Problem solving guide
52
An unsatisfactory wash result
Problem
Cause and remedy
Liquid detergent does
not give the required
result.
Liquid detergents usually contain no bleaching
agents. They do not remove fruit, coffee, and tea
stains.
Use a general purpose powder detergent contain-
ing a bleaching agent.
Pour stain removers into the
drawer in the dis-
penser compartment and liquid detergent into a
dispenser ball.
Never put stain removers and liquid detergent to-
gether in the dispenser drawer.
White residues which
look like powder deter-
gent are seen on dark
textiles after washing.
The detergent contained compounds (zeolites) to aid
water softening which are not soluble in water. These
have ended up on the laundry.
Try to brush off the residues with a soft brush once
the laundry is dry.
In future, wash dark textiles using a detergent
which contains no zeolites. Liquid detergents usu-
ally contain no zeolites.
Textiles with particularly
greasy soiling are not
properly clean.
Select a programme with pre-wash. Use liquid de-
tergent for the pre-wash.
Continue to use universal powder detergent for the
main wash.
The use of heavy-duty detergent is recommended in
the main wash for very heavily soiled work clothing.
Please seek advice from the detergent manufacturer.
Grey, greasy particles
cling to washed laundry.
Insufficient amounts of detergent were used. The
laundry was heavily soiled with grease (oils, oint-
ments).
Use more detergent or use liquid detergent with
this type of soiled laundry.
Before washing the next load, run a 60 °C pro-
gramme with liquid detergent but without a load.
