Solving Problems
76
Not all
pages
print.
The printer has the
wrong kind of cable,
or the printer is not
configured for the
correct cable and
port.
Check your cable.
The Cancel key was
pressed.
Make sure no one pressed the Cancel
key while your job was printing.
The media tray is
empty.
Check the message window to see if the
tray you are using is out of media.
Several
sheets go
through
the printer
together.
Too much static
electricity is present.
Do not fan large quantities of
transparency media.
Media is
jamming
Multiple sheets of
transparency (OHP)
media are collecting
static electricity in
the tray.
Remove the OHP media and load it in
the tray one sheet at a time. Do not fan
large quantities of transparencies before
loading them.
Transparency (OHP)
media being fed from
the upper or optional
trays is not feeding
correctly.
Envelopes, labels, postcards, special
stock, thick stock, and transparencies
can be printed only from the multi-
purpose tray.
Multiple sheets of
transparency (OHP)
media are collecting
static electricity in
the tray.
Remove the OHP media and load it in
the tray one sheet at a time. Do not fan
large quantities of transparencies before
loading them.
The recommended
transparency (OHP)
or label media are
facing the wrong way
in the tray.
Load the transparencies or labels
according to the manufacturer’s
instructions.
Coated transparency
media has been
used.
Use uncoated transparency media that is
approved for your printer.
Symptom Cause
Solution
Summary of Contents for PagePro 9100
Page 1: ...PagePro 9100 User s Guide 1800672 001B ...
Page 7: ...1 Replacing Consumables ...
Page 28: ...Replacing the Transfer Roller 22 10 Close the top cover 11 Turn on the printer ...
Page 29: ...2 Using Media ...
Page 53: ...3 Maintaining the Printer ...
Page 60: ...Cleaning 54 9 Turn on the printer ...
Page 61: ...4 Troubleshooting ...
Page 67: ...Understanding the Media Path 61 Printer Optional Tray s Duplexer and 4 bin Mailbox ...
Page 102: ......
Page 103: ...5 Installing Other Accessories ...
Page 138: ......
Page 139: ...6 Storing Deinstalling Relocating Repacking and Shipping ...
Page 151: ...A Technical Specifications ...
Page 186: ......