mIoT Captis Installation Guide
September 2020
13
Rev 5
CHECKING NETWORK SIGNAL
The Telstra IoT Network offers a range of network technologies to connect a range of use cases within your
business. Leveraging their mobile infrastructure, Telstra's Cellular Low Power Wide Area Networks (Cellular
LPWANs) are built specifically for scaled IoT deployments to give you better, cost-efficient coverage - even
in challenging locations that high bandwidth technologies may not reach.
Prior to installing the Captis device in its final location, be sure to check the signal coverage at that location
to ensure that the device will be able to connect once installed.
https://www.telstra.com.au/business-enterprise/solutions/internet-of-things/iot-
to view a map of LTE-M and NBIoT coverage areas.
SIGNAL STRENGTH & QUALITY
The Captis device functions effectively in the RSRP Excellent and Good ranges (> -102). This is the
acceptable range of connection quality, which should be identified at the time of installation.
Warranty conditions for the device require a signal quality of better than -96 dBm as an average over time. If
you choose to install the device in a poor signal area then this may have an impact on device warranty.
WHAT TO DO IF THERE IS INADEQUATE SIGNAL IN YOUR INSTALLATION LOCATION:
If you are using an internal antenna device, consider opting for an external antenna device variant. The
external antenna will improve the device's ability to receive a cellular signal in low signal areas. Contact your
supplier for more information. Alternatively, if possible, consider re-installing the device in a location with
better signal. Contact your Telstra representative for support if needed.
