Miele PW 6241 Operating And Installation Instructions Download Page 50 | Manualshive

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Problem solving guide

50

Power failure during the wash cycle; opening the door
in an emergency

In the event of a
brief power fail-
ure:

The programme stops in the last position reached and the following
message appears in the display once the power supply has been re-
stored:





Power cut

Programme stopped.
Press the start button.







Press the “START” button and the programme will continue.

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Summary of Contents for PW 6241

Page 1: ...instructions Commercial washing machine PW 6241 PW 6321 To avoid the risk of accidents or damage to the machine it is essential to read these instruc tions before it is installed and used for the first time en GB M Nr 12 149 550 ...

Page 2: ...sing the detergent drawer 22 Bleaching agents 22 Dyes dye removers and descalers 23 Detergent dispensing 23 Dispensing quantity 23 Water hardness levels 24 Selecting a programme 25 Selecting the Pre wash Starch stop or Without spin additional functions 25 Changes before starting the programme 26 Load size 26 Temperature 26 Spin speed 26 Maximum spin speeds 26 Starting the programme 26 Opening the ...

Page 3: ... the wash cycle opening the door in an emergency 50 In the event of a brief power failure 50 Possible reasons for increased levels of foaming 52 Service interval and DGUV display 53 Customer Service Department 56 Cleaning and care 57 Build up of rust 57 Cleaning the detergent drawer detergent compartments and siphons 58 Drum shaft bearings 60 Downtimes 60 Meaning of the symbols on the data plate 6...

Page 4: ... using the washing machine They contain important information on safety installation use and maintenance This prevents both personal injury and dam age to the washing machine In accordance with standard IEC 60335 1 Miele expressly and strongly advises that you read and follow the instructions in the chapter on installing the washing machine as well as the safety in structions and warnings Miele ca...

Page 5: ...e ship s hull is longer than 24 metres The list of the vessel is not more than 2 Any external vibration is no more than 150 Hz at an amplitude of 0 35 mm The safe operation and correct functioning of the machine can only be guaranteed if the above conditions are met The machine must not be operated on an open deck Machines that do not carry the CSA C US safety mark comply with European safety regu...

Page 6: ... measures are in place to protect users from any source of risk or danger This washing machine can only be used by people with reduced physical sensory or mental capabilities or lack of experience or knowledge if they are supervised whilst using it or have been shown how to use it in a safe way and understand and recognise the con sequences of incorrect operation Children under the age of 8 must n...

Page 7: ...ds and not drinking wa ter Drain the suds into a proper drainage system Always make sure that the drum is stationary before reaching in to remove laundry Reaching into a moving drum is extremely danger ous Danger of injury Be careful not to put your hands in the gap between door and frame when closing the drum door If the detergent compartment drawer is open and any of the dis penser drawers are m...

Page 8: ...to the machine unless authorised to do so by Miele Disconnect the washing machine from the power supply in the event of a fault and for cleaning and maintenance The washing ma chine is only electrically disconnected from the power supply when The plug of the washing machine is unplugged or The mains fuse is disconnected or The screw in fuse has been completely removed See also Installation Electri...

Page 9: ...ns This only applies to machines with steam heating All relevant national provisions and regulations DGUV in Germany relating to accident insurance are applicable to this machine It is re commended to carry out testing in accordance with the regulatory framework described in DGUV100 500 Chapter 2 6 Section 4 The test book required for the documentation is available from Miele Follow the instructio...

Page 10: ...s in it Pets or other small animals climbing into the washing machine Always close the drum door carefully There is a risk of crushing and injury by shearing in the area around the hinges of the drum door It must be possible to open the drum door fully There must be no doors or other structural elements in the vicinity which prevent the drum door from opening Always make sure that the drum is stat...

Page 11: ...sive descaling agents and strictly observe the instructions on the packaging Special descaling agent is available from Miele Strictly observe the instructions for the descal ing agent Close the stopcock if the machine is to be left for any length of time e g while on holiday especially if there is no floor drain gully in the immediate vicinity Take care to ensure that foreign objects e g nails pin...

Page 12: ...powder form can however result in damage of the protective layer of stainless steel and corrosion on components Therefore refrain from using substances containing chlorine Use oxygen based bleaching agents instead If however chlorine bleaching agents are used an anti chlorine treat ment must always be carried out Otherwise both the washing ma chine components and the laundry may suffer persistent ...

Page 13: ...i ability claims will be invalidated Miele cannot be held liable for damage caused by non compliance with these Warning and Safety instructions Disposing of your old machine Ensure that the door locks are unusable when disposing of or scrapping old washing machines This will prevent the risk of children playing accidentally locking themselves in and endangering their lives ...

Page 14: ...aterials They also contain specific materials compounds and components which were essential for their correct function and safety These could be hazardous to human health and to the environment if dis posed of with your domestic waste or if handled incorrectly Please do not therefore dispose of your old appliance with your household waste Please dispose of it at your local community waste collecti...

Page 15: ...using Energy and water consumption is most efficient when a full load is washed Detergent Do not exceed the amounts of detergent recommended by the manufacturer on the packaging Reduce the amount of detergent for smaller load sizes When drying with a tumble dryer Select the highest possible spin speed for the wash programme to save energy in the subsequent tumble dryer cycle ...

Page 16: ...ine off b Control panel c Detergent drawer Pull the handle to open the flap d Door handle The door handle is equipped with an anti snap mechanism to ensure the safety function of the door lock e Drum door Pull the door handle to open the drum door Never use force to open the drum door f Service panel g Plinth panel ...

Page 17: ... start The selected programme starts when the start button is pressed After a programme has been started the display content can be shown again by pressing this button d PC optical interface Using PC software data can be transmitted to and from the controls to a PC The op tical interface on the control panel provides the connection point e Rotary control Rotating the outer ring allows changes to b...

Page 18: ...art date and time When this button is pressed before starting the programme information about selecting a start time will appear in the display Information Programme information appears in the display when this button is pressed Water drainage Manual control See programming instructions Change order The current programme can be skipped or programme blocks can be repeated Back Return to previous di...

Page 19: ...om the controls to the card If a card with saved programmes is placed in the card reader before the programme is started the controls no longer access the internal programme memory The content of the card is read and shown in the display as a programme list with the indication Card op eration The card can hold a maximum of 30 programmes consisting of 6 blocks each The back of the card can be label...

Page 20: ...reen will appear in the display 1 Cottons hygiene 90 2 Cottons universal 60 3 Cottons intensive 60 C C C followed by the programme list the last started programme is high lighted Rotate the rotary control to select a programme and press the START button to start it immediately Preparing the laundry Emptying pockets Empty all pockets Damage due to foreign objects Nails coins paper clips and so on c...

Page 21: ... 12 kg max 16 kg 8 Minimum iron 60 C intensive 9 Minimum iron 30 C 10 Minimum iron 30 C intensive 11 Delicates max 9 6 kg max 12 8 kg 12 Woollens 30 C 13 Hand washable woollens 30 C Maximum load weights of other programmes are specified in the pro gramme chart Load the laundry Close the drum door using the door handle do not slam slut Make sure that no items are caught between the drum door and th...

Page 22: ...h to the drawer and if desired add detergent for a pre wash to the drawer Add fabric conditioner to the front of the drawer Add any other detergent additives to the back of the drawer if this has been programmed Do not fill the drawers above the level marker with detergent additives Otherwise they will run straight through the siphon into the suds container ...

Page 23: ... movers and descalers Proprietary dyes dye removers and descalers may only be used in this washing machine if the manufacturer expressly states that they are suitable for use in a washing machine The manufacturer s in structions on the packaging must be observed Detergent dis pensing Avoid dispensing more than the required amount as this can cause excessive foaming Only use low foaming detergents ...

Page 24: ...evel Water proper ties Total hardness in mmol l German scale d I Soft 0 1 3 0 7 II Medium 1 3 2 5 7 14 III Hard 2 5 3 8 14 21 IV Very hard Above 3 8 Above 21 Check with your local water supplier if you do not know the water hardness level in your area ...

Page 25: ...Main wash Cottons hygiene Rinses C 90 24 0 24 0 1100 kg rpm If required add the Pre wash programme block by pressing the Block function button When the Block function button is pressed the following ap pears in the display 1 Main wash Cottons hygiene Pre wash C 90 24 0 24 0 1100 40 C kg rpm The field is highlighted The function can be deselected by pressing the button again Press the Starch stop b...

Page 26: ...5 C Rotate the rotary control to select the Temperature field e g 40 C for the pre wash and press the rotary control to confirm the selection 1 Main wash Cottons hygiene Pre wash C 90 10 0 24 0 40 C kg Rotate the rotary control to change the temperature and press the rotary control to confirm the set value Spin speed in 25 rpm increments from 0 300 up to a maximum of 1100 rpm PW 6241 or 1000 rpm P...

Page 27: ...ed the Main wash pro gramme block will appear in the second line of the display with the current suds temperature The next programme block in this case Rinses 1 is shown below Tip The programme finished display on the right shows the time that the programme will finish 1 Main wash Cottons hygiene C 60 90 C Finish at 12 35 Rinse 1 Cold Press the Information button Further information about the wash...

Page 28: ...ed At the end of the programme when the drum has stopped rotating and no water is left in the machine the following for example ap pears in the display Cottons hygiene Programme finished The door can be opened 1 At the same time a buzzer sounds for 5 seconds at the end of the programme Pull the handle to open the drum door Pull the door handle to open the drum door Never use force to open the drum...

Page 29: ...rum or Cottons hygiene 1 Programme finished Drum still rotating The drum door is locked Do not attempt to open the drum door using force Press the Water drainage function button or select the Sep arate spin programme and press the START button Open the door at the end of the programme If no further wash programmes are planned Switch off the machine with the 0 Power off button Switch the machine of...

Page 30: ...inimum iron C 60 18 17 45 C Select a programme by rotating the rotary control Press the rotary control to select the programme Press the rotary control to select the highlighted programme Press the START button The programme will start running Once the START button has been pressed the card can be re moved from the card reader The programme will be deleted at the end of the programme Do not insert...

Page 31: ...e Insert a suitable card for the model of machine Laundry load operation Laundry loads that require a special wash programme are assigned a programme card containing only the programme designed for the specific laundry load Laundry load operation can be activated via the Card access menu option in the supervisor level When the Card access menu option is activated the controls will only accept card...

Page 32: ...Cottons universal 60 3 Cottons intensive 60 C C C Press the function button The following appears in the display Settings Main menu Back Language Supervisor level Press the rotary control to confirm the Language menu option Settings Language dansk english english GB Rotate the rotary control to select the desired language The selected language is highlighted Press the rotary control to confirm the...

Page 33: ... the hour Rotate the rotary control to change the hour and press the rotary control to confirm Rotate the rotary control to select and confirm the Minutes field Rotate the rotary control to change the minutes and press to con firm Rotate the rotary control to select and confirm the Start date day entry field Rotate the rotary control to change the day and press to confirm Change the month and year...

Page 34: ... pressing the button again 1 Cottons hygiene Prog stopped Starch stop pressed The door can be opened When the Starch stop programme stage is reached Prog stopped Starch stop pressed will flash in the display Prepare the starch according to the manufacturer s instructions and add to the inflowing water via the front drawer Dilute the starch with water if necessary The wash time will be automaticall...

Page 35: ... Without spin pressed When the Without spin programme stage is reached Prog stopped Without spin pressed will flash in the display End the programme without a spin and with Water in the machine by pressing the Stop finish button Tip The programme can be continued with a spin by pressing the Start button Programme stop Stopping the programme Press the Stop finish button to stop the programme The pr...

Page 36: ...open the door press the Water drainage function button or select the Separate spin programme and press the START but ton Cancelling a locked programme It is not possible to stop or cancel a locked programme 12 35 Cottons hygiene 1 Main wash C 90 Finish at Locked The display will show the locked state if an attempt is made to cancel the programme by pressing the Stop finish button Press the Unlock ...

Page 37: ...e Main wash Area 2 Change order 1 Main wash Area 2 Main wash Wash time 2 Block Programme step Rotate the rotary control to highlight Area and press to confirm Se lect and confirm areas 1 Pre wash 2 Main wash or 3 Rinse Rotate the rotary control to highlight Block and press to confirm Select and confirm blocks 1 10 Pre wash 1 10 Main wash or 1 10 Rinse Rotate the rotary control to highlight Stage a...

Page 38: ...sure side c Leakage outlet d Suction inlet opening e Empty indicator When the dispenser is empty the pump and the machine switch themselves off Dispensing system fault Fill dispenser Press the start button At the same time the washing machine indicates a lack of liquid de tergent When the dispenser canister has been filled the programme can be started by pressing the START button ...

Page 39: ...actions and material damage It is particularly important to observe manufacturer s instructions when using a combination of cleaning agents and special applica tion products Products must only be used for applications ap proved by the manufacturer to avoid any material damage or the occurrence of strong chemical reactions Confirmation must be sought from the detergent manufacturer that using the a...

Page 40: ...l appear in the display 100 ml Dispenser calibration Dispenser pump 1 V P t s No 0 0 1 Tip The dispensing quantity can be set from 0 to 9999 ml in 1 ml in crements Press the multifunction button 0 1 The dispensing hose will fill up Stop the process by pressing the 0 1 button Run the hose of the dispensing pump upwards into a measuring vessel Hold the entire measuring vessel above the dispensing pu...

Page 41: ...nance of the dispensing system Rinse the dispensing system through with hot water every 2 weeks or before shutting the dispenser pumps down for any length of time to avoid the system getting clogged up and corroded Also rinse out the siphons with water Put the siphons in a container of warm water 40 50 C Use dispenser calibration to activate each pump until the dispens ing system is rinsed through...

Page 42: ... C C 1 Cottons hygiene Cottons 2 3 Cottons Intensive Press the Operating data button When the button is pressed the following appears in the display Operating data module Total data Programme data You have the following options Total data Data from all programmes is collected and added together in Total data Programme data Programme data is data which is recorded during a programme Delete data Mod...

Page 43: ...Optional modules 43 Tip If the Back button is pressed or if the START button is not pressed within 30 seconds the programme will not start and the display appears as before programme start ...

Page 44: ...ay 200 987 h 123456 h Operating data module Total data Total time power on Operating hours Further options Total time power on 200 987 h Operating hours 123 456 h Duration heating active 73 456 h Duration drive motor active 93 456 h Programme starts 23 456 Programme stops 567 Programme cancellations 67 Water volume 1 234 567 l Load 1 234 567 kg Liquid agent 2345 l Energy 12 345 678 kWh ...

Page 45: ...mme starts of Programme 1 will then appear with the date and start time 21 05 2020 1 11 30 21 05 2020 12 30 Cottons hygiene Programme data Date Date Start time Start time Select the programme start you want from the list of all Pro gramme 1 programme starts and confirm your selection by pressing the rotary control Müller 21 05 2020 1 Cottons hygiene Programme data Date Name Further options Town Le...

Page 46: ...ly the last 3 stops and 3 starts are displayed Programme fault none only the last 3 faults are saved Area 1 Pre wash after selecting and pressing the rotary control the area and the block can both be changed Block 1 Pre wash Operating time 6 min Water volume 20 l Dispensing phase 1 amount ml after selecting and pressing the rotary control the 6 dispensations are displayed Max temperature 12 C Hold...

Page 47: ... data menu option only the Total data will be deleted from the Operating data With the Programme data menu option only the Programme data will be deleted from the Operating data Rotate the rotary control to select one of the menu options and press the rotary control to confirm the selection A prompt to enter a password then appears 0123456789 Password ABCDEFGHIJKLMNOPQRSTUVWXYZ Enter the password ...

Page 48: ...o 0 using the button I 00 0 16 0 kg 1 60 C Main wash Cottons hygiene Rinses If after resetting to 0 taring you discover an overlooked item in the drum the following will appear in the display I 16 0 kg 1 60 C Main wash Cottons hygiene Rinses Reset the display to 0 using the button Tip If the machine is overloaded for example when laundry is wet it will operate in accordance with the nominal load a...

Page 49: ...ged The door handle has stopped working It is no longer possible to open or close the drum door The disengagement of the safety catch is intended to prevent dam age to the door handle and lock in case of forced opening of the drum door Press firmly against the door handle until the safety catch audibly engages The drum door can be opened again provided there is no water in the machine or closed ...

Page 50: ...gency In the event of a brief power fail ure The programme stops in the last position reached and the following message appears in the display once the power supply has been re stored Power cut Programme stopped Press the start button Press the START button and the programme will continue ...

Page 51: ...f the machine Open the drain valve by pulling the eye Keep pressing the eye until the suds have drained away completely The suds will drain away The emergency drain closes automatically when the screwdriver is removed from the slot Then retighten the bleed screw and check for leaks open the water shut off valve First insert the screwdriver into the opening next to the door lock press it in and hol...

Page 52: ... manufacturer s instructions Dirtiness of the laundry For lightly soiled laundry dispense less detergent in accordance with the detergent manufacturer s instructions Residues e g cleaning agent left on laundry Run an additional pre wash without detergent and without selecting a temperature Laundry which has been pre treated before washing must be thoroughly rinsed before running a wash programme S...

Page 53: ...epairs by unqualified persons can cause considerable danger to users Malfunctions occurring before or after the start of a programme will be shown in the display The display remains dark There is no power to the washing machine Check the plugs power switch and on site fuses Power cut Programme stopped Press the start button Once the power has been restored press the START button Tip This fault mes...

Page 54: ...appears Contact the Customer Service Department Drive motor fault Programme stopped Press start Motor overheating Allow the motor to cool down Imbalance fault Call the Service Department if restart does not work Too large an imbalance The imbalance switch has been triggered Switch the machine off and back on again and press the START button Drain valve fault Call the Service Department if restart ...

Page 55: ...Problem solving guide 55 Change the dispenser canister Card incorrectly inserted in card reader Card fault Insert the card into the card reader correctly ...

Page 56: ...of your ma chine This information can be found on the data plate The data plate is visible above the door ring when the drum door is open or on the back of the machine at the top Please also pass on the fault message appearing in the machine dis play to the Customer Service Department Use only original Miele spare parts The Miele Customer Service Department will also require the model serial numbe...

Page 57: ...door lock Do not spray any liquids Clean stainless steel casing with a proprietary stainless steel cleaner Remove any deposits from the door seal with a damp cloth Tip Heavy deposits of dust around the fan housing should be re moved with a vacuum cleaner The fan housing is located on the back of the machine Build up of rust The drum is manufactured from rust free stainless steel Water or for eign ...

Page 58: ...ent compartments thor oughly with hot water as required to remove detergent residues and incrustations If the machine is not going to be used for a long time leave the flap of the detergent drawer open Also clean the siphons in the compartments for cleaning agents Remove the siphon Clean the siphon with hot water and reinsert it ...

Page 59: ...er on the right side If the drip channel and associated drain connection are blocked clean them Check the vapour extraction grille on the rear of the machine for contamination from time to time and clean when necessary The filters in the water intake valves 1 and the inlet hoses 2 must be checked for contamination from time to time and cleaned as ne cessary ...

Page 60: ...ice technician has performed this work Disconnect the machine from the mains Use grease nipples to lubricate the drum shaft bearings with Ar canol L 100 grease after approx 1000 operating hours Downtimes If the machine is to be shut down for an extended period 4 weeks or more grease the drum bearings in accordance with the maintenance instructions before shutting down the machine and rotate the dr...

Page 61: ...epth j Spin speed k Drum volume laundry dry weight l Kinetic energy m Ramp up time n Braking time o Heating p Designation year of construction q Commissioning date r Electric heating s Fuse on site t Indirect steam heating u Direct steam heating v Gas heating w Field for certification marks identifiers Sound emissions A weighted noise power level Washing Spinning PW 6241 60 dB 82 dB PW 6321 60 dB ...

Page 62: ...he washing machine on carpeted floors if the carpet may block the ventilation openings on the bottom of the casing Transit bars A A A B B The fastening brackets A on the sides 2 each on the left and right for the transport crate are each fastened with one hexagon head screw and can be removed The transit bars B 2 x at the front and 2 x at the rear are each se cured with 3 hexagon head screws and m...

Page 63: ...the machine on a pallet truck inside the room Do not move the machine until all casing parts have been installed Installing the machine on ships On other types of floor structures in cases where the machine is be ing installed on sea going vessels for example the fixing materials must be provided on site For installation on sea going vessels the machine must be secured to prevent slipping and tipp...

Page 64: ...orised installation technician in ac cordance with local and national regulations DVGW Germany ÖVGW Austria SVGW Switzerland Regulations set out by the responsible water supplier or regional building regulations Connection to the water inlet drain age See the installation plan provided Water pressure flow pressure of a minimum of 100 kPa 1 bar max imum of 1000 kPa 10 bar is required to guarantee p...

Page 65: ...st not exceed a maximum temperature of 70 C Connection to the cold water supply See the installation plan provided Use of non return valves In Germany the machine must be connected to the water supply us ing the non return valve provided According to national regulations for drinking water quality with ef fect from 21 March 2021 a non return valve to prevent backsiphon ing must be installed betwee...

Page 66: ...g between the installation location interior and the machine is only per mitted if in conjunction with connection fittings it can withstand a minimum permanent pressure of 1500 kPa 15 bar it is satisfactorily inspected during commissioning and after each use of the machine the water supply is reliably cut off be fore the rubber and plastic piping and put out of service or cut off from the location...

Page 67: ... 2 10 mm behind it If the drilled out connections are no longer required they must be re sealed Connections 3 to 12 are provided for liquid dispensing These con nectors are sealed and must be cut to the diameter of the hose with a small saw If opened connectors are no longer required they must be resealed ...

Page 68: ...380 415 V 50 60 Hz 3 AC 220 240 V 50 60 Hz For hard wired machines an all pole means of deactivation must be provided on site Switches with a minimum contact gap greater than 3 mm are suitable disconnectors These include circuit breakers fuses and contactors VDE 0660 The plug connector or disconnector must be easily accessible at all times If the machine is disconnected from the power supply the d...

Page 69: ...nnection may only be carried out by a registered install ation technician See the installation plan and installation instructions provided The steam valve and the condensate separator are available from Miele dealers or the Miele Customer Service Department Once the machine has been successfully installed and connected replace all the casing parts that were removed Risk of electric shock and injur...

Page 70: ...aundry and load loosely into the drum Mixing both large and small items gives better wash results and also helps to distrib ute the load evenly during spinning Close the drum door by pressing it until the pre latch engages 3 Adding detergent There are three separate drawers for adding detergent Add powder detergent to the drawer for the main wash Add detergent for the pre wash to the drawer if nec...

Page 71: ... work Door lock fault Press firmly against the door handle until the door lock audibly en gages Press the START button 6 The end of the programme is indicated in the display Cottons hygiene Programme finished The door can be opened 1 Pull the door handle to open the drum door at the end of the pro gramme Remove the laundry 7 If no further wash programmes are planned Leave the drum door open Switch...

Page 72: ...ania 61 3 9764 7880 Europe Africa Middle East 49 5241 89 66 877 International Service Contacts E mail service miele marine com Manufacturer Miele Cie KG Carl Miele Straße 29 33332 Gütersloh Germany Alteration rights reserved Publication date 2022 03 14 M Nr 12 149 550 00 ...

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