Problem solving guide
46
Many malfunctions and faults that can occur in daily operation can be easily
remedied. Time and money will be saved because a service call will not be
needed.
The following guide may help you to find the reason for a malfunction or a fault,
and to correct it.
Problem
Cause and remedy
The hob or cooking
zones will not switch
on.
There is no power to the hob.
Check whether the mains fuse has tripped. Con-
tact an electrician or Miele Service (for the min-
imum fuse rating, see data plate).
There may be a technical fault.
Disconnect the appliance from the mains electri-
city supply for approx. 1 minute by
– tripping the relevant mains fuse or screwing the
fuse out completely, or
– switching off at the residual current device.
If, after resetting the trip switch in the mains fuse
box or the residual current current device, the ap-
pliance will still not turn on, contact a qualified
electrician or Miele Service.
A smell and vapours are
given off when the new
appliance is being used.
The metal components have a protective coating.
When the appliance is used for the first time, this
causes a smell and possibly also vapour. The mater-
ial from which the induction coils are made also gives
off a smell in the first few hours of operation. With
each subsequent use, the odour is reduced until it
disappears completely. The smell and any vapours
given off do not indicate a faulty connection or appli-
ance and they are not hazardous to health.
The
symbol lights up
or flashes alternately
with the set power level
or
in one of the cook-
ing zone displays.
There is no pan on the cooking zone, or the pan is
unsuitable.
Use a suitable pan (see “Pans”).
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