Mitel 6867i Premium, Administrator'S Manual

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Mitel 6800 Series SIP Phone Release 4.2.0 Administrator Guide
5-137
10.
Select the line state (idle, connected, incoming, outgoing, busy) that you want to apply to
the XML softkey or programmable key.
11.
Click
Save Settings
to save your changes.
TWO-STAGE BLF KEY DIRECTED CALL PICKUP SUPPORT
With the directed call pickup feature configured, pressing on the ringing BLF softkey will simply
pick up the ringing line on the BLF-monitored phone. Administrators can configure the
“
enhanced directed call pickup
” parameter to change the behavior so that pressing the BLF
softkey will first display the remote caller’s information (i.e. name, number, and picture ID [if
applicable]) on screen allowing users to review the remote caller’s details before acting upon
the call.
After checking the remote caller’s information, users are able to press the BLF softkey again
(or “Pickup” key) to pick up the ringing line on the BLF-monitored phone, or simply ignore/cancel
the call.
Configuring the Two-Stage BLF Key Directed Call Pickup Feature
Use the following procedure to configure the two-stage BLF key directed call pickup feature in
the configuration files.
To enable/disable the two-stage BLF key directed call pickup feature on the IP phone using the
configuration files, see Appendix A, the section,
“Directed Call Pickup (BLF or XML Call Interception)
Settings”
on
page A-210
.
Notes:
1.
Feature compatibility is dependent on your call manager. To display the caller details,
your call manager must support the local and remote identity tags as described in
RFC 4235, Section 4.1.1. Dialog Element (refer to Section 4.2. Sample Notification
Body for an example NOTIFY body). To pick up the call after displaying the caller
details, your call manager must support the SIP “Replaces” header as detailed in
RFC 3891.
2.
Applicable to the 6865i, 6867i, 6869i, and 6873i IP Phones only.
CONFIGURATION FILES