Problem solving guide
83
With the help of the following guide, minor faults in the performance of the
appliance, some of which may result from incorrect operation, can be remedied
without contacting Miele. This will save you time and money because you won't
need a service call.
Please note that a call-out charge will be applied to unnecessary service visits
where the problem could have been rectified as described in these operating
instructions.
Problem
Possible cause and remedy
A programme will not
start.
Check whether
the appliance door is closed properly.
the system lock has been activated (see “System
lock”).
Food in oven?
has appeared in the display. The door
has not been opened recently (in the last
20 minutes) (see “Operation -
Food in oven?
”).
the appliance is plugged into the mains supply and
switched on at the socket.
the mains circuit breaker has tripped. If it has,
there could be a fault with the appliance, the
household electricity supply or another appliance
(disconnect the appliance from the electricity
supply and contact a qualified electrician or Miele,
see “After sales service”).
A noise can be heard
after a cooking process.
This is not a fault. The cooling fan will continue to run
for a while after a cooking programme to prevent any
humidity building up in the oven, on the control panel
or the oven housing unit. It will switch off
automatically.
The display is dark.
The time of day display has been switched off.
Switch on the appliance using the On/Off
sensor .
The turntable does not
turn smoothly.
The area underneath the turntable could be dirty.
Check whether the oven floor underneath the
turntable is clean.
Check whether the surfaces between the turntable
and the roller ring are clean.
Clean the area underneath the turntable.
