minrray UV570, User Manual, Page: 56 / 58

FHD PTZ Camera

User Manual
50
Maintenance and Troubleshooting
6.1
Camera Maintenance
1
）
If the camera will not be used for a long time, please turn off the power switch.
2
）
Use a soft cloth or lotion-free tissue to clean the camera body.
3
）
Use a soft dry lint-free cloth to clean the lens. If the camera is very dirty, clean it
with a diluted neutral detergent. Do not use any type of solvent or harsh detergent,
which may damage the surface.
6.2
Unqualified Applications
⚫
Do not shoot extremely bright objects for a long period of time, such as sunlight,
ultra-bright light sources, etc...
⚫
Do not operate in unstable lighting conditions, otherwise the image may flicker.
⚫
Do not operate close to powerful electromagnetic radiation, such as TV or radio
transmitters, etc…
6.3
Troubleshooting
⚫
No image
1. Check whether the power cord is connected, voltage is OK, POWER lamp is lit.
2. Check whether the camera can “self-test” after startup (camera will do a brief pan-
tilt tour and return to the home position, or if preset 0 is set, the camera will return to
the preset 0 position).
3. Check that the HDMI cable is connected correctly.
1. If HDMI, make sure that the destination device is accessing the HDMI port that you
plugged into.
⚫
Abnormal display of image
1. Check setting of rotary dial on rear of camera. Be sure to use a resolution and
refresh rate that is supported by your software.
⚫
Image is shaky or vibrating.
1. Check whether camera is mounted solidly or sitting on a steady horizontal and
level surface.