Miele W 3364 WPS Operating Instructions Manual Download Page 1

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Operating instructions
for Washing machine
W 3364 WPS

To avoid the risk of accidents or
damage to the machine it is

essential

to read these instructions

before it is installed and used for the
first time.

M.-Nr. 06 750 500

Summary of Contents for W 3364 WPS

Page 1: ...instructions for Washing machine W 3364 WPS To avoid the risk of accidents or damage to the machine it is essential to read these instructions before it is installed and used for the first time G M Nr 06 750 500 ...

Page 2: ...h if handled or disposed of incorrectly could be potentially hazardous to human health and to the environment They are however essential for the correct functioning of your appliance or machine Please do not therefore dispose of your old machine or appliance with your household waste Please dispose of it at your local community waste collection recycling centre and ensure that it presents no dange...

Page 3: ...ly 12 Energy and water consumption 12 Detergent 12 Additional options Short Soak Pre wash 12 When drying with a tumble dryer 12 How to wash correctly 13 Additional options 18 Short 18 Pre wash 18 Soak 18 Water plus 18 Spinning 19 Final spin speed 19 Rinse and interim spin 19 To omit the final spin Rinse hold 19 To omit rinse and interim spin and the final spin 19 Delay start 20 Programme chart 21 ...

Page 4: ...r starch separately 30 Colour run and dye removers dyes 30 Cleaning and care 31 External casing and fascia panel 31 E Cloth 31 Extra cleaning 31 Cleaning the detergent dispenser drawer 31 Cleaning the filter in the water inlet 33 Problem solving guide 34 The programme does not start 34 The wash programme stops and a fault indicator light comes on 35 A fault indicator light comes on but the wash pr...

Page 5: ...bars 47 Levelling the machine 48 Screwing out and adjusting the feet 48 Building under a continuous worktop in a kitchen run 49 Washer and Dryer stack 49 The Miele Waterproof system 50 Connection to the water supply 51 Connection to the drainage system 53 Electrical connection U K 54 Consumption data 55 Technical data 56 Programmable functions 58 Water plus system 58 Gentle action 59 Suds cooling ...

Page 6: ... guaranteed when continuity is complete between the machine and an effective earthing system which complies with local and national regulations It is most important that this basic safety requirement is present and regularly tested and where there is any doubt the household wiring system should be inspected by a qualified electrician The manufacturer cannot be held liable for the consequences of a...

Page 7: ...s been carried out by a suitably qualified engineer Do not install your washing machine in rooms where temperatures below freezing may occur Frozen hoses may burst or split The reliability of the electronic control unit may be impaired at temperatures below freezing point Before using the machine for the first time check that the transit fittings at the rear of the machine have been removed see se...

Page 8: ... use these products in this machine Always make sure the drum is stationary before reaching in to remove washing Reaching into a moving drum is extremely dangerous Safety with children This machine is not a toy To avoid the risk of injury do not allow children to play on or near it or to play with the controls Supervise its use by the elderly or infirm and supervise children whilst you are operati...

Page 9: ... Indicator light off option not selected dIndicator lights for spin speed Rinse hold or Without spin eSpin button For selecting the final spin speed Rinse hold or Without spin fProgramme selector For selecting the wash programme and temperature for that programme The programme selector can be turned clockwise or anti clockwise gProgramme sequence indicator lights Show which section of the wash pro...

Page 10: ...e duration may be longer or shorter depending on this absorbency rate Delay start The delay start time selected will appear in the display After the machine has started the delay start time counts down If the delay start time is more than 10 hours it will count down by the hour If it is less than 9 hours and 59 minutes it will count down minute by minute Once the delay start time has finished the ...

Page 11: ... you must run a wash programme without laundry and without detergent Using detergent could result in an excessive build up of foam This also activates the ball valve The ball valve prevents detergent escaping from the suds container into the sump during a wash programme thus making maximum use of the detergent Open the stopcock Press the I On 0 Off button in Turn the programme selector to Cottons ...

Page 12: ...tional option Soak instead of Pre wash If Soak is followed immediately by a main wash the same suds are used Detergent Do not exceed the amounts of detergent recommended by the manufacturer on the packaging Reduce the amount of detergent with smaller loads approx 1 3 less than the amount recommended can be used when washing a half load Additional options Short Soak Pre wash Select A wash programme...

Page 13: ...hat the cleaning agent is rinsed off before washing the garment in the machine Do not use solvent based cleaning agents in this machine Sort the laundry by colour and by care label Most garments have a textile care label in the collar or side seam Dark textiles often contain excess dye and should be washed separately several times before being included in a mixed load Always wash whites and colour...

Page 14: ... washed However do not overload as this causes creases and reduces cleaning efficiency Make sure that no garments are caught between the drum door and seal Shut the door with a gentle swing DSelect Delay start if required Make sure that the programme selector is at the d Finish position Press the Start button to set the delay start time ESelect programme Turn the programme selector to the required...

Page 15: ...o select the Water plus option Select the option you want Not all the additional options are suitable for use with every programme You can only select additional options which are compatible with the basic programme being used GSelect a spin speed Press the Spin button repeatedly until the indicator light for the spin speed you want comes on How to wash correctly 15 ...

Page 16: ...inse and spin results Higher water consumption an additional rinse cycle will automatically switch in A burden to the environment Pull out the detergent drawer and place detergent in the compartments as follows i Detergent for Pre wash if selecting Pre wash add 1 4 of the total amount recommended This compartment is also used for starch formulations when starching separately j Detergent for the ma...

Page 17: ... the drum When the programme has finished the Anti crease Finish indicator light will come on Press the Door button to open the drum door Remove the laundry Check that all items have been removed from the drum Items left in the drum could discolour other items in the next wash or become discoloured themselves Check the folds in the door seal for any small articles e g buttons which might be lodged...

Page 18: ... blood fats and oils cocoa A length of time of between 30 minutes and 2 hours can be programmed in 30 minute increments for the soak process The default setting is 2 hours To programme in a different soak period see Programmable functions Soak duration Water plus If you want to increase the water level for a wash process you can choose one of four settings for the Water plus button See Programmabl...

Page 19: ...e hold setting The laundry will not be spun and will remain suspended in the final rinse water This reduces creasing if the laundry is not going to be removed from the drum immediately after the end of the programme To start the final spin The Rinse hold indicator light above the Spin button will be lit up Use the Spin button to select the spin speed you want The final spin will then begin To end ...

Page 20: ... the delay start time you want Press the Start button Each press on the button increases the delay start time in 30 minute steps up to 10 hours in 1 hour steps from 10 hours upwards If you keep the Start button pressed in the time will continue to count up to 24 hours To alter Delay start It is not possible to alter the Delay start time after the programme has been selected To cancel Delay start P...

Page 21: ...ynthetic fibres mixed fibres rayon and easy care cottons Curtains including net curtains specified as machine washable by the manufacturer Additional options Short or Pre wash or Soak Notes Dust in curtains usually makes using a programme with Pre wash advisable For curtains which crease easily reduce the spin speed or select Without spin Automatic 40 C 72 Max load 3 5 kg Fabric Mixed loads of gar...

Page 22: ... and other handwashable fabrics with no wool content e g satin lace and silk Additional option Water plus Notes Place socks tights bras etc in a washing bag Woollens cold to 40 C ac Max load 2 0 kg Fabric Machine washable or hand washable wool or wool blend fabrics If the care label does not specify a temperature wash using the cold setting Drain Spin Max load 6 0 kg Notes Make sure you select the...

Page 23: ...drying temperature q Normal temperature r Low temperature s Do not tumble dry Ironing The number of dots indicates the ironing temperature I Hot iron max sole plate temp approx 200 C H Medium hot iron max sole plate temp approx 150 C G Cool iron max sole plate temp approx 110 C Do not steam iron garments carrying this symbol J Do not iron Professional cleaning f Dry clean only The letters indicate...

Page 24: ...tomatic d a 2 32 L L Dark garments d a 3 L L Shirts a 2 L Denim a 3 L Express d a d 2 L L Silks d 2 L Woollens c 2 L L Drain Spin L Separate rinse Starch 1 L d Low water level Medium water level e High water level a Normal wash rhythm b Gentle action c Woollens d Silks See the following page for more information about the programme sequences Programme sequence 24 ...

Page 25: ... shows the stage the programme has reached Special features in the programme sequences Anti crease At the end of every programme with the exception of the Woollens programme the drum continues to turn at intervals for up to 30 minutes to help prevent creasing The door can be opened and laundry removed at any time during the anti crease phase 1 The water level in the rinses is increased when a temp...

Page 26: ...onger possible to select a different programme If the programme selector is moved the Anti crease Finish indicator light will start flashing However the programme sequence remains unaffected Changing the temperature It is possible to select a different temperature up to 6 minutes after the programme has started Changing the spin speed It is possible to change the spin speed at any time Selecting o...

Page 27: ...not recognise any adjustment to the load For this reason if laundry is added or removed after the start of a programme the machine will always complete the programme cycle assuming a full load which can lead to an increase in the programme duration shown in the display The door cannot be opened if the suds temperature is above 55 C the water is above a certain level the programme has reached the F...

Page 28: ...urer for programmes without a pre wash For programmes with a pre wash you will need to purchase a special container from the Miele Spare Parts department which sits in the main wash compartment j of the detergent dispenser drawer Add liquid detergent to this container for the main wash and to compartment i for the pre wash All purpose detergent for whites Detergent for coloured fabrics Detergent f...

Page 29: ... A water softener can be used to cut down on the use of detergents in hard water areas Dispense according to the amount specified on the packaging First add detergent and then the water softener Use a quantity of detergent as for soft water Miele do not recommend connecting the machine to a household water softener Washing with several components If you wash using several components e g special ap...

Page 30: ... cleaning to remove any residual starch See Cleaning the detergent dispenser drawer Do not add powder starch formulations or viscous liquid starch to the compartment as it will clog up See below Adding fabric conditioner or starch separately Dispense in accordance with manufacturer s instructions on the packaging Add powder or viscose starch to compartment i Add the fabric conditioner or liquid st...

Page 31: ...ailable from the Miele UK Spare Parts Department which is suitable for cleaning surfaces such as stainless steel glass plastic and chrome without the use of chemicals It can be washed 300 times Extra cleaning Carry out a hot wash 70 C or above with powder detergent approx every 6 weeks to help prevent deposits building up in the machine These can occur when washing is mainly done at low temperatur...

Page 32: ...ace the siphon If starching frequently thoroughly clean the siphon and siphon tube regularly A build up of starch will cause them to get clogged Cleaning the detergent dispenser drawer housing Use a bottle brush to remove detergent residues and limescale from the jets inside the detergent dispenser drawer housing Cleaning and care 32 ...

Page 33: ...urn off the stopcock Unscrew the threaded union connecting the free end of the inlet hose to the stopcock Remove the rubber seal 1 from the recess Using pointed pliers take hold of the plastic filter bar 2 and remove Clean the plastic filter Put the filter and seal back in the reverse order and reconnect the hose Turn on the stopcock and check the connection is watertight If water drips out tighte...

Page 34: ...al and national safety regulations Repairs and other work by unqualified persons could be dangerous The manufacturer cannot be held liable for unauthorised work The programme does not start Problem Possible cause Remedy The Anti crease Finish indicator light is not on or the indicator light for the Start button is not flashing There is no power to the machine Check whether the mains plug is plugge...

Page 35: ...ight flashes appears in the display The water inlet is blocked Open the stopcock The filter in the water inlet hose is dirty Clean the filter The Check inlet and Check drain lights are flashing appears in the display The water protection system has reacted Call the Service Department The Soak Pre wash or Rinses indicator light is flashing appears in the display There is a fault Start the programme...

Page 36: ...ean the filter The Excess detergent check light comes on Excessive foam has built up during washing Use less detergent next time and follow the manufacturer s instructions on dosage given on the packaging The Main wash indicator light is flashing There is a fault Start the programme again If the fault indicator occurs again contact the Service Department The Anti crease Finish indicator light is f...

Page 37: ...come sticky In future add washing powder into the dispenser drawer first and then add the water softener Fabric conditioner is not completely dispensed or too much water remains in the compartment The siphon tube is not correctly positioned or is clogged up Clean the siphon see Cleaning and care Cleaning the detergent dispenser drawer The laundry has not been spun satisfactorily The spin speed sel...

Page 38: ...ns 95 C programme with powder detergent but without a load A stale smell is in the drum and on laundry Low temperature washing Before washing the next load run a Cottons 95 C programme with powder detergent but without a load White residues which look like powder detergent are seen on dark textiles after washing The detergent contained compounds zeolites to aid water softening which are not solubl...

Page 39: ...rum door as described in Opening the drum door in the event of a blocked drain outlet and or power failure The door was not correctly engaged Press hard against the lock side of the drum door and then press the Door button There is still water in the drum and the machine is unable to drain Clean the drain filter and the drain pump as described in the next section For safety reasons the drum door c...

Page 40: ...ter will be retained in the machine Caution if laundry has been washed at a high temperature water draining out of the machine will still be hot Danger of scalding Procedure for draining the machine Place a suitable container under the access flap When draining water from the machine do not unscrew the drain filter completely or take it right out Unscrew the drain filter lid until water runs out T...

Page 41: ... an obstruction should be removed Put the drain filter back in place and secure Make sure the drain filter is securely tightened Otherwise there is a risk of water leakage during use Opening the drum door Always make sure that the drum is stationary before reaching into the machine to remove laundry Reaching into a moving drum is extremely dangerous Pull the emergency release downwards see illustr...

Page 42: ...ass when the door is open Future updates PC The indicator light marked PC is the interface used by Miele service technicians during servicing work for testing purposes and for updating the machine s programme data Appliance guarantee Please see the guarantee card supplied with your machine Optional accessories Optional accessories for this washing machine are available from your Miele Dealer or fr...

Page 43: ...able c f Flexible drain hose with detachable swivel elbow gControl panel hDetergent dispenser drawer iDrum door jAccess to drain filter drain pump and emergency release kHandle recesses for moving the machine lFour height adjustable feet Installation and connection 43 ...

Page 44: ...en moving the machine bElectricity supply cable cInlet hose with Waterproof system dDrain hose eTransit bar covers fRestraining clip for inlet hose and drain hose gRestraining clips for transit bars when removed Installation and connection 44 ...

Page 45: ...nstall the machine in a corner as this is usually the most stable part of the floor If the machine is installed on a raised plinth it has to be secured against slippage during spinning using retaining clips available from the Miele Spare Parts Dept Installing the washing machine To manoeuvre the machine out of its packing case to its installation site hold it by the edge of the lid where it protru...

Page 46: ... Using the spanner supplied turn the left hand transit bar 90 then withdraw the transit bar Turn the right hand transit bar 90 then withdraw the transit bar Installation and connection 46 ...

Page 47: ... fitted over retainers a The washing machine must not be moved without the transit bars in place Store the transit bars as shown or keep them in a safe place for future use They must be re fitted if the machine is to be moved again e g when moving house Re fitting the transit bars Re fitting is carried out by reversing the procedure Installation and connection 47 ...

Page 48: ...he machine is delivered Using the spanner supplied turn counter nut 2 in a clockwise direction Then turn counter nut 2 together with foot 1 to unscrew Use a spirit level to check the machine is standing level Hold foot 1 securely with a pipe wrench Turn counter nut 2 again using the spanner supplied until it sits firmly up against the housing All four counternuts must be firmly up against the hous...

Page 49: ...onnections for electricity water and drainage should be installed in such a way that they remain accessible when the machine is in place Fitting instructions are supplied with the conversion kit All parts marked are available from your Dealer or the Miele Spare Parts Department Washer and Dryer stack A Miele tumble dryer can be stacked with the washing machine A WTV stacking kit is necessary and c...

Page 50: ...his protective sleeve A float switches off the safety valve preventing any more water from flowing into the machine and water in the suds container is pumped away 2 Electronic unit and washing machine housing Sump Any leaking water is collected in a sump in the base of the machine A float switches off the safety valves preventing any more water from flowing into the machine and water in the suds c...

Page 51: ...to have a non return valve as the washing machine has been designed to comply with DIN regulations The machine is designed to operate with a flow pressure of between 100 and 1 000 kPa 1 10 bar If it is higher than 1 000 kPa it is essential to fit a pressure reducing valve Connection to the mains water supply should incorporate a mains stopcock with 3 4 thread The stopcock should be fitted by a qua...

Page 52: ...nlet valve the dirt filter in the water inlet valve connection must not be removed Extension hose A 1 5 metre long metal extension hose is available from your Miele dealer or the Miele Spare Parts Department as an optional extra This hose is tested to withstand pressures of up to 14 000 kPa and can be used as a flexible extension to the water supply N B Using this hose renders the Waterproof syste...

Page 53: ... of more than 1 m up to a maximum of 1 8 m a second duo drain pump is available with the corresponding kit from the Miele Spare Parts Department or your Miele Dealer Drain hose connection 1 Direct into a sink or basin Please note the following Hook the hose over the edge and secure Make sure that the water can drain away freely without hindrance Otherwise there is a risk of water overflowing or of...

Page 54: ...l current device RCD with a trip current of 30 mA in accordance with DIN VDE 0664 VDE 0100 Section 739 Do not connect via an extension lead Extension leads do not guarantee the required safety of the appliance e g danger of overheating Non rewireable plugs BS 1363 The fuse cover must be refitted when changing the fuse and if the fuse cover is lost the plug must not be used until a suitable replace...

Page 55: ...ments 40 C 3 0 kg 0 60 60 1 h 05 min 1 h 15 min Shirts 40 C 2 0 kg 0 50 45 56 min Denim 40 C 3 0 kg 0 50 52 53 min 1 h 00 min Express 40 C 3 0 kg 0 30 34 33 min Silks 30 C 1 0 kg 0 25 39 36 min Woollens 30 C 2 0 kg 0 23 39 40 min 1 EN 60456 test programme 2 Short programme for test institutes the Short additional option must be selected Consumption data can vary from the nominal values given depen...

Page 56: ...load see data plate Fuse rating see data plate plug Consumption data see Consumption data Water flow pressure minimum 100 kPa 1 bar Water flow pressure maximum 1000 kPa 10 bar Inlet hose length 1 60 m Drain hose length 1 50 m Mains connection cable length 1 60 m Delivery head max 1 00 m Maximum drainage length 5 00 m Test certificates awarded Radio TV suppression VDE Technical data 56 ...

Page 57: ...Programmable functions for changing default settings The programmable functions can be used to tailor washing programmes to suit your individual requirements ...

Page 58: ... closed Make sure that the programme selector is at the d Finish position APress the Start button and keep it pressed in whilst carrying out steps B C BSwitch the machine on with the I On 0 Off button CWait until the Start button indicator light comes on D and then release the Start button ETurn the programme selector to the Cottons 60 C position A P will flash in the display alternating with the ...

Page 59: ...he machine is properly closed Make sure that the programme selector is at the d Finish position APress the Start button and keep it pressed in whilst carrying out steps B C BSwitch the machine on with the I On 0 Off button CWait until the Start button indicator light comes on D and then release the Start button ETurn the programme selector to the Cottons 40 C position A P will flash in the display...

Page 60: ... ensure that The washing machine is switched off The machine is properly closed Make sure that the programme selector is at the d Finish position APress the Start button and keep it pressed in whilst carrying out steps B C BSwitch the machine on with the I On 0 Off button CWait until the Start button indicator light comes on D and then release the Start button ETurn the programme selector to the C...

Page 61: ...e machine is properly closed Make sure that the programme selector is at the d Finish position APress the Start button and keep it pressed in whilst carrying out steps B C BSwitch the machine on with the I On 0 Off button CWait until the Start button indicator light comes on D and then release the Start button ETurn the programme selector to Minimum iron 60 C A P will flash in the display alternat...

Page 62: ... whilst carrying out steps B C BSwitch the machine on with the I On 0 Off button CWait until the Start button indicator light comes on D and then release the Start button ETurn the programme selector to Minimum iron 40 C A P will flash in the display alternating with the number 1 2 3 or 4 FEach subsequent press on the Start button selects a different setting The number alternating with the P in th...

Page 63: ...63 ...

Page 64: ...Alteration rights reserved 2606 W 3364 WPS M Nr 06 750 500 01 en GB ...

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