MIMAKI SWJ-320EA Page 101 Operation Manual Download

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5-7

Chapter 5 Troubleshooting

Warning / Error Messages

If some trouble occurs, the buzzer sounds and the display shows a corresponding error message.
Take an appropriate remedy for the displayed error.

Warning messages

Errors when performing operations

Errors when ink charging is performed

Message

Cause

Solution

ERROR 901
INVALID OPERATION

Operation error

• Return to the LOCAL screen, check the error

status, and take appropriate actions.

ERROR 902
DATA REMAIN

There remains received data that has not yet
been printed.

• Execute the data clear function.

(

P.2-22)

ERROR 90f
PRINT AREA SHORT

The media is not wide or long enough for print-
ing.

• If the media width is decreased because the

origin is moved, shift the origin to the right
to increase the effective media width.

• Replace the media with one having enough

width or length.

Message

Cause

Solution

INK IC Expiration
CHARGE ANYWAY?
NO <

> YES

The expiration date for the inserted IC chip has
passed.

• Replace the IC chip with the IC chip of a new

ink bottle.

• Select [YES] to continue to use the ink.

IC Expiration:1MONTH
CHARGE ANYWAY?
NO <

> YES

The expiration date of the inserted IC chip has
passed (one month has passed after the speci-
fied expiration date).

IC Expiration:2MONTH
CANNOT CHARGE

The expiration date of the inserted IC chip has
passed (two months have passed after the
specified expiration date).).

• Please insert the IC ship of the ink bottle

within the expiration date.

• If an error occurs before the expiration date,

please check the time of the machine.

WRONG INK IC
CANNOT CHARGE

The IC chip cannot be read normally.

• REMOVE the IC chip, and insert again.
• When displaying again, contact y our sales

office, or service center.

INK IC ALREADY USED
CANNOT CHARGE

An IC chip that has already been charged was
inserted.

• Install the new IC chip.

INK TYPE
CANNOT CHARGE

The type of ink on the inserted IC chip is differ-
ent from the ink in the bottle.

• check WHETHER the IC chip is supplied with

the ink bottle.

• Make sure the ink type of ink bottle.

INK COLOR
CANNOT CHARGE

The color of ink on the inserted IC chip is differ-
ent from the ink in the bottle.

• check WHETHER the IC chip is supplied with

the ink bottle.

• Make sure the ink color of ink bottle.

Expiration
CHARGE ANYWAY?
NO <

> YES

The ink has expired.

• Replace with new ink or use up as soon as

possible. It is possible to print.

Expiration:1MONTH
CHARGE ANYWAY?
NO <

> YES

One month has passed since the ink expired.

Expiration:2MONTH
CANNOT CHARGE

Two months have passed since the ink expired.

• Replace with new ink. Cannot print.

Summary of Contents for SWJ-320EA

Page 1: ...MIMAKI ENGINEERING CO LTD https mimaki com D203278 13 Original instructions ...

Page 2: ...ear Side and Right Side of the Machine 1 4 Operation Panel 1 5 Heater 1 7 Media sensor 1 7 Carriage 1 7 Capping station 1 8 Pinch rollers and Feed rollers 1 8 Connecting Cables 1 8 Connecting USB2 0 Interface Cable 1 8 Connecting the LAN cable 1 9 Connecting Power Supply Cable 1 10 Fill ink in the ink tank and charging 1 10 Caution in handling of ink bottles 1 13 Media 1 14 Usable sizes of media 1...

Page 3: ... table 3 3 Register the optimal print conditions to match the use 3 4 Setting of Media Correction 3 5 If the Positions of Dots Shift 3 6 Setting the Heater 3 6 Setting of Logical Seek 3 7 Setting of Overprint 3 7 Setting of Drying Time 3 7 Setting of Left and Right Margins 3 8 Setting of Refresh 3 8 Setting of Vacuum Fan 3 8 Setting of Print Speed 3 8 Setting of MAPS4 3 9 Setting Auto Cleaning 3 9...

Page 4: ...It 4 11 When nozzle missing Cannot Be Solved 4 12 Washing the Head Nozzle 4 12 Nozzle Recovery Function 4 13 Automatic Maintenance Function 4 15 Setting the Refreshing level 4 15 Setting the Cleaning level 4 16 Discarding waste ink 4 16 For waste ink remaining management 4 18 Adjust the waste ink 4 19 Replacing consumables 4 19 Replacing the wiper 4 19 Replacing the Mist Fan Filter H fan filter 4 ...

Page 5: ... Messages 5 7 Warning messages 5 7 Error messages 5 11 Chapter 6 Appendix Specifications 6 2 Machine specifications 6 2 Ink specifications 6 3 Supply item list 6 4 Setting orders of ink tanks 6 5 Sheet for inquiry 6 6 ...

Page 6: ...ct is not guaranteed against any damage to specific purpose radio and televisions The product s interference with your radio or television will be checked by turning on off the power button of the product In the event that the product is the cause of interference try to eliminate it by taking one of the following corrective measures or taking some of them in combination Change the orientation of t...

Page 7: ...all outlet is shown in the circle WARNING Do not use the machine in a poorly ventilated room or a closed room Avoid locating the machine in a damp environment Do not splash water onto the machine Use in such an environment can give rise to fire electric shocks or breakdown of the machine Use it with the displayed power supply specifications The power supply voltage of this machine shall be single ...

Page 8: ...polymerization initiator has toxicity against aquatic organisms Please prevent leakage flow to natural water systems river etc and domestic sewages toilet road etc There are precautionary notes on ink on the ink bottle Read it carefully and fully understand it before using it About hot parts Some parts outside the unit will have a very high temperature A hightemperature caution label is placed on ...

Page 9: ...ty When leaving the workshop after the working hours do not leave any media on the roll hanger If any media is left on the roll hanger it can get dusty Notes on maintenance It is strongly recommended to use the machine in a room that is not dusty Keep the front cover closed even when the machine is not printing If not dust can accumulate on the nozzles in the heads Dust in the heads can also cause...

Page 10: ...cle parts in the figure below CAUTION A place exposed to direct sunlight On an inclined surface A place that vibrates A place exposed to direct air flow from an air conditioner or the like Around a place where fire is used A place where temperature or humidity varies significantly Use the machine under the following environmental conditions Operating environment 20 to 30 C 68 to 86 F 35 to 65 Rh ...

Page 11: ...bels Warning labels are stuck on the machine Be sure to fully understand the warning given on the labels If a warning label is illegible due to stains or has come off purchase a new one from a distributor or our sales office Around the caridge ...

Page 12: ...xi Warning labels No Reorder Label 1 M905811 2 M903330 3 M906144 4 M907935 5 M903239 6 M903404 7 M910931 8 M912522 9 M912523 ...

Page 13: ...ts and Functions 1 3 Front Side of the Machine 1 3 Rear Side and Right Side of the Machine 1 4 Operation Panel 1 5 Heater 1 7 Media sensor 1 7 Carriage 1 7 Capping station 1 8 Pinch rollers and Feed rollers 1 8 Connecting Cables 1 8 Connecting USB2 0 Interface Cable 1 8 Connecting the LAN cable 1 9 Connecting Power Supply Cable 1 10 Fill ink in the ink tank and charging 1 10 Caution in handling of...

Page 14: ...dy is fixed with the leveling feet The printer body may start moving during operation if it is not fixed with the leveling feet Moving This Machine Model Width Depth Height Gross weight SWJ 320EA 5410mm 213 0in 995mm 39 2in 1440mm 56 7 in 910 kg 2006 2lb If the place to install the machine is exposed to strong sunlight around the window draw a curtain to prevent the machine from being exposed to s...

Page 15: ...pinch rollers up and down to hold or release the media Tension bar Brings tension to the media Stand Supports the main body of the machine Left side maintenance cover Open the cover in maintenance Even when the power button is off keep all covers closed Platen The printed media is sent out sliding on the platen Rght side maintenance cover Open the cover in maintenance inside the station Take up un...

Page 16: ...er Preheats the media before printing Located inside the cover Rear cover Open the cover in setting of medias taking of measures against jamming of medias Even when the power button is off keep this cover and the other covers closed Tension bar Brings tension to the media Ink supply unit Set the ink tank Wide media set area 2 bars Set a wide media Feweding Manual switch Changes the feeding method ...

Page 17: ...rred Lit steady red Error SYSTEM HALT has occurred Display Displays the following items Printer status Set media width Heater temperature current tem perature set temperature Ink status 1 Functions assigned to FUNC1 to FUNC3 2 key Changes over the functions of the function keys FUNC1 FUNC3 key Press this to set various functions or to do test printing The function keys functions are changed each t...

Page 18: ...e When there are multiple items on the MENU screen or other screens it moves to the previous page Used for completing confirmation when warning message has been displayed and so on Used for turning functions OFF or cancelling them for example when turning heater settings OFF and so on Some kind of setting or function is assigned Operate according to the description of each function Switches betwee...

Page 19: ...ater to cool down sufficiently Failure to do so may cause a burn injury Before changing the existing media with a thin media allow the pre heater to cool down sufficiently If such a change is made while the pre heater cover is hot the thin media might stick fast to the platen or get wrinkled or curled If the media floats as wave press the button on the operation panel to feed the media Pre heater ...

Page 20: ...WJ 320EA machines are connected to one personal computer the personal computer may not recognize all the SWJ 320EA machines normally Reconnect the unrecognized SWJ 320EA machine to another USB port if available and check to see if it is recognized If the SWJ 320EA machine is not recognized by the newly connected USB port use USB 2 0 repeater cables available on the market Be sure to wear the attac...

Page 21: ...ould cause printing to stop Use LAN cables that are category 6 or higher Use a switching hub and PC that support 1000BASE T If the PC or device connected to the printer is not 1000BASE T you cannot perform printing After connecting check the following 1 Check the printer screen display On the local screen or the media detection screen press the Enter key several times to display the information sc...

Page 22: ...on onto the circuit breaker Grounding work Ensure that a wall outlet is available near the printer Also ensure that the power cable can be easily unplugged whenever necessary To prevent electrical shock hazard it is prohibited for anyone other than electrician licensees to perform the electrical work for this printer Take care not to miswire which can result in a fire or an electric shock When any...

Page 23: ...NEAR END and 300 cc indicates INK END About 400 to 1800cc About 1800 to 2000cc About 2000 to 3400cc About 3400 to 3600cc 3 3 You can add ink up to 3 6L liter in the ink tank set in this machine However ink may drop from the mouth for adding ink When the remaining amount indicator becomes completely red do not add ink Distance from liquid level to mouth for adding 180mm and more About 135mm and mor...

Page 24: ...ed on the ink bottle If used beyond the expiration date of ink consumption ink ejection failure and color change may occur You can print after the expiration date but we recommend that you replace it with new ink or use it up as soon as possible Ex When the expiration date is April 2020 May Replace with new ink or use up as soon as possible It is possible to print June Replace with new ink or use ...

Page 25: ...quality would be poor Do not shake the ink bottle strongly It may cause ink leaks or nozzle clogging due to excessive air in the ink Do not touch or stain the contacts of the IC chip This may cause damages on printed circuit boards Model SWJ 320EA Type of Recommended media 1 1 Depending on a media to be used it may not adhere or the media may not be properly fed Always try and check the media to b...

Page 26: ...panel by setting the profile on the dedicated RIP For setting on the RIP refer to the instruction manual for your RIP Pay attention to the expansion and contraction of the media Do not use media immediately after unpacking The media can be affected by the room temperature and humidity and thus it may expand and contract The media have to be left in the atmosphere in which they are to be used for 1...

Page 27: ... the taken up media 2 15 Changing the printing origin 2 16 Preparing for the Heaters 2 17 Changing the Temperature Settings for the Heaters 2 17 Test Printing 2 17 Test Printing 2 18 Head Cleaning 2 18 About head cleaning 2 18 Perform head cleaning depending on the test printing result 2 18 Setting of Media Correction 2 19 Setting of Media Correction 2 19 Correct the ink drop position for bidirect...

Page 28: ... 4 Test Printing Referring to Test Printing P 2 18 Head Cleaning Referring to Head Cleaning P 2 19 Correct the media feed amount Referring to Setting of Media Correction P 2 20 Correct the ink drop position for bidirectional printing Referring to Correct the ink drop position for bidirectional printing P 2 21 Printing Data Referring to Printing Data P 2 22 ...

Page 29: ...in press the END POWER key Cautions about Turning the Power OFF Do not turn the main power switch OFF When the main power switch is ON the power periodically turns ON and the nozzle missing prevention function flushing function operate When the main power switch has been turned OFF the auto maintenance functions such as flushing do not operate and this may cause nozzle missing Keep the front cover...

Page 30: ...head or is often stained with ink traces In the following cases perform P 2 21 Correct the ink drop position for bidirectional printing The lever position is changed The head height is not changed but the media thickness is changed Take care not to drop the media on your foot when setting the media It may cause an injury due to the media When setting a roll media work by two or more people Otherwi...

Page 31: ...formed properly For setting a narrow roll media refer to Setting a narrow roll media P 2 9 When using a take up device it is recommended to set the media with its print side facing inside This machine allows a media to be set with its print side facing either inside or outside Setting the print side facing inside reduces the variations in tension caused by the changes in the media diameter occurri...

Page 32: ... the front Make the Feeding manual switch AUTO 10 Close the rear cover Backward Feeding with the print side facing to the inside OFF Not operated Manual Auto Feeding direction switch Forward Feeding with the print side facing to the outside Feeding manual switch For ward Back ward Tension bar Lock Tension bar Insert the roll media between the platen and the pinch roller and slide it to the front P...

Page 33: ...oute the media from the front side of the tension bar and fix the media in the center of the roll shaft with adhesive tape 2 In the same manner fix the left side and right side of the media Pull roll media evenly for right and left check that there is no slack or waviness on the media and paste tape in numerical order When you place the tape consider the rolling up direction You can achieve stable...

Page 34: ...tup is ON P 3 14 you are prompted to enter the media remaining amount P 2 9 To take up the media with its print side facing inside Set the taking up direction switch to Backward To take up the media with its print side facing outside Set the taking up direction switch to Forward To stop taking up Set the taking up direction switch to neutral OFF When using a take up device it is recommended to set...

Page 35: ...the right edge of the media and press the key The LEFT EDGE POSITION screen will be displayed 5 In the same way as in step 4 decide the left edge position of the media and press the key Media width is set When the media detection is completed the screen of Setting a roll media as described in step 21 is displayed Follow the steps 22 and later Setting a narrow roll media When you use narrow roll me...

Page 36: ... Insert the paper core into the roll holder R 8 Loosen the screw of the roll holder C then insert the holder into the core of the roll media Push the roll media onto the roll holder until the roll core is all the way seated 9 Remove the roll tables 10 Raise the clamp lever in the rear side of this machine The roll holder guide shaft has a mark indicating the center position Refer to this mark when...

Page 37: ...he media with the media press gently Set the media so that no media sticks out from the right end pinch roller to the right side When using a thick media remove the media press from the media before printing 16 Prepare for the take up device 1 Set the taking up direction switch to OFF Center 2 Set the taking up manual switch to Auto Lower 17 Raise the tension bar on the front side to the highest p...

Page 38: ... out from the right end pinch roller to the right side Set the media press to the position of 3mm away from the media When using a thick media remove the media press from the media before printing 23 Close the front cover 24 Press the key to select ROLL If the Setting the Display of Media Detection of Machine Setup set in AUTO P 3 15 the machine automatically detects the media width Roll shaft Tap...

Page 39: ...t the protruding portion of the media press into the groove of the platen circle part in the figure below 3 Return the sheet metal that was removed in step 1 to the original position and attach the left side maintenance cover Surface waviness or ruck may affect the quality of currently printed image When fixing media with tape align the media along the direction indicated with an arrow in the figu...

Page 40: ... in the roll holder Set the media one by one 1 Set the roll tables as shown in the figure and temporarily place the media on top of the tables Keep a proper space between the tables to stabilize the media 2 Insert the paper core of the media into the roll holder C Push the roll media onto the roll holder until the roll core is all the way seated 3 Insert the roll holder R or L into the paper core ...

Page 41: ...e media press from the media before printing 12 Close the front cover 13 Press the key to select ROLL If the Setting the Display of Media Detection of Machine Setup set in AUTO P 3 15 the machine automatically detects the media width 14 Setting the Logical Seek 1 Press to select the set value Set value Media Data Quality 2 Press the ENTER key When Media Remain of the Machine Setup is ON P 3 14 you...

Page 42: ...inting 4 Push down the clamp lever and close the front cover Set the media straight 5 Press the key 6 Press the key to select LEAF If the Setting the Display of Media Detection of Machine Setup set in AUTO P 3 15 the machine automatically detects the media width 7 Setting the Logical Seek 1 Press to select the set value Set value Media Data Quality 2 Press the ENTER key When Media Remain of the Ma...

Page 43: ...o set the origin to a desired position Select the carriage and media moving the point with Position of the LED pointer becomes the origin position 3 After determining the origin press the key The printing origin is changed Origin Setup Y 0 0 X 0 0 Origin Length Origin Width When a roll media is set on the narrow roll holder change the origin and then rewind the media by hand and set the media with...

Page 44: ... set temperature the heater icon lights in green 4 Press the key to stop heating The screen returns to LOCAL Test Printing Print a test pattern to check that there are no discharging defects such as nozzle missing slight touching of ink or nozzle missing Relationship between head row and test pattern The relations between head row and test pattern print position are as follow Note on test printing...

Page 45: ...ge quality cannot be improved even by Normal or Soft cleaning Perform head cleaning depending on the test printing result There are three types of head cleaning Use one by checking the test pattern 1 Press the TEST PRINT CLEANING and press the key in LOCAL 2 Press to select CLEANING and press the key CLEANING MENU appears 3 Press to select the cleaning type Soft When lines are bent when any line i...

Page 46: ...R key the value entered here will be invalid 4 Press the key several times to end the setting Be sure to perform feed correction each time before printing The media feed amount may vary depending on the remaining amount of the roll media If use by setting the media to Narrow roll holder rewind the roll media by hand and set without slack There may not be accurate to correct the feed amount On comp...

Page 47: ...tern 2 in the order of printing 6 Press to enter a correction value of Pattern 1 and press the key Corrected feeding rate 40 to 40 Check the test patterns The position where an outward feeding line and a return feeding line become one straight line is the correction value When the correction value in not between 40 and 40 adjust the height of the printing heads and then perform the operations in S...

Page 48: ...nting operation stops Interrupt data sending at the PC side during the data is sent from the PC Printing restarts from the interrupted data by repressing the REMOTE key Deleting Received Data Data Clear When you want to stop printing delete the already received data 1 Press the key and press the DATA CLEAR in LOCAL 2 Press the key The received data is erased then it returns to the Local When using...

Page 49: ...APS4 3 9 Setting Auto Cleaning 3 9 Setting Interval wiping 3 10 About Machine Setup MENU 3 11 Machine Setup MENU table 3 12 Setting a AUTO Power off 3 13 Setting Feeding unit 3 13 Setting Take up unit 3 13 Setting the Display of Media Remain 3 14 Setting Time 3 14 Setting Unit Temperature Length 3 14 Setting a Key Buzzer 3 14 Setting the Display of Media Detection 3 15 Setting the CONFIRM FEED 3 1...

Page 50: ...h Vacuum Fan Setup 1 2 3 Print Speed MAPS4 OFF Auto Cleaning Interval Wiping Setup 1 3 3 Feed Comp DropPos Correct Qyality Heater HOST Logical Seek Overprint Setup 1 1 3 Margin L 0mm Margin R 0mm Lv 3 Standard Refresh Vacuum Fan Setup 1 2 3 Feed Comp DropPos Correct Qyality Heater HOST Logical Seek Overprint Setup 1 1 3 Margin L 0mm Margin R 0mm Lv 3 Standard Refresh Vacuum Fan Setup 1 2 3 Print S...

Page 51: ...s PRINT POST Logical Seek P 3 7 Data Media Quality Sets the scan movable area during printing Overprint P 3 7 Host 1 to 9 1 Sets the number of layers in which ink is to be applied Drying Time P 3 7 Host 0 0s to 9 9 sec 0 sec Set the ink drying time Margin L P 3 8 10 to 85mm Sets a non printing area along the right and left edges of the media Margin R P 3 8 Refresh P 3 8 Host Lv 0 to Lv 3 Lv 3 Sets...

Page 52: ... registration contents of Setup 1 to 4 Select copy from the Setup Reset menu of Temporary and specify the copy source Setup 1 to 4 1 Press the MENU key in LOCAL 2 Press to select Temporary and press the key Setup menu will be displayed 3 Press the 4 Press to select Setup Reset and press the key Selection screen of the copy source will be displayed 5 Press to select Copy and press the key Selection...

Page 53: ...alue in The boundary between the two bands is narrowed When you change the correction value by 25 the width of the boundary changes by about 0 1 mm 8 Press the key Print a correction pattern again and check it When media correction is needed perform the operation in Step 6 to make correction 9 Press the key several times to end the setting Be sure to perform feed correction each time before printi...

Page 54: ...tion correct printed pattern will start Multiple test patterns are printed The printed patterns are called Pattern 1 Pattern 2 in the order of printing 7 Press to enter a correction value of Pattern 1 and press the key Corrected feeding rate 40 to 40 Check the test patterns The position where an outward feeding line and a return feeding line become one straight line is the correction value When th...

Page 55: ...ops for a certain period of time specified for each of the outward and return scanning 1 Press the MENU key in LOCAL 2 Press to select SETUP 1 to 4 and press the key SETUP MENU will be displayed 3 Press to select DRYING TIME and press the key If the Logical Seek is set to Data or Media the following phenomena may occur In such a case set the Logical Seek to Quality The accuracy of the media feed a...

Page 56: ... Lv 3 6 Press the key several times to end the setting Setting of Vacuum Fan Sets the absorbability of the media By setting the absorption power to match the media you can prevent print errors due to media rise up 1 Press the MENU key in Local 2 Press to select SETUP 1 to 4 and press the key Setup menu appears 3 Press the 4 Press to select Vacuum Fan and press the key 5 Press to select a set value...

Page 57: ...nd the setting Setting Auto Cleaning You can set the machine so that it counts the number of printed files or the length or time has been completed and performs cleaning automatically if required You can select the auto cleaning setting from three types below File Set the cleaning intervals by the number of printed files Length Set the cleaning intervals by the printed length Time Set the cleaning...

Page 58: ... automatically wipes the nozzle surfaces of the head to remove any ink droplets attached to the surfaces In case that deflection nozzle missing or symptom which ink droplets fall down occurred set the interval between each operation shorter 1 Press the MENU key in Local 2 Press to select SETUP 1 to 4 and press the key Setup menu appears 3 Press the 4 Press to select Interval Wiping and press the k...

Page 59: ...F Media Remain Time Set Machine Setup Unit Temp C Unit Length Key Buzzer mm ON AUTO Media Detect ON View Feed Machine Setup Auto Power off 30min Feeding Unit Take up Unit ON ON OFF Media Remain Time Set Machine Setup Unit Temp C Unit Length Key Buzzer mm ON AUTO Media Detect ON View Feed Machine Setup Auto Power off 30min Feeding Unit Take up Unit ON ON OFF Media Remain Time Set Machine Setup Unit...

Page 60: ...ol However DHCP is ON DHCP has priority IP Address 1 Set the IP address used by this machine Def Gateway 1 Set the default gateway used by this machine DNS Address 1 Set the DNS server address used by this machine SubNet Mask 1 Set the digit number of the subnet mask used by this machine Event Mail P 3 16 Mail Deliverry ON OFF OFF Set whether you send do not send the e mail when the set event occu...

Page 61: ...setting whether the take up unit is used or not used 1 Press the MENU in Local 2 Press to select Machine Setup and press the key 3 Press to select Take up Unit and press the key 4 Press to select a set value and press the key Set Value ON OFF 5 Press the key several times to end the setting Network Mail Event Mail P 3 16 Transmit Test Send the test e mail Setting Lock P 3 20 Lock Password is not s...

Page 62: ...setting Setting a Key Buzzer You can turn off the buzzer sound when pressing the key 1 Press the MENU in Local 2 Press to select Machine Setup and press the key 3 Press the 4 Press to select Key Buzzer and press the key 5 Press to select a set value and press the key Set value ON OFF 6 Press the key several times to end the setting When the media remaining amount display is turned to ON the remain...

Page 63: ...s the key The IP address currently used by this machine is displayed 7 Press to select Check MAC Address and press the key The MAC address currently used by this machine is displayed 8 Press to select DHCP and press the key Press to set ON OFF When it is ON the IP address given by the DHCP server is used 9 Press to select AutoIP and press the key Press to set ON OFF When it is ON the IP address is...

Page 64: ...liverry and press the key 7 Press to select ON and press the key 8 Press the key several times to end the setting To reflect network setting once turn off the power supply and then turn it on again Disclaimer The customer is responsible for the communication fee for Internet communication such as e mail notification The notification by the event mail function may not be delivered due to Internet e...

Page 65: ...s to set mail address and press the key Set the e mail address to which you send the event mail Set it with alphanumeric characters and symbols within 96 characters 8 Press the key several times to end the setting Set the subject 1 Press the MENU in Local 2 Press to select Machine Setup and press the key 3 Press the 4 Press to select Network Mail and press the key 5 Press to select Event Mail and ...

Page 66: ...MTP server When you select POP before SMTP proceed to the Step 15 If you select SMTP Authentication after the operation of the steps 15 18 go to step 23 When you select OFF proceed to the Step 23 15 Press to select User Name and press the key 16 Press to set User Name and press the key Press to set the user name to use for the authentication Set it with alphanumeric characters and symbols within 3...

Page 67: ...available 20 No valid e mail address Enter the correct e mail address 11003 11004 The POP server cannot be found Or cannot access DNS server Check the POP server address Check that the machine is in the environment where DNS is available 11021 Cannot connect with the POP server Check the POP server setting Check the firewall setting 12010 An error returns from the POP server Check the POP server s...

Page 68: ...Press to select Setting Lock and press the key 6 Enter a four digit password and press the key If releasing is a success The screen is displayed a message Release Success If releasing is a failure The screen is displayed a message Release failure 7 Press the key several times to end the setting Initializing the Settings You can return the setting of SETUP Maintenance and Machine Setup to the statu...

Page 69: ...e order of occurrence 4 times MENU Setup Maintenance Machine Setup Information Information Usage Version List Ink Repl Report Errot History Information Usage Version List Ink Repl Report Errot History Information Usage Version List Ink Repl Report Errot History Information Usage Version List Ink Repl Report Errot History Information Usage Version Ink Repl Report List Errot History Information Usag...

Page 70: ...you want to clear the use count of the wiper 3 Press the key to clear the counter The use count of the wiper is cleared Displaying the Information of this machine 1 Press the key in Local 2 The information is displayed sequentially with the or key The information shown on the below appear 3 Press the key to return to Local Ink information Error Warning Only at the time of occurrence Machine inform...

Page 71: ...ge You can change the displayed language 1 Press the MENU key in Local Language MENU appears 2 Press to select language and press the key Set Value 日本語 English Español Português 中文 3 Press the key several times to end the setting ...

Page 72: ...3 24 ...

Page 73: ...Station 4 7 Cleaning the Wiper and Cap 4 7 Washing the Ink Discharge Passage 4 8 When the Machine Is Not Used for a Long Time Custody Wash 4 9 Cleaning the Ink Head and the Area around It 4 11 When nozzle missing Cannot Be Solved 4 12 Washing the Head Nozzle 4 12 Nozzle Recovery Function 4 13 Automatic Maintenance Function 4 15 Setting the Refreshing level 4 15 Setting the Cleaning level 4 16 Disc...

Page 74: ...ing regularly when a printing outputting operation has not been performed for a long time When the machine is not to be used for a long time turn off only the power button on the front side leave the main power switch at the side turned ON in the position of and leave the power cable connected Do not use benzine thinner or any chemical agent containing an abrasive Such materials can deteriorate or...

Page 75: ...ensor is covered with dust etc it may cause false detection of media Using a cotton swab remove the dust etc accumulated on the surface of the sensor When cleaning the sensor on the lower surface of the head is cleaned move the carriage to the left end by the operations of step 1 of P 4 11 Cleaning the Ink Head and the Area around It and clean it Clean the heater cover after lower the heater tempe...

Page 76: ...dry cloth or paper towel If there is ink on the media press wipe it away with a clean stick dipped in washing liquid for maintenance Turn off the main power and unplug the power cable before maintenance Do not allow liquids to get inside the product Ingress of liquids into the product may lead to failure electric shock or fire When using washing liquid for maintenance be sure to wipe it away compl...

Page 77: ...G Maintenance Station Nozzle Recovery Auto Maint Sub Tank Air PG Maintenance Station Nozzle Recovery Auto Maint Sub Tank Air PG Maintenance Station Nozzle Recovery Auto Maint Sub Tank Air PG Maintenance Replace Ink Tank REMOTE MENU TEST PRINT CLEANING 3200mm Local Setup 1 REMOTE MENU TEST PRINT CLEANING 3200mm Local Setup 1 REMOTE MENU TEST PRINT CLEANING 3200mm Local Setup 1 PRE PRINT POST 30 40 ...

Page 78: ...r was used that is managed in this machine is reset Nozzle Recovery P 4 13 For printing using another nozzle if nozzle wash and so forth fail to effect recovery from nozzle missing etc PRINT Used to print a pattern and to check and or register clogged nozzles ENTRY Registers the faulty nozzle identified by PRINT CLEAR Resets a registered faulty nozzle CHECK Checks recoverable printable conditions ...

Page 79: ...ons to the left and remove them 2 Hold the bottom of the right side maintenance cover and pull it to the front 3 While pulling the right side maintenance cover downward remove it If the right side maintenance cover is hard to remove use the supplied screwdriver 6 Remove the wiper Pull out the wiper by holding the projections at its both ends Tools required for Maintenance Cleaning solution kit200 ...

Page 80: ...solution for maintenance will not remain 11 Close the right side maintenance cover then press the key After its initial operation the machine returns to step1 Performing the Station without FUNC2 TEST PRINT CLEANING key You can select Station by using the FUNC1 MENU key in the Local without pressing the FUNC2 TEST PRINT CLEANING key 1 Press the FUNC1 MENU key in Local 2 Press to select Maintenance...

Page 81: ...returns to step2 When the Machine Is Not Used for a Long Time Custody Wash When the machine is not going to be used for a week or more use the cleaning function for custody to clean the head nozzles and ink discharge passage After this keep the machine in custody 1 Press the TEST PRINT CLEANING and press the key in Local 2 Press to select Station and press the key The Station MENU appears 3 Press ...

Page 82: ...sition by holding the projections at both ends of the wiper 6 Clean the cap rubber and cap rubber cover and press the key Wipe off the ink sticking to the cap rubber and cap rubber cover with a clean stick dipped in cleaning solution for maintenance Wipe off so that cleaning solution for maintenance will not remain At this time the discharge passage is cleaned automatically 7 Fill up the cap with ...

Page 83: ...he key 4 Press to select HEAD MAINTENANCE and press the key Press the ENTER key in the Execution Check screen and the carriage moves to the left end of this machine 5 Remove the left side maintenance cover 1 Rotate the screws under the left side maintenance cover for three positions to the left and remove them 2 Hold the bottom of the left maintenance cover and pull the cover toward you from below...

Page 84: ...ozzles in the heads to prevent them being clogged with coagulated ink 1 Press the TEST PRINT CLEANING and press the key in Local 2 Press to select Station and press the key The Station MENU appears 3 Press to select Nozzle Wash and press the key Press the ENTER key in the Execution Check screen and the carriage moves over the platen The nozzle part Never touch it Clean the side surface of the head...

Page 85: ... this time the discharge passage is cleaned automatically 7 Fill up the cap with cleaning solution for maintenance using a dropper Fill the cap with the cleaning solution just before the solution overflows from the cap 8 Close the right side maintenance cover and press the key Perform the capping operation and wait 1 minute The display provides a countdown display When the resting time has passed ...

Page 86: ...81 290 301 310 1 10 21 30 41 50 61 70 81 90 101 110 121 130 141 150 161 170 181 190 201 210 221 230 241 250 261 270 281 290 301 310 1 10 21 30 41 50 61 70 81 90 101 110 121 130 141 150 161 170 181 190 201 210 221 230 241 250 261 270 281 290 301 310 1 10 2 30 4 50 6 70 8 90 1 110 1 130 1 150 1 170 1 190 2 210 2 230 2 250 2 270 2 290 3 310 Overhead view 4 colors inkset H1 A H1 D H2 A H2 C H1 B H1 C ...

Page 87: ...re set performing intervals of various automatic maintenances You can prevent troubles such as ink clogging by performing automatic maintenance periodically automatic maintenance function For the Auto Maint functions the following items can be set Setting the Refreshing level For nozzle clogging prevention set the amount of some ink to be discharged from the nozzle 1 Press the MENU in Local 2 Pres...

Page 88: ...ew waste ink tank 3 Return the empty waste ink tank to the original position Reinsert the tube pulled out Discard waste ink frequently If left for a long time the ink in the waste ink tank may be cured or overflow When disposing of the waste ink be sure to wear attached safety glasses and gloves to perform the work Otherwise you may get ink in your eyes If you get the ink on your skin or in your e...

Page 89: ...4 17 4 2 Chapter 4 Maintenance 4 Reset the waste ink counter 1 Press SEL key twice to display the WASTE INK to FUNC2 2 Press FUNC2 WASTE INK 3 Press FUNC2 RESET 4 Press ENTER key ...

Page 90: ...ion using ink Print Remote transition If occurs during printing transit to local after printing completion Replacing the waste ink tank referring to the manual Chapter 4 Discarding waste ink Then please reset the waste ink tank Dispose of waste ink according to regional laws and regulations REMOTE MENU TEST PRINT CLEANING 3200mm Local Setup 1 PRE PRINT POST 30 40 30 35 40 50 Amount of waste ink 0 ...

Page 91: ...nk sticking to the lower surface of the wiper cleaner off 1 Press the TEST PRINT CLEANING in Local 2 Press the key 3 Press to select Station and press the key 4 Press to select Replace Wiper and press the key 5 Press the key The carriage moves onto the platen The number of times when the wiper was used is reset 6 Open the rght maintenance cover then remove the wiper Pull out the wiper by holding t...

Page 92: ...RIAGE OUT and press the key twice The carriage moves onto the platen 4 Open the right side maintenance cover 1 Rotate the screws under the right side maintenance cover for two positions to the left and remove them 2 Hold the bottom of the right side maintenance cover and pull it to the front 3 While pulling the right side maintenance cover downward remove it If the right side maintenance cover is ...

Page 93: ...or the ink tank selected in step 4 Loosen the screws attached to the ink maintenance cover both sides remove the screw that is attached to the top surface 7 Replace the ink tank Cover the surrounding area with waste cloth for protection against dirt before changing the ink tank 1 Remove the ink filter attached to the ink tank Loosen the joints on the top of the ink filter and remove the filter 2 R...

Page 94: ...ile pulling the right side maintenance cover downward remove it If the right side maintenance cover is hard to remove use the supplied screwdriver 5 Remove the plates front and rear retaining the absorber 6 Install a new absorber 7 Tighten the screws while pressing in 8 Close the right side maintenance cover and press the key Do not tighten the joint too much Otherwise the filter might be damaged ...

Page 95: ...oes not start printing 5 2 Media get jammed media is soiled 5 3 Image quality is poor 5 3 Nozzle is clogged 5 3 Ink tank warning appears 5 4 When the ink leakage occurs 5 4 If an error related to the Sub Tank occurs Error 618 to 61b 5 4 If nozzle missing due to color mixture of ink or aeration 5 4 When media heaves up at feeding 5 6 Warning Error Messages 5 7 Warning messages 5 7 Error messages 5 ...

Page 96: ...ed to the machine properly It can also occur when the printing function does not work properly or the media is not set correctly Has the power cable been connected between the machine and a power plug socket Securely connect the power cable Is the main switch ON Turn on the main switch P 2 3 Is the power button located on the front of machine ON Turn on the power button on the front of the machine...

Page 97: ...a not curled or bent ends Avoid using any media with curls or bent ends Yes Is the media hanging down along the platen Use a take up device P 2 7 step 11 or re load the media on the machine P 2 4 Open the front cover and raise the clamp lever Remove the clogged media Close the front cover Phenomenon Measures White lines blur dark stripes in the direc tion of travel of the heads 1 Execute the head ...

Page 98: ...When the filling into the sub tank is completed the air purge execution selection screen will be shown on the display 5 Press to select the action and press the key Select Execute to switch to the air purge menu Select Finish to perform head cleaning If nozzle missing due to color mixture of ink or aeration If nozzle missing occurs due to color mixture of ink in the head or aeration push ink or ai...

Page 99: ...e status to prevent ink from spouting The machine supplies ink into the sub tank containing less ink Wait for a while until the display changes To continue work follow the steps 10 and 11 13 Press to select RETRY or END To finish work select END press the A key and proceed to step 16 To continue work select RETRY press the ENTER key and follow the steps 8 through 14 14 Wipe ink adhering to the ink...

Page 100: ...media is set straight and reset it Adjusting heater temperature 1 Upper pre heaters temperatures Media feeding 1 For roll media feed the media by about tens of centimeters to one meter 2 For leaf media press and perform feed back feed Do not leave the media in the heater warming status 1 Do not start printing with the media cockled because it may cause media jam Heighten the head 1 For the thick m...

Page 101: ...s passed after the speci fied expiration date IC Expiration 2MONTH CANNOT CHARGE The expiration date of the inserted IC chip has passed two months have passed after the specified expiration date Please insert the IC ship of the ink bottle within the expiration date If an error occurs before the expiration date please check the time of the machine WRONG INK IC CANNOT CHARGE The IC chip cannot be re...

Page 102: ...l ink P 1 10 INKTNK SENS MCYK_ _ _ Detected an abnormality of the ink tank sensor Make sure the ink supply unit is connected to the machine Check if any weight or load is taken on the ink tank If the error is still displayed after this contacty our sales office or service center Take UP CoverOPEN It was detected that the media take up device s cover was open Close the take up device s cover Take U...

Page 103: ...n bar at the feeding side When displaying again contact your local dis tributor our sales office or service center FEEDING ENC WRONG An abnormality occurred in the feeding encoder Turn off the power on the machine and turn it on after a while P 2 3 When displaying again contact your local dis tributor our sales office or service center Feeding Connect The feeding unit is not correctly connected Fe...

Page 104: ...height MEDIA JAM Detected media jam Eliminate the media jam and press the ENTER key If the problem can not be eliminated contact y our sales office or service center Cover Open Detected cover open Check the cover front cover right side main tenance cover left side maintenance cover and back cover close it if it is open and press the ENTER key Message Cause Solution ...

Page 105: ...ife end of the internal clock is detected Contact your local distributor to call for ser vice ERROR 12a HDC SPEED 12 Ink discharge control error Turn off the power on the machine and turn it on after a while When displaying again contact your local dis tributor our sales office or service center ERROR 12b HEAD ROM WR Head control error ERROR 12e HeadFaild HDC The print head has been broken ERROR 1...

Page 106: ...Check output conditions ERROR 304 USB INIT ERR USB device error Turn off the power on the machine and turn it on after a while When displaying again contact your local dis tributor our sales office or service center ERROR 305 USB TIME OUT ERROR 306 USB GET DESC ERROR 401 MOTOR X An excessive load was applied to the X motor ERROR 402 MOTOR Y An excessive load was applied to the Y motor ERROR 403 X ...

Page 107: ...RROR 428 Feeding CoverOPEN It was detected that the media feeding device s cover was open Close the feeding device s cover ERROR 429 Take UP LimitDETECT The take up limit was detected Check if the media can be fed correctly in the jog operation Lower the position of the tension bar on the take up side by using the manual switch ERROR 42a Feeding LimitDETECT The feeding limit was detected Check if ...

Page 108: ... tributor our sales office or service center ERROR 618 TANKlevelH 1234 The sub tank sensor High does not change though a certain amount of ink has been con sumed Perform SUBTANK of the Maintenance menu P 5 4 Even if you perform it may be displayed con tact your local distributor our sales office or service center ERROR 619 TANKlevelH 1234 The sub tank sensor Low does not change though a certain am...

Page 109: ...the lists of the specifications and functions of this machine Specifications 6 2 Machine specifications 6 2 Ink specifications 6 3 Supply item list 6 3 Setting orders of ink tanks 6 4 Sheet for inquiry 6 5 Chapter 6 Appendix ...

Page 110: ...ing roll holder 25kg 39 7lb or less Roll inside diameter When using take up unit and feeding unit 3 inches When using roll holder 2 or 3 inches Printing surface Regardless of inside and outside Roll end treatment The roll end is gently fixed to the core with weak adhesive tape or weak glue for easy removal Leaf media size Maximum 3250mm 128 0in Minimum 210mm 8 3in Margin Leaf media Left end and ri...

Page 111: ...take up device is used One roll media is used except for twin rolls 5 Involuted for the media take up direction is recommended 6 65 1dB A Operating Condition Full load Measuring Method According to clause 1 7 4 2 of Machinery Directive 2006 42 EC Item Specifications Supply 2L Ink bottle Color Black ink Cyan ink Magenta ink Yellow ink Ink capacity 2 liter Shelf life The period is printed on the ink...

Page 112: ...S200 Magenta ink 2L bottle CS200 Y BB Solvent ink CS200 Yellow ink 2L bottle CS200 K BB Solvent ink CS100 Black ink 2L bottle CS100 C BJ Solvent ink CS100 Cyan ink 10L bottle CS100 M BJ Solvent ink CS100 Magenta ink 10L bottle CS100 Y BJ Solvent ink CS100 Yellow ink 10L bottle CS100 K BJ Solvent ink CS100 Black ink 10L bottle SPC 0766 H Fan Filter SPC 0527 Clean stick for head periphery 50pcs SPA ...

Page 113: ...tting orders of ink tanks The setting value and the setting orders of the ink tanks differ depending on the ink type you use Refill the ink matching the label Do not refill the ink different in color from the label Label M C Y Bk ...

Page 114: ...l in the following necessary items and fax the sheet to our sales office Company name Person in charge Telephone number machine model Operating OS Machine information 1 1 Refer to Confirming Machine information of About Information MENU then fill in necessary information P 3 21 Error message Contents of inquiry ...

Page 115: ...SWJ 320EA Operation Manual December 2020 MIMAKI ENGINEERING CO LTD 2182 3 Shigeno otsu Tomi shi Nagano 389 0512 JAPAN D203278 13 03122020 ...

Page 116: ...KM FW 1 5 MIMAKI ENGINEERING CO LTD 2018 ...

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MIMAKI SWJ-320EA, Operation Manual

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