9
Recognizing and eliminating problems
9-32
PagePro 25
Rev. 3.1.1/16.07.99
Customer service request messages
These messages indicate serious errors that can only be eliminated by a
customer service technical specialist.
If one of these errors appears on the display, turn the printer off and back
on. If the problem does not go away, contact your customer support
technical specialist.
CAUTION
Damage to unit with error message FAT.ERROR 33 FUSER
Error message FAT.ERROR 33 FUSER reports a serious device error. If
the printer is still operated in spite of the error message, the result may be
serious damage to the machine.
➜
Turn the printer off immediately.
➜
Call your customer support technical specialist.
LCD display
Description and actions to take
FAT.ERROR 1 ROM
ROM read error
FAT.ERROR 2
POSTSCRIPT ROM
PostScript-SIMM read error
FAT.ERROR 3
INTERNAL RAM
RAM write/read error
FAT.ERROR 2
SIMM-RAM (Number)
SIMM-RAM write/read error
The number identifies the connection slot number on the
controller card:
1 = SIMM5
2 = SIMM4
3 = SIMM3
FAT.ERROR 5
EEPROM
EEPROM write/read error
FAT.ERROR 7
NETWORK CARD
Network card error
FAT.ERROR 8
PRINT MECHANISM I/O
Print mechanism
FAT.ERROR 9
NETWORK I/O
Network communications error
FAT.ERROR 21
EPROM PRINT MECHANISM
EEPROM error on the controller card
FAT.ERROR 22
V-SYNC
V-SYNC error
FAT.ERROR 23
H-SYNC
H-SYNC error from the print mechanism
Summary of Contents for PagePro 25
Page 7: ...Rev 3 1 1 16 07 99 PagePro 25 IVZ 7...
Page 8: ...IVZ 8 PagePro 25 Rev 3 1 1 16 07 99...
Page 40: ...2 Unpacking setting up and pre settings 2 24 PagePro 25 Rev 3 1 1 16 07 99...
Page 46: ...3 Installing the printer driver 3 6 PagePro 25 Rev 3 1 1 16 07 99...
Page 98: ...5 Working with the printer s Control panel 5 18 PagePro 25 Rev 3 1 1 16 07 99...
Page 210: ...9 Recognizing and eliminating problems 9 34 PagePro 25 Rev 3 1 1 16 07 99...
Page 246: ...10 Appendix 10 36 PagePro 25 Rev 3 1 1 16 07 99...
Page 254: ...IVZ 44 Rev...