MINOLTA-QMS PagePro 9100, User Manual

Page: 83 / 192

Solving Problems
77
Media is
jamming. The wrong media tray
is used. Envelopes, labels, postcards, thick
stock, and transparencies can be printed
only from the multipurpose tray.
The media is not
correctly positioned in
the tray. Remove the jammed media and
reposition the media properly in the tray.
The number of
sheets in the tray
exceeds the maxi-
mum allowed. Remove the excess media and reload
the correct number of sheets in the tray.
The width regulation
guides are not
correctly adjusted to
the media size. Adjust the regulation guides in the tray to
match the size of the media.
Warped or wrinkled
media is loaded in the
tray. Remove the warped or wrinkled media
and replace it with new media.
The media is moist
from humidity. Remove the moist media and replace it
with new, dry media.
Unsupported
media (wrong size,
thickness, coating,
type, etc.) is being
used. Use media that is approved for your
printer.
The recommended
transparency (OHP)
or label media are
facing the wrong way
in the tray. Load the transparencies or labels
according to the manufacturer’s
instructions.
Coated transparency
media has been
used. Use uncoated transparency media that is
approved for your printer.
Media jam
message
stays on. The printer needs to
be reset. Open and close the top cover.
Some media remains
jammed in the printer. Recheck the media path and make sure
you have removed all of the media jams.
Symptom Cause Solution