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Troubleshooting
Troubleshooting
Take appropriate actions as described below before taking the trouble as a failure.
If still the problem is not solved after troubleshooting, contact your dealer or an office of MIMAKI.
Media get jammed / media is soiled
Media jamming or stained media is considered to be due to the use of an unsuitable media or improper setting of media.
If the media gets clogged, perform the work below:
Image quality is poor
This section describes the corrective actions to be taken in case the image quality is not satisfactory.
Take remedy for particular problems with image quality. If the remedy does not work, contact your dealer or an office of
MIMAKI.
Is a recommended media used ?
Use recommended media.
Is the appropriate tension applied to the
media?
Adjust the counterweight, and apply the tension
that fits your media.
(→P.8)
Is the media not curled or bent ends ?
Avoid using any media with curls or bent ends.
In addition, when the tip is bent, it will be the
cause of the wound wrinkles.
Yes
Is the height of the head proper?
Adjust the distance between the media and the
head will be 1.7 mm to 2 mm.
Open the front cover and
raise the clamp lever.
Remove the clogged media.
Close the front cover.
Phenomenon
Measures
White lines / blur / dark stripes (in the direc-
tion of travel of the heads)
(1)
Execute the head cleaning.
(2)
Perform maintenance of the inside of the station.
(3)
Execute the [Feed Comp.] function.
(4)
If any pieces of paper or dust is attached on the path of the heads such
as media press, remove it.
Characters are double- or triple-printed in
the media feed direction
(1)
Execute the [Feed Comp.] function.
Ink drops falling on media during printing
(1)
Execute the wiper cleaning.
(2)
Execute the ink cap cleaning.
(3)
Clean around the head.
(4)
Execute the head cleaning [Normal].
(5)
Set a shorter interval of Interval Wiping operation.
No
No
No
No
