5
5-4
Administering the Pi5500
Troubleshooting
Startup diagnostics are described in the
Installation and Service Guide,
which is the
documentation for service technicians. Contact your authorized service/support center
if you see any startup error messages on the Pi5500 Control Panel, or if the Pi5500
does not reach Idle status.
Troubleshooting during Setup
The following section explains some error and alert messages that you may see during
Pi5500 Setup that might not be self-explanatory.
Network Setup messages
After this Setup screen
This message
Means
Enable AppleTalk
(Network Setup>Protocol
Setup>AppleTalk Setup)
No AppleTalk zone found.
The Ethernet network cable is not attached to the
connector on the Pi5500, or the network cable is not
plugged into the hub or network. If your AppleTalk
network has zones, and you want to specify a zone for the
Pi5500, you must connect the network cable to the Pi5500
before performing AppleTalk Setup.
It also could mean that the AppleTalk network does not
have zones. Zones are not required for printing to the
Pi5500. Press OK to continue.
Protocol Setup or Service
Setup (Network Setup)
You must first enable
a network port.
You must enable Ethernet in Port Setup before Protocol
Setup or Service Setup.
Frame Type selection
(Network Setup>Protocol
Setup>IPX/SPX Setup)
Invalid frame size.
The network hub is not connected to a Novell machine
when the Pi5500 tries to bind.
Warning! IPX network
number is zero.
No other IPX machine can be found on the network, or
the network hub is not connected to the network, when
the Pi5500 tries to bind. When this occurs, the network
number defaults to zero.
Enable NDS
(Network Setup>
Service Setup>PServer
Setup>NDS Setup)
No NDS trees found.
No NDS trees were found on the Novell network. Check
that IPX frame types are properly set.
