4 a violet 5 b 4 white 5 4 a brown 5 b turquoise 6 4 a violet 5 b 5 white 7 4 a grey 5 b turquoise 8 4 a violet 5 b 6 red 9 4 a blue 5 b turquoise 10 4 a violet 5 b 7 red 11 4 a orange 5 b turquoise 12 4 a viole...

Page 115: ...o a UBC via a main distribution board example Fig 33 Connecting to a UBC via wiring centre example NT1 NT1 EDV EDV EDV Phone Ground floor 1st floor User User Communi cation server Main distri bution frame Phone Phone 2nd floor Patch panel User EDV NT1 NT1 Communica tion server Public exchange Phone Phone Exchange side User side Patch panel User ...

Page 116: ...f the Aastra 470 slots page 105 With BRI S interface and DSI interface addresses the terminal selection digit TSD is relevant in addition to the slot and port numbers This is always 1 in analogue terminal interfaces Tab 44 Examples of interface addressing Slot Port address Call Manager card FXS interface x 5 1 5 Interface card on slot 4 interface x 3 4 3 Terminal with TSD 2 on interface card in sl...

Page 117: ...e below Fig 35 Connection possibilities for BRI network interfaces Notes The interfaces of sockets 1 to 4 can be switched to BRI S The interfaces of sockets 5 to 8 are permanently configured to BRI T Circuit type as per EN IEC 60950 SELV The connection from the front panel to the NT1 Network Termination is via stand ard commercial straight patch cables with 8 pin RJ45 connectors on both sides With...

Page 118: ...tion server Tab 46 Wiring of the BRI basic rate interface network side Basic access in the private leased line network Fig 37 BRI S basic rate interface external networked with copper line NT1 Cable cores Straight patch cable Communication server Socket Pin BRI T sig nal BRI T sig nal Pin Socket 1 1 2 2 3 c c 3 4 f f 4 5 e e 5 6 d d 6 7 7 8 8 NT1 BRI T BRI T 1 U a b c d e f c d e f 2 Exchange Comm...

Page 119: ... or dial up connection Tab 48 Cabling for basic rate interface BRI T networked with leased line or dial up connection See also Chapter Connections with basic accesses in the PISN QSIG Networking System Manual PINX 1 signal BRI S basic rate interface ext Cable cores PINX 2 signal Basic rate interface BRI T c c f f e e d d PINX1 signal basic rate inter face BRI T Cable cores NT1 Network NT1 Cable co...

Page 120: ...test purposes Notes In normal operation both sockets must not be connected on the 1PRI card otherwise faults may occur Circuit type as per EN IEC 60950 SELV Cable Requirements The connection to NT1 Network Termination is implemented using commercially available screened cables with 8 pin RJ45 connectors at both ends e g S FTP 4P PVC Cat 5e Tab 49 Cable requirements for the primary rate interface C...

Page 121: ...networked with copper line NT1 Cable cores Straight patch cable Communication server Socket Pin PRI sig nal1 1 Other designations are also possible on the NT1 such as S2m ab instead of TxA TxB and S2m an instead of RxA RxB PRI signal Pin Socket 1 TxA RxA 1 2 TxB RxB 2 3 3 4 RxA TxA 4 5 RxB TxB 5 6 6 7 7 8 8 NT1 U PRI RXA RXB TXA TXB Exchange Mains power Communication server PINX 1 PRI PRI PINX 2 C...

Page 122: ...etworked with copper line Fig 42 Primary rate interface networked with transmission equipment RJ45 Pin PRI PINX 1 sig nal Cable cores Crossed patch cable PRI PINX 2 signal RJ45 Pin 1 RxA RxA 1 2 RxB RxB 2 3 3 4 TxA TxA 4 5 TxB TxB 5 6 6 7 7 8 8 PINX 1 PINX 2 PRI PRI max 200 m max 200 m Transmission facilities ...

Page 123: ...sed line or dial up connection RJ45 Pin PRI PINX 1 signal Cable cores straight patch cable Transmis sion equip ment signal Transmis sion equip ment signal Cable cores Straight patch cable PRIPINX 2 signal RJ45 Pin 1 RxA RxA RxA RxA 1 2 RxB RxB RxB RxB 2 3 3 4 TxA TxA TxA TxA 4 5 TxB TxB TxB TxB 5 6 6 7 7 8 8 PINX 1 PRI NT1 NT1 PRI PINX 2 Leased line or dial up connection Mains power Mains power ...

Page 124: ...ased line or dial up connection See also System Manual PISN QSIG Networking RJ45 Pin PRI PINX 1 signal Cable cores straight patch cable PRI signal NT1 Net work PRI signal NT1 Cable cores Straight patch cable PRI PINX 2 signal RJ45 Pin 1 RxA RxA RxA RxA 1 2 RxB RxB RxB RxB 2 3 3 4 TxA TxA TxA TxA 4 5 TxB TxB TxB TxB 5 6 6 7 7 8 8 ...

Page 125: ...gned RJ45 sockets are colour coded in blue To be able to make emergency calls even in the event of a mains power failure you have the possibility of running up to 8 analogue FXO exchange lines via the EFOP emergency fan out panel In the event of a power failure the EFOP switches exchange lines automati cally and directly over to up to 8 analogue phones see Emergency fan out panel EFOP page 154 One...

Page 126: ...he ambient temperature is higher than nor mal and or with a system with maximum configuration Normally local exchanges produce a loop current of approx 25 mA which does not cause any restrictions Circuit type as per EN IEC 60950 TNV 3 Connection Assignment of the RJ45 sockets on the front panel Tab 54 Connection FXO network interface Public analogue network Communication server FXO signal Pin Sock...

Page 127: ...ction of four fold assigned FXO network interface Public analogue network Splitting with fan out panel FOP or 8 fold assigned con necting cables Communication server FXO signal FXO signal Pin Socket 1a 1b 2a 2b 3a 1 3b 2 2a 3 1a 4 1b 5 2b 6 4a 7 3a 4b 8 3b 4a 4b a b a b a b a b ...

Page 128: ...70 as of R3 2 syd 0337 1 6 R3 2 09 2014 Cable Requirements Tab 56 Cable requirements for FXO network interface Core pairs cores 1 2 Stranded not required Wire diameter core 0 4 0 8 mm Screening not required Resistance max 2 250 ...

Page 129: ...th 16 or more interfaces some or all of the RJ45 sockets are multiply assigned The signals can be split again to individual RJ45 sockets using patch cables and the fan out panel FOP see Fan out panel FOP page 150 or with 8 fold assigned connecting cables see e g Prefabricated system cable 4 x RJ45 Tip Multiply assigned RJ45 sockets are colour coded in blue Note Circuit type as per EN IEC 60950 SEL...

Page 130: ... DSI terminal interface Communication server Splitting with fan out panel FOP or 8 fold assigned con necting cables Connection socket Socket Pin DSI signal DSI signal Pin Socket 1 2 3 1a 4 1b 5 6 7 8 1 2 3 2a 4 1 3a 2b 5 2 3b 6 3 2a 7 4 1a 8 5 1b 1 6 2b 2 7 4a 3 8 4b 3a 4 3b 5 6 7 8 1 2 3 4a 4 4b 5 6 7 8 ...

Page 131: ...delay is not exceeded Tab 59 DSI AD2 bus length and number of phones Fig 46 DSI AD2 bus Notes The total length of the cables from the communication server to the system phone must not be less than 10 m Only one system phone and only one phone of the Dialog 4200 series can be operated on each DSI DASL interface The maximum line length for a 0 5 mm wire diameter is set at 1000 m 1 Office 10 Office 2...

Page 132: ...e value can increase to approx 600 mW if the power available at the DSI AD2 bus allows it Aastra 5380 DSI AD2 interface 1340 3 Aastra 5370 Aastra 5380 with power supply unit DSI AD2 interface 0 Expansion key module Aastra M530 Aastra 5370 300 Expansion key module Aastra M530 Aastra 5380 500 Expansion key module Aastra M535 Aastra 5370 Aastra 5380 0 4 4 An Aastra M535 always requires a power supply...

Page 133: ... Power available A on the DSI AD2 bus 5 The value applies to radio units with hardware version 2 The value for hardware version 1 is 300 mW lower 6 The value applies to each interface and to radio units with hardware version 2 The value per interface for radio units with hardware version 1 is 150 mW lower 7 The value applies to phones with hardware version 2 The value for phones with hardware vers...

Page 134: ...Aastra M530 expansion key modules always requires a power supply unit With 2 expansion key modules the use of power supply unit depends on the line length and the line cross sec tion d 0 6 mm d 0 5 mm d 0 4 mm 500 600 700 800 900 1000 1100 1200 1300 1400 1500 1600 1700 1800 1900 2000 2100 2200 2300 2400 2500 2600 2700 2800 2900 3000 3100 3200 3300 3400 3500 3600 0 50 100 150 200 250 300 350 400 45...

Page 135: ...astra 5361 Aastra 5370 and Aastra 5380 only During start up these system phones carry out a detailed measurement of the available power A warning is shown on the display if the result is inadequate Line power too weak External power supply required Notes Depending on the power available based on the line length on the DSI AD2 bus the ringing and hands free volume decreases accord ingly The backlig...

Page 136: ...onnect any other system phone to the same DSI bus If Interface type is set to DSI DASL only connect one system phone or one phone of the Dialog 4200 series to the DSI bus Do not use any terminating resistors at the bus extremity Avoid using different cable cross sections on the same bus Use the supplied cables for connecting the system phones Cabling of AD2 terminals is restricted to pairs of a se...

Page 137: ... 4200 series can be operated on a DSI DASL bus 4 7 3 2 BRI S terminal interfaces Fitting the corresponding interface cards means that BRI S terminal interfaces are available on the RJ45 sockets on the front panel of the cards The possible RJ45 sockets are highlighted in colour in the figure below Fig 49 Connection possibilities for BRI S terminal interfaces Note With the 8BRI card only the interfa...

Page 138: ... 63 S bus configurations depending on line length and the number of terminals Note The maximum number of terminals per S bus depends on the power requirements of the terminals see Restrictions page 139 Fig 50 S bus short Communication server Cable cores Connection socket Socket Pin BRI S sig nal BRI S sig nal Pin Socket 1 1 2 2 3 c c 3 4 f f 4 5 e e 5 6 d d 6 7 7 8 8 S bus Short Short V shaped Lon...

Page 139: ...and their supplementary equipment Tab 64 Power balance on the S bus The number of terminals is the sum of the power requirements of the individual terminals and the power available on the S bus Power available W S bus short 51 1 These values are based on a wire diameter of 0 5 mm S bus long 3 51 2 1 3 2 x 100 Ω 2 x 100 Ω max 3 m max 150 m max 150 m 8 Connec tion point Main distribution frame Commu...

Page 140: ...ules Always terminate the bus extremity with 2 100 0 25 W 5 Note Circuit type as per EN IEC 60950 SELV 8 7 65 4 3 2 1 c f e d a b c f e d g h 1 2 3 4 5 6 7 8 100 Ω 100 Ω Fit resistors at bus extremity only Front view of RJ45 RJ45 8 pin c f e d 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 2x100 Ω Fit resistors at bus extremity only Connect housing screens Front view of RJ45 RJ45 double ...

Page 141: ...ndard ISDN terminals ISDN Terminal Adapter PC with ISDN card Group 4 fax machines1 etc Two call connections are possible simultaneously for each S bus Core pairs cores Stranded Wire diameter core Screening 1 4 or 2 2 yes 0 4 0 6 mm recommended Ohmic resistance Characteristic impedance Wave attenuation Near crosstalk attenuation 98 km conductor 196 km loop 125 100 kHz 115 1 MHz 6 dB km 100 kHz 26 d...

Page 142: ...nterfaces some or all of the RJ45 sockets are multiply assigned The signals can be split again to individual RJ45 sockets using patch cables and the fan out panel FOP see Fan out panel FOP page 150 or with 8 fold assigned connecting cables see e g Prefabricated system cable 4 x RJ45 page 112 Tips Multiply assigned RJ45 sockets are colour coded in blue To be able to make emergency calls even in the...

Page 143: ... 0337 1 6 R3 2 09 2014 Connection Tab 66 Connection of individually assigned FXS terminal interface Communication server Cable cores Connection socket Socket Pin Analogue signal Analogue signal Pin Socket 1 1 2 2 3 3 4 a a 4 5 b b 5 6 6 7 7 8 8 ...

Page 144: ...terminal interface Communication server Splitting with fan out panel FOP or 8 fold assigned con necting cables Connection socket Socket Pin Analogue signal Analogue signal Pin Socket 1 2 3 1a 4 1b 5 6 7 8 1 2 3 2a 4 1 3a 2b 5 2 3b 6 3 2a 7 4 1a 8 5 1b 1 6 2b 2 7 4a 3 8 4b 3a 4 3b 5 6 7 8 1 2 3 4a 4 4b 5 6 7 8 ...

Page 145: ... EN IEC 60950 TNV 2 FXS mode Phone fax In this mode the following analogue terminals can be connected Analogue phones with DTMF or pulse dialling earth key is not supported Radio units for cordless phones Group 3 fax1 Answering machines Modem FXS mode Socket Phone fax Analogue DTMF and pulse dialling terminals such as phones fax modem answering machines etc 2 wire door Analogue two wire door inter...

Page 146: ...ts Tab 69 Cable requirements for FXS mode Phone fax FXS mode 2 wire door In this mode 2 wire door intercoms with DTMF control functions can be connected The no load voltage in this mode is 24 VDC The loop current is limited to 25 mA Fig 58 Connection for FXS mode 2 wire door Ports for long lines Normal ports Core pairs cores 1 2 1 2 Stranded only with lengths 200 m only with lengths 200 m Wire dia...

Page 147: ... Music on hold and then to store it as a wave file Fig 59 Connection for FXS mode External audio source Any playback equipment tape recorder CD player etc with a line output can be used as the audio source It is advisable to merge the left right audio signal via 2 re sistors see Fig 59 Warning The default value of all FXS interfaces is configured to Phone Fax Audio equipment may be damaged by the ...

Page 148: ... g heating alarm or outdoor lighting sys tems The no load voltage is 24 VDC the current is limited to 25 mA A connected relay must be of the type 24 VDC and must not draw more than 300 mW in power There are no special requirements for the cables Warning Control outputs must have a floating connection Fig 60 Connection for FXS mode Control output Input impedance approx 15 k Input level configurable...

Page 149: ...ng connection Fig 61 Connection for FXS mode Control input In the switch group configuration in xb the ports are assigned to the control inputs of a switch group To be able to control all 3 switch positions of a switch group you need 2 control inputs which switch the switch position of the switch group depending on the status Tab 72 Switch group control via the control inputs Other conditions The ...

Page 150: ... relay must be interposed when connecting a large number of auxiliary bells Fig 62 Connection for FXS mode General bell See also General bell on FXS interface in the System Functions and Features System Manual 4 7 4 Fan out panel FOP All interface cards with 16 or more interfaces have four fold assigned RJ45 sockets With the fan out panel FOP a total of 10 four fold assigned RJ45 sockets can be sp...

Page 151: ...ted directly while the 2 four fold assigned sockets are looped via the front panel of the fan out panel connector FOP strip using 2 patch cables Fig 64 Connection of four fold assigned sockets via FOP connector strip The patch cables are available separately in lengths of 1 and 2 m see Equipment Overview page 260 The internal wiring of the fan out panel is shown in the table below The wiring is sh...

Page 152: ...Wiring of sockets 1 4 in the fan out panel FOP Fan out panel FOP Internal wiring Fan out panel FOP Socket Pin Signal Signal Pin Socket 1 1 2 3 1a 4 1b 5 6 7 8 1 2 2 3 2a 4 1 4 1 3a 2b 5 2 3b 6 3 2a 7 4 1a 8 5 1b 1 3 6 2b 2 7 4a 3 8 4b 3a 4 3b 5 6 7 8 1 4 2 3 4a 4 4b 5 6 7 8 ...

Page 153: ...arning If analogue trunk lines FXO interfaces are to be routed via the fan out panel FOP for safety reasons the fan out panel must be connected to the protective earth see Fig 65 Fig 65 Connection of the FOP fan out panel to the protective earth FOP Aastra 470 Stranded copper yellow green 4 0 mm2 unprotected Copper wire yellow green 2 5 mm2 protected 4 0 mm2 unprotected ...

Page 154: ...ple ports are switched off due to overloading the corre sponding exchange lines switch over automatically and directly to the analogue phones Fig 66 Front panel EFOP fan out panel In the following these analogue phones are referred to as emergency phones In normal operation emergency phones act like ordinary internal phones Only phones capable of operating without their own power supply are suitab...

Page 155: ...emergency phones are connected directly with the analogue exchange lines PSTN For each port the relay switching status is indicated by an LED 1 relevant only with APS2 auxiliary power supply unit in redundancy operation Fig 67 Block diagram EFOP fan out panel 1 FXO FXS 1 8 1 8 Voltage detection AC D C C on trol AC D C 1 8 1 8 1 8 EFOP 115 230 VAC 115 230 VAC Auxiliary power suply unit APS2 Mains p...

Page 156: ...n All the emergency phones and the analogue exchange lines are connected with the ports of the communication server Individual LEDs off There is no power to these FXS lines Possible causes Individual ports are switched off due to over heating or overloading the FXS ports are deac tivated in groups of 4 ports The FXS card is defective Individual FXS lines to the communication server are interrupted...

Page 157: ...ossible The unas signed connection blocks can be used for other purposes The diagram below shows the connection between an EFOP fan out panel and 8 emergency phones and 8 analogue exchange lines Fig 68 Connection of EFOP fan out panel example The patch cables are available separately in lengths of 1 and 2 m see Equipment Overview page 260 The internal wiring of the 3 right hand connection blocks i...

Page 158: ... power supply unit of the same type can also be connected to the second supply socket The power supply unit is available separately see Equipment Overview page 260 Hazard Hazard due to heat generation in the event of short circuits The mains power supply connection must be protected with 16 A maximum Please also note the following points The mains connector acts as a disconnecting device and must ...

Page 159: ...munication server and the power supply of the EFOP fan out panel to the mains power This prevents an unwanted switchover in the event of a mains failure on the EFOP fan out panel only In redundancy operation connect the communication server and the APS2 auxiliary power supply unit to separately protected mains power This will further enhance the system s operating reliability EFOP To the communica...

Page 160: ...0950 SELV Socket Tab 75 Connection of Ethernet interfaces Settings The IP address can either be taken from a DHCP server in the IP network or config ured statically If a DNS server is used the communication server can also be ad dressed via its host name Tab 76 Default values IP address RJ45 socket Pin Signal 1 TX D1 2 TX D1 3 RX D2 4 BI D3 5 BI D3 6 RX D2 7 BI D4 8 BI D4 Parameter Parameter value...

Page 161: ...NS server If logon is successful the communication server is accessible via the host name If the communication server cannot find a DHCP server within 90 seconds it deacti vates the DHCP mode and is then accessible via the standard IP address see Tab 76 with a direct connection Note DHCP is deactivated only temporarily and is reactivated after a subse quent restart Cable types The Ethernet switch ...

Page 162: ...n card see the CPU2 S application card installation manual Green LED Yellow LED Speed State On On 10 Mbit s Port has a connection with the network flashing flashing 10 Mbit s Port is receiving or sending data On Off 100 Mbit s Port has a connection with the network flashing Off 100 Mbit s Port is receiving or sending data Off On 1 Gbit s Port has a connection with the network Off flashing 1 Gbit s...

Page 163: ...hone Note The total length of the cables from the communication server to the sys tem phone must not be less than 10 m Terminal selection Two system phones can be connected to a DSI interface DSI AD2 only The system can only differentiate the two system phones by the position of the address switch on the phone The following settings are possible TSD Terminal Selection Digit TSD1 TSD2 Note In the f...

Page 164: ...al type configured is incorrect the system phone display shows the warning Wrong phone type On the Office 10 the LED flashes slowly In this situation although the system phone can be used for basic telephone operations none of the added features will be available The terminal type must be entered via WebAdmin or on the terminal via login to the system configuration Carrying out a logon on the syst...

Page 165: ... as follows Fig 72 Assembly of the Bluetooth module Warning The system s reliability can be adversely affected by electrostatic dis charges caused by touching electronic components and elements and subsequent damage can result Always observe the ESD guidelines 1 Fit foam spacers on the connector side of the Bluetooth module for the position of the foam spacer see The spacer ensures that the Blueto...

Page 166: ...CC connector availa ble as an option It is connected either to the phone itself or when using one or more expansion key modules on the last expansion key module See also The power available on the DSI bus depending on the line length and the wire diameter and the power input of the system phones are described in the chapter DSI terminal interfaces page 129 ff Connecting the phone 1 Setting the DSI...

Page 167: ...tilt downwards until it snaps into place see 5 Plug the phone cord into the phone see Powering the phone The system phones Office 25 Office 35 and Office 45 are powered via the DSI line The system phones Office 45pro need to be powered externally with a plug in power supply Only use the corresponding plug in power supply unit with FCC con nector Connecting the phone 1 Set the DSI bus address under...

Page 168: ...Installation 168 Aastra 470 as of R3 2 syd 0337 1 6 R3 2 09 2014 Fig 73 Wall mounting of Office 25 and Office 35 Y NN Y NN NN NN NN Y Y ...

Page 169: ...ed the connecting cable through the strain relief on the wall mounted bracket 2 Screw the wall mounted bracket onto the wall using the screws supplied and hook the handset into position Powering the phone The terminal is powered via the DSI line Connecting the phone 1 Set the DSI bus address Fig 74 2 Plug the connector into the socket outlet 3 If the system is configured test the operation of the ...

Page 170: ...wall thickness construction material and reinforcement used Do not place radio units and cordless phones in the immediate vicinity of TV sets radios CD players or power installations for reasons of EMC e g distribu tion boxes rising power lines Do not place radio units and cordless phones near X ray installations EMC Do not place radio units and cordless phones near metal partitions Observe the mi...

Page 171: ...5 dimensional drawing for wall mounting Ob serve the minimum distances see Fig 76 Position the DSI socket s near the radio unit Each radio unit requires one DSI bus two optional on the SB 8 Do not connect any other terminals The radio units can be powered from the communication server up to the maxi mum line length of 1200 m specified for operation wire diameter 0 5 mm The plug in power supply uni...

Page 172: ...if the radio units are not connected to the same communication server not synchronous Make sure the minimum distances are observed Fig 76 Installation distances Connecting the radio unit Fig 77 Underside of the radio units with connection points 100 165 X 1 165 100 100 170 170 100 X 1 All dimensions in mm Sockets external antennas SB 8ANT only Socket 2 Socket 1 DSI interface 230 VAC optional ...

Page 173: ...nnector on the longer straight end of the handset cord on the un derside of the phone into the socket with the handset symbol until it snaps into place Feed the cable through the strain relief and connect the other end to the handset 2 Feed the small connector of the phone connection cable on the rear side of the phone into the socket until it snaps into place Stick the connector on the other end ...

Page 174: ...connected although no message is waiting for the phone the switch must be set to Notes For the notification type FSK a new message with a small envelope is displayed on the screen of the phone Aastra 6730a This variant is not recommended as the symbol can be easily overlooked The information in this section basically applies to analogue phones Aastra 1910 and Aastra 1930 too In these models the MW...

Page 175: ...n so the key con figuration can be stored on the phone immediately If not you can load the key configuration on the phone after connecting the phone by clicking Update key configuration on phone To load the key configuration on all connected Aastra 6700a series phones click Update key configuration for all Aastra 6700a phones To load the key configuration stored in the WebAdmin from the connected ...

Page 176: ...ed in the System Man ual Open Interfaces Platform 4 8 6 Aastra SIP and standard SIP phones The registration of SIP system phones of the Aastra 6700i 6800i series other Aastra SIP terminals and SIP terminals by other manufacturers as internal users is de scribed in WebAdmin 4 8 7 Mobile phones The integration of mobile phones in the Aastra 400 communication system is de scribed in the System Manual...

Page 177: ...if ferent user interfaces for administrators system assistants and end users as well as a special application for accommodation and hotels A context sensi tive online help provides valuable instructions on configuration and step by step instructions 5 1 WebAdmin Configuration Tool This web based configuration tool is available for the online configuration of Aas tra 400 series communication server...

Page 178: ...equired to set up the Aastra Hospitality Manager and the reception menu of the Aastra 5380 5380ip and spec ify its default settings A link can also be used to start the Aastra Hospitality Man ager see Aastra Hospitality Manager page 179 Authorization level Receptionist This access starts the Aastra Hospitality Manager directly see Aastra Hospitality Manager page 179 The WebAdmin is included in the...

Page 179: ...ality Manager Aastra Hospitality Manager is integrated into WebAdmin and subject to a licence Access You have access to two types in Aastra Hospitality Manager Register on the WebAdmin registration page with the access data of a user ac count to which an authorisation profile with the WebAdmin authorisation level Receptionist has been assigned This starts Aastra Hospitality Manager directly Regist...

Page 180: ... presence profiles personal call routing and call transfers and create or search for private phone book contacts Fig 80 Self Service Portal The Self Service Portal application is integrated into WebAdmin Access You can access a user s Self Service Portal by entering any of the following combi nations registration data on the WebAdmin registration page Call number PIN Windows user name PIN Windows ...

Page 181: ...languages for the audio guide as well as for the user interface and online help of WebAdmin Hospitality Manager and Self Service Portal via Aastra 400 FTP server onto your PC and upload them after wards to the communication server with WebAdmin Thus an update or an upload of new languages is possible without an internet connection of the communica tion server With System Search you can also upload...

Page 182: ...415 430 only all the audio data must be available in com pressed G 729 format To be able to continue using existing uncompressed greet ings in G 711 format you need to compress them first Aastra WAV Converter is available for this Fig 82 Aastra WAV Converter You can download the application via Software download server For this you must first log on to the Extranet with your partner login The appl...

Page 183: ...tivated communication server DHCP via System Search and to manually enter a static IP address the subnet mask and IP gateway After login via the standard access see Default user account for initial access page 184 the data is stored in the commu nication server See also If you are setting up an Aastra 400 communication system for the first time we recommend to you the Getting started package see F...

Page 184: ...ts 5 3 1 1 User accounts Default user account for initial access The default user account admin and several authorization profiles are created when a new communication server is opened or after a first start The default user account is linked with the authorization profile Administrator This authorization profile is assigned the administration rights for the User access control for Audio ser vices...

Page 185: ... access control personal user accounts can be created in user access control a7 and assigned some authorisation pro files The following rules apply to user names selection and spelling An user name must consist of a minimum of 1 and a maximum of 25 alphanu merical characters Unlike the passwords the user names are not case sensitive The following special characters can be used full stop comma and ...

Page 186: ...sword protected 5 3 2 1 Password syntax The following rules apply to password selection and spelling A password must consist of a minimum of 8 and a maximum of 10 alphanumeri cal characters Unlike the user names the passwords are case sensitive The following special characters can be used full stop comma and space German umlauts e g ä ö ü and other diacritical characters e g é à â are not permitte...

Page 187: ...ply overwrite with a new password the password lost by another user The next time he logs in the corresponding user is prompted to change the password and enter the new one he has been assigned If the pass words of all administrators are lost access can still be gained locally without a pass word see Password free access page 187 5 3 3 Access using the System Assistant on the Office 45 The System ...

Page 188: ... Administrator in Expert mode required Retrieving the log data The system monitors all the accesses and failed access attempts and saves them in the file system of the communication server These lists can be retrieved locally or remotely ez or z3 CLIP verification If in the general maintenance settings t0 of the parameter CLIP required is ac tivated remote maintenance is only possible if the retri...

Page 189: ...function code for example and then barred again using the WebAdmin in general maintenance settings t0 or with the System Assistant on the Office 45 When remote maintenance access is activated the event message Remote mainte nance on is sent to the local printer and to all the terminals registered in message group 16 Remote maintenance access can be enabled or barred using the function codes both f...

Page 190: ...elevant authorization has been given Note In a QSIG network it is important to ensure that the authorization to change the remote maintenance access is also denied to unauthorized PISN users Otherwise a PISN user would be able to use an abbreviated dialling number defined for the destination PINX and containing the appropriate function code to change the remote maintenance access to the destinatio...

Page 191: ...Plan to set up your communication system Aastra Plan can be operated online after logging in at Aastra Connect http connect aastra com Aastra Plan not only calculates the re quired hardware it also lists the required licences for planned operation See also If you are setting up an Aastra 400 communication system for the first time we recommend to you the Getting started package see First steps pag...

Page 192: ... the following steps 1 IP addressing of the communication server 2 Regulating access control 3 Checking licences 4 Configuring media resources 5 Setting time and date 6 Checking network interfaces 7 Setting up SIP providers and accounts 8 Specifying user permissions 9 Create users and DDI numbers 10 Checking outgoing routing 11 Setting up the Auto Attendant 12 Setting up music on hold 13 Setting u...

Page 193: ...on or feature Thereafter you must acquire a licence The licence overview Tab 34 shows which trial licences are available All licences are contained in a licence code which you can obtain from your author ised dealer Each licence code can only be used for one communication server To li cence several communication servers you will obtain separate licence codes to match the licence information of the...

Page 194: ... In an AIN the file systems for all nodes can be viewed File browser 2s With the file browser you have access to the communication server file system and create new folders as well as view import replace or delete files in the file system Note File management is only accessible for Administrators in Expert mode See also You can find detailed information about the functions in WebAdmin help for the...

Page 195: ...tart deletes all the configuration data already stored and replaces it with the default values of the sales channel You should therefore always back up the configuration data prior to a first start by using a data backup The first start is triggered immediately All the active call and data con nections are interrupted Starting the communication server for the first time and resetting the sales cha...

Page 196: ...several files They are compiled by the com munication server and compressed into a ZIP file During the Restore pro cess the ZIP file is extracted by the communication server itself To ensure the restore process to run smoothly make sure you do not modify the ZIP file Never extract or modify a backup file yourself 5 6 4 1 Auto Backup The Auto Backup function creates a backup of the configuration da...

Page 197: ... values Before and after you have expanded or reduced the communication server with cards or modules Before and after any major configuration changes 5 6 4 4 Restoring a backup The available configuration backups of the auto backup function are listed at the bottom of the edit view The backups can be deleted or restored individually A manually created audio data backup can also be restored Note Re...

Page 198: ...r data for further use to a spreadsheet program You can start this import export function directly in the Configuration Overview 0k view For this an access with Administrator authorisation level is required in Expert mode Note Use the import function only if you are setting up the communication server from scratch This action deletes all previously configured user data and all user associated sett...

Page 199: ...s data storage system consists of different elements In the Flash components are stored the system software the boot software and the configuration data The contents of the memory are retained even when there is no power supply In the RAM components main memory are stored volatile data that cannot be saved It is available only when the system is in operation The EIM card Equipment Identification M...

Page 200: ...m software the software for system phones the system and terminal configuration data the audio data system logs data for WebAdmin etc The data is stored in the Flash memory With WebAdmin you have access to the file system via the menu item File manage ment You can see the file system memory load and then load audio data lan guages for the user interface and online help language files for Aastra 67...

Page 201: ...art of the PBX and remains available It can be ported to a different communication server by re placing the EIM card 6 1 2 Updating configuration data There are system wide user related and terminal related configuration data System wide configuration data can only be modified with WebAdmin Terminal configuration data such as key assignments or ringing melodies can be modified either directly on t...

Page 202: ...on the phone additional information is displayed Providing the system software and licence code The new system software and the relevant licence code are provided by your sales dealer In most cases you will download the software from an internet site specified by your sales partner You will also receive a voucher With this you can generate the new licence code through the Aastra Connect internet p...

Page 203: ... See also A detailed description of the software upload procedure with WebAdmin is available in the online help Loading new or older system software with System Search Whenever a standard software upload is not possible has proved faulty or to re place a Flash card or if you wish to load an earlier system software Downgrade you must carry out a Emergency Upload You need the search and help tool Sy...

Page 204: ...phones When updating the system software this can take several minutes for each DSI phone The expansion key modules Aastra M530 and Aastra M535 also have a flash chip containing firmware The update mechanism is the same as the one described above However a local power supply is always required Power over Ethernet is also possible with IP terminals SIP system phones The firmware for Aastra 6700i Aa...

Page 205: ...ere is only one firmware for the cordless Aastra 600c d series phones It is in cluded in the communication server s software package and stored in the file sys tem of the communication server DECT cordless phones Office 135 and Office 160 The firmware for the Office 135 and Office 160 cordless phones is updated via ra dio Air Download This requires the cordless phone to be logged on to system A Th...

Page 206: ...stra 600d cordless phones is preferably located on a firmware server Automatic firmware update is then possi ble The WebAdmin view Configuration System DECT SIP DECT SIP DECT 9y contains a global predefined Aastra FTP Server Various firmware versions are stored on this server according to different communication server software re leases The predefined entry in WebAdmin is adjusted to each communi...

Page 207: ...arately First steps before cards are removed or added 1 Inform users 2 Shutting down the call manager Inform users Inform all concerned users if the system has to be put out of operation during working time Tip To inform users use the internal messaging system on the system phones Shutting down the call manager Shut down the call manager via the control panel see On Off key page 225 6 3 2 Licenses...

Page 208: ...essary to restart the com munication server exception AIN licences The data stored on the EIM card is not deleted by a first start of the PBX and re mains available See also Licences page 67 6 3 2 2 EIM card The EIM card must be replaced in the following cases A licence is transferred to another communication server The call manager card is defective The EIM card is defective A licence is transfer...

Page 209: ... centrally stored in non volatile Flash memory This means that configuration data is preserved whenever a defective interface card has to be replaced by a new one 6 3 3 1 Replacing a defective interface card A card is replaced by the same card type with the same number of ports Procedure Warning Be sure to observe the Safety regulations page 92 1 Carry out preparations see Preparations page 207 2 ...

Page 210: ...and to give you the possibility of cancelling the process However this is pos sible only if the configuration data of the original card was not already deleted beforehand 6 3 3 3 New card with more ports A card is replaced by a similar card with more ports Procedure 1 Change the card and put the system into operation again Similar procedure as described in Replacing a defective interface card page...

Page 211: ...ed on all slots see Component mounting rules page 110 6 3 4 System modules The category system modules comprises the modules expandable as an option DSP modules IP media modules call charge modules and the mandatory mod ules RAM module 6 3 4 1 Change the DSP module DSP modules are available in various versions SM DSPX1 SM DSPX2 SM DSP1 SM DSP2 Compared with DSP modules modules with the designation...

Page 212: ...lot with the screw 8 Restart the call manager by pressing the On Off button on the call manager card 6 3 4 2 Changing the IP media module IP Media modules are fitted either to the call manager card or to PRI trunk cards To replace a defective IP media module to a call manager card proceed as follows Warning Be sure to observe the Safety regulations page 92 1 Carry out preparations see Preparations...

Page 213: ... the fasten ing screw 3 Remove the defective module by loosening the fastening screw and carefully pulling the module out vertically of the module slot 4 Place the new module in the slot and press it down evenly into the slot as far as the stop 5 Secure the module with the fastening screw on the spacer sleeve 6 Carefully slide the FXO card into the slot shaft and gently press the card as far as it...

Page 214: ...the card as far as it goes into the connection on the backplane 7 Secure the Call Manager card back into its slot with the screw 8 Restart the call manager by pressing the On Off button on the call manager card Fig 84 Changing the RAM module 6 3 5 System cards The category system cards comprises the EIM card and the Flash card 6 3 5 1 Replacing the EIM card The EIM card is located in a chip card h...

Page 215: ... towards the edge of the call manager card and not against the capacitor C see Fig 85 5 Carefully push back the call manager card into the shaft and gently press the card as far as it goes into the connection on the backplane 6 Secure the Call Manager card back into its slot with the screw 7 Restart the call manager by pressing the On Off button on the call manager card Fig 85 EIM card Notes The E...

Page 216: ... Flash card and gently press the card as far as it will go into the plug in connection 5 Carefully push back the call manager card into the shaft and gently press the card as far as it goes into the connection on the backplane 6 Secure the Call Manager card back into its slot with the screw 7 Restart the call manager by pressing the On Off button on the call manager card Notes The Flash cards are ...

Page 217: ...ger display and control panel page 224 3 Unscrew the screw on the Call Manager card and remove the card by pulling the fastening screw 4 Replace the system modules see System modules page 211 the system cards see System cards page 214 on the new call manager card 5 Dismantle all the connected cables in such a way that the new communication server can be identically reconnected Note The CPU card is...

Page 218: ...tions card 3 Unscrew the screw on the applications card and remove the card by pulling the fastening screw 4 Carefully slide the new application card into the shaft of slot 2 and gently press the card as far as it goes into the connection on the backplane 5 Use the screw to secure the card in its slot 6 Connect the cables of any assigned interfaces on the front panel of the applica tions card 7 St...

Page 219: ...ation data is pre served Phones with a different level of added features If a phone is replaced with another type of phone most of the terminal configura tion data can be taken over using Multi edit A separate Multi edit keys function is available for the key configuration Details can be found in the WebAdmin help for the view Standard terminals qd 6 3 8 2 DECT terminals Replacing a radio unit 1 D...

Page 220: ...on see the cordless phone s User s Guide 2 Prepare system for registration In WebAdmin in the edit view of the cordless phone click Register Note With some phone types the user of the cordless phone may have to iden tify himself to the system using an authentication code AC This authen tication code is issued after the Register button is clicked Replacing a cordless phone a phone with microSD card...

Page 221: ...lable microSD cards cannot be used except to copy local settings see page 223 Using a microSD card Note The microSD card must be handled very carefully The contacts must be free from dust humidity oil etc Do not store the card in warm areas exposed to direct sunlight for example Do not bend the card as this may damage the contacts 1 Switch off the cordless phone 2 Open the battery compartment and ...

Page 222: ... in forming you that a new card has been detected The two typical cases are de scribed below Cordless phone has not yet been registered Accept the new card The local settings are copied to the card Register the phone on the communication server The registration data is stored on the card Modifications on the local settings are henceforth also stored on the card Cordless phone is already registered...

Page 223: ... microSD card the local settings you want 2 Switch off the master cordless phone insert a commercially available microSD card then restart the master cordless phone 3 Confirm the information that the microSD card is invalid 4 Select Menu Settings General Administration Diagnostics File Mgmt Device then copy all user data to the microSD card The card is now specially marked as a copy card 5 Switch ...

Page 224: ... out functions Fig 87 Aastra 470 display and control panel 6 4 1 PIN control panel A number of functions executed via the navigation keys require a PIN e g run first start The PIN always consists of 4 digits and can be modified via SystemUserInterface user account Tab 87 Default PIN control panel It is advisable to change the PIN immediately to prevent unauthorized access to the communication serv...

Page 225: ...started separately CPU1 and CPU2 can also be restarted via WebAdmin Function Action Note Start the call manager Short key press Requirements Power supply on Executable system software loaded Shut down the communica tion server call manager or applications server Short key press The display shows the Shut Down menu with the following selection Shut down full system Shut down communication server CP...

Page 226: ...ay Tab 89 Examples of display patterns 6 4 3 1 Startup and operating state display In the system setup the status LED indicates the current operating state of the Call Manager The start up phase can be divided into three parts System setup 0 In this phase the system can be set to the boot mode see Boot mode page 227 System setup 1 The colour display is not yet operational Any errors that occur are...

Page 227: ... or the sys tem is restarted manually 6 4 3 3 Error display with status LED Errors that occur during the start up phase1 are indicated with the status LED Tab 92 Error displays during system setup 1 Pattern LED Dura tion s Meaning Start up phase 0 steady Call manager is switched off 1 1 5 Red LED test 0 2 1 5 Orange LED test 0 3 1 5 Green LED test 0 4 4 RAM test load boot software boot software CR...

Page 228: ...de within 3 seconds Fig 88 Boot menu Aastra 470 6 4 3 5 Display of event messages If an event message occurs in normal operation the LED pattern switches from slowly flashing green to slowly flashing orange green and the event message is indicated on the colour display Tab 93 Display of event messages in normal operation 6 4 3 6 Status LEDs on Ethernet interfaces For explanations of the status LED...

Page 229: ...e start up phase 2 LED pattern5 in Tab 90 for approx 3 seconds Allows the user to reset the IP address data or to carry out a first start Menu mode Application command mode Normal operation Triggered by pressing any navigation key briefly in the traffic load mode Allows the user to run various advanced functions Traffic load mode Traffic mode Normal operation After the startup of the Call Manager ...

Page 230: ...r is shut down by briefly pressing the On Off button Notes The application server can also be shut down and started via the Call manager control panel or via WebAdmin in the Maintenance System reset 4e view Shutting down the applications server can take some time and can be checked using the status LED on the On Off button see Tab 95 If regular shutdown is not possible for instance because the app...

Page 231: ...LEDs on the applications card LED Signalling Meaning On Off Steady green Applications server running fault free On Off Steady red Error on the applications server On Off Steady orange Applications server is switched off HDD Flickering green Hard disk access USB Steady red Power overload on one of the USB interfaces Note The maximum permissible current input at the USB interfaces varies see Tab 29 ...

Page 232: ...estinations Fig 90 Distribution principle for an event message 1 2 3 4 5 6 Internal or external endpoints that can receive e mails WebAdmin System Assistant Office 45 PC on TA ISDN gateway PC on Ethernet Interface PC on TA ISDN gateway System phone with display in message group E mail Event log Local signal destination External signal destination System phone Signal destinations Event type Event t...

Page 233: ...se 0 Logoff 1 missing cycle signal date time BluStar Client within the licence limit again A sufficient number of licences is now available again for BluStar clients Parameter 1 0 not used Licence type 0 and 1 not used 2 BluStar CTI 3 BluStar softphone 4 BluStar video option 5 BluStar Presence Option Parameter 1 licence type total purchased licences date time Card in service A card that was previo...

Page 234: ...es date time CTI first party Connection established The ATPC3 first party link was re established User number date time CTI first party Connection lost The ATPC3 first party link was interrupted because the cycle signal is missing User number date time CTI third party Connection established The ATPC3 third party link was re established Date time CTI third party Connection lost The ATPC3 third part...

Page 235: ...alculated Date time External auxiliary power sup ply in service The external auxiliary power supply to the com munication server is working Date time External event message desti nation not reachable External signal destination not automatically reachable Cause 0 Busy 1 Not available 2 not used 2 Barred 3 not defined date time External event message desti nation reachable External signal destinati...

Page 236: ...d Date time Internal power supply unit in service The internal power supply unit of the commu nication server is in service Date time IP address added to the DoS black list A DoS attack has taken place beyond the maxi mum configured admissible registration attempts or transactions The IP address con cerned has been included in the black list and will remain blocked for a set period IP address Caus...

Page 237: ... date time Local supply on radio unit available Local power supply of a SB 4 SB 8 SB 8ANT is now again available Card number port number date time Mains voltage failure Event message once mains power is restored Mains power has failed more frequently than entered in the trigger table Date time Malfunction A hardware or software error has occurred The error ID can help Support to pinpoint the possi...

Page 238: ...U2U or call man ager card CPU1 the communication server will be shut down completely Notes To prevent the system from overheating no more than 30 of the FXS ports should be active simultaneously per 32FXS card and no more than 50 FXS ports per system PRI BRI and DSI cards do not have tempera ture sensors and are therefore never deacti vated due to overheating Card number temperature date time Over...

Page 239: ... gateway unobtainable by net work provider or incorrectly configured Date time Software upgrade IP system phone failed The software update of an Aastra 5360ip 5361ip 5370ip 5380ip has failed for the stated reason User number terminal ID rea son date time Software upgrade IP system phone successful The software update of an Aastra 5360ip 5361ip 5370ip 5380ip has now been success fully completed aft...

Page 240: ...emory usage over the critical range Memory usage in the file system for a particular purpose has exceeded a critical value Purpose file type ID 0 File system 1 Application 2 Crash Log 3 Monitor Log 4 Announcement service 5 Voice mail 6 Music on hold 7 Backup 8 Hospitality Accommodation 9 User folder File type ID memory usage in date time System overload Network access attempted when all lines are ...

Page 241: ... 0 and 1 not used 2 BluStar CTI 3 BluStar softphone 4 BluStar video option 5 BluStar Presence Option Parameter 1 licence type total purchased licences date time The licence limit for CSTA ses sions has been reached An application is unable to set up a CSTA ses sion to monitor check a terminal because there are too few CSTA Sessions licences available Max number of licences date time The licence li...

Page 242: ...of the certificate name Type of endpoint 0 Aastra 1 3rd party node ID or certifi cate name date time TLS certificate was generated Upgrade non Aastra endpoints now A TLS certificate has been generated If genera tionismanual thecertificatemustbeimported manually into the Aastra SIP nodes The certifi cate must always be imported manually on all non Aastra nodes and non Aastra endpoints Date time Too...

Page 243: ... file system for a particular user has again exceeded a critical value User number memory usage in date time User memory usage over the critical range Memory usage in the file system for a particular user has exceeded a critical value User number memory usage in date time Wake up order confirmed The room wake up call has now been answered Room No date time Wake up order failed The room wake up cal...

Page 244: ...ith this setting you can determine how often the event message may appear for each period until they are sent to the linked destination The Frequency of an event message may range between 2 and 20 The Period is 08 E mail attachment not found End data transmission 09 Invalid host domain or IP address on the communication server Prepareauthentication LOGIN 10 E mail text too long body User name auth...

Page 245: ...tions are configured in the Message destinations h1 view Signal destination system phone Depending on the allocated event table normally Table 1 event messages are sent to all the system phones that have a display and are entered in message group 16 External signal destinations Depending on the event table allocated event messages normally Table 2 are sent to a specified external signal destinatio...

Page 246: ...xternal signal destination If over a period of one hour an attempt is made unsuccessfully to send the event messages to the external signal destination the signalling period is extended J J J N N N Output event message External event message destina tion not available Dialling attempts 2 Cannot be reached blocked Dialling attempts 5 2 Busy Wait for 30 s Delay 40 sec Dialling attempts 5 2 Connectio...

Page 247: ...ill available Local signal destinations Depending on the event table allocated event messages normally Table 3 are sent to a specified local signal destination PPP links Like with an external signal destination the event message opens a PPP communi cation channel from the communication server to a terminal adapter or modem Once the event has been confirmed the system clears down the PPP connection...

Page 248: ...ble as the local des tination Any changes to the link and or filter criteria for the linked event table also apply to the local destination Signal destination Event Log Normally the signal destination event log is assigned to Event table 4 The filter on this event table is preconfigured for most event types in such a way that event mes sages are entered in the event log once they arrive If the sig...

Page 249: ...via the ATAS interface for instance to an alarm server This may be an Aastra Alarm Server or a third party alarm server The use of the ATAS protocol is subject to a licence After a first start of the communication server the signal destination Alarm server ATAS is automatically allocated event table 6 The notification service via the ATAS interface to the alarm server can be globally switched on o...

Page 250: ...ay with status LED page 227 In the event of sporadic errors check the installation for earth loops 6 6 2 3 Terminals Tab 99 Malfunctions on the terminal side Error description Error cause error handling Digital system phones on the DSI bus display Not Configured along with the node number the slot number and the port number No terminal has yet been created on the connected port or an incorrect ter...

Page 251: ...e download the orange LED remains lit until the download is completed State Cycle Meaning No flashing LED switched off software not running RU not connected Red Error DSI bus not in order Power supply error or DSI line too long Green red Startup process DSI ok Software is uploaded Synchronizing DECT is being started HF Power Down DECT System Status Passive1 1 This operating state appears in the fo...

Page 252: ...e area Check LED on radio unit LED is flashing red short red phase Check power supply line length of DSI bus cable LED is flashing red long red phase Check DSI bus cable Unplug DSI bus cable for one minute then reconnect LED is flashing green long green phase All B channels busy Radio unit not activated LED on radio unit is flashing red green various patterns Radio unit in startup phase LED on rad...

Page 253: ...Congestion tone obtained and display reads Circuit over load All radio channels busy If congestion tone is obtained after 8 seconds and display reads No answer Reasons why the cordless phone could not be reached It is switched off It is not within reachable radio area No radio channels currently available It is not registered with the system Call diverted due to unobtainable Cordless phone is not ...

Page 254: ... 1 Aastra 630d only Indicates the data of the valid radio unit Show Measurement Mode see Planning DECT Systems in the User s Guide 4 4 Indicates the cordless phone s firmware version 5 5 Jumps to the cordless phone s service menu 5 Indicates battery charge status and the type 6 Indicates the communication server s software version 7 7 Activates semi key lock See Operating Instructions for details ...

Page 255: ...state e3 view you can see the thematically structured file sys tem s memory load In an AIN the file systems for all nodes can be viewed Code Name Error description Error handling 05 06 IPEI Not Accepted Cordless phone already registered with the system under a different number Delete cordless phone registra tion Try again 10 Authentication failed Registration error Try again 51 DL 04 Expiry Timer ...

Page 256: ...e absence of files can hamper or even render impossible the working of the communica tion server 6 6 3 4 Maintenance menu on Office 45 The System Assistant function on the Office 45 under the Maintenance menu item can be used to retrieve system information which in the event of a malfunction provides important clues as to the cause of the fault Tab 106 Maintenance menu selection You can select fro...

Page 257: ...cription Normal value idle state Note BCS xxxxx Number of existing BCS references BCS 00000 Each active connection needs 2 BCS references CC xxxxx Number of existing call controls CC 00000 For each BCS reference there is one or more CC SUBS xxxx Number of users in the system SUBS 0000 0000 No ports busy NSUB xxxx Number of PISN users in the system NSUB 0000 0000 No PISN user in the system LINE xxx...

Page 258: ...ax 255 You can use the cursor keys to scroll through the lines not visible e g 4 events 1 2 2 events on page 1 2 events on page 2 The last 254 entries can be displayed The event entries record only the time of the error incident not the time at which it was remedied More detailed information on triggering and printing event messages can be found in Event message concept page 232 See also Event mes...

Page 259: ...s and a table summary of related documents and online help 7 1 Systematic designation system Tab 112 PCB Designation Tab 113 Explanation of the PCB Designation PCB type three digit Project number three digit Country code and sales channel ID Colour code on terminals Generation and version Part of the PCB designation Remarks and examples PCB type three digit LPB Printed circuit board fitted KAB Cab...

Page 260: ...a module EIP1 8 EIP1 32 IP Media module EIP1 32 MOV958 EXP 4TAX 1 4TAX call charge module2 MOV958 EXP 8TAX 1 8TAX2 call charge module MOV958 EXP 16TAX 1 16TAX2 call charge module MOV958 EXP 1PRI 1 1PRI ISDN primary trunk card MOV958 EXP 2PRI 1 2PRI ISDN primary trunk card MOV958 EXP 4BRI 1 4BRI ISDN basic trunk card terminal interface card MOV958 EXP 8BRI 1 8BRI ISDN basic trunk card terminal inte...

Page 261: ...RJ45 6 m ELE957 CABLE RJ45 6M 1 Prefabricated system cable 12 x RJ45 6 m CABLE PATCH 8P 1M SHIELDED BLUE RJ45 patch cable blue screened 1 m CABLE PATCH 8P 2M SHIELDED BLUE RJ45 patch cable blue screened 2 m 1 Version varies from country to country 2 The availability release depends on the sales channel 3 Available as of R2 1 SP1 Designation Description SPARE PART SEV958 CPU1 1 Call manager card CP...

Page 262: ...SB 4 SB 8 radio unit can be connected with 8 channels the SB 8 radio units requires two DSI interfaces Power supply min 75 mA limiting at approx 80 mA terminal voltage 36 48 V Line termination in the phone Transparent transmission of 2 PCM channels Digital terminal interface BRI S Standard Euro ISDN interface Phantom power supply min 140 mA limiting at approx 170 mA terminal volt age 36 41 V Up to...

Page 263: ...ore technical details and cable requirements see Multifunctional FXS in terfaces page 145 7 3 3 Communication server Tab 116 Dimensions and weights Tab 117 Electrical isolation of interfaces Tab 118 Ambient conditions Aastra 470 Height 85 mm Width 481 mm Depth 380 mm Weight with call manager card but without mains cord interface cards modules and packaging 6 71 kg Interface Aastra 470 Analogue net...

Page 264: ... with 115 V approx 0 2 A 2 0 A with 230 V Resistant to voltage breaks 20ms 20ms Power input with min configuration approx 25 W approx 25 W Power input with max configuration approx 140 W approx 260 W Undervoltage limit system reset data backup 90 V 90 V Aastra 470 Basic system with auxiliary power supply unit approx 140 W 504 kJ h Maximally configured system approx 400 W 1440 kJ h Card Dimensions ...

Page 265: ...Aastra 5360 5360ip Aastra 5361 5361ip Aastra 5370 5370ip Aastra 5380 5380ip Office 10 Office 25 Office 35 Office 45 45pro Ambient temperature in operation 0 C to 40 C Relative humidity in operation 30 to 80 Admissible storage temperature 25 C to 45 C Power consumption digital system phones see table Average power requirements of terminals page 87 and table Maximum power requirements of the system ...

Page 266: ... mm desktop 45 199 mm wall 95 mm 198 mm desktop 25 166 mm desktop 45 90 mm wall approx 180 g Expansion key module Aastra M535 115 mm desktop 25 151 mm desktop 45 199 mm wall 128 mm 198 mm desktop 25 166 mm desktop 45 90 mm wall approx 325g Office 10 55 mm 82 mm 200 mm approx 360 g Office 25 56 mm 224 mm 203 mm approx 500 g Office 35 75 mm 254 mm 203 mm approx 680 g Office 45 45pro 97 mm 336 mm 203...

Page 267: ...M M 9 Authentication of PP M O 10 Authentication of user M O 11 Location registration M O 12 On air key allocation M O 13 Identification of PP M O 14 Service class indication assignment M O 15 Alerting M M 16 ZAP M O 17 Encryption activation FP initiated M O 18 Subscription registration procedure on air M M 19 Link control M M 20 Terminate access rights FP initiated M O 21 Partial release O O 22 G...

Page 268: ...ame length Frequency range 1880 MHz to 1900 MHz Frequency bands carrier 10 Channel spacing carrier distance 1 728 MHz Transmission rate 1152 kbit s Duplex channels per carrier SB 4 SB 8 6 12 Number of channels duplex channels SB 4 SB 8 60 120 Modulation GFSK Data transfer rate 32 kbit s Voice encoding ADPCM Transmit power 250 mW peak value 10 mW average power per channel Range 30 to 250 m Max line...

Page 269: ...s are stored under the key instead of the key The following Latin script assignment for the digit keys applies to the system phones Aastra 5360 5360ip Aastra 5361 5361ip Aastra 5370 5370ip Office 35 Office 45 45pro Office 135 135pro and all models of Office 160 if the communica tion server language is set to Greek Greek letters are always displayed in upper case on the phone displays 1 1 A B C 2 Ä...

Page 270: ... under digit 0 and the special characters are stored under the key instead of the key If only the language of the phone and not the communication server language is set to Greek only the static and dynamic menus will appear in Greek letters on the phone In such cases it is not possible to key in Greek letters or to edit texts in Greek letters e g run alpha dial ling edit private phone book etc 1 1...

Page 271: ... can be called up using the Ctrl key and the Shift key Tab 131 Integrated alphanumerical keyboard Aastra 5380 5380ip Key Key Shift key Ctrl key Ctrl Shift key A a A ä á à â ã å æ Ä á à â Ã Å Æ B b B C c C ç Ç D d D E e E é è ê ë É è ê Ë F f F G g G H h H I i I ï í ì î ï í ì î j j j K k K L l L M m M N n N ñ Ñ O o O ö ó ò ô õ ø Ö ó ò ô Õ Ø P p P Q q Q R r R S s S ß T t T U u U ü ú ù û Ü ú ù û V v V...

Page 272: ...rinting Fig 92 AKB QWERTZ Fig 93 AKB QWERTY If an alpha keyboard QWERTZ or QWERTY is connected to a communication server that is set to Greek the following keyboard assignment applies 1 2 3 4 5 6 7 8 9 0 END Q W E R T Z U I O P è ˆ ü A S D F G H J K L é ß ö à Ç ä Y X C V B N M CONTROL ALT 1 2 3 4 5 6 7 8 9 0 END Q W E R T Y U I O P æ A S D F G H J K L ß Ø º Ç Z X C V B N M CONTROL ALT ...

Page 273: ...Note The keyboard can be switched from Greek to Latin using Alt Tab subject to certain restrictions with regard to special characters This means that Latin characters can be keyed in via the AKB even though the communi cation server language is set to Greek 1 2 3 4 5 6 7 8 9 0 END CONTROL ALT ...

Page 274: ...ored on function keys on this phone The 3 function commands are entered using the following keys Tab 133 Function commands on function keys Office 10 Function command Meaning A Seize line with maximum priority1 1 Available only with the key telephones I Seize line H Seize line in hands free mode2 2 Available for Aastra 600c d only X Disconnect P Pause 1 second before next action Lxx Seize line xx ...

Page 275: ... as an Aastra SIP phone IP system softphone Office 1600 1600IP DECT radio unit SB 4 Pocket Adapter V 24 X 25 in the D channel Ascotel Mobility Interface AMI and DCT terminals Universal Terminal Interface UTI AMS Hotel manager and Hospitality Mode V1 0 hotel functions 1 Operator application Office 1560 1560IP1 Aastra Management Suite AMS is replaced by the web based configuration tool WebAdmin the ...

Page 276: ... SSOLFDWLRQ LEUDU DQG 9RYLGD 2SHQ RPPXQLFDWLRQ SSOLFDWLRQ LEUDU 92 PXVW QRW EH XVHG WR HQGRUVH RU SURPRWH SURGXFWV GHULYHG IURP WKLV VRIWZDUH ZLWKRXW SULRU ZULWWHQ SHUPLVVLRQ RU ZULWWHQ SHUPLVVLRQ SOHDVH FRQWDFW YRFDO YRYLGD RUJ 3URGXFWV GHULYHG IURP WKLV VRIWZDUH PD QRW EH FDOOHG 92 QRU PD 92 DSSHDU LQ WKHLU QDPH ZLWKRXW SULRU ZULWWHQ SHUPLVVLRQ 7 6 62 7 5 6 3529 6 6 1 1 35 66 25 03 55 17 6 1 8 1...

Page 277: ...WH WKDW DOORZV RWKHU SDUWLHV WR GLVWULEXWH PXOWLSOH FRSLHV RI FXVWRPLVHG DSSOLFDWLRQV RX PD QRW LQFOXGH WKH LFRQV LQ IRUP RI REVFHQH SRUQRJUDSKLF GHIDPDWRU LPPRUDO RU LOOHJDO PDWHULDO 72 7 7 17 3 50 77 33 216 1 27 5 5 3 0 5 3529 6 6 7 287 55 17 2 1 1 7 5 35 66 25 03 1 8 1 87 127 0 7 72 1 03 55 17 2 0 5 17 7 25 71 66 25 3 57 8 5 385326 25 121 1 5 1 0 17 7 17 5 5 6 5 6 1 287 2 86 25 3 5 250 1 2 7 21...

Page 278: ...e product at no charge if returned within the warranty period Repair Notice To the extent that the product contains user generated data you should be aware that repair of the goods may result in loss of the data Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired Refurbished parts may be used to repair the goods If it is necessary to replace ...

Page 279: ...a in relation to a failure to comply with a guarantee that applies under Divi sion 1 of Part 3 2 of the ACL to a supply of goods or services This express warranty sets forth the entire liability and obligations of Aastra with re spect to breach of this express warranty and is in lieu of all other express or implied warranties other than those conferred by a law whose application cannot be ex clude...

Page 280: ...r ii the payment of the cost of resupply and b in the case of goods i the replacement of the goods or the supply of equivalent goods or ii the repair of the goods or iii the payment of the cost of replacing the goods or of acquiring equivalent goods or iv the payment of the cost of having the goods repaired 1 2 Clause 1 1 is not intended to have the effect of excluding restricting or modifying a t...

Page 281: ...onfiguration assistant Setup wizard Self Service Portal SSP Online Help Upload Manager Online Help Project planning application Aastra Plan Online Help DECT Planning DECT systems User s Guide SIP DECT User s Guide for SIP DECT on Aastra 400 Basic Enterprise voice mail system User s Guide for voice mail system on Aastra 400 System Manual System Functions and Features OIP System Manual Open Interfac...

Page 282: ...TEX Aastra 5360 Aastra 5361 Aastra 5370 Aastra 5380 Aastra 5380 Aastra 610d Aastra 612d Aastra 620d Aastra 622d Aastra 630d Aastra 632d Aastra 650c Dialog 4220 Dialog 4222 Dialog 4223 Office 45 System Assistant Operating Instructions Aastra SIP phones User s Guide Aastra 6730i 31i 53i for Aastra 400 User s Guide Aastra 6735i 37i 39i 55i 57i for Aastra 400 User s Guide Aastra 6863i and Aastra 6865i...

Page 283: ... Changing the RAM module 213 Charging bay 253 Colour display 229 Configuration 177 Configuration data 201 Connection possibilities overview 36 CTI Computer Telephony Integration 33 D Data Maintenance 199 Data memory 199 DECT 205 DECT error 252 Default user account 184 Dialog 4200 20 Display elements 226 Distribution service 197 Downgrade 203 E E mail distribution service 197 Emergency Upload 227 E...

Page 284: ...Admin 29 P Password syntax 186 Password free access 187 Positioning overview 17 R Radio unit 251 Remote access 189 Replacing system terminals 219 Replacing the call charge module 213 Replacing the EIM card 214 Replacing the interface card 209 Restart 194 S SB 4 252 SB 8 252 SB 8ANT 252 Self Service Portal 180 Status display 250 Syntax password 186 System Assistant Office 45 187 System logs 255 Sys...

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