FHD PTZ Camera
User Manual
57
Maintenance and Troubleshooting
6.1
Camera Maintenance
1
）
If the camera will not be used for a long time, please turn off the power switch.
2
）
Use a soft cloth or lotion-free tissue to clean the camera body.
3
）
Use a soft dry lint-free cloth to clean the lens. If the camera is very dirty, clean it with
a diluted neutral detergent. Do not use any type of solvent or harsh detergent, which
may damage the surface.
6.2
Unqualified Applications
⚫
Do not shoot extremely bright objects for a long period of time, such as sunlight,
ultra-bright light sources, etc...
⚫
Do not operate in unstable lighting conditions, otherwise the image may flicker.
⚫
Do not operate close to powerful electromagnetic radiation, such as TV or radio
transmitters, etc…
6.3
Troubleshooting
⚫
No image
1. Check whether the power cord is connected, voltage is OK, POWER lamp is lit.
2. Check whether the camera can “self-test” after startup (camera will do a brief
pan-tilt tour and return to the home position, or if preset 0 is set, the camera will return
to the preset 0 position).
3. Check that the HDMI cable is connected correctly.
1. If HDMI, make sure that the destination device is accessing the HDMI port that you
plugged into.
2. If SDI, make sure that the destination device is accessing the SDI port that you
plugged into.
⚫
Abnormal display of image
1. Check setting of rotary dial on rear of camera. Be sure to use a resolution and
refresh rate that is supported by your software.
⚫
Image is shaky or vibrating.
